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Embassy Suites by Hilton Orlando - International Drive / Jamaican Court

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8250 Jamaican Court, Orlando, FL 32819
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Embassy Suites by Hilton Orlando - International Drive \/ Jamaican Court
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1,022 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Day staff was great on all desks. Night staff was mediocre. Liked the pool area and exercise room. Our room was OK, but not much table space for 2 people to eat breakfast brought back to the room. The other Embassy Suites has a nice peninsula desk for this purpose. We were in town for the Premiere Hair Show, so... More 

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High Wycombe
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Me and my family stayed here for 10 days whilst we visited Orlando's theme parks. We chose a room on the 8th floor as they're meant to be quieter. Whilst we could hear the interstate traffic it wasn't intrusive. The view was great. The suite was very comfortable with huge beds and a separate living area with large sofa, flat... More 

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Robbinsville, New Jersey
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Been coming here for over 20 Years! People that work here are the Best! They make the Hotel. The Hotel is older so some things seem dated but on the other hand every time I come here they are up grading something.........

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Spanaway, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent atmosphere... relaxing, clean, friendly staff... Excellent complimentary breakfast....food quality superb...food is fresh... staff great.... rooms spacious.... there should not be a 200 word minimum to post... excellent privacy... good sound barrier between rooms

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

do not upgrade to premium room, the complimentary drink and snack machines are not refilled adequately. The AC does not cool the bedroom area. Had 3 rooms and all had hot bed rooms. Breakfast was good, offered more items during the week and less on the weekends. The evening snakes was mainly crackers and hummas, drinks were ok.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Embassy_I-Drive, Manager at Embassy Suites by Hilton Orlando - International Drive / Jamaican Court, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

the people who worked in the hotel were all very nice,the room was nice unfortunately the a/c unit was very poor and the noise from the traffic was very loud even on the 5th floor.the pool steps and bottom was very painful due to the finish of the concrete in the water

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Embassy_I-Drive, Manager at Embassy Suites by Hilton Orlando - International Drive / Jamaican Court, responded to this review

We're are very sorry you were unhappy during your recent stay with us. Please know that this is not typical of our hotel, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure... More 

Norfolk, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is a bit outdated. No real attempts have been made to change this except for a few minor things. Bathrooms are very small and have NO ventilation. Paint is bubbling on the ceilings and door frames because of it. Many areas of the hotels public areas have signs of long neglected water damage and lack of cleaning. Wifi... More 

Was this review helpful? Yes 1
Embassy_I-Drive, Manager at Embassy Suites by Hilton Orlando - International Drive / Jamaican Court, responded to this review

Thank you for your review. We sincerely apologize for the condition and level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area,... More 

DC, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Double Tree was the place for our family lots of things to do inside pool, and relax, great for shopping and dinning nearby. Our room was for 6 people the kitchen could have have been a little bigger. The room was elegant and well furnished.We were almost on the top level near the elevator The view was great we... More 

Review collected in partnership with Embassy Suites Hotels

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an outstanding hotel. We love to stay here whenever we have time and money. The staff is excellent, all the amenities are outstanding. The managers reception is my favorite, breakfast is a close second. Perfect location near all of the Orlando attractions.

Review collected in partnership with Embassy Suites Hotels

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Harvest, Alabama
2 reviews
5 of 5 stars Reviewed 1 week ago

Always an excellent stay, very friendly and helpful staff, exellent breakfast buffet AND personally made omeltte bar, world class managers mixer every evening. Rooms are always clean and fresh and very close to many attractions like Universal Studios and the Orlando Eye and just a few minutes down the road to any of the Disney parks.

Review collected in partnership with Embassy Suites Hotels

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