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Embassy Suites by Hilton Orlando/Lake Buena Vista Resort

#120 of 329 Hotels in Orlando
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8100 Lake Avenue, Orlando, FL 32836
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Embassy Suites by Hilton Orlando/Lake Buena Vista Resort
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250 Reviews from our TripAdvisor Community

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Traveler rating
    133
    62
    27
    19
    9
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148
25
Solo
0
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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New York City, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the embassy suite in buena vista for about half of our family disney vacation. We were so impressed by the staff! The valet/bell boys were super nice and very quick-they would literally run to our car even though it was just a few yards away. always asked if we need help with our staff (we packed a... More 

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Palm Bay, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I took my grand kids to visit theme parks in Orlando. We stayed at this Embassy Suites, the kids were in paradise and I was too. This place was excellent all around. The food was great, and all the services were the best.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyResort, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Sandra B, Thank you so much for your amazing 5-Star review! We hope we have won over a lifelong Embassy fan! Anthony White General Manager More 

Miami, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

I love Embassy suites the Free Breakfast and Free Transportation is awesome! And I can't wait to stay again for Christmas 2015! The Rooms are amazing This awesome hotel is awesome and amazing resort! Amazing

Was this review helpful? Yes
EmbassyResort, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

JEANYLASER, Thank you so much for your 5-Star review of our hotel. Our staff works very hard to ensure our guests have an AMAZING experience and I am excited to hear that we accomplished that with you. We look forward to your stay in December! Anthony White General Manager More 

Somewhere, NJ
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This time last year I was staying at this hotel and had a extremely bad experience. After talks with the General Manager he assured me things would be different if I chose to stay at the hotel again... From the first experience I probably shouldn't have taken his word and rebook for my family vacation this year... but with much... More 

Was this review helpful? Yes 1
Jacksonville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was amazing. The pool area, the breakfast,the bar and service staff were fantastic. The fun squad out by the pool and the bartender went above and beyond to make everyone happy. My boy had so much fun, he didn't want to leave the hotel the second day. Great experience.

Review collected in partnership with Embassy Suites Hotels

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EmbassyResort, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

JAY G, I am glad that our FUN SQUAD made a massive impact on your stay. Our activities team is here to ensure you and your family are well situated in our resort area during those days that you want to stay in and skip the theme parks, etc. We hope you will continue to come back and see us.... More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Worst hotel experience ever deserving a score of zero. My new phone was stolen by a hotel staff and I was subjected to the most horrible treatment after that. The managers and receptionists were rude and unconcerned by this incident. There was no follow up from their side and I had to write off the loss since then. Have stayed... More 

Was this review helpful? Yes 1
United States
1 review
5 of 5 stars Reviewed 1 week ago

I was here for a business meeting. The rooms are nice and the meeting room was well equipped. I did not take advantage of the breakfast, but my coworkers did and they all enjoyed it. There are a lot of restaurants nearby and the location is easy on / off of I-4. There were a lot of kids and groups... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyResort, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Adrienne A, Thank you so much for your amazing review of our hotel. It is great to hear from our meeting guests through Tripadvisor. We hope you continue to have your meeting with us for many years to come! Anthony White General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

For a hotel in this area on the higher end of the price scale, I guess I expected more. The hotel has been recently renovated and it looks brand new. However, we had a problem with one of the sinks in room smelling like open sewage. They were full so we could not change rooms until the next day. Additionally,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyResort, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

102charlesw, Thank you so much for you review of our hotel. It was a pleasure speaking to you and your family during your stay with us. I apologize about the sink smell, as we do not have any issues with sewage scents in the area. Anthony White General Manager More 

Copenhagen, Denmark
Level Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husbond and I, stayed here for a week. The rooms is Nice and Big. The breakfast is good... Love the omelet guy. The pool area is Nice. And NOT fare from all the parks. But, the cleaning Off the room, is NOT good. We have been to many hotels, round the World. And we Are normaly NOT the one... More 

Was this review helpful? Yes 1
EmbassyResort, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

Tina J, I apologize that we were not able to meet your cleaning needs during your stay. I will use your feedback as a learning opportunity for the team. We are constantly looking to improve our service levels and we will continue to strive for perfection. Anthony White General Manager More 

Royal Oak, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First, I will say this place is very very well priced for what you get. The rooms are quiet spacious, the pool area is very nice, the free breakfast, snacks, and drinks are a huge bonus! However be advised of a few things - and they may or may not determine if you would like to stay here. 1) The... More 

Was this review helpful? Yes 2
EmbassyResort, General Manager at Embassy Suites by Hilton Orlando/Lake Buena Vista Resort, responded to this review

James H, Thank you for your recent feedback. It is disappointing that we were made aware of this issue through Tripadvisor instead of during your on-property interactions with our staff. We always appreciate the opportunity to recover from deficiencies with a guest during their time on property. I hope that you give us another opportunity to serve your hotel needs... More 

Hotel Review Summarization

What travelers say

  • Free breakfast(9)
  • Pool area(7)
  • Happy Hour(4)
  • Very good(3)
  • Room service(3)
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429 photos of this hotel

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Room/suite (25)
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Dining (10)
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Pool/beach area (8)
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Hotel & grounds (5)
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Amenities (73)
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Double Queen Suite (48)
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Indoor Pool (7)
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King Suite (43)
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Pool (23)
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Restaurants and Bars (27)
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The Hotel (76)

Management photos: Courtesy of the property manager

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Hotel & grounds (17)
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Dining (11)
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Pool/beach area (11)
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Room/suite (12)
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Bathroom (2)
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Other (10)
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Prices are for 1 room, 2 adults
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