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All 328 Orlando hotels

The Metropolitan Express

2.5 of 5 Hotel   |   6323 International Drive, Orlando, FL 32819 (Florida Center)
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The Metropolitan Express
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47%
Ranked #269 of 328 hotels in Orlando
A recent review
4 of 5 stars reviewed 5 days ago
michael w Carlisle, United Kingdom
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804 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

What a difference a year makes. Stayed here last year and gave it a good review even thou the other ratings were average. Stayed her this year for 2 ½ weeks and was not impressed. The rooms were very tired and poor quality, old uncomfortable mattresses, either no safe or iron/board or alarm clock. There is not one room that... More

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Mike B, General Manager at The Metropolitan Express, responded to this review

Dear guest, Thank you for your review. We have listened to many of our guests and are now in the process of making our hotel better for all. I hope you give us one more chance to see how we did. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

If you expect a super bargain hotel and just focus on price and location - this is the place to stay! If you add some basic standards and request som basic hotel features like estable breakfast, not worn down beds, no rusty items in the room... Please look elsewhere. Good thing with the hotel is free parking. Warning signs were... More

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Mike B, General Manager at The Metropolitan Express, responded to this review

Dear guest, Thank you for your review and I do apologize your stay was not to your satisfaction. More

Bridgnorth, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

Arrived here on 9th July 2014 and was horrified to see the amount of people complaining at the reception . We had two rooms booked , on entering both rooms had their safes hanging off the walls , carpets were filthy the bathroom was full of grime in the grouting and black mould in the sealant .The toilet fittings were... More

Was this review helpful? Yes 1
Mike B, General Manager at The Metropolitan Express, responded to this review

Dear guest thank you for your review and I do hope all who read ALL the reviews do not ignore them. There are plenty of satisfied guests as well for the hotel and I do hope everyone uses their own judgement. I do apologize it was not to your satisfaction. More

Carlisle, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

we went last year in september and id read some of these negative reviews and having stopped there i think they are talking rubbish our room was spot on and got clean bedding every day the staff were very friendly and the breakfast was spot on as well what do people want when they have a breakfast gordon ramsay cooking... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed at this hotel from 3rd june til 24th .rooms weren't cleaned,beds weren't made or changed no toilet rolls or towels most days, had to complain numerous times, safe didnt work for the whole 3 weeks we were there, we were told we could use the safe at reception but hotel was robbed on our first night! This was a... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading many reviews on here before leaving the UK I was a little apprehensive as to what the hotel was going to be like when we left, but I was more than happy with the hotel when we arrived. We stayed here for 3 weeks from June 10th until 1st July 2014. Upon arrival, Michael the Manager on Reception... More

Was this review helpful? Yes 1
Kitchener, Ontario
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

First let me say something about myself. I don't expect the best, but I do like to feel comfortable in my surroundings. THE GOOD: The hotel has curb appeal. It looks clean and well kept from the street, the hotel sign stands out from the others when you are travelling up the street looking for the place. The lobby also... More

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Jacksonville, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I made a reservation a week before and when i got there, there was no room available, i had to wait till midnight and then the room i got the tv was not working, the phone to call at the main desk was not working and the sink was clog, the next day i ask to talk to a manager... More

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Durban, South Africa
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

To words : stay away! Apart from dirty, smelly, run-down, dilapidated..... they also have admin and staff issues. Room phone did not work, bedding not changed, room service twice a week, buffet breakfast (toast, cereal, juice, coffee) regularly runs out. On checking out I was told I was not on their system. After I left they took moneys off my... More

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Austin, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Words cannot express the utter disgust of this dilapidated motel that was more indicative of a frat dorm after a house party than a place to stay while enjoying a vacation getaway. First, the layout is like a maze & there's no elevator to help you get up to the second floor with luggage. This may be a blessing because... More

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Additional Information about The Metropolitan Express

Address: 6323 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Metropolitan Express 2.5*
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Also Known As:
Metropolitan Express Orlando
Metropolitan Express Hotel Orlando
Drive Inn
Holiday Inn Orlando

415 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#269 Top resorts Hotel in Orlando
Hotel Class
Number of rooms
218

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