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BEST WESTERN Orlando East Inn & Suites

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8750 East Colonial Drive, Orlando, FL 32817-4004
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BEST WESTERN Orlando East Inn & Suites
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265 Reviews from our TripAdvisor Community

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Saint Paul, Minnesota
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice facility. The breakfast was hot and varied. Everything was excellent. The staff was very polite and friendly, always asking if we needed anything. Right after check in, Todd, from the front desk called to make sure we were happy with our room.

Review collected in partnership with Best Western

Helpful?
Thank Mbomblat
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Dear Mbomblat, Thank you for your positive feedback. It's great to hear that everything was to your liking during your stay. We have a great staff and I'm glad they were able to enhance your time at our property. Todd is a great part of our team, and I will make sure that he is aware of your review and... More 

Columbus, Georgia
1 review
3 of 5 stars Reviewed 1 week ago

Hotel could use some renovation, but it was convenient for my purpose. The staff was friendly and the room was as clean as you would expect a hotel room to be. 2 major needs: the toilet seats need to be upgraded to larger size and the hot water needs to be regulated better. I had to take my showers in... More 

Review collected in partnership with this hotel

Helpful?
Thank jgp2016
Huntsville, United States
1 review
5 of 5 stars Reviewed 1 week ago

This place was great. The room was clean and tidy. The bed/pillows were comfortable. The breakfast was one of the better I have had, the inclusion of croissants and french toast sticks made it better than most hotels I've stayed in. The staff was friendly and helpful. There is a good sized refrigerator in the room and the pool looked... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert C F
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for leaving your feedback regarding your most recent stay with us. We're glad to hear that you enjoyed your stay at our property. It's great to hear that you enjoyed your room as well as breakfast. We are currently looking into the concerns you brought up in this review, thank you for bringing them to my attention. We... More 

Wayne, Nebraska, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel was an excellent choice as the location was near Orlando Sanford International Airport just a hop and skip away. The hotel looks nice and is very clean. The staff go over and beyond to help you with anything you need. One of the maids got me hooked up to the internet when their computer was offline, I joked... More 

Review collected in partnership with this hotel

Helpful?
Thank Rhea S
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Dear Rhea S., Thank you for providing us with your positive feedback. We're happy to hear that our property helped to enhance your stay. I am thankful to have a great team to work with and I will make sure to recognize them and their hard work at the next meeting. We hope that you will come again soon. More 

Wayne, Nebraska, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Kept up nicely for appearances and very clean. Only had a minor problem with maintaining the shower temp and it wasn't that bad. Breakfast was awesome! They have a fantastic staff! Everyone very helpful and friendly, great location to Orlando Sanford International Airport.

Review collected in partnership with Best Western

Helpful?
Thank Rhea S
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for providing us with your feedback regarding your most recent stay. We are currently renovating our property, but it's good to hear that our hotel was up to your standard. I do apologize for any inconveniences you may have experienced and we are looking into them. We hope that you will chose to stay with us again. More 

Bonita Springs, Florida
1 review
3 of 5 stars Reviewed 1 week ago

After booking on hotels.com and getting my confirmation it seemed the only room left was a smoking room. I was afraid it would be like a giant ashtray, but it was not. Smelled ok, clean, comfy bed, great pillows. Not the Four Seasons - but for the price point it was just fine.

Review collected in partnership with this hotel

Helpful?
Thank BonitaRG
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for responding to our survey. We're glad to hear that our property was able to surprise you in a positive way. We hope that you will chose to stay with us again soon. More 

Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Short Staffed - Was the only one in the lobby, waited 15 minutes for the only staff member who was on the phone trying to find a reservation in the system to cancel it for someone who "just made it". The caller should have been referred to the online or national call in reservation system. The hotel was sold out... More 

Helpful?
Thank Rick C
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for responding and providing feedback regarding your experience during your stay. I do apologize for any inconvenience we may have caused during you visit. I can assure you that we are fully staffed and two agents were scheduled for that night. Second agent left at 8:30 p.m. once things had slowed down. Unfortunately, we did receive a rush... More 

Ashland
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Good place to stay in Orlando. Clean rooms. Comfortable beds. Had a bit of a musty smell but not overpowering. Staff was attentive and helpful. Didn't try the breakfast but it was offered. Lots of restaurant choices nearby.

Review collected in partnership with this hotel

Helpful?
Thank Ronald A
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for providing us with your positive feedback. I appreciate that you took the time to leave us this review regarding your stay at our property. We hope that we will have the pleasure of having you stay with us again in the future. More 

Orlando, Florida
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff was very nice, but one of the beds in the room I was staying in was messed up. If you sat on the edge of the bed, it would start to go off balance, so you couldn't just sit on the edge. The other thing that bothered me was that my initial deposit, which was only $25, was... More 

Review collected in partnership with this hotel

Helpful?
Thank Mike C
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for providing us with your feedback regarding your most recent stay at our property. I would like to start by apologizing for any inconveniences that you experienced during your stay with us. I wish that we had been notified of them before your check out that way we could have resolved any of the issues you may have... More 

Long Island, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visit Orlando every year to visit friends. We always stay at this Best Western. Rooms are well appointed, clean and neat. Staff is very friendly and accomodating. Great breakfast. Would recommend this for others in the future.

Review collected in partnership with this hotel

Helpful?
Thank Frequenttraveler9217
Dena J, Front Office Manager at BEST WESTERN Orlando East Inn & Suites, responded to this review

Thank you for leaving us your positive feedback regarding your stay at our property. We appreciate that you are a frequently returning guest. It's great to hear that everything during your stay was pleasant and we hope that you continue to stay with us. See you again soon! More 

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