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All 329 Orlando hotels

Embassy Suites Hotel Orlando - International Drive / Convention Center

3.5 of 5 Hotel   |   8978 International Drive, Orlando, FL 32819
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Ranked #148 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
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802 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

I recently stayed 4 nights in this hotel for a business trip and trade show. The building really needs to be updated. They need to add staff at the bar restaurant, as there was only one person to act as bartender and waiter, and so people waited for long periods for service. One of the people in my group said... More

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Wisconsin
Top Contributor
70 reviews 70 reviews
37 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good location, just a couple minutes to the highway connecting Universal and Disney. Very close to Universal, 5 minute drive at most. Hotel is a very typical Embassy Suites, we have stayed in a dozen other locations and overall this location didn't disappoint. Staff, great front desk ladies were very friendly and especially the breakfast staff, they were great. Keeping... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Went on a two week holiday with my son to Orlando to do all the parks & the hotel is situated perfectly on International Drive - equidistant from Universal to Sea World etc. They do free shuttles to Disney / Universal every day, with multiple times for early risers & late lie in folks + also collect you to come... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

Convenient to the convention center. Lots of eating places in close walking distance. trolley service to Sea World and Aquatica. Also trolley service to two large outlet malls. Clean and comfortable. Good breakfast.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We feel in love with your staff and hotel when we first came in February. We just had our second stay and brought the in laws as well. I can't tell you enough how much we love it here. Our son lives in the pool, the parents enjoy some complimentary drinks and finish the night at the restaurant. We are... More

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Top Contributor
141 reviews 141 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The rooms are nice but slightly outdated. Overall the staff was nice. The breakfast wasn't that good because there wasn't that much variety. I would give it five stars if they updated the rooms a little bit and improved the breakfast.

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience! It was great to read that you felt the staff was nice. We will be updating the decor in our lobby and at the front desk this year. We are planning a full renovation of the atrium and guest floors for 2015, with dates still to be determined. We hope... More

Newbury Park, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The staff here was very nice, hats off to the bellman and also to the in room dining staff. Excellent location, easy to walk to restaurants and local attractions. Close proximity to convention centers. The rooms at this hotel should be a little cleaner and the noise factor and the pool exceeded pool hours.

Review collected in partnership with Embassy Suites Hotels

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience! It was great to read your comments regarding the bellman and dining staff. However, I was disappointed to read that you experienced cleanliness concerns along with pool noise. I did see that you also filled out an electronic survey sent by Hilton and I have emailed you directly regarding your... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Comfy beds, accommodative room but, outdated throughout (70's or 80's era), breakfast is sub-par (borderline ew), $12 valet is a flipping insult!, good location, bland family feel, and a lack of customer friendly employees from a few. First time staying at an Embassy suites.and I always thought they were top of the line in competing with the likes of Hilton... More

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience. Embassy Suites is an upscale brand and part of the Hilton family of hotel brands. Therefore, it is disappointing to read that you did not feel that you received an upscale experience. I would like to hear more about your experience and ask that you please call me at (407)... More

Seattle WA, United States
1 review
2 of 5 stars Reviewed 1 week ago

Staff is fine, location is great. Major problems with hot water. I was there for 7 nights and tolerated multiple luke-warm showers as did other guests. Sometimes the water was reasonably hot but whenever it was time for a shower in the morning or evening after a run, nothing. They gave me vouchers for the restaurant twice after I complained.... More

Review collected in partnership with Embassy Suites Hotels

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B_Friedrich, General Manager at Embassy Suites Hotel Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to share your experience. It was great to read your comments regarding the staff both on TripAdvisor and via the Hilton survey that you completed. It was also good to hear that the team offered service recovery in the form of vouchers and a complimentary night in an effort to make it right. However,... More

Sarasota, United States
1 review
2 of 5 stars Reviewed 1 week ago

Smelly room and obviously needed some maintenance attention. Staff was very nice but room was above restaurant and when it was open smell rose and was very sewer like. Pillows were like rocks. Beds ok. A little dark and dingy atmosphere.

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Hotel Orlando - International Drive / Convention Center

Also Known As:
Embassy Suites Hotel Orlando - International Drive /
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Hotel Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Address: 8978 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#130 Family Hotel in Orlando
#148 Top resorts Hotel in Orlando
#148 Spa Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Orlando - International Drive / Convention Center 3.5*
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