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Buena Vista Suites

#143 of 332 Hotels in Orlando
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8203 World Center Drive, Orlando, FL 32821
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$25 F&B credit for 2+ Nts
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1 room 1 guest
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455 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
2 of 5 stars Reviewed yesterday NEW

Stayed there this week. 1st room they put us in the ac and the tv did not work. They moved us to another room where the tub leaked all night and the handle broke off the sink. The pool is nothing special. It is right off of the restaurant so everyone eating can see you...we decided to not get in... More 

Was this review helpful? Yes 1
Grand Rapids, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Rooms were nice, housekeepers were nice, pool was nice and breakfast was awesome. Not sure front desk liked what they do, they were friendly enough just didn't really seem to enjoy what they do, like they say the same thing with every guest. People there to sell you attraction packages never spoke to you unless they could sell you something.... More 

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BVSManager, Manager at Buena Vista Suites, responded to this review

Dear dslyte, Thank you so much for taking the time to review Buena Vista Suites. We are glad you enjoyed the accommodations and your overall stay. One of the values of our culture is to work hard and have fun too. We will be sure to share your comments with the Front Desk staff and encourage them to be interactive... More 

Palestine, Texas
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, I have to give this place an excellent rating just because the place was kept clean, they came in everyday while we were at the Disney parks and clean the room, there continental breakfast was one of the best I've ever had and never had any big problems at all with anything. Although the Internet needs upgrades in the... More 

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BVSManager, Manager at Buena Vista Suites, responded to this review

Dear Darrel A, It is always our goal to create memorable experiences for our guests and that their stays are both comfortable and extremely enjoyable. We are ecstatic to hear that we were able to exceed your expectations and hope to serve you again in the future for your next Orlando visit. Kind regards, Donna Hernandez Assistant General Manager More 

Wisconsin
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't usually write reviews but after reading all the negative reviews about this hotel I wanted to share my thoughts. Check-in was easy and I verified twice that we had a room in the back of the hotel on an upper floor. I had requested the 7th floor but was denied because a "group" already reserved that floor. Jasmine... More 

Was this review helpful? Yes 2
BVSManager, Manager at Buena Vista Suites, responded to this review

Dear christinamaria481, Thank you for taking the time to post a review of our hotel. Feedback from our guests is always important to us and we appreciate the opportunity to address your concerns. I have reviewed your review with our Food and Beverage Manager as well as our Chef so that corrective measure can be taken. In addition, your comments... More 

Essex
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok so it was not the best hotel I have ever stayed in, but saying that it was perfectly fine for what we needed. My husband and I and 15 year old daughter stayed here for 6 nights whilst visiting the Theme parks. As we did not intend to spend much time at the hotel we thought we would book... More 

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BVSManager, Manager at Buena Vista Suites, responded to this review

Thank you for your positive comments and choosing Buena Vista Suites. We are happy to hear our accommodations met your family needs. We appreciate you letting us know what we are doing very well and areas that need improvement. We hope you will continue to stay with us on your future travels. Cordially at your service, Donna Hernandez Assistant General... More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

Close to Parks, Spacious with Living room Pull Out Sofa and Free Full Breakfast. Staff was friendly and Parking lot is clean. Rooms have Flat screen TV's, Refrigerator and Microwave. Fitness room was Small but good enough for a workout.

Was this review helpful? Yes
BVSManager, Manager at Buena Vista Suites, responded to this review

Greetings Meinrad P, Thank you for taking the time to complete a review of your stay in our hotel. We appreciate your great ratings on the many attributes of our hotel. Sincerely, Donna Hernandez Assistant General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Elaine and Jasmin were the frontline customer service reps. It's was a pleasant surprise to have met both of these ladies. Based on my experience, I get the impression they come to work with the expectation of wowing customers. Ladies, keep up the great work!

Was this review helpful? Yes
BVSManager, Manager at Buena Vista Suites, responded to this review

Thank you for your review of our hotel and kind words about Elaine and Jazmin. We believe our hotel is a great place to visit because of the great team we have in place. Kindest regards, Donna Hernandez Assistant General Manager More 

Herndon, Virginia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Find somewhere else. Disorganized and unprofessional customer service in trying to manage our reservation. Lost the reservation, then charged us for nights. In a town with many hotels, you can do much better.

Was this review helpful? Yes
BVSManager, Manager at Buena Vista Suites, responded to this review

Thank you for taking the time to submit a review of our hotel. Feedback from our guests is always welcome and we appreciate the opportunity to reply. We're disappointed to hear that your stay did not meet your expectations. Please accept our apologies and know your concerns are being addressed. We would very much like the chance to discuss your... More 

Orlando, Florida, United States
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I feel my 3 is generous wish I could give a 2 1/2. when we got to our room there was blue soap suds on the wall of the shower which means it was not cleaned before we got there, (everyone has a bad day) On one of the beds the sheet had a blood stain on it, (throw it... More 

Was this review helpful? Yes 4
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family recently enjoyed an Orlando vacation. We picked Buena Vista Suites because we needed an extra room for our son. The hotel had great amenities - free breakfast, laundry facilties, $4 shuttle to Disney. It's also located directly across from CVS Pharmacy and not too far from I-4 and many restaurants. The rooms were clean and furnishings were well... More 

Was this review helpful? Yes 1
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