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All 327 Orlando hotels

Walt Disney World Swan and Dolphin

4.0 of 5 Resort   |   1500 Epcot Resort Boulevard, Orlando, FL 32830 (Walt Disney World Resort)
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Ranked #132 of 327 hotels in Orlando
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5 of 5 stars reviewed today
swimmy4 Southern US
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1,369 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (431)
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Southern US
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed today NEW

I've been to this hotel many, many times, almost always on the Swan side because they have queen beds instead of doubles. I am excited to see that they are renovating the rooms. The old rooms are still great, however. I really appreciate the empty refrigerator, which is a great place to keep drinks. I also like the extra sink... More

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Senior Contributor
23 reviews 23 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed today NEW

The Dolphin is not a Disney hotel it is a SHERATON one. I would have rated terrible or poor this hotel had it not been for the excellent service rendered by the hotel staff at check in. Not only they answered to our needs by changing us of room but they also upgraded our room when they realized nothing else... More

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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed today NEW

I'm a DVC member and have have always stayed on WDW property at official Disney hotels. This year I found myself out of DVC points and not wanting to pay cash for a deluxe resort so decided to stay at the WDW Swan. Given the fact that The Swan is a Westin and on Disney property I was extremely disappointed.... More

Was this review helpful? Yes 1
Garner, North Carolina, United States
1 review
5 of 5 stars Reviewed today NEW

The Swan & Dolphin are Sheraton/Westin hotels at Disney World. The rooms are spacious (We had 4 adults & 1 child in a standard room). Boat or bus transportation is provided to the Disney parks. Even though the Swan & Dolphin are not "officially" Disney Resorts, guests do get to enjoy the "Extra Magic Hours" in the parks. There are... More

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1 review
2 of 5 stars Reviewed yesterday NEW

My family had gone to Orlando for the holiday weekend to spend time with our children and some friends. Everything was fine and as expected until our last day and check out process. I had two young children and my wife with me. We called down to the front desk for help with checkout and waited on hold for fifteen... More

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1 review
5 of 5 stars Reviewed yesterday NEW

Lillian Lipiz was one of the most helpful, professional and kind person I have dealt with at ANY resort! She listened and fix all the concerns I had with a smile on her face . She was a pleasure to work with!! We are at the swan and my daughter is having a birthday and competing in USDC . Lilly... More

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New York, NY
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the Dolphin hotel for 5 nights with our 3 children in one of their standard rooms. Overall, things were average. We had a hard time with the check in because they offered to upgrade our room to a "better view" room. The front desk told us that we would have to wait only an hour but 2... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed at this Hotel since 1996, and each time we go the service is just beyond special. You are staying on the Disney complex but not a Disney Hotel, you can walk to Epcot and also to the Hollywood Studios if you so care to. You also have the Boardwalk which has wonderful restaurants as well as entertainment... More

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Bicester, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

Lovely hotel but nothing is the price it is advertised at, daily service charge & various add-ons put £354 on to our bill when we checked out. The food at the hotel was expensive too, but the whole of Disney is so probably no surprise. Get yourself down to the local Walmart for supplies, drinks, beer, snacks & it saves... More

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Gainesville, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in need of an update. Parking is a nightmare and we had to use the valet service to even find a spot to park at the hotel, but the valet's are quick. The rest of the hotel staff is friendly, and while the hotel is conveniently located on Disney property, you don't receive nor can you use... More

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Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resort Boulevard, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Walt Disney World Resort
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
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Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort

423 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Spa Hotel in Orlando #31 Top resorts Hotel in Orlando #36 Luxury Hotel in Orlando #84 Business Hotel in Orlando #99 Romantic Hotel in Orlando #122 Family Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 
Number of rooms
2267

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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