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All 328 Orlando hotels

Embassy Suites Orlando/Lake Buena Vista Resort

3.5 of 5 Resort   |   8100 Lake Avenue, Orlando, FL 32836 (Lake Buena Vista)
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70%
Ranked #171 of 328 hotels in Orlando
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 weeks ago
KayGeeTam St. Petersburg, Florida
  • Reviews (1,046)
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  • Room tips (191)
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1,046 people have reviewed this hotel

Traveler rating
    384
    336
    176
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594
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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There are newer reviews for Embassy Suites Orlando/Lake Buena Vista Resort
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This hotel is under construction and it is noisy, messy and just plain awful. The room that they put us in was way under par for an Embassy Hotel. The staff was rude and unhelpful. We asked for a wake up which we never received and when we talked to the staff about it they were very rude and unresponsive.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
St. Petersburg, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a wonderful experience! There is so much to do in Orlando, as well as so many places to stay. This Embassy Suites was perfect in every way! We loved the made to order omlets in the free breakfast! The staff was wonderfully accommodating!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Chris B, Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Good Evening KayGeeTam, Thank you for your positive comments about our facility and staff. There are definitely tons of options when selecting hotels in the area. Thank you for choosing ours as your home away from home this trip. We hope you will return in the future. More

Venice, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This property seemed a little run down this year. I've stayed at this hotel many times and its always been a beautiful property. Centrally located to many places. Staff is very nice and accommodating. Good breakfast choices and nice Manager's reception in evening.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Hector R, Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Dear Robin149, Thank you for your great comments on our hotel. We are always glad to hear great comments such as this. We are currently in the process of renovation and reinventing our hotel and making it a wonderful experience for all. We hope you come back after we've completed our renovations and see our brand new resort. Best Regards, More

New York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Embassy Suites. Most of the chairs by the pool were broken--expected more from an Embassy Suite Hotel. The breakfast was good but not up to the usual standards of this hotel. Parking fees were way too high.

Was this review helpful? Yes 1
Hector R, Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Dear neineiNewYork, Thank you for taking the time for writing a review of our property. I would like to assure you that your concerns are being adressed. We currently are in the process of renovating our entire property to emerge in the late fall as a full resort. We will have many new amenities and actiivities for our guests to... More

Jacksonville NC
Top Contributor
54 reviews 54 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here three nights in the first week of May 2014. We wanted to stay here because it was a Embassy Suite but it is very old and dated. They do have an in-door out door pool. A sundry store inside. They did have a movie at the pool so you could have your kids swim and watch a... More

Was this review helpful? Yes 1
Hector R, Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Dear TexanXXL, Thank you for writing a review of your recent stay with us. We are glad that besides the cosmetic part, you did enjoy your stay. I would like to assure you that we are addressing the concerns of our property and renovating the entire hotel and converting it into a full resort property with many new features, amenities... More

Bideford, England, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in May for two weeks while visiting the disney world parks, it was only about 10 mins drive to get there so it was very handy.the staff were friendly and helpful. It was not too busy for the first week but the second week it got busy ( as it was half term for the schools) so... More

Was this review helpful? Yes
Chris B, Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Good Evening NormaHolmes, Thank you for taking the time to submit a review of our hotel. We are happy to hear that you enjoyed your 2 week stay with us, and that our ongoing rennovation did not hinder your stay in any way. I know during peak times it can be busy during breakfast, but we are looking into what... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This is clearly not your top of the line Embassy Suites. Room is dingy and doesn't appear to be well kept. Lobby, bar, dining area appears old. Room furniture is poor. On a 1-5 scale, I'd give this a 2.5 at best. Very disappointed. Expected more from this brand.

Was this review helpful? Yes 2
Hector R, Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Dear Mike S, Thank you for taking the time for wrtiing a review about our hotel. In hearing from our guests individual experiences is how we learn on what we need to improve. Besides our shortcomings in appearance, we hope that at least the level of service you experienced was great. But to adress your concerns on the property, we... More

Akron, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

They serve free fresh-cooked omelets and full breakfast, cocktails, and snacks including pita chips and hummus, popcorn, and tortilla chips and salsa. This hotel also has free shuttles to DisneyWorld and Universal Studios Orlando!

Was this review helpful? Yes
Soneya S, Front Office Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Good evening Rebecca P, Thank you for your positive feedback. We are so happy that you enjoyed our facilities and amenities. We hope to see you again. More

Orlando, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Booked thru Hotels.com......... and just went back and reread the promotional material. Not one mention of extra charge of $12 per day per car!! Told this was a recent change......... that is like coming there and being told that we need to pay a "resort" fee--- that was NOT disclosed prior to making the reservation. One of our 3 cars... More

Was this review helpful? Yes 3
Bangalore, India
2 reviews
5 of 5 stars Reviewed June 6, 2014

Was in the hotel for one night for Business. I was amazed that it had a Great Pool, Great Location, Great Breakfast and Comfortable and Large rooms. The staff is very helpful. The rooms are spacious and has a nice work table.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Soneya S, Front Office Manager at Embassy Suites Orlando/Lake Buena Vista Resort, responded to this review

Good evening Shiva S, Thank you for your positive feedback for our property. We are glad to hear that you enjoyed our property during your business trip. We greatly appreciate your business and we look forward to your next stay. More

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Hotel Summarization (Beta)

What travelers say

  • Free breakfast(15)
  • Pool area(15)
  • Happy Hour(11)
  • Very good(10)
  • Disney world(7)
  • Room service(7)
  • Main building(4)

Additional Information about Embassy Suites Orlando/Lake Buena Vista Resort

Address: 8100 Lake Avenue, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista , Walt Disney World Resort
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Orlando/Lake Buena Vista Resort 3.5*
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Also Known As:
Embassy Suites Orlando/Lake Buena Vista Hotel Orlando
Orlando Embassy Suites

204 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Green Hotel in Orlando #42 Top resorts Hotel in Orlando #152 Family Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Our all-suite hotel is on the doorstep to the Walt Disney World® Resort. We offer a complimentary, scheduled shuttle to and from the Walt Disney World® Resort theme parks. With our complimentary cooked-to-order breakfast each morning, tennis courts, fitness center, and multiple on-site restaurants, we are a perfect location for your next Orlando, FL family vacation. ... more   less 
Number of rooms
334

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