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All 329 Orlando hotels

The Metropolitan Express

2.5 of 5 Hotel   |   6323 International Drive, Orlando, FL 32819 (Florida Center)
Hotel amenities
The Metropolitan Express

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49%
Ranked #258 of 329 hotels in Orlando
A recent review
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779 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Canterbury, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Okay the rooms where not what was requested. The pool was un-heated, which even in April means damn cold. The childrens pool was filthy. Unreliable electrics, Okay a family holiday, so the stay calls for two rooms. Neither room is near each other, despite being booked together as a FAMILY booking while one room has no A/C to speak of,... More

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here with our 8 year old son for 1 week as part of a 2 week trip in early April 2014. I had not particularly wanted to stay at this hotel but it was recommended by family members who we were travelling with as they had stayed before and informed us it's great location near wet and wild... More

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Cliffside Park
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Terrible! Rude and inattentive front desk and tiki bartenders, no elevators, "heated" pool was freezing, "deluxe" breakfast consisted of bread, cereal and mini bagels. I booked this place through an agent and paid in full before checking in. I paid the $5 daily charge with my debit card with which management took the liberty of charging me again without any... More

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Mike B, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of the Metropolitan Express. As the new management that has recently taken over the hotel, we appreciate the time you took to let us know your feedback and it does appear in some areas we failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we... More

miami
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is suitable for one night only. I don't recommend staying here any longer than that. we spent the entire day at the Magic Kingdom and came here to sleep for the night. It was dirty and areas the carpet was gross the bathroom is in bad shape. the bathroom tiles on the floor are cracking and my child... More

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Mike B, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of the Express. As part of the new management team that has recently came in, we appreciate the time you took to let us know your comments and we believe we have failed to meet your expectations. For failing you, we sincerely apologize. We appreciate comments and feedback from our valued guests, as it helps... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The place is simple, but the location is great to go to orlando's parks and shops. The breakfest doesn't offers many options.. Remember to make reservations on-line, if you get directly to the lobby they always says it is book out, don't know why...

Was this review helpful? Yes 1
Mike B, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! We have recently taken over as new management of the hotel and look forward to hearing more comments such as yours, where our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as... More

Nottingham, United Kingdom
Top Contributor
58 reviews 58 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed here several times previously, but not for the last 6 years or so. I must say that there are lots of improvements to be made in all areas - including fixing the kids paddling pool, repairing the sun beds, improving the security on external doors, ensuring the rooms are serviced each day (ours was missed 2 days... More

Was this review helpful? Yes 1
Mike B, General Manager at The Metropolitan Express, responded to this review

Thank you for taking the time to leave a review for the Metropolitan Express. Although your stay was satisfying we would like to make it the BEST! With helpful comments such as yours we truly believe we will be able to accomplish that in the near future. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Well, when i first got to the metropolitan express my service was delayed for 30 minutes because they had numerous issues at the front desk. Secondly, i noticed the stinch around the ENTIRE hotel...my room was very outdated, from the carpet to the tv...not to mention there was a musty smell that stuck to the room, even after spraying. The... More

Was this review helpful? Yes 1
Mike B, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of the Express. As part of the new management team that has recently came in, we appreciate the time you took to let us know your comments and we believe we have failed to meet your expectations. For failing you, we sincerely apologize. We appreciate comments and feedback from our valued guests, as it helps... More

County Durham, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here feb last year for 3 weeks , it was basic but ok free breakfast which was good for children free tea and coffee all day everyday a launderette whitch was cheap to use also free shuttle bus to parks . My husband and our soon to be 3 children are planing to visit again and would stay... More

Was this review helpful? Yes
Mike B, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! We have recently taken over as new management of the hotel and look forward to hearing more comments such as yours, where our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as... More

Hyannis, Massachusetts
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was hesitant about booking this hotel after all of the reviews on here, but the price was right and we were only staying one night so I figured, why not? When my friend and I checked in yesterday, I was instantly glad I had decided to give it a try. Sara, the girl at the desk, checked us in... More

Was this review helpful? Yes
Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! We have recently taken over as new management of the hotel and look forward to hearing more comments such as yours, where our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as... More

Port Saint Lucie, Florida
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After booking I read some of these reviews and almost canceled but I'm glad I didn't. We went to the hotel in the morning because I was unable to print out my daughters ticket to the park. One of the staff gladly gave me an E-Mail to forward it to and printed it for me. We got back about 6:30... More

Was this review helpful? Yes 2
Met_Management_Team, General Manager at The Metropolitan Express, responded to this review

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! We have recently taken over as new management of the hotel and look forward to hearing more comments such as yours, where our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as... More

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Additional Information about The Metropolitan Express

Also Known As:
The Metropolitan Express Hotel
Metropolitan Express Orlando
Metropolitan Express Hotel Orlando
Drive Inn
Holiday Inn Orlando
Orlando Metropolitan Express
Address: 6323 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#258 Spa Hotel in Orlando
#258 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Metropolitan Express 2.5*
Reservation Options:
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