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BEST WESTERN Orlando East Inn & Suites

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8750 East Colonial Drive, Orlando, FL 32817-4004
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BEST WESTERN Orlando East Inn & Suites
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BEST WESTERN Orlando East Inn & Suites
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160 Reviews from our TripAdvisor Community

Traveler rating
    38
    37
    31
    25
    29
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63
21
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33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Bradenton, Florida
1 review
2 of 5 stars Reviewed 6 days ago NEW

The employees here could not have been nicer. However, the rooms are dingy and damp. There were several of us staying there, and we all returned home with colds. The entire motel needs remodeled. The A/C cooled the room to a point, but left the air stale and damp. The furnishings were old and appeared less than clean. I would... More 

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for taking the time to provide us with feedback and your concerns you encountered during your stay. I apologize we did not meet your expectations. Our owners are planning future renovations, however, no date are set at this time. I hope that you return in the future and have a much more pleasant stay. More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was my first time staying at the Best Western, however after the amazing experience that I had with this company I'm sure I will use this hotel again. After being locked out of my hotel room several times due to my negligence the friendly associate Todd had an amazing attitude and helped me continuously each time with a great... More 

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

First, I want to thank you for choosing the Best Western East Inn & Suites for your recent stay in the area. We are pleased you enjoyed this location. I am extremely fortunate to have a fantastic team to work with. They are truly what makes this hotel great. I will be sure to recognize them publicly at our next... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

It is the nicest hotel in the area with the best price compared to other local hotels. The breakfast was very good. All of the hotel staff including maintenance were very helpful and friendly. Brandon at the front desk was exceptionally nice and made us feel right at home.

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for taking the time to respond to Best Western East Inn & Suites survey. I'm thankful for the wonderful staff team we have and I will make sure they are rewarded. Hope to see you again soon. More 

Fleming Island, Florida
Top Contributor
200 reviews 200 reviews
16 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I stayed here out of necessity and glad we only stayed one night. This is in a "not so nice" part of town. We had a $50 off coupon which made the stay $50. Not really even worth it. If you need a crash pad and nothing more, go for it. Otherwise, keep shopping.

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

I appreciate you feedback. I do apologize for the inconvenience of your stay. We are making changes to improve our property. Once we are renovated you should consider giving us a second chance. More 

New York, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Our Hotel overall stay is pretty good and Decent.we only stayed for a night and we checked in very late around past midinght,The rate is an excellent run for your $$$..if your staying outside the theme park Area,its about 22 miles to DIsney Magic Kingdom and about 12 miles to the Airport.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

I want to thank you for taking the time and responding to our survey. We appreciate your business and hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a very family friendly hotel..the staff goes above and beyond to make your stay awesome. Marlen at the front desk is so helpful and sweet..The Breakfast attendant Catherine make sure everything is hot and fresh as well as the other ladies. Even the maintenance guys especially Joel are just so amazing. Honestly everyone here is so nice and... More 

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Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

It's nice to know we were able to make you feel at home. We try our best accommodate our guest and their special request. Thank you for your feedbaack as we will continue to provide our guest with superior customer care. More 

New Paltz, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here while we looked for apartments and toured Full Sail University. Everyone was really helpful and super nice. Todd and Mrs Dena had us laughing the whole trip, we could have spent the trip just laughing with them. Brandon was great and really made us feel welcome and happy. The breakfast was alright, nothing spectacular... More 

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

I appreciate you taking the time to reply to this survey. I apologize that breakfast was not to your liking, however, we have improved our breakfast menu. We now offer bacon, sausage, egg omelet, scrambled eggs and much more. It's nice to know we were able to make you smile and that your stay was enjoyable. Hope to see again... More 

Dunedin, Florida
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you want a reasonable place to stay on the East side of Orlando, this is a great property. It is older, and some aspects could use a little spiffing up, but the staff were extremely nice and helpful, the breakfast offered a good selection of items, and the room was extremely clean. For our purposes, it was great, and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for taking the time to provide us with your feedback. We always appreciate your thoughts and concerns, which will help us to improve in certain areas. I'm glad you enjoyed your stay and hope to see you again. More 

Meriden, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Close to UCF for graduation, a little overpriced, but not bad. Staff very accommodating. Rooms need refreshing, and lighting could be better. Breakfast ok, nothing that stood out. Overall, a good experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Donna, Thank you for taking the time to provide us with your feedback. We started replacing lights in guest rooms as of this past Friday, which will be completed by the end of this week. I do apologize you were not in a room with better lighting. Our breakfast did improve with bacon, scramble eggs, western omelet, and sausage being... More 

Coral Springs
1 review
5 of 5 stars Reviewed 3 weeks ago

Woke up at 4am to room 222 Whopping and hollering. Did stop the noise until after 4am. Must have been 10 or more people in that room. Had to get up at 6am. Was not what is acceptable. Date was 5/7/2014

Review collected in partnership with this hotel

Was this review helpful? Yes
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Dear Don, I would like to apologize for the disturbance you encountered while staying with us. Although we can not control others actions, this was totally unacceptable. Not sure why there was so many people in one room, when our standard room only accommodate four people. I do know this was a busy weekend with graduation, but still does not... More 

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