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Embassy Suites by Hilton Orlando/Lake Buena Vista Resort

#90 of 335 Hotels in Orlando
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8100 Lake Avenue, Orlando, FL 32836
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Near Orlando Theme Parks
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Embassy Suites by Hilton Orlando\/Lake Buena Vista Resort
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499 Reviews from our TripAdvisor Community

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I did a lot of research before choosing this hotel for vacation for my family, and it has exceeded my expectations on all fronts. The service has been outstanding. I was at the outside bar the first night and was chilly. The bartender, Zizo, saw that i was cold and offered to pour on the outdoor heater. When the heater... More 

Helpful?
Thank Gumby70
Sioux Falls, South Dakota
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wow! Zizo defined customer service. So nice to see someone enjoy their work and having fun. The hotel is great and close to Disney, but the overall service made it even better. I would definitely recommend this hotel. The pools and games made it fun for everyone.

Helpful?
Thank kevins57022
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your review! Zizo and the rest of our team are the best team members in the area. Each and every one of them truly care about servicing our guests. Our staff is the sole reason why we are the best Hotel in the Disney area. Thank you so much and we can't wait to... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Sitting by the fire and propane ran out, Zizo came and ran and got us a new fresh bottle and made it warm again in an instant! Hotel is fantastic 5 stars!! Went to the bar afterwords and had a delicious craft beer served by Zizo again. Great bartender and person

Helpful?
Thank Peter B
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your amazing review! I am very happy to hear that Zizo took such great care of you. He is a true asset to our hotel. I am happy you enjoyed the Resort and we hope to see you back very soon. Sincerely, Anthony White General Manager More 

kitchener, Canada
5 of 5 stars Reviewed 2 days ago NEW

The suites are clean and spacious. Close to Disney. Staff are GREAT and helpful. Breakfast are amazing. Great kid friendly entertainment for kids and just overall a great hotel. Embassy Suites is the way to stay, ALWAYS!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Frank K
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your wonderful review! I am very happy to hear you enjoyed our amazing Resort. Just like you said, we pride ourselves on having the best hotel with the best staff in the Lake Buena Vista area. We hope to welcome you back to the hotel very soon. Thanks again! Sincerely, Anthony White General Manager More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Best bartenders ever!!! At the poolside bar!! Always on top of my needs and the needs of others. Great gentlemen. Irreplaceable !!! A great place to stay for business and leisure. Is very family oriented and I will be bringing my family here in a couple of weeks. Love the new look.

Helpful?
Thank Brandon R
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your amazing review! I am very happy to hear that Zizo and Diego took such great care of you throughout your stay. They are great team members and a huge asset to the Food & Beverage team. Thanks again and we hope to welcome you back very soon. Sincerely, Anthony White General Manager More 

Taylor, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great all around hotel and staff, everyone from the housekeepers to the managers & the guys cooking the omlettes. Made us feel at home including getting us a better selection of pillows. The hotel has everything you need for kids & adults. Kids can play in the special splash park while adults can enjoy relaxing by the pool or in... More 

Helpful?
Thank Troy D
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your wonderful review! Our staff is truly our greatest asset and we greatly appreciate everything they do for our guests. We work incredibly hard to make our Resort your home away from home and I am glad that we were successful. We hope to see you back very soon. Thanks again! Sincerely, Anthony White... More 

Not applicable
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location - excellent for walking if needed to eating areas and over the road from Orlando Premium Outlets Vineland. Note there is a daily parking fee. Shuttles are provided to the parks but we did not use them. There is also a Publix within 5 mins driving time to pick up snacks and drinks. We ate at Orlando Ale House... More 

Helpful?
Thank Mummyoftwo2
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your review! Our Resort has many great amenities at an incredible value, especially when compared to near by hotels. Not too mention the location is really the best, so close to lots of entertainment. I am very happy you enjoyed yourself and we hope to welcome you back very soon. Sincerely, Anthony White General... More 

Severna Park, Maryland
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was a great experience for our family. The hotel was located near many restaurants and was convenient to both Disney and Universal. The only small issue we encountered was the limited number of shuttles to Disney - only one at 8:30 and then not until after 10. They really need more shuttles back to back in the morning so... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carey S
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your wonderful review! We are a great Resort and located in the best area outside of Disney property. I will certainly look into enhancing out complimentary shuttle schedule to try and accommodate more guests. Thanks again and we hope to welcome you back to the hotel soon. Sincerely, Anthony White General Manager More 

Alexandria, Egypt
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It was a great trip to Florida and the stay in this hotel was nice and suitable for this kind of trips as it was bed and breakfast , you need to wake up early get your breakfast and go to the attractions and return by the end of the day to sleep so all what you need is a... More 

Helpful?
Thank Ashy51
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your review! I appreciate the kind words about our resort and I am very happy to hear you enjoyed yourself. We look forward to welcoming you back very soon. Sincerely, Anthony White General Manager More 

Castle Rock, Colorado
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Family of five so I love Embassy Suites. Enough beds for everyone, breakfast buffet, always clean, atrium is beautiful, free drinks, excellent service...love it. This one has a great pool, very close to Downtown Disney and Disney shuttle. Problem with the shuttle is it only goes every 2 hours to different parks and if you plan on staying all day,... More 

Helpful?
1 Thank Greg T
Anthony W, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Hello, Thank you very much for your review! I am very happy to hear you enjoyed our Resort. Thank you for your feedback in regards to our complimentary shuttle. I will review your concerns with our 3rd party transportation company and I hope to resolve these issues soon. I hope you chose us again in the future. Thanks again! Sincerely,... More 

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