Ok, read the reviews on trip advisor and you would never stay in this hotel! If you want luxuary dont stay here! if you want amazing service dont stay here. if you want a cheap place to stay not too bothered by how up-to-date it is then consider it. yes this hotel is dated, yes this hotel could do with... more

This was a ver, very sad experience for us! We stayed 4 nights in this filthy excuse for a hotel. T\It looked nice on the internet, but I do wish we had checked out Trip Advisor before we booked it. The overall complex was dirty and rundown. Front desk clerk was unfriendly and rather rude. Three of the lamps in... more

I booked this hotel through Expedia and checked in on 5/21/09, and checked out the same night. The hotel boasts of having 2 pools, plus a kiddie pool, my main reason for chosing this one. The main pool, with poolside bar, was "shut down" and per management, they had no idea when it might reopen, hours or days. The maintenance... more

DO NOT stay at this hotel. The place was DISGUSTING!!! Our room was filthy with cigarette butts and ash next to the bed. The room was serviced everyday and the cleaning staff did not remove it, we were in a NON smoking room. The carpet was ripped in places throughout the hotel. It leaked all through the hotel with buckets... more

I booked this room in December of 2008. I did so based almost exclusively on price. My family was to spend 9 days in the area and I didn't want to break the bank to do so. After reading many of the reviews on tripadvisor, I was a little skeptical. Seriously? It was fine. No black socks from dirty carpet,... more

It started out a horible experience. The staff were rude, and knew nothing. We spent one night in utter missery as they told us the company we booked with had gone bust. I spent all night worrying and upset that our holiday was ruined but turned out the hotel had just canceled everything that was booked by a different company... more

My friends and I take trips to Orlando several times each year. We stumbled upon the Imperial Swan last year and absolutely love it (in fact, we'll never stay ANYWHERE else again). We stayed again recently and it was just fantastic! The rooms are clean and well maintained. The pool is so inviting. The staff was incredibly helpful in finding... more

So my husband and I stay at this last minute selection, the Imperial Swan. From the reception, the hotel looks nice with the marble and all......but the room was a nightmare. Mold in the bathroom, filth everywhere (my socks were black from the carpet), see-thru sheets that smelled bad, and last but not least, we had our very own 3... more

As a head House keeper that has 20 yrs experience working within the Hotel industry in Britain I find it absolutely astounding that any Human Being has found this Hotel ( thats a laugh!) to be clean, well appointed and its staff friendly and helpful. I can only assume that they have no previous experience of staying within Hotels. Hotels... more