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Imperial Swan Hotel & Suites

Imperial Swan Hotel & Suites
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 73 reviews
73 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
10
3.0 of 5 stars
14
2.0 of 5 stars
8
1.0 of 5 stars
41
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#270 of 297 hotels in Orlando
Description: Contemporary Low-rise Motor Inn situated on 10 acres; offers modern comforts and facilities for family travelers.
  • Address
    7050 S Kirkman Rd
    Orlando, FL 32819
Check Rates: $53 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2 of 5 stars Based on 136 traveler reviews
  • What to Expect:
    • 2 based on 86 reviews Rooms
    • 2 based on 87 reviews Service
    • 2 based on 86 reviews Value
    • 2 based on 85 reviews Cleanliness
    • 4 based on 29 reviews Pool
  • Recommended For:
    • 20% based on 93 reviews Families with teenagers
    • 20% based on 93 reviews Older travelers
    • 20% based on 93 reviews Young singles
    • 20% based on 93 reviews Families with young children
    • 10% based on 93 reviews Pet owners

Reviews of Imperial Swan Hotel & Suites

( 1-10 of 73 )
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1 of 5 stars
Banbury, UK
Jul 19, 2008
2/2 found this review helpful

We were after a budget hotel and Thomas Cook came up with this. We thought it would be great, as we didn't have the car, as was told it was just off idrive. Well it is quite a bit of a walk to the nearest north south i trolley stop. There is a stop outside the hotel, but it isn't... more

Jul 13, 2008
1/1 found this review helpful

We stayed here as a group of 6 people. I realise it was a budget hotel and not on the main strip of International Drive but the service was appalling, the reception staff are not very helpful it took us 4 hours to check in as they could not find our booking and told us to do all the ringing... more

Management response from
PRLiason, Front Office Manager

Many guests book through third party wholesalers, who in turn book through other agencies. If they fail to send the reservation to the hotel we will not have it when they arrive. Because there is no way for us to know which agency a reservation is being processed through, we do have to ask the guest to contact the people...

Jun 30, 2008
1/1 found this review helpful

The only good thing about this place is that it is cheap. Check in time is 3:00. We arrived at 2:30 thinking that we may be able to get in a little early. We went in and they said that the room wasn't ready yet, but to come back in about 45 minutes and until then we could use the... more

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1 of 5 stars
Derby, United Kingdom
Jun 29, 2008
1/1 found this review helpful

AWFUL, AWFUL, and did I say, AWFUL!!! The reception area gives you a completely false image of what lies within....The reception area is reasonably nice, clean, big sofas and chairs everywhere....but then you go into the hallways, and the place is absolutely filthy!! The walls are full of grime and dirt, and then you get to your room, and the... more

Jun 28, 2008
1/1 found this review helpful

The are nothing as what they say. We booked a room on the first floor pool side. We got a room on the first floor but with a wall to look at. They said they had two different pools I only found one. The hotel halls was nasty and smelly. We dicided to stay until morning so we get ready... more

Jun 27, 2008

The room was clean, the bed reasonably comfortable, and everything worked, even the little refrigerator. Well worth the $94 we paid for the week. As for the "90 minute" Westgate timeshare talk that went along for the price--3 and a half hours later we had to fight to get the transportation promised. more

Jun 20, 2008

on arrival at this hotel we thought it looked lovely. the reception was bright and clean. this was until we went into our room. the walls were dirty and the bedding had blood stains on it. this wasnt the worst of it. we seen a rat in the corridor . we reported it to reception and they advised us that... more

Jun 17, 2008
1/1 found this review helpful

I've stayed at several different hotels in the past and none of them came even close to how bad this hotel is. I'm surprised there's no law that regulates its cleanliness and quality of service. I saw the reviews prior to coming here but I thought they were from people who just had bad experiences. Boy! They were right! When... more

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4 of 5 stars
West Palm Beach, Florida
Jun 9, 2008

nice and quiet stay,the personel was very helpful,also very convient to all the theme and water parks.will return,and reconmend family and friends to stay more

Jun 3, 2008
1/1 found this review helpful

well my son and i have just returned after managing to spend 3 weeks at the imperial swan and hotel it was unbelievable as the americans say so much,from the day we moved in untill checking out. travelling on my own with my son i needed to find out information from using the phone to purchasing stamps curtesy transport hireing... more

Reviews of Imperial Swan Hotel & Suites

( 1-10 of 73 )
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Imperial Swan Hotel & Suites Address

7050 S Kirkman Rd, Orlando, FL 32819