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All 329 Orlando hotels

The Metropolitan Express

2.5 of 5 Hotel   |   6323 International Drive, Orlando, FL 32819 (Florida Center)
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The Metropolitan Express
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49%
Ranked #258 of 329 hotels in Orlando
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771 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The place is simple, but the location is great to go to orlando's parks and shops. The breakfest doesn't offers many options.. Remember to make reservations on-line, if you get directly to the lobby they always says it is book out, don't know why...

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Nottingham, United Kingdom
Top Contributor
58 reviews 58 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed here several times previously, but not for the last 6 years or so. I must say that there are lots of improvements to be made in all areas - including fixing the kids paddling pool, repairing the sun beds, improving the security on external doors, ensuring the rooms are serviced each day (ours was missed 2 days... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Well, when i first got to the metropolitan express my service was delayed for 30 minutes because they had numerous issues at the front desk. Secondly, i noticed the stinch around the ENTIRE hotel...my room was very outdated, from the carpet to the tv...not to mention there was a musty smell that stuck to the room, even after spraying. The... More

Was this review helpful? Yes 1
County Durham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here feb last year for 3 weeks , it was basic but ok free breakfast which was good for children free tea and coffee all day everyday a launderette whitch was cheap to use also free shuttle bus to parks . My husband and our soon to be 3 children are planing to visit again and would stay... More

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Hyannis, Massachusetts
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was hesitant about booking this hotel after all of the reviews on here, but the price was right and we were only staying one night so I figured, why not? When my friend and I checked in yesterday, I was instantly glad I had decided to give it a try. Sara, the girl at the desk, checked us in... More

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Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! We have recently taken over as new management of the hotel and look forward to hearing more comments such as yours, where our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as... More

Port Saint Lucie, Florida
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After booking I read some of these reviews and almost canceled but I'm glad I didn't. We went to the hotel in the morning because I was unable to print out my daughters ticket to the park. One of the staff gladly gave me an E-Mail to forward it to and printed it for me. We got back about 6:30... More

Was this review helpful? Yes 2
Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! We have recently taken over as new management of the hotel and look forward to hearing more comments such as yours, where our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as... More

Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

This dump was old, rundown and FILTHY !! Very seedy people staying here. I was concerned for my safety. Outside doors kept open all night with rocks. Don't be fooled by the low price, this place is terrible !!

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Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of the Metropolitan Express. As the new management that has recently taken over the hotel, we appreciate the time you took to let us know your feedback and it does appear in some areas we failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was terrible. When we checked in there was hair all over the bathroom and on the bed sheets. The carpet was dirty and there was dust everywhere. Our bathroom door would not close. The exterior back doors did not shut causing us to feel extremely unsafe. The worst part about our stay was that ITEMS WENT MISSING from... More

Was this review helpful? Yes 1
Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of the Metropolitan Express. As the new management that has recently taken over the hotel, we appreciate the time you took to let us know your feedback and it does appear in some areas we failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we... More

Vestaburg, mi
Contributor
15 reviews 15 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 9, 2014 via mobile

I'm not the most picky person...but....here's the rant....cockroaches. shuttle service not until 11:30 or later for universal & sea world. Came in after 6 pm...still took about an hour in line. room smelled like stale smoke....tv was fuzzy & cables coming out of a broken outlet/hole in the Wall. SLOW staff/check in. Terribly unorganized & incompetent staff. I was called... More

Was this review helpful? Yes 1
Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of the Metropolitan Express. As the new management that has recently taken over the hotel, we appreciate the time you took to let us know your feedback and it does appear in some areas we failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we... More

Puerto Rico
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 3, 2014

Don't do it. There are better hotels in the area with comparative prices. Of all the hotels that I've stayed in I Drive, this is the worst. Follow the bad reviews. They all are true. And the most incredible thing is that they don't care. They think like the movie "Field of dreams": "They will come"(refering to the tourist that... More

Was this review helpful? Yes 3
Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of the Express. As part of the new management team that has recently came in, we appreciate the time you took to let us know your comments and we believe we have failed to meet your expectations. For failing you, we sincerely apologize. We appreciate comments and feedback from our valued guests, as it helps... More

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Additional Information about The Metropolitan Express

Also Known As:
The Metropolitan Express Hotel
Metropolitan Express Orlando
Metropolitan Express Hotel Orlando
Drive Inn
Holiday Inn Orlando
Orlando Metropolitan Express
Address: 6323 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#258 Spa Hotel in Orlando
#258 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Metropolitan Express 2.5*
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