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All 327 Orlando hotels

Embassy Suites Hotel Orlando - International Drive / Convention Center

3.5 of 5 Hotel   |   8978 International Drive, Orlando, FL 32819
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Ranked #156 of 327 Hotels in Orlando
A recent review
5 of 5 stars reviewed yesterday
Amanda G Highland Beach, United States
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994 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Highland Beach, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The entire staff was extremely attentive and the experience was very personalized. Staff remembered my name after not even a 24 hour stay. When you check into the room, front desk calls immediately asking if the room is up to standard and to your liking. The complimentary two hour hors d'oeuvres and drinks is a great touch! Also, the complimentary... More 

Review collected in partnership with Embassy Suites Hotels

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New Ulm, Minnesota
Top Contributor
61 reviews 61 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is in walking distance to the Orange County Convention Center and many restaurants. There is a Walgreens 2 blocks away. Also there are lots of great restaurants within a couple of blocks. The Manager's Reception offered a light snack and a small free drink/beer/wine. The morning breakfast. If you get the hashbrowns and scrambled eggs have them cover... More 

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tulsa
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked room thru rewards program which has "non-smoking" room requested on profile. We were given a smoking room. Had to go back to front desk, get new room, keys didn't work in door. Back to front desk to try keys again, back up to room, still don't work. Back to front desk for the 4th time-not very happy as we... More 

Was this review helpful? Yes
B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience. I truly apologize for the mix-up upon arrival and the challenges you faced with the keys. I can understand how frustrating that can be and I assure you that it is not a typical challenge at the hotel. After the first occurrence, we should have escorted you to the suite... More 

Dublin, Ireland
1 review
4 of 5 stars Reviewed 4 days ago NEW

This Hotel is ideally located with great restaurants on your doorstep. The staff cannot be more helpful. Breakfast is very good wide a wide selection. Only downside is that decor of rooms is dated and needs refurbishment.

Review collected in partnership with Embassy Suites Hotels

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to review your experience. The team was excited to see your comments regarding their helpfulness. The team strives to ensure the property is one of the cleanest in town and that any wear and tear is addressed in a timely manner. However, we are due for a renovation, which will take place in 2016. More 

washington dc, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This trip was accented by the excellent experience @ Embassy Suites , Orlando Fla. International Dr. . the front desk and all staff are courteous , well mannered , and responsive . A very pleasant trip indeed !

Review collected in partnership with Embassy Suites Hotels

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you so much for taking the time to write a review. Everyone at the Embassy Suites Orlando - International Drive South was excited to see such a positive review. We look forward to welcoming you back during your next trip to the Orlando area. Bill Friedrich General Manager More 

Annapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very helpful staff and nice facility. Was in town for an event at the convention center and was very comfortable. Little bit of a walk back and forth but nice on a good day. Close to restaurants and is located in the nice part of International Drive.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you so much for taking the time to write a review. Everyone at the Embassy Suites Orlando - International Drive South was delighted to see that you enjoyed your visit. We look forward to welcoming you back during your next trip to the Orlando area. Bill Friedrich General Manager More 

North Carolina
Top Contributor
86 reviews 86 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We always stay at Embassy Suites hotels when they are available. This one met but did not exceed our expectations. The complimentary full breakfast and complimentary manager's reception was good at this location but not was good as some other Embassy Suites that we have stayed at. The main desk staff was outstanding and friendly The indoor pool area was... More 

Was this review helpful? Yes
B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to rate your experience at our hotel. I would love to hear more about your visit and specifically about your experiences with our Complimentary Cooked to Order Breakfast and our Evening Reception. We are always looking for fresh feedback and ideas. You may email me at william.friedrich@hilton.com or call me directly at (407) 581-4301.... More 

Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's not the Ritz but the staff treat you like it is. They are attentive, friendly and do a fantastic job. Our room was clean and the bed was very comfortable. Our room had a separate room for the bed and a flat screen TV. [703] had a 2nd vanity/sink in the bedroom so I could get ready while my... More 

Was this review helpful? Yes
B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you so much for taking the time to write a review. Everyone at the Embassy Suites Orlando - International Drive South was ecstatic to see such a positive review. We strive to deliver top notch service and feedback such as yours is always great to hear! We look forward to welcoming you back during your next trip to the... More 

New York, NY
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel and room were very clean and breakfast was fine - just what you'd expect from your standard Embassy Suites hotel. I had dinner in the hotel restaurant one night. The food was excellent but the service wasn't so great. I suspect they were understaffed and just had difficulty keeping up. There were about 8 tables dining and 6... More 

Was this review helpful? Yes 2
B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to write a review. I truly apologize for the delayed service in the restaurant during your visit. I have shared your feedback with our Food and Beverage Team and we are reviewing the scheduling to ensure we are planning accordingly on a daily basis. Should your travels bring you back to Orlando, I certainly... More 

Acworth
Top Contributor
132 reviews 132 reviews
9 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

They only had suites available, so I splurged on the bigger room for 1 night to stay for the convention and while the room and hotel were adequate, I was in a business hotel and had to pay $9 for internet usage. Sorry, but this is not 2001 and it is disrespectful to tack this on, especially at $150 a... More 

Was this review helpful? Yes 2
B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to write a review. While the majority of full service hotels are still charging a fee for internet access, we do believe there is an opportunity to improve our offerings and adjust our policies and procedures. Currently, we offer complimentary internet access in our lobby and other key public areas but we are looking... More 

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Additional Information about Embassy Suites Hotel Orlando - International Drive / Convention Center

Address: 8978 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Orlando - International Drive / Convention Center 3.5*
Number of rooms: 244
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Also Known As:
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Hotel Style:
#94 Romantic Hotel in Orlando
#124 Business Hotel in Orlando
#131 Family Hotel in Orlando

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