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Quality Suites Universal South

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9350 Turkey Lake Road, Orlando, FL 32819
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1 room 1 guest
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453 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Sheffield, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago NEW

hotel is ok- get what you pay for. staff are excellent and very friendly. BUT DONT BUY RESORT TICKETS HERE- we were duped into buying kennedy space centre tour (FLORIDA DOLPHIN TOURS) here by the lady and told it was fully guided tour. it was a lie- only guidance we got was 'watch the 2 movies that will tell you... More 

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Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2015

Overall the journey was interesting. The front desk was less than welcoming and just wanted you in and out. We went to our room and it was decent- what i expected for the amount i paid. However... the shower was awful. Looked like it was about to fall out of the wall, looked like a death trap. Other than that... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed July 24, 2015

We arrived at 11:45pm on 07/17/2015 late at night the guy at checkout didn't know what he was doing and was very slow. We had reservations but still took him forever to look it up. He gave us our room keys and then started serving the next guest. He didn't show us where our room was. Nor did he assist... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 21, 2015

Upon arrival to the area noticed locals not very hospitable. Traffic was a nightmare. Location of the hotel was hard to negotiate entering and leaving the property. Outside exterior of the hotel was in good shape. Lobby was nice but small. This isn't a problem until breakfast time. They do have a overflow area for breakfast outside heading to the... More 

Was this review helpful? Yes 1
Jacksonville, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 16, 2015

So, I needed a room to cap off a short one night business trip to Orlando. I found an attractive price for the one night stay. And, it is true. You get what you pay for. My bathroom sink was clogged. I called the front desk who advised me to come down and get a plunger. Need I say more?

Was this review helpful? Yes 1
Hamilton, Canada
Level Contributor
83 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 15, 2015

I was skeptical of this place, based on the TA reviews. Our experience was very good. Yes, this is an old property. Yes, this a budget hotel. But its clean, well maintained, and comfortable. The pool is large, the tiki-hut was nice, but the hottub didn't function well. The staff were all very friendly. Breakfast was average--great to get the... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

Great staff and the rooms are off a central gated pool. Shrubs and trees make it peaceful even with kids playing in the pool. Basic, but you get what you need and a great night sleep is on the menu here. Breakfast included and help yourself to plenty of choice.

Was this review helpful? Yes 3
Norfolk
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 30, 2015

This was a great location. Not too far from Universal Blvd or any attractions. Very good breakfast. nice variety of items. The rooms were clean and comfortable. The beds were as good as some 4 star hotels that I have been to. The AC worked good. The pool was clean. I really enjoyed the two day stay. The staff were... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2015

Its not a bad hotel, pool could use some upgades and maintnence. But the Customer Service suck's. Clerk at the front desk was super rude, it was a man, literally made me explain what I use my towels for to get some new ones. This is the first and last time I will come to Quality Suites.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 28, 2015 via mobile

This was the worst hotel booking and stay I have ever had and this was the first and last time I will stay at anothet Quality Inn I booked this hotel with ample time and made specific request as I have kids only to be treated rudely by the front desk clerk who was a man and telling me that... More 

Was this review helpful? Yes 4
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