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Embassy Suites Hotel Orlando - International Drive / Jamaican


Embassy Suites Hotel Orlando - International Drive / Jamaican
Hotel class 3 of 5
8250 Jamaican Court, Orlando, FL 32819
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Traveler Reviews

81% Recommend
3.5 of 5 stars 73 reviews
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By trip type
All (73)
[ Date ] [ Rating ]
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5 of 5 stars
BengalsGirl22 5 contributions
Bonita Springs, Fl
Jul 2, 2009 | Trip type: Couples

We have stayed at this hotel several times for both business and pleasure. It can be expensive during season in Florida, but they have a lot of ammenities. We love the indoor/outdoor pool with the bar. They have great customer service and the beds are very good. The rooms are large and have fridges. If you want an upscale feel... more

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3 of 5 stars
Chi2Fla 3 contributions
Bradenton, FL
Jun 29, 2009 | Trip type: Couples
1/1 found this review helpful

We loved the location of the embassy suites on International Dr/Jamaican Ct. We were disappointed that they put us in a handicap room and did not mention it. The hotel was not sold out, so I would think they would have saved the handicap room for a potentially handicapped person. It was only 1 night so we did not complain.... more

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5 of 5 stars
Martinmayo 1 contribution
Meath
Jun 18, 2009 | Trip type: Family

I love this hotel, the staff are so friendly, especially Rachel at the front desk, she cannot do enough to help and also the cleaner who works the bar area during the cocktail hours from Morocco (can't recall his name), he talks to everyone and has such a good manner about him. The rooms are excellent and the breakfasts are... more

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4 of 5 stars
PatStock 1 contribution
California
May 7, 2009 | Trip type: Business
0/1 found this review helpful

It happens that I spent one night at the International Drive Embassy Suites before moving to Jamaican Court for an additional 5 days. I chose Jamaican Court to save money - $30+/night plus another $10/night on internet service (included at Jamaican Court). My company's travel budget is limited so I chose based on cost. In this case I would say... more

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2 of 5 stars
dreamvaca 2 contributions
NH
Apr 29, 2009 | Trip type: Business
1/1 found this review helpful

I stayed at this hotel for business purposes. I am a frequent traveller for both business and leisure - I stay approximately 75 nights per year in a hotel. I was conducting interviews and meeting with an employee in the area. When I checked in, the woman at the desk was pleasant but didn't explain the process for breakfast or... more

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3 of 5 stars
kawidd 76 contributions
Moorhead, Minnesota
Apr 25, 2009 | Trip type: Business, Solo travel

Check-in was not a great experience when three clerks were all busy talking amongst themselves and not responsive to me waiting at the counter. I had to ask them if they were working that day. Handicapped rooms were all far from the elevators, a strange strategy. A shower chair was promptly delivered to a room close to the elevators. The... more

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5 of 5 stars
John080 4 contributions
Leeds
Mar 5, 2009

Excellent fromt desk service. Allocated room had been smoked in despite hotel being full found us alternative. Breakfast v good withwide choice. Janice and staff made managers cocktail time good value. more

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5 of 5 stars
Andy_Hollands 1 contribution
reading
Feb 7, 2009 | Trip type: Family

The hotel staff are lovely and friendly and will help you however possible. the breakfast is amazing with plenty of selection. The room service is plentiful as well as always being hot and delievered in good time. the rooms are spacious, clean and have everything you would want in a hotel room, from a microwave to a fridge as well... more

Management response from
RevenueGuruOrlando, Manager

Thank you for the wonderful feedback. It's always great to know that we providing our guests with great service. I will be sure to pass your comments on to the staff and let them know to keep up the great work. We look forward to seeing you during your next trip to Orlando! Take Care

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4 of 5 stars
LIHypnotist 1 contribution
Long Island, NY
Aug 22, 2008 | Trip type: Family
1/1 found this review helpful

Staff was cordial, rooms were fine (I suggest booking a corner suite - they are significantly larger than regular ones - I booked mine online with the hotel website - there was no difference in price). Price was a motivator in choosing this hotel over other E. Suites - although this was a bit further away from Disneyworld - it... more

Management response from
mrwelsh, Revenue Manager

Thank you for your kind words. We love to hear about the positive guest stays as well as things that need improvement. Yes, we are currently working on painting the exterior so the hotel will be sparkeling on your next stay. We look forward to your next stay with us. Take Care, Michelle Welsh

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1 of 5 stars
Rickie05 2 contributions
Florida
Aug 17, 2008 | Trip type: Family

I stayed at the Embassy Suites International Drive/Jamaican Court in Orlando FL on Friday August 15th. I booked a Hilton HHonors awards for the stay. Upon entering the room I smelled a very musty odor in the room, which did not go away. My family had to deal with the musty smell, constant noise from an air conditioner compresser, black... more

Management response from
mrwelsh, Manager

Thank you for your honest words. We do our best to make sure our rooms are up to par for our guest. I apologize that we have missed a step and it affected your stay. I will get with the rest of the management staff and address your comments so that yours or other future guests stays are most enjoyable....

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