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Walt Disney World Swan and Dolphin

4.0 of 5 1500 Epcot Resort Boulevard, Orlando, FL 32830
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Walt Disney World Swan and Dolphin
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Walt Disney World Swan and Dolphin
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1,989 reviews from our community

Traveler rating
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    382
    153
    83
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395
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Groton, Massachusetts
Top Contributor
292 reviews 292 reviews
58 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed yesterday NEW

Its hard to write a review for this one as it is ok - the staff were courteous and friendly, and it functions well. But realistically this is convention hotel more than a resort hotel. As such it lacks a bit of atmosphere. The rooms are fine, but not special and the bathroom small and frankly a little dated. Its... More 

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Boston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

There's not much to say about the place. It's an adequate if unimpressive property. The decor needs updating, but it's not tatty. The shower room was clean, if a bit dark. You're certainly better off there than one of Disney's theme properties. However, my travelling companion was checked into a room that was not only not made up, it was... More 

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Florida
Top Contributor
53 reviews 53 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

There with our niece to celebrate her 5-year old daughter's birthday. Every staff member was welcoming and helpful, and all greeted this excited child with a "Happy Birthday Cece" or "Happy Birthday, Princess" depending on if she was wearing her sparkling tiara and princess costume. She was made to feel special wherever she went. The beds were comfortable and the... More 

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Berkel en Rodenrijs, The Netherlands
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Service is good, although waiting lines at the desk are continuous. Rooms are neat, but I found them to be very noisy. Many families stay in the hotel. Hence people stay on their rooms in the evening. The facilties are fine: several different restaurants, pools, health clubs, etc. Big hotel

Was this review helpful? Yes 1
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review our resort. We appreciate you giving our resort a visit and hope that you may consider revisiting our iconic resort in the future. More 

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is clean and the rooms are fantastic. There are a lot of restaurants in the hotel and some bars also. The staff can't do enough for you. The hotel provides free transfers to all Disney parks and also organise any other transport you need for places like sea world Etc. Would stay again anytime. Swimming pool is very... More 

Was this review helpful? Yes 2
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your superb review! We are thrilled to hear that you enjoyed your stay with us! We you love to welcome you back to our Iconic Resort. We hope to see you real soon! More 

London, England, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When going to Disney World, the first thing you must decide to do is to stay within the Disney World area, staying outside which i have done before is a real pain, when you want to nap for an hour in the day and get from park to park you just have to stay inside the huge place that is... More 

Was this review helpful? Yes 1
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review our resort. It is pleasing to know we were able to accommodate you with a room you enjoyed. To assist with your future travels it might be beneficial to note that a resort and parking fee is a common practice in the Central Florida area among comparable resorts. While the Walt Disney... More 

St. Petersburg, Florida
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The resort has been beautifully renovated. This resort is in a great location. The only thing that we could complain about was the thin wall. We were kept up by the adjoining room and then woken by them the next morning. They were loud but you shouldn't be able to hear so clearly what is going on in the next... More 

Was this review helpful? Yes 2
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review our resort. We are happy to hear that you enjoyed our newly renovated rooms and our location. We hope that you will reconsider visiting our Iconic Resort in the future. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This place is beautiful not the most up to date but that didn't bother me. We only stayed one night and had fun exploring the resort. The golf is very pricy (27 dollars for 1 adults and 1 child) we ordered room service around midnight and the guy that brought it up (just a little pizza) asked how our day... More 

Was this review helpful? Yes 1
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your kind review. We are elated to hear that you found your stay Magical. We truly appreciate your kind words about our Cast Members. We look forward to your next visit with us. We hope to see you real soon! More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was skeptical going booking a hotel this size as the reviews were mixed and you never know what is the truth. But like always the truth is somewhere in between. First let me state that for a hotel this massive the staff was surprisingly attentive, professional and competent. check in was fast and efficient, bell service was friendly and... More 

Was this review helpful? Yes 4
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your kind review and your loyalty as a Starwood Preferred Guest Member. It is pleasing to know we were able to accommodate you with a room you enjoyed! In the occasion that we need to provide extra assistance to our guests in order to resolve a concern, we aim to do so in a manner that we... More 

Aberdeen, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my 11th trip to Orlando but my first stay at Disney (being a I-Drive regular) as I've always been put off by the price and the worry about getting anywhere else out-with Disney especially as I don't drive when I'm in Orlando, however it was definitely worth the extra money and the location is excellent. The Dolphin is... More 

Was this review helpful? Yes 1
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your outstanding review! We are ecstatic to hear that you found your stay Magical! We look forward to your next stay with us. We hope to see you real soon! More 

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Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Despegar.com, getaroom.com, Hotels.com, Odigeo and Tingo so you can book your Walt Disney World Swan and Dolphin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Hotel Style:
#29 Spa Hotel in Orlando
#36 Top resorts Hotel in Orlando
#38 Luxury Hotel in Orlando
#98 Romantic Hotel in Orlando
#100 Business Hotel in Orlando
#142 Family Hotel in Orlando

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