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All 328 Orlando hotels

Quality Suites Universal South

2.5 of 5 Hotel   |   9350 Turkey Lake Road, Orlando, FL 32819
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39%
Ranked #258 of 328 hotels in Orlando
A recent review
5 of 5 stars reviewed 2 days ago
James M
  • Overview
  • Reviews (335)
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  • Room tips (53)
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335 people have reviewed this hotel

Traveler rating
    33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I really went there not liking the idea but when I just arrive the atention that they give me convince me. Stella from house keeping treated me and my family like we were hers, if we come back next year i want her to be there cuz she knows how to give service... what id like give my advice is... More

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1 review
1 of 5 stars Reviewed 1 week ago NEW

I had to kill cockroaches from the walls, I didn't end up spending the night at the hotel because my 2 little children were afraid that cockroaches will be in the beds. Hotel manager was never at the location and staff could not fill the problem. What is the point of having a manager that is not there? I was... More

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Muskogee, Oklahoma
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

As some reviews stay this property is older. That being said I was happy with the room all was clean no bug problems and the washer and dryer work it is now 2.00 dollars each. The pool area looked nice. Breakfast was very crowded so I did not eat but wife and daughter did said that it was ok.

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We waited outside of a locked entrance for 20 minutes. Room was dingy and not the room we reserved. Keys didn't work and clerk had no answer as to why. Tried to get refunded money before checking in but he said no. Attempted to speak to manager standing in back but he refused! Worst experience ever! Run as fast as... More

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Alachua
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Worse place I've ever stayed. Wasn't a phone in my room, so the front desk handle that. The next night I seen a roach with the egg bag attach. Calledbfront desk no answer, so I went Walmart right around the corner and brought roach spray. The next night I woke up with red bite marks on my chest, first I... More

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

Room clean, old furniture and bathroom, ok beds, average service, bad breakfast, humid smell on rooms. Pool area is good for the price. Get a non pool view room to enjoy quietness. Bar at the pool simple and cheap. Would come again for a cheap stay when not looking for fanciness.

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Plover, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed in a suite here, the floors and bed were filthy. There was dust and hair under the mattress. ( i always look for signs of bed bugs) It looked as if it had not been cleaned in years. The hotel was cheap, but would not stay here again unless the room was clean. The hotel is in high disrepair,... More

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1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed with my kids to go to universal, on turkey Lake Rd. Filthy dirty. Mold in bathroom, stains on walls, mirrors peeling, hair and dust around walls, a layer of white something around refrigerator, accused me of stealing a nasty comforter, charged my cc 3x, management does does assist, I work in the travel industry, travel all over, have never... More

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Sao Paulo, SP
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 15, 2014

My wife and me were staying in this hotel between 1st and 5th of May 2014 and although the location of this hotel is good, close to the Outlets and Universal parks, the rooms are quite old, dark and dirty. When we arrived we had to request a replacement room because there were so many cockroaches in the doorway and... More

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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed May 14, 2014 via mobile

I loved this hotel it was in the perfect location literally 2 minutes to Super WalMart 4 minute drive to Universal Studios and about a 10 minute ride to downtown Disney, You expect less for the price but you get more than what one would expect for the price I loved the pool and cool little tiki bar at the... More

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Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando

91 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 
Number of rooms
214

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