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Walt Disney World Swan and Dolphin

4.0 of 5 1500 Epcot Resort Boulevard, Orlando, FL 32830
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Walt Disney World Swan and Dolphin
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Walt Disney World Swan and Dolphin
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1,733 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

Had to change rooms multiple times due to noise issues. Management did not reduce rate or comp anything due to the inconvenience. Never got one wink of sleep in this hotel. Rooms haven't been updated in 20 years! Not up to Starwood standards! Also resort fees and parking fees are outrageous. Self park is miles away.

Was this review helpful? Yes 2
Perth, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Walt Disney World Dolphin for 6 nights. The hotel is centrally located in the Walt Disney World Resort. The room was spacious. Disney benefits include extra magic hours, complimentary scheduled transportation, on-site Disney ticket desks, complimentary delivery of purchases made in Disney theme parks, and complimentary shuttle service to premium outlet mall.

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family - parents, siblings, and kids - just stayed in the Dolphin Executive Suite. It was perfect for a large group, accommodating 10 people easily! They have a 24-hour cafeteria and are walking distance to Epcot, Hollywood Studios and the Boardwalk. I would highly recommend the suite to anyone with a large group, it has 3 rooms with separate... More

Was this review helpful? Yes 1
North Attleboro, MA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights in mid-Nov. 2014 with our 3.5-year-old son. There were a lot of aggravations. We would not stay here again. We stayed in the Dolphin with a balcony room facing the "lake," playground, and the Tower of Terror. Here's what we had trouble with: * No freezer in the mini-fridge -- I had brought freezer... More

Was this review helpful? Yes 2
Connecticut
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

The television has barely worked since we got here. Apparently the satellite doesn't work when it rains. Not very convenient for a RESORT that charges a hefty RESORT fee. Even the Motel 6 provides cable TV. Low rent all the way. Do yourself a favor. Stay at a better hotel.

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WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Good Afternoon, We apologize for the inconveniences you are experiencing during your stay. Our management team has been attempting to contact you. Please contact us at your earliest convenience at (407) 934-4000 and dial “0” for guest services. Thank you More

Squamish, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wasn't exactly a Disney experience and feel st the hotel but typical for a conference location. Not wow but nice if you want to stay at a hotel to access any of the parks via free Disney shuttles. Nice, just not exactly what I expected. Kids

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New York, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wow. Was there for three days on business. Early riser. Had breakfast every day in the 'budget' restaurant. Service top shelf! Purlita was so friendly, nice and accommodating! Always a big smile. Service more like home than away. Sarah was great too! She brought my food to me, kept my coffee cup full and cleared everything as if they were... More

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Marietta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family and I thought the hotel was great! It is an older hotel but quite beautiful for the holidays. The room was comfortable and 5 people were comfortable (3 kids and two adults). There are several pools indoors a outdoors, along with a chicouzie (:) . The staff where very helpful, rooms were clean and the hotel was quiet... More

Was this review helpful? Yes 1
New London, Connecticut
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have been staying on Disney property for years. This is our first stay at the Dolphin and it's not quite up to regular Disney hotels. It's an OK hotel in a good spot with most of the Disney perks. Both the Swan and Dolphin are pretty from the outside but where clearly designed from the outside in; inside the... More

Was this review helpful? Yes 2
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review our hotel. We do want to share that we have embarked on a beautiful refresh and redesign of all of our guest rooms. We appreciate you giving our resort a visit and hope that you may consider revisiting our iconic resort in the future. More

Moscow, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed there on October for 1,5 weeks. Lobby and business center looks good. Rooms inside are not. I had a room next to the elevators corner. Those annoying dings from elevators that waked me all nights are still remembered by me. Very, very rude and unfriendly staff on valet parking. Overall nice place.

Was this review helpful? Yes 2
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your overall stay. We do want to share that we have embarked on a beautiful refresh and redesign of all of our guest rooms. We appreciate you giving our resort a visit and hope that you may consider revisiting our iconic resort in the future. More

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Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
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Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort

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