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All 328 Orlando hotels

The Metropolitan Express

2.5 of 5 Hotel   |   6323 International Drive, Orlando, FL 32819 (Florida Center)
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The Metropolitan Express
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47%
Ranked #268 of 328 hotels in Orlando
A recent review
4 of 5 stars reviewed 4 days ago
MrIceman1974 Manchester, United Kingdom
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855 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
1 review
1 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel from 3rd june til 24th .rooms weren't cleaned,beds weren't made or changed no toilet rolls or towels most days, had to complain numerous times, safe didnt work for the whole 3 weeks we were there, we were told we could use the safe at reception but hotel was robbed on our first night! This was a... More

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After reading many reviews on here before leaving the UK I was a little apprehensive as to what the hotel was going to be like when we left, but I was more than happy with the hotel when we arrived. We stayed here for 3 weeks from June 10th until 1st July 2014. Upon arrival, Michael the Manager on Reception... More

Was this review helpful? Yes 1
Kitchener, Ontario
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

First let me say something about myself. I don't expect the best, but I do like to feel comfortable in my surroundings. THE GOOD: The hotel has curb appeal. It looks clean and well kept from the street, the hotel sign stands out from the others when you are travelling up the street looking for the place. The lobby also... More

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Jacksonville, Florida
1 review
1 of 5 stars Reviewed 5 days ago NEW

I made a reservation a week before and when i got there, there was no room available, i had to wait till midnight and then the room i got the tv was not working, the phone to call at the main desk was not working and the sink was clog, the next day i ask to talk to a manager... More

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Durban, South Africa
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

To words : stay away! Apart from dirty, smelly, run-down, dilapidated..... they also have admin and staff issues. Room phone did not work, bedding not changed, room service twice a week, buffet breakfast (toast, cereal, juice, coffee) regularly runs out. On checking out I was told I was not on their system. After I left they took moneys off my... More

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Austin, Texas
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Words cannot express the utter disgust of this dilapidated motel that was more indicative of a frat dorm after a house party than a place to stay while enjoying a vacation getaway. First, the layout is like a maze & there's no elevator to help you get up to the second floor with luggage. This may be a blessing because... More

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edinburgh
Top Contributor
70 reviews 70 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times over the years it has a fantastic location. I had emailed and asked for a certain room when I checked in I was told this room number did not exist even tho I have stayed in it twice before?? One of reception staff was very unfriendly no smiles no eye contact and... More

Was this review helpful? Yes 1
Kidderminster, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my boyfriend stayed 14 nights at this hotel (25th June - 9th July) and after some reviews on here we were at first apprehensive... As soon as we arrived that changed! The staff on the lobby were friendly and inviting, although we did have to wait 25 minutes to check in (arriving at 3 checking was meant to... More

Was this review helpful? Yes 3
Hull
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Checked Into this hotel on 17th June. As we opened the door into our room the smell of damp was overbearing. After umming and arring we decided to ask to change rooms. The hotel staff were miserable and not very apologetic for the smell in the room but gave us another room key eventually. We entered our new room and... More

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Mike B, General Manager at The Metropolitan Express, responded to this review

Dear guest, Thank you for your review. Unfortunately Central Florida is very humid in the summertime and there is no battling this issue for us. We do try and as you said apart from the few small issues we do fet the job done in areas we can control. More

Somerset, U.K
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

2nd time staying at this hotel. Great location and spacious clean rooms but housekeeping and breakfast lets it down. Never any pool towels and every day you have to phone reception to get more bath towels sent up as the Maid would persistently leave 2 towels despite 4 guests staying in room. One day, no towels were left whatsoever, no... More

Was this review helpful? Yes 1
Mike B, General Manager at The Metropolitan Express, responded to this review

Dear guest, Thank you for the review of our hotel. We do hope you will give it another try considering the small issues you had. Unfortunately housekeeping doesn't know the number of guests in each room but we do have extra for any guest who needs it. More

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Additional Information about The Metropolitan Express

Address: 6323 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Metropolitan Express 2.5*
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Also Known As:
Metropolitan Express Orlando
Metropolitan Express Hotel Orlando
Drive Inn
Holiday Inn Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
218

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