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All 329 Orlando hotels

Comfort Inn & Suites Winter Park Village Area

2.0 of 5 Hotel   |   626 Lee Road, Orlando, FL 32810
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Comfort Inn & Suites Winter Park Village Area
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63%
Ranked #204 of 329 hotels in Orlando
A recent review
3 of 5 stars reviewed 1 week ago
welik2eat Marietta
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166 people have reviewed this hotel

Traveler rating
    61
    45
    23
    19
    18
See reviews for
42
32
5
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Marietta
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long day of traveling, we were disappointed in the location of this hotel. When we arrived there were random people and staff standing in front of the hotel near the entrance smoking. The foot traffic on the road in front and around the hotel made the area feel seedy and a bit dicey. We wanted to have dinner... More

Was this review helpful? Yes
Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you for taking the time to review our hotel. Reviews good or not so good are valuable to our training program. Our staff is committed to old fashioned, hands on, customer service. Sadly this kind of service is not as available as it has been in the past in the hospitality industry. I am concerned that our professional pest... More

Aventura, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Comfort Inn was a good place to stay for a night in Orlando. The room was large and well appointed. They had made the effort to provide plenty of outlets which is a huge plus. The breakfast was above average for a Comfort Inn. The location may not be desirable to some as it is essentially not near restaurants... More

Was this review helpful? Yes
Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you for taking the time to send in a review of our hotel. We are committed to providing exceptional value and friendly attentive customer service. Thank you your comment regarding the breakfast, we have been changing it up to give our guests a better experience. Training is the key. Please keep us in my if and when you return... More

State College, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

arrived late and was greeted by a friendly front desk worker named Louis, whom was very busy but helped us with all our questions and concerns. Room and bath area were clean . The breakfast workers were nice, and kept the area looking good (there was a lot of foot traffic in this area too) . We stayed for 5... More

Was this review helpful? Yes
Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you for taking the time to post a review of our hotel. Reviews such as yours are a valuable tool in our ongoing training program. We believe in what I refer to is old fashioned, customer first, hands on service. This is what hospitality is all about. Please keep us in mind the next time your travels take you... More

Litchfield, Illinois
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This property is run down and in a very busy, noisy area. It is convenient to the interstate which I suppose explains the noise. We would not have stayed more than one night, even if that was our original plan. The room was dark and not very clean. I wore socks because the carpet seemed so dirty. The bathroom had... More

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Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you for taking the time to post a review of our hotel. We treat all reviews good and not so good with the same concern. I apologize for the experience you had in one of our guestrooms. Since your comment we have installed new brighter light bulbs throughout the hotel and have a professional carpet cleaning company to shampoo... More

Wisconsin
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were grossed out the moment we drove into the parking lot and once inside it got worse. We asked if we could look at a room and were given a key. It was 6:15 p.m. and the room was not cleaned yet from the person before us. We never checked in and went to the most wonderful Alfond Inn... More

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Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you for posting your comments on trip advisor. We address every response, good or not so good in a constructive problem solving manner. It is clear that the communications between front desk and housekeeping must improve. This is no excuse for what you experienced and I am very sorry for this. Steps were taken immediately to correct these problems.... More

Florida
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Wow..how disappointed I was. I am a Elite Gold Choice Member. I arrived at the hotel to see the lobby carpet VERY dirty...no big deal as I thought it was due to traffic. Upon entering my room I noticed the roomy space with a Fridge and Microwave. I was happy. Upon looking into the bathroom it was filthy...also the room... More

Was this review helpful? Yes 1
Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you very much for sharing with us your experience. Your comments good or not so good as valuable parts of our training. It is clear that we failed across the board to take care of your needs. These issues have been gone over with each manager and action has been started to change some of our procedures. Please accept... More

Scott Depot
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

My wife and I spent nine days here for our annual winter break in Florida. Our room on the fifth floor with two double beds was attractive, clean and functional. The bedding was comfortable. There was a floor lamp and a lamp between the beds. I'm glad we brought an additional lamp for reading. We had a problem with our... More

Was this review helpful? Yes 1
Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you very much for the fine compliments regarding your stay at our hotel. We pride ourselves on customer service and value and I'm pleased that we were successful. We are focused on what I call old fashioned customer first service every minute of every day. Comments such as yours are as welcome as those not so good. We understand... More

Daytona Beach, Florida
1 review
5 of 5 stars Reviewed March 5, 2014

I was very impressed overall with this Comfort Inn. My Husband and 2 children stayed here for a 1 day layover in Orlando.I reserved the room on &*%ce Li#@ and got a very good rate,even though it didn't have the highest ratings, I decided to give it a try, since it was located within 5 miles of the Amway center.... More

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Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you for taking the time to provide us with a review of our hotel. I especially appreciate your compliments regarding two of our associates, Wandy and Luz. Our goal is to provide the best of service and accommodations that we can. Along those lines we have upgraded our landscaping so it is immaculate and landscaped. Your appreciation of our... More

Stockbridge, Georgia
1 review
5 of 5 stars Reviewed March 5, 2014

As my home away from home the staff at this hotel always makes sure I have a great stay! I'm in the area on business 2-3 times a week and wouldn't want to stay anywhere else! The rooms are always clean and someone is there for my every need.I want to commend Jack&Wandy as well as all the staff for... More

Was this review helpful? Yes
Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you for your comments regarding our staff and accommodations. Compliments such as yours are as welcome as ones not so good. Jack, Wandy and the rest of our front desk staff have a clear understanding of old fashioned customer first service. This is our goal every day and service and success go hand in hand. Thank you again for... More

Port Charlotte, Florida
1 review
5 of 5 stars Reviewed February 26, 2014

weve been coming here twice a year for over 4 years now.our stay is allways pleasant..wandy and the rest of the staff go out of there way to assure us of a nice 4 night stay each time we are there..our last visit we walked inn and wandy had us pulled up on the computer..it is nice when people remember... More

Was this review helpful? Yes
Donald M, General Manager at Comfort Inn & Suites Winter Park Village Area, responded to this review

Thank you very much for your loyalty and support. Wandy and our staff have a clear understanding of what it takes to provide exceptional customer service. Comments such as yours are used for our ongoing training classes. We pride ourselves in providing old fashioned customer first service that unfortunately is not as important as it was in the past. Thank... More

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Additional Information about Comfort Inn & Suites Winter Park Village Area

Also Known As:
Comfort Inn And Suites
Comfort Hotel Orlando
Comfort Hotel
La Quinta Orlando
La Quinta Hotel Orlando
Address: 626 Lee Road, Orlando, FL 32810
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in Orlando
#89 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Winter Park Village Area 2*
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