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All 329 Orlando hotels

Embassy Suites Hotel Orlando - International Drive / Convention Center

3.5 of 5 Hotel   |   8978 International Drive, Orlando, FL 32819
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Embassy Suites Hotel Orlando - International Drive / Convention Center

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Ranked #148 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
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797 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Top Contributor
141 reviews 141 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms are nice but slightly outdated. Overall the staff was nice. The breakfast wasn't that good because there wasn't that much variety. I would give it five stars if they updated the rooms a little bit and improved the breakfast.

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience! It was great to read that you felt the staff was nice. We will be updating the decor in our lobby and at the front desk this year. We are planning a full renovation of the atrium and guest floors for 2015, with dates still to be determined. We hope... More

Newbury Park, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The staff here was very nice, hats off to the bellman and also to the in room dining staff. Excellent location, easy to walk to restaurants and local attractions. Close proximity to convention centers. The rooms at this hotel should be a little cleaner and the noise factor and the pool exceeded pool hours.

Review collected in partnership with Embassy Suites Hotels

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience! It was great to read your comments regarding the bellman and dining staff. However, I was disappointed to read that you experienced cleanliness concerns along with pool noise. I did see that you also filled out an electronic survey sent by Hilton and I have emailed you directly regarding your... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 days ago NEW

Comfy beds, accommodative room but, outdated throughout (70's or 80's era), breakfast is sub-par (borderline ew), $12 valet is a flipping insult!, good location, bland family feel, and a lack of customer friendly employees from a few. First time staying at an Embassy suites.and I always thought they were top of the line in competing with the likes of Hilton... More

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience. Embassy Suites is an upscale brand and part of the Hilton family of hotel brands. Therefore, it is disappointing to read that you did not feel that you received an upscale experience. I would like to hear more about your experience and ask that you please call me at (407)... More

Seattle WA, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Staff is fine, location is great. Major problems with hot water. I was there for 7 nights and tolerated multiple luke-warm showers as did other guests. Sometimes the water was reasonably hot but whenever it was time for a shower in the morning or evening after a run, nothing. They gave me vouchers for the restaurant twice after I complained.... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience. It was great to read your comments regarding the staff both on TripAdvisor and via the Hilton survey that you completed. It was also good to hear that the team offered service recovery in the form of vouchers and a complimentary night in an effort to make it right. However,... More

Sarasota, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

Smelly room and obviously needed some maintenance attention. Staff was very nice but room was above restaurant and when it was open smell rose and was very sewer like. Pillows were like rocks. Beds ok. A little dark and dingy atmosphere.

Review collected in partnership with Embassy Suites Hotels

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Los Angeles
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was checking out of another hotel and into this hotel on the same day my wife was enjoying a spa treatment. Trying to juggle all of our luggage and our 1 y/o sone was tough, but made possible thanks to the great service of Derek, Raymond and Danielle. Derek and Raymond helped me get the car parked, luggage loaded... More

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Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a short stay in April 2014. Appreciate the cook to order breakfast and comfortable mattress. We would stay at this hotel again. It is conveniently located near Disney, Sea World, and Universal Studio attractions.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Augusta, Georgia
Top Contributor
61 reviews 61 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel, from the rooms, to the staff, to the evening reception (coctail hour), to the amazing full breakfast each day, this is a great place to stay. The beds are super-comfortable, and the atrium is so quiet, late at night.

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Despite emailing hotel manager 3 times before we travelled and our virgin rep contacting them prior to our arrival to ask for a quiet located room the hotel decided to put us in one of the worse rooms they had directly backing onto I4 with the washer and dryers next to wall and ice machine... When we went to ROBERT... More

Was this review helpful? Yes 1
Scituate, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my second stay at the I-Drive/ Orange County Convention Center area in 3 months and my advice after this trip is that the hotels closest to the Center are the nicer ones, in particular, the Westin (fabulous suites, this Embassy Suites management should stay there and take some notes), the Hilton, the Hyatt Regency and the Rosen Center.... More

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Additional Information about Embassy Suites Hotel Orlando - International Drive / Convention Center

Also Known As:
Embassy Suites Hotel Orlando - International Drive /
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Hotel Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Address: 8978 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#130 Family Hotel in Orlando
#148 Spa Hotel in Orlando
#148 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Orlando - International Drive / Convention Center 3.5*
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