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Walt Disney World Swan and Dolphin


Hotel class 4.0 of 5
1500 Epcot Resorts Boulevard, Orlando, FL 32830

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Best fare found from Los Angeles to Orlando: $279

Reviews you can trust

Reviews at a glance
  • Resort fee(46)
  • Very nice(44)
  • Magic Kingdom(39)
  • Pool area(38)
  • Room service(27)
  • Water taxi(27)
  • Heavenly beds(18)
  • Extra magic hours(14)
  • Would highly recommend(12)
Show reviews by trip type and rating
  • All reviews (1,120)
  • Business reviews (158)
  • Couples reviews (187)
  • Family reviews (395)
  • Friends getaway reviews (31)
  • Solo travel reviews (32)
70% of travelers recommend
3.5 of 5 stars 1,120 reviews
  • Excellent
    360
  • Very good
    354
  • Average
    178
  • Poor
    143
  • Terrible
    80
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[ Date ] [ Rating ]
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2 of 5 stars
cach23   1 contribution
Orlando, Florida
Sep 1, 2010 | Trip type: Business New

Entering our room we found the AC not working and had to wait for repair. Ok, one problem though BIG in the middle of a hot summer. (The cleaning staff did not notice how hot the room was while they were making the bed, etc.????) Then we found the safe did not work, the phone did not work, the tub... more

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3 of 5 stars
daveydave12   6 contributions
Miami Beach, Florida
Aug 30, 2010 | Trip type: Family New

If you are looking for an intimate hotel with personal service, don't stay at the Dolphin. We stayed for one night at the Dolphin, a gigantic hotel which shares grounds with another gigantic hotel, the Swan. The Dolphin is more like a city than a hotel. There was a large line at the reception every time I looked. There were... more

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4 of 5 stars
brianz09   17 contributions
Richmond, VA
Aug 29, 2010 New
1
person found this review helpful

Spent a few nights here last February. Too cold to enjoy pool and spent most of the last night dealing with jet blue problems, but the location was perfect. One annoying thing was the business center was located in the Dolphin which was a little but of a walk from the Swan. Again, not terribly far but b/c I had... more

Management response from
SwanDolphin, Manager

Thank you very much for taking the time to write a review of our resort. It is very good to read that you enjoyed the location as well as Kimono's restaurant while here. Thank you also for your other feedback. We hope that you return one day soon.

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1 of 5 stars
timbo59   34 contributions
florida
Aug 29, 2010 | Trip type: Family New
2
people found this review helpful

Despite being locals with regular access to Disney World through our annual passes, we try to stay in one of the resorts each year as a little bit of a bonus for our kids. We’ve stayed in everything, from deluxe resorts to the budget variety, and just try to mix it up from year to year. This time around we... more

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5 of 5 stars
123schnitzel   9 contributions
north america
Aug 29, 2010 | Trip type: Family New

The swan and dolphin were great hotels!! I stayed at the swan, so my review will be about the swan. Before I even got in to the hotel, I liked it. The fountain is pretty and the hotel looks abstract. When I got to my room, it was beautiful and clean. The service was great. The hotel had many restaurants,... more

Management response from
SwanDolphin, Manager

Thank you very much for your very nice review of our resort. It is indeed great to read that you liked the architecture, rooms, service and more. Thank you also for your feedback on pricing. We hope that you return again one day soon.

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4 of 5 stars
MrTanner609   1 contribution
Marysville, Ohio
Aug 29, 2010 | Trip type: Family New
1
person found this review helpful

Location: Walking to EPCOT and Hollywood studios is perfectly pleasant even with small children. If you can walk around the parks all day you can easily walk to these two parks. Food: The fountain is OK for an expensive sandwich. Service is a little overextended, but they try. The kids meals are nice and came with awesome fresh strawberries (which... more

Management response from
SwanDolphin, Manager

Thank you very much for your extensive review of our resort. It is great to read how much you enjoyed the pools and location of our resort. Thank you also for your feedback on services and character dinning. We hope that you return one day soon.

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4 of 5 stars
runner110   4 contributions
Maryland
Aug 29, 2010 | Trip type: Family New
2
people found this review helpful

Like so many others, the bad reviews almost scared me from changing our 8 day trip from the Swan to a Disney-owned hotel. I am so glad we didn't! We stayed at the Swan from 8/10-8/18, and loved it. We have two boys, 9 and 10, and they couldn't have enjoyed it more. We arrived at 12:30, long before check-in... more

Management response from
SwanDolphin, Manager

Thank you for taking the time to write an extensive review of the Walt Disney World Swan. It is great to read that you had such a nice stay and enjoyed the pools and location so much. I apologize for the issues that you did have and thank you your feedback. We hope that you return again one day soon.

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5 of 5 stars
BettyannShockey   1 contribution
Pittsburgh, Pennsylvania
Aug 26, 2010 | Trip type: Family
1
person found this review helpful

I have stayed at the dolphin many time and every time we stay we always end up staying a few extra days because it so had to leave. We use to stay at disney boardwalk but once we stayed at the dolphin we got hooked! They have the best kids club in Orlando. My son goes every night when we... more

Management response from
SwanDolphin, Manager

Thank you so very much for your review of the Walt Disney World Dolphin. It is great to read that you are a repeat guest and have had so many good experiences with our resort. Thank you for your feedback. We look forward to your return one day soon.

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5 of 5 stars
19Leanne19   7 contributions
Calgary, Canada
Aug 26, 2010 | Trip type: Couples
2
people found this review helpful

My husband and I travelled with my parents to Disneyworld in August 2010. We had previously stayed at the Carribean Beach resort and Port Orleans - French Quarter but chose the Swan hotel for a change of scenery. We were very happy with our selection. We received connecting rooms at no additional charge and my parents received a feather-free room... more

Management response from
SwanDolphin, Manager

Thank you so much for taking the time to write a review about your recent stay. It is great to read that you enjoyed the location as well as the Sunsational package. Thank you for your feedback. We hope that you return again one day soon.

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3 of 5 stars
vacationer2Usa   3 contributions
USA
Aug 26, 2010 | Trip type: Family

Recently returned from a stay at the Orlando Dolphin. Location to Disney parks was excellent. Loved the ferry to Epcot. Stayed on 9th floor. Reported leaky air conditioner upon check-in. AC issue caused wet, smelly carpet. Maintenance never resolved the problem and we had to put up with it our entire stay. I was concerned about germs and mold with... more

Management response from
SwanDolphin, Manager

Thank you for your review of the Walt Disney World Dolphin. It is great to read that you enjoyed the location of our resort and dining options. I apologize that you had issues with Housekeeping and Engineering and will pass on your comments.

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Walt Disney World Swan and Dolphin Also Known As

  • Disney World
  • Walt Disney Orlando
  • Walt Disney World Swan
  • Walt Disney Hotel Orlando
  • Swan Resort Disney
  • Disney World Swan Resort
  • Walt Disney World Swan Resort
Address: 1500 Epcot Resorts Boulevard, Orlando, FL 32830
Orlando Hotels Walt Disney World Swan and Dolphin Walt Disney World Swan and Dolphin
3.5/5.0
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