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All 328 Orlando hotels

Walt Disney World Swan and Dolphin

4.0 of 5 Resort   |   1500 Epcot Resort Boulevard, Orlando, FL 32830 (Walt Disney World Resort)
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70%
Ranked #132 of 328 hotels in Orlando
A recent review
5 of 5 stars reviewed yesterday
Parklandmom PA
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1,195 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
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PA
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had booked an executive suite with two bedrooms at the Swan. Upon my arrival, I was told there was a mix up on my reservation and they only had me reserved for a one bedroom king executive suite. Well, I had my paperwork showing otherwise. The clerk took my paperwork to the back room to speak to her manager.... More

Was this review helpful? Yes 1
Darlington, England
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My family and I are stopping in the dolphin hotel (room 8119 ), the room is dated but nice ( could do with a bathroom up date ) . But the big problem is the beds are only four foot wide, far too small for two adults to sleep in, complained about the situation but got no help , I'm... More

Was this review helpful? Yes 1
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Good day and thank you for your review. We regret that your family is uncomfortable in the room type that was booked for your stay. We do have other options such as rooms with a King bed, and also rooms with two Queen beds at the Swan. Our Front Office team has offered a few alternatives to your family in... More

Tampa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

This was my first time staying at the Dolphin. I have been staying in disney hotels for years and always wanted to give this one a go. Tried to check in today at 1, they told us the room wasn't ready and they would call us when it was ready. So we decided to go to the pool. At around... More

Was this review helpful? Yes 2
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Kate, we are deeply sorry for the disappointments you encountered during your stay with us. Our Front Office Leadership team has contacted you in hopes of providing assistance and enhancing your experience. What you described is not the standard and tradition of our resort and we look forward to showing your our genuine care and concern for your satisfaction. More

Fort Dodge, Iowa
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Front desk was pleasant. Rooms need need remodeling as well as bathrooms. That being said the customer service was excellent. Salvador housekeeping superior was so professional and friendly. He made me forget about the dated room. He was accommodating. At the Cabana Bridget was so nice she helped me with my food etc. I was overwhelmed with my son. She... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

My son and I stayed for a week at the Dolphin. We were there for the Premiere Event and did not have time to visit the parks. So we were at the resort most of the time we were there, which was a first for us at Disney. Usually most of your time is spent at the parks so we... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Walt Disney W Swan and Dolphin both hotels are very comfortable and very good prize to be , Compare to other Disney Hotels . I was there 2 weeks ago to celebrate my daughter birthday , the Hotel are very clean and very comfortable to be with No drama. I enjoy the balcony View and the Ducks around the... More

Was this review helpful? Yes 2
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Hello Amy and thank you for this amazing review of your stay! We thank you for allowing us to celebrate your daughter’s birthday with you and your family. We can’t wait for your visit around Christmas time. It would be our pleasure to welcome you back! More

Fort Worth, Texas
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything you need is on the resort: a beach, paddle boats, food, characters from Disney, upscale restaurants, swimming and more. Of course there was a bus that takes you directly to Disney and picks you up. They have buses and boats leaving from the hotel every 15 minutes.

Was this review helpful? Yes 3
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your quick review of your recent stay. It is great to hear that you had a wonderful visit. Thank you for being our guest. It would be our pleasure to welcome you back at any time. More

Vero Beach, Florida
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at both the Dolphin and Swan at different times, most recently the Swan, they are both expensive and parking is an additional fee - a common practice in Orlando, it is best to always expect this. If you are staying here I would recommend planning to visit Animal Kingdom and or Epcot, as there are ferryboat services... More

Was this review helpful? Yes 1
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Hello Edward and thank you for taking the time to review your recent stay. It is wonderful to hear that you and your family had a great time while staying here with us. We do apologize about the inconveniences that you experienced while waiting for the bus at our resort as well as Downtown Disney. We are in constant contact... More

dallas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I enjoy staying at this hotel because it gives me easy access to Epcot's back entrance at half the price of a Disney Hotel. Room service is good, the rooms are a nice size for families, and the bar in the hotel is a great place to have a late night drink.

Was this review helpful? Yes 3
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Hello and thank you for taking the time to review your recent stay. It is great to hear that you take full advantage to our amazing location to Disney’s EPCOT. We are also pleased to hear that you found our rooms perfect for your family. It would be our pleasure to welcome you back at any time. More

La Quinta, California
Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for a convention at the end of June. I actually thought it was a good place to hold a convention as the facilities were comfortable, events were well organized and everything was easily accessible. However, I would not recommend staying here on a family vacation to Disney World. The hotel was overrun with convention attendees which are... More

Was this review helpful? Yes 3
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Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Walt Disney World Resort
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
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Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Spa Hotel in Orlando #35 Luxury Hotel in Orlando #86 Business Hotel in Orlando #104 Romantic Hotel in Orlando #123 Family Hotel in Orlando #132 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 
Number of rooms
2267

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