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Embassy Suites by Hilton Orlando - International Drive / Convention Center

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8978 International Drive, Orlando, FL 32819
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Embassy Suites by Hilton Orlando - International Drive / Convention Center
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1,126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We checked in and after a long delay were grateful to find obliging staff on duty as it was late at night. He was fantastic. Hotel very clean. Breakfast was superb and a truly all you can eat with plenty of seating. Rooms were fairly large abd ab additional wash area seperate bathroom.The only thing I would say is the... More 

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Houston, Texas
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited Orlando for our summer trip and decided to stay at the Embassy Suites on International Dr. The location was excellent. The service at the hotel was exemplary. The managers reception and breakfast in the morning was great. We decided to stay an extra day and was told we had to move to another room. The manager Ram King... More 

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Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have never stayed at Embassy Suites before and when reading some negative travelers reviews it made me almost change my mind and book another hotel. I am so glad I followed my gut and kept my reservation at Embassy Suites. I can't say enough good things about our stay, the staff was excellent, the rooms were clean and the... More 

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Portmarnock, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I like this Embassy Suites hotel for many reasons ..... It's location, the selection of restaurant's, bar's and attractions within a short walking distance is fantastic. It's In House Facilities, it has indoor and outdoor swimming pools, restaurant and bar, shop, car rental desk, concierge desk with information and tickets on all the parks. The Room's, all the rooms are... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review

Thank you so much for taking the time to review your experience. All of us at the Embassy Suites Orlando - International Drive / Convention Center were excited to see that you enjoyed your stay and we look forward to welcoming you back when your travels bring you to Orlando again. Bill Friedrich General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is ok. But we encountered a rude valet who we waited for 12 minutes to hand over our car keys and when we didn't see him, decided to remove our valet parking services and self park. The front desk accepted our switch over, but at 9:30 pm the valet called our room and was pretty rude in telling us... More 

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B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to review your experience. We appreciate your loyalty to Hilton and I apologize for putting the relationship at risk. The situation you described with the valet is completely unacceptable and I can assure you that the service you encountered is not typical of the hotel. I would like to know more about the experience... More 

leeds
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here from 15th - 25th June from check in to check out we had. A Brilliant stay ALL the staff from check in who couldn't do enough for us regarding room requests suggestions and even helping with hotels near Boston airport as we had to stay there one night the cleaning staff always had an hello and the... More 

Was this review helpful? Yes 1
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review

Thank you for allowing us to serve your family during your holiday. All of us at the Embassy Suites Orlando - International Drive South / Convention Center were delighted to hear that you had a great visit. The team members that you mentioned will be recognized for their efforts and we look forward to welcoming you back next year. Warm... More 

Florida
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

This was my second visit to an Embassy Suites. The first was in Kansas City that was amazing the breakfast and the afternoon get together. The second was not as good the breakfast was okay and the get together was okay. The snacks was just chips and popcorn. The drinks was fine. The hotel needed some work the rugs where... More 

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Allen, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stay at Embassy Suites on most all my trips - this property was a disappointment. Staff were cordial, however. Not all standard Hilton guidelines were followed. A few of the staff should be seeking other employment. Property needs a facelift.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to write a review of your experience. We are due for a renovation, which is scheduled for 2016. However, we pride ourselves on the level of service we provide and the team being both friendly and helpful. Therefore, I would love to know more about your stay and the comments you had regarding the... More 

Jamaica, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice Place. Clean Or clean enough. Had a friend who stayed in another room and said it wasn't clean. I didn't see his room for my self but to each his own. I guess I was the lucky one. You can get a nice view of the area from the higher floors facing Interstate I-4, and nightly fireworks shows from... More 

Review collected in partnership with Embassy Suites Hotels

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San Antonio, United States
1 review
4 of 5 stars Reviewed 1 week ago

I like the Embassy Suites the service was great. They offer great breakfast very convenient for a family of 5. Thanks to all the staffs!!!Also, great location close to the parks. Very convenient to TBN park.

Review collected in partnership with Embassy Suites Hotels

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