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The Metropolitan Express

2.5 of 5 6323 International Drive, Orlando, FL 32819
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The Metropolitan Express
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910 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Wilson, North Carolina, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were on our way to visit family near Tampa, and had been driving with two young girls from North Carolina all day. We decided to stop overnight in Orlando and spend the day at SeaWorld before finishing our drive. We found an unbeatable price for a room (less than $30) and decided to take a chance and book online.... More

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vancouver, british columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We needed a place that was close to Universal Studios and affordable. The Floridian met our expectations on both these accounts. The staff was helpful and friendly and the location was great! It took us 20 minutes to walk to the entry of Universal and it was central to all of our favourite shopping stops: Orlando Premium Outlets - both... More

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Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I have ever stayed in. The rooms are filthy and the bed sheets are even worse. The first room we had was infested with cock roaches and even though the staff told us they've get the room exterminated if they did it didn't kill any of them. We had to move rooms when the bathroom... More

Was this review helpful? Yes 2
Sao Paulo, SP
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi, me and my family stayed at this hotel, and was a good experience, the hotel is basic, but is in the International near to everything!!!!! All the people in the front desk was very helpful for us, and Catty was very special because she gave us some tips about the places around, the breakfast was good, and we also... More

Was this review helpful? Yes 2
manchester uk
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at this hotel for 1 night, staff miserable and didn't really wanna help you, rooms dismal and dirty, breakfast was rubbish toaster didn't work and coffee was Luke warm.... thought I was staying in a hostel. Couldn't wait to move out he next day even though we had another night to stay before we returned home. However, when we... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at 10pm, check In was fast and staff behind reception where polite, had to pay 50$ resort fee that we didn't pay 2years ago when we stayed. Room was basic but everything was clean and tidy, we also had a fridge and microwave :)) we where facing the highway and car park, very noisy at night but we can... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a good experience at this hotel and basically got what we paid for. People at the front desk was very helpful and kind, specially Catherine who gave us tips about the parks and extremely helpful information about the city. When we arrived at 2pm, we didn't now check in was at 4pm they allowed us to leave our... More

Was this review helpful? Yes 1
CummingsJohn, Manager at The Metropolitan Express, responded to this review

Thank you for choosing to stay with us for Orlando vacation! We are delighted to hear you had a perfect family getaway with us. It is good to know our staff assisted you with every need, and our spacious suites made your stay enjoyable. We hope to welcome you back to Orlando again soon for another delightful stay. Best Regards,... More

Ocala, Florida
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You cannot beat Randa's customer service! She is absolutely a doll and has lots of patience! I walked in & she was on the phone with a customer (she handled professionally--greeted me while talking on the phone). The room is not the most desirable whatsoever. The beds were very uncomfortable. Randa did bring us up a couple more pillows which... More

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CummingsJohn, Manager at The Metropolitan Express, responded to this review

Thank you for choosing us for your Orlando vacation! We are pleased to hear you enjoyed your stay and found great value in our hotel. It is nice to know our our staff quickly resolved any inquiries you had and took great care of you during your stay. We hope you will visit us again soon for another enjoyable Orlando... More

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Executive summary: You get what you pay for--however, you can really hit or miss with International Blvd hotel deals. The new owners of this hotel have made moderate efforts to renovate, but are progressing frugally. The staff, however, was friendly, genuine, and direct. I was upgraded to a better room after an issue with my room, and staff treated me... More

Was this review helpful? Yes 2
JClancybostonma, Manager at The Metropolitan Express, responded to this review

Thank you for sharing your experience. We are glad that our spacious rooms and morning start made your stay enjoyable. However, we do apologize for the few issues you experienced that were less than pleasant. We hope to have the opportunity to welcome you back to Orlando to show you an even more enjoyable stay. Best Regards, John Cummings Gm.floridianexpress@gmail.com More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed here for 14 nights,we never pay much for accomodation in Orlando because we do literally use the hotel as a place to sleep and have a quick breakfast. This place was dirty and smelly, good job I took domestos wipes to clean as the cleaners did nothing for the 2 weeks, even my son vomited... More

Was this review helpful? Yes 1
JClancybostonma, Manager at The Metropolitan Express, responded to this review

We are so sorry to hear you were disappointed with your stay. We have very high customer service and cleanliness standards, and apologize that these ideals were not met during your stay. We will be notifying the management team to ensure that all of our guests feel comfortable and enjoy their vacation without these issues arising. Thank you again for... More

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Additional Information about The Metropolitan Express

Address: 6323 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Metropolitan Express 2.5*
Number of rooms: 218
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Also Known As:
Metropolitan Express Orlando
Metropolitan Express Hotel Orlando
Drive Inn
Holiday Inn Orlando

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