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Club Orlando Resort

5305 San Antonio Street, Orlando, FL 32839
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16 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (16)
  • Mar-May only
    (2)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (6)
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 26, 2015

This place is so terrible! I would agree with previous reviews that I would place 0 starts if there was an option. It totally ruined our vacation, I should have been aware of that from beginning of payment. After I paid the deposit, I asked the basic questions and got the helpless answers. When we arrived there in the afternoon,... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you so much for your review. We have made many improvements since you last stayed with us and hope that this experience does not deter you from staying at any of our other Westgate Resorts. Best Regards, Ariel More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2015 via mobile

This place is a dump do not stay here they should pay you to stay here it will ruin your vacation very dirty!!!!!!!. The roaches moved out and found a nicer place. Also sleep with one eye open because this is a very bad area

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you for taking a moment to review our property. We have made many improvements since you last stayed with us and hope that this experience does not deter you from staying at any of our other Westgate Resorts. Best Regards, Ariel More 

SF
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 4, 2014

If I could, I'd give this place 0 stars. Where to begin... Service from the front desk AND the manager consists of a team of complete (sorry to say) idiots. I'd never seen any establishment run so poorly with such little care for customer service in my entire life. The room is what it is called- a room. The only... More 

Was this review helpful? Yes 7
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you so much for your review. We have made many improvements since you last stayed with us and hope that this experience does not deter you from staying at any of our other Westgate Resorts. Best Regards, Ariel More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2014

despite all the bad reviews I myself was very pleased with club Orlando. my stay was great the place is very nice and clean, I love how small it is so it was also quite and laid back the space was just the right size for a single family everything was all well equipped and fully furnished. the staff are... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you for sharing your experience with us. We are so pleased that you enjoyed your unit as well as our friendly staff! We look forward to seeing you again! Best Regards, Ariel More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 12, 2013

I'm gonna make this simply short to the point. Do not stay at this wanna be resort. I'm mad we didn't get more information about this (hotel), while booking. Lesson learned. did not knew that this place is located in the heart of the ghetto! But my family had suck it up until we left. Your better of staying in... More 

Was this review helpful? Yes 5
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you for taking a moment to review our property. We have made many improvements since you last stayed with us and hope that this experience does not deter you from staying at any of our other Westgate Resorts. Best Regards, Ariel More 

Hollister, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 6, 2013

Ghetto... The rooms aren't so bad it's the neighborhood.. People were walking around looking crazy. We stayed there for like 2hours, then we moved to the blue tree. It so far from every thing. I thought the reviews were a little off, but every thing was just like the reviews. Needless to say we won't be visiting club Orlando again

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you so much for your review. Ultimately, we are glad you were pleased with your final accommodations. We have made many improvements to both properties since you last stayed with us and hope you visit us again. Best Regards, Ariel More 

Warner Robins, Georgia
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 1, 2013 via mobile

Maybe not the best neighborhood but what a great deal.. the room was way better than expected from reviews..I would for sure come back next year if the bulldogs play here again ..the only thing I did not like some one was moving in at 6 am new years Day

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you for sharing your experience with us. We are glad you enjoyed your stay and hope you return again in the future. Best Regards, Ariel More 

Port Canaveral, Florida
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 7, 2012

Wow, what a hole, made for the drug addicts and prostitutes, and the call this place a resort. On be none to me, I did not read the "only check in between 4pm-%pm. I show up at 10:30 at night, and was greeted by hood rats who looked like they were about to pull a gun on me for showing... More 

Was this review helpful? Yes 8
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you so much for your review. We have made many improvements since you last stayed with us and hope that this experience does not deter you from staying at any of our other Westgate Resorts. Best Regards, Ariel More 

2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 1, 2012 via mobile

I arrived not knowing what I booked. It's in the ghetto and the place is a dump. Do not take the chance!!! I left after check in and saw what I saw. They could have the money they need it. I went to another resort. You will kick yourself in the butt if you book. You might get mugged or... More 

Was this review helpful? Yes 6
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you so much for your review. We have made many improvements since you last stayed with us and hope that this experience does not deter you from staying at any of our other Westgate Resorts. Best Regards, Ariel More 

1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 15, 2011

Do NOT stay here. I got to the hotel at noon only to find a sign on the front desk door telling me the "staff" was out to lunch. When I called the contact number, the "manager" told me she wouldn't be back for "at least another hour." So I sat in the parking lot. Alone. In the Orlando heat.... More 

Was this review helpful? Yes 10
WestgateGuestRels, Guest Relations Manager at Club Orlando Resort, responded to this review

Thank you so much for your review. We have made many improvements since you last stayed with us and hope that this experience does not deter you from staying at any of our other Westgate Resorts. Best Regards, Ariel More 

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