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Quality Suites Universal South

2.5 of 5 9350 Turkey Lake Road, Orlando, FL 32819
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Quality Suites Universal South
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Quality Suites Universal South
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375 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for one night. It was a terrible experience from the moment we got in the room. The lobby was clean, but our room smelled like urine and was old and run down. We notified the lobby of this but they were not willing to do anything to rectify the problem. Then we were woken up... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The front desk fellow working was rude. He was also on a personal call the entire time I was in contact with him. The room is okay nothing special. You can hear everyone who walks down the hall. I would not stay there again and free breakfast is pretty unappetizing.

Was this review helpful? Yes 2
Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 2 nights in mid October. Took son and a friend to Universal Haunted Horror Nights. Had to put a $50 deposit on credit card. Room was ok, but very worn. Lots of families at pool area. Seems to be a favorite for foreign visitors. Location is convenient to both Universal and Downtown Disney. True definition of "You get... More 

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5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel with my mom Jacqueline, from November 11-22. The staff were very helpful and courteous. The location was kind of far away from malls, restaurant. But, I still like it for these reasons: - free shuttle to Disney - Easy Rental car on property, if you want to rent a car during your stay - free... More 

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Hays, Kansas
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2014 via mobile

Don't stay here. The rooms weren't the best, but more importantly after we checked out we had a $20 additional charge on our bill. When we called we were told it was because we had stolen a pillow. (Which was completely false). We asked to talk to the manager, which took several calls to accomplish. One person on the phone... More 

Was this review helpful? Yes 3
Rensselaer, Indiana
1 review
2 of 5 stars Reviewed November 7, 2014

First room pullout bed reeked of urine. New room fair, grout in bathroom tile was falling out under our feet. Laundry area had out of service machines all week. Advertised tiki bar was barely open, 3 out of out 7 night stay. Nice pool area, great location. Guess you get what you pay for, it worked for what we needed... More 

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1 review
5 of 5 stars Reviewed October 31, 2014

I had a awesome time and I will be back,the room and service was great I would recommend you to someone room was clean and beds sleep great breakfast bar was ok many places around to go pool area enjoyed a lot.

Review collected in partnership with Easytobook.com

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1 review
4 of 5 stars Reviewed October 10, 2014

this year was my first year to ever visit Florida, I travelled with my best friend and her parents and we were very worried about our stay at the hotel because of the reviews that had been left before. we found the hotel staff where really good and couldn't do more to help us and make sure our stay was... More 

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Tarpon Springs, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2014

As soon as we walked in to our room (Room 227), we noticed a horrible musty smell in the air. It all made sense when we found MOLD growing all over the table. After informing the front desk, they didn't seem to care much about this hazardous situation. We requested to be transferred to another room the same night. Once... More 

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Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 28, 2014

Good quality and price. The room is big and clear. A lot of restaurants in opposite side of the street. Expo center also close to hotel. But they served the poor was breakfast. And if you wanna go to the bars and clubs in the downtown be ready to pay 30 dollars.

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Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando

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