Dirty, No towels and no running water. Noisy heater....absolutely the worse place we've ever stayed at. Reserved for 4 days, left the next morning...no bath or shower! more

We were expecting the worst from the Heritage Hotel after having read many negative comments on the Web. We had gone so far as to book a room at another hotel, just in case. We had won this room in a timeshare promotion. Apart from the night clerks sleeping on couches when we checked in and being just a tad... more

My husband and I received free airfare and hotel for Orlando for attending a timeshare presentation. I got a very bad feeling as we walked to our room. A lot of doors were open as we walked past. We were being watched. When we entered the room, I had to hold my breath because of the musty, moldy smell. The... more

Scary and filthy. Got there and left fast. Perfect place for gangs, drugs and renting rooms by the hour. more

Heritage Hotels is not a hotel, it's a motel. 2 floors, about 100 rooms in the shape of a square with outside entrance to the rooms. This is not a nice place at all!! When we first entered the parking lot there had to be at least 5 police vehicles parked in a row with 8 pigs walking around harrassing... more

This was one of the worst hotel experiences I have ever had! The grounds are dirty and not taken care of at all. The staff is rude and unhelpful. The rooms are disgusting! There was blood on the comforter when I checked in, and when I reported this to the staff, they told me the stain was probably just part... more

Wife and I have stayed at Heritage several times. It is a good location just walking distance to Florida Mall. The pool is clean as is the hotel. Staff has always been courtious and helpful. No, it is not 5 Star, but the price is not 5 Star either. Suggest if you want bed turndown and free breakfast you pay... more

Before arriving I read all the reviews that I could find on the hotel. I was a little taken back on some of the past comments and decided to contact the hotel manager before booking. He was pleasant and ensured me that the hotel had made changes and that if there was any problems to look for him directly. After... more

Let's just say when my husband and I got there, we were only there for 5 minutes. We did not even get into our room and didn't even see the room. The door to our room was dead bolted from the inside. We went up to the front desk, turned in our key, and went down the road to a... more