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Quality Suites Universal South

2.5 of 5 9350 Turkey Lake Road, Orlando, FL 32819
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#260 of 327 hotels in Orlando
344 Reviews 3 of 5 stars
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Quality Suites Universal South
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Quality Suites Universal South
  • Overview
  • Reviews (344)
  • Photos (91)
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  • Room tips (56)
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344 people have reviewed this hotel

Traveler rating
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168
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Dania Beach, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This is on of the best deals for a 6 pleople suite (2 doble beds and 1 sofa bed) in Orlando. Wifi service is slow comparing to other hotels in the area. Breakfast area is too small for all guests. I had to take breakfast to my room. And they charge you a $25 fee for security (This charge will... More

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Los Angeles
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

First off, if every other hotel in the area is booked and this is the only one who has availability, stay in your car or a cardboard box on International Drive. It will be much better and safer! I booked this hotel for one night because we came a day early for our disney trip. We needed a place to... More

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Toa Baja, Puerto Rico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband and I were very skeptical to stay at this hotel because the reviews were horrible. But we were on a budget and we needed a hotel close to the parks with free shuttle and hot breakfast. We were scared that it would be dirty and full of roaches from other reviews but this was not true for our... More

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Miami
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had roaches in our room, they flew from wall to wall. No sleep because of so many roaches. Front desk tried to just hand me a paper and explain they couldn't give money. I explained I wanted no money just didn't want the next guest to have a night like ours.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I didn't really enjoy my stay at this hotel! i could have got a cleaner room in a hostel! I had traveled from England for my first trip to America, i was delayed by 8 hours and when i arrived at my hotel i had booked on metropolitan express they told me they were full and transferred me to this... More

Was this review helpful? Yes 1
Stroudsburg, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago

There were roaches in our room we saw about two a night and kill them in bathroom and living area under sofa bed, water was not hot after one person shower water was cold and had to wait for it to get hot.

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I really went there not liking the idea but when I just arrive the atention that they give me convince me. Stella from house keeping treated me and my family like we were hers, if we come back next year i want her to be there cuz she knows how to give service... what id like give my advice is... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

I had to kill cockroaches from the walls, I didn't end up spending the night at the hotel because my 2 little children were afraid that cockroaches will be in the beds. Hotel manager was never at the location and staff could not fill the problem. What is the point of having a manager that is not there? I was... More

Was this review helpful? Yes 1
Muskogee, Oklahoma
Top Contributor
50 reviews 50 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 21, 2014

As some reviews stay this property is older. That being said I was happy with the room all was clean no bug problems and the washer and dryer work it is now 2.00 dollars each. The pool area looked nice. Breakfast was very crowded so I did not eat but wife and daughter did said that it was ok.

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed July 18, 2014 via mobile

We waited outside of a locked entrance for 20 minutes. Room was dingy and not the room we reserved. Keys didn't work and clerk had no answer as to why. Tried to get refunded money before checking in but he said no. Attempted to speak to manager standing in back but he refused! Worst experience ever! Run as fast as... More

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Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando

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Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 
Number of rooms
214

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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