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Walt Disney World Swan and Dolphin

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1500 Epcot Resort Boulevard, Orlando, FL 32830
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6th Night Free & Credit
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Walt Disney World Swan and Dolphin
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2,820 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Paul helped us get all of our luggage out on arrival. He was very helpful, full of suggestions & we loved that his "passion" was his faith! Great job Paul! Paul also made us feel special by remembering us upon check out & asking us how our stay was. His customer service was impeccable & your smile goes on for... More 

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New Port Richey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked 2 rooms. 1 Epcot view. Other balcony with pool view. They messed up the booking. Epcot room was just fine. Pool view wit balcony was a distaste. Firstly they did not give a pool view. Other Balconies had people smoking in them with a stench of cigarette smoke. Rooms are like a days inn room. My son who is... More 

Was this review helpful? Yes 2
Mexia, Texas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The family have stayed at either the Dolphin or Swan about five times, and it is the best. Location, Location and Location and getting around to the different parks and fun. Family had the best time at the pool and walking on the boardwalk.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

I absolutely LOVED this hotel!!! Beautiful rooms and pools, great location so many attractions! Spoke to a gentleman named Brian at the front desk who was extremely helpful!! I have never had someone treat me so special as a guest in a hotel before! Was very refreshing! I highly recommend these hotels!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful property! Amazing meeting... followed by a fabulous wine tasting class, dinner at Shula's restaurant and viewing the light show from a beautiful boat. My room was perfect in every way... the bed is so comfortable you won't want to wake up! Everything was perfect from the moment I arrived to check out... Friendly staff... great location... wonderful... More 

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London, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Swan at the end of our hols having stayed at the Dolphin before. Rooms ok, standard although they are being updated as we was there. The pools here are great, lovely place to relax out of the parks, more chilled and peaceful by the Swan and lively by the rock pool at the Dolphin. Bit disappointed that... More 

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Treasure Coast, FL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

With people checking in for the 4th of July weekend and family coordinating their kids for a major dance competition which was held at the hotel—I would say that the staff at guess service treated us with warm greeting and was very helpful when we requested a change of room. There are only two things that didn't sit well with... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

Hughens who has a passion for football also has a passion for making everyone feel special and pampered while visiting the WDW Dolphin resort. He really made my son's evening when I told him we were in search of any place that was selling ice cream at 10 pm at night and surprised us by offering a complimentary ice cream... More 

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Dallas, Texas
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was my first trip to Florida. Unfortunately, I was on business. I stayed in the Dolphin. Upon check-in, the front desk agent was very thorough and extremely helpful with answering ALL of my questions regarding my meeting taking place on site. My room was in the East tower I believe with a direct view of the Swan. I heard... More 

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Seattle, Washington
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I had to stay here for a work event and was extremely disappointed from start to finish. When I checked in and got to my room it was late and I wanted room service. There was no menu in the room service folder (really?) so I tried to call for one but the phone in my room didn't work. I... More 

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