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All 327 Orlando hotels

Embassy Suites Hotel Orlando - International Drive / Convention Center

3.5 of 5 Hotel   |   8978 International Drive, Orlando, FL 32819
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Ranked #159 of 327 Hotels in Orlando
A recent review
5 of 5 stars Reviewed October 22, 2011
Marinaks2007 Sarasota, Florida
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1,001 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Hotel Orlando - International Drive / Convention Center
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Sarasota, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2011

We absolutely enjoyed the stay, the breakfast, the staff, and the management! The room was clean, well stocked, and everytime we left the room, there was another staff member asking if there was anything we needed. Management was awesome and helped us when we were going to Universal in the pouring rain...they helped us with a ride there and back.... More 

Was this review helpful? Yes 1
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

The team and I appreciate that you took the time post a review! I've been a big fan of horror nights for years! Until last year, I had been to every one... started in middle school. I'll be sure to pass your comments on to the team and I hope you have a nice and dry trip next time. We... More 

Long Valley, New Jersey
Top Contributor
58 reviews 58 reviews
42 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed October 20, 2011

My family of three stayed at this Embassy Suites – 8978 International Drive for three nights. We are Hilton Honors members and usually love Embassy Suites but we were so disappointed with this stay. A prior guest mentioned a problem with a pushy bellman. Apparently, this problem has not been remedied. When I told Richard, the bellman that his help... More 

Was this review helpful? Yes 1
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Hello and thank you for taking the time to post a candid review! I took your initial comments on the bell staff very serious and had a personal meeting with the team. I started my career in bell/valet, so I know there are better ways to handle these interactions. I can assure you this problem has been addressed. I m... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2011

we stayed here end of september for 10 days, loved the hotel and the staff, room was clean and spacious.the decor is slightly dated but still loved the room and our towel swans on the bed!. breakfast was lovely, lots of choice and omlettes cooked to order!! happy hour was a nice touch, free drinks and nibbles early eve.location is... More 

Was this review helpful? Yes 2
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for the very nice review! Good tip on the shuttle too; you can really rack up some savings using them and our free Trolley passes! The bar you mentioned opposite Bahama Breeze is Howl At The Moon; an absolute blast for an adult crowd and less than a 2 minute walk from the property. For guests with little... More 

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2011

Clean and decent hotel. Was staying for a conference and everything was adequate.

Was this review helpful? Yes 1
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to post a review on our property! We know you have a choice and thank you for picking us for your trip! Hope we see you for the next convention that brings you to Orlando! John L. Parkinson General Manager john.parkinson@hilton.com More 

York, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2011

we have stayed at many hotels on international drive but this was our 1st visit to embassy suites. from the minute we walked in we were so impressed. the hotel looked attractive. the sort of place you'd want to spend time in. the rooms were very well equipt with everything you need. and also were kept spotless by housekeeping. the... More 

Was this review helpful? Yes 1
Dublin
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 8, 2011

We stayed in the Embassy Suites, Convention Center in late September for 12 nights, and the overall experience was very good. I'll break my review down into sections for easier reading. Location - Excellent. The suites are a short walk (and I mean very short) to many good restaurants and pubs. Olive Garden is next door and across the street... More 

Was this review helpful? Yes 2
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you so much for taking the time to post a review! I apologize for the inconvenience with our pool renovations, but glad you enjoyed the Hilton’s pool. I hope you have the chance to come back and see our new pool and outdoor restaurant deck! Great travel tips too! I’ll make sure to pass this on to Carmen who... More 

Edmonton, Canada
Top Contributor
75 reviews 75 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 25, 2011

I have stayed in many Embassy Suites across the US and I think this is one of the better ones. The staff was very friendly and helpful. We did have so issues with our room, however it was rectified right away.

Was this review helpful? Yes 2
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Hello and thank you for taking the time to review our hotel! I took a look at your other Orlando reviews and it looks like you had a great trip! People who know me well, will tell you I am very competitive. So, being the only 5 Star review you gave on this trip is very exciting! The Embassy Suites... More 

Jersey, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2011

We recently spent two weeks in Orlando staying at the Embassy Suites for a second time. We were pleased to see that nothing had changed and everyone working there from the cleaners/maids to the reception staff and managers were all friendly very helpful and nothing was too much trouble. Although the rooms are beginning to look a bit tired they... More 

Was this review helpful? Yes 1
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to post a review! I received a letter recently asking me to refer people to a business I frequent. It said something along the lines of a reference is the best compliment I could pay them. I disagree; the best compliment is trusting us again with your well deserved vacation! References are great too... More 

Dublin, Ireland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 21, 2011

we stayed at the hotel for two weeks and i couldnt ask for more the room was very nice, big, sapcious and comfy.the room was always tidy and clean and the cleaners did a very good job. hotel staff were very friendly and nothing was a problem. i have to say jay stood out (car valet) he is a very... More 

Was this review helpful? Yes
J-Parkinson, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Hi Dave Wilson, Thank you for taking the time to post a review on our hotel! We know you have a choice when visiting a destination like Orlando and we appreciate you giving us a chance. I’ll be sure to pass your comments on to Jay, who I agree is a great asset to our team. I started my career... More 

Olympia, WA
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 19, 2011

I was disappointed with the quality of the upkeep of my hotel room, as evidenced by threadbare (literally) carpet, stained furniture, damaged sink, and ill-repaired shower fixtures (pictures of all attached). I brought this to the attention of the management, and to their credit, even though they could not move me to another room (they were full), they provided a... More 

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Additional Information about Embassy Suites Hotel Orlando - International Drive / Convention Center

Address: 8978 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Orlando - International Drive / Convention Center 3.5*
Number of rooms: 244
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Also Known As:
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Hotel Style:
#88 Romantic Hotel in Orlando
#127 Business Hotel in Orlando
#133 Family Hotel in Orlando

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