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Walt Disney World Swan and Dolphin

4.0 of 5 1500 Epcot Resort Boulevard, Orlando, FL 32830
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Walt Disney World Swan and Dolphin
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Walt Disney World Swan and Dolphin
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1,567 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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McKinney, Texas
Top Contributor
172 reviews 172 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

As a business conference venue for 1400 IT folks, the Dolphin was a great choice. The facilities served well. The Sheraton conference and wait staff were exceptional in every detail. The meals and snacks were notably better than most conference buffets. Even the drink choices were decent, far better than the typical low end wines and beers one expects to... More

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Collingwood, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Clean, spacious, accommodating staff. Stayed here with the whole family for 4nights. Good location, walkable to both Epcot and Hollywood Studios. Nice pools, perfect for kids (although big pool was cold). No complaints, but nothing really special to rave about either. Good location above all.

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Marietta, Ohio, United States
Top Contributor
69 reviews 69 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for 5 days, Monday - Saturday for a work conference at the Dolphin. The style of the hotel and property are all Disney. The public spaces, meeting rooms and conference center were fantastic. Every staff member was prompt, courteous and friendly. Certain aspects of the hotel make you feel like you've stepped back in time--... More

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Seattle, Washington
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Swan 10/10-10/12. First, the positives. The resort grounds and common areas are outstanding. We stayed on a military discount, and for the price, I couldn't have done better anywhere else on property for such an outstanding location. The ability to walk to EPCOT and DHS was priceless. The pool area is large, tropical and lovely, and... More

Was this review helpful? Yes 1
Auckland, Auckland, New Zealand
1 review
1 of 5 stars Reviewed 3 days ago NEW

I had booked a month early . Then the family decided to come . We therefore had two bookings ie mine a one day and the families extending by three days . They cancel the 3 days and have me checking out day 1 . I wait in my bare feet locked out of my room standing at reception while... More

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Tidewater, VA
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've been staying at the Dolphin for over 10 years as a business traveler. This is obviously a fantastic conference venue, but it appears to me that the guarantees associated with high conference related occupancy rates have led to less than the highest standards with regard to room maintenance and cleanliness. My room at the Dolphin had a great balcony... More

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Kendall, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Swan on Labor Day and overall our family had a pleasant stay. I must let everyone know though that its not a hotel for everybody. It is quite large and very busy. If it wasnt that we were staying with friends I would say it could be a bit impersonal. Pros: Great Amenities. Comfy rooms. Proximity and... More

Was this review helpful? Yes 2
Paris, France
Top Contributor
157 reviews 157 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The lobby is still lovely,but the rooms are dated. I was amazed to find a wet towel hanging behind the bathroom door along with 2 open used soap bars. I have stayed at Disney hotels in the past and never had this experience.

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WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for staying with us and we greatly appreciate your feedback. Please accept our apologies for the disappointments you encountered upon arrival in your room. What you have mentioned is certainly not our standard and your words have been shared with our Housekeeping Leadership team so that proper follow up with our team can be conducted. We appreciate you... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here during his business trip. It was OK I cannot say much more than that. It may have been a nice hotel at one point, but it not aging well. Rooms are older and smell kind of musty. We had to change rooms after we checked in because the carpet in the first room was... More

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WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for staying with us and we hope your husband enjoyed his conference. Please accept our apologies for the disappointing condition of your original room assignment. With that being said, we would like to share that we are currently underway with a beautiful refresh and redesign of all of our guest rooms. There will be multiple enhancements made and... More

2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Location was good as it was close to park. Service was excellent. Room were okay and could use a little renov work. Restaurant was a little pricey. Shuttle service would not go to Hollywood studios.Overall average experience. We were there for 2 days.

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WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for staying with us and we appreciate you taking the time to review your stay. With regards to our guest rooms, we would like to share that we are currently underway with a beautiful refresh and redesign of all of our guest rooms. There will be multiple enhancements made and we know our guests will be pleased with... More

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Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Walt Disney World Resort
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, getaroom.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Walt Disney World Swan and Dolphin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort

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