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Westin Orlando Universal Boulevard

4.0 of 5 9501 Universal Blvd, Orlando, FL 32819 (Formerly Westin Imagine Orlando)
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Westin Orlando Universal Boulevard
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Westin Orlando Universal Boulevard
Westin Orlando Universal Boulevard
Westin Orlando Universal Boulevard
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866 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sanibel Island
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Got a great priceline deal and was able to upgrade to a 2 br suite which was awesome. Everything was very clean and hotel was beautiful. Same comments as nearly every hotel in the area about resort fees, wifi fees, parking fees, etc. Would certainly stay again at the right price

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York, PA
Top Contributor
146 reviews 146 reviews
25 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I flew to Florida to visit his family around Christmas, and decided to spend a night in Orlando and visit some of the parks. I booked this hotel through Priceline - one of their express deals, so I didn't know what hotel it was 'til after we were booked. We were were not disappointed. We arrived early... More 

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 days ago NEW

We got to the hotel and the first thing we loved about it was the location. It is close to everything you will probably go as a tourist (Parks, outlets, international drive, etc). Rooms are nice and spacious Very clean Friendly staff The only reason why I gave this hotel a 4 star rating is because: 1. They charge a... More 

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Florida
Top Contributor
105 reviews 105 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to I-Drive in Orlando this Westin feels like an oasis of sorts. It is set back enough from the bustle of I-Drive and its frenzy. Backed by marsh land that may never be developed the hotel and its pool are a cozy spot nestled in a busy area. Drives measured in minutes to the Convention Center and I-Drive attractions.... More 

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WestinUniversalBlvd, General Manager at Westin Orlando Universal Boulevard, responded to this review

Close to the action but away from the activity of the surrounding areas! We are so glad you found The Westin Orlando Universal Boulevard to be an oasis for your visit to the city. The Orange County Convention Center is directly across the street and all of the International Drive attractions, as you mentioned, are just a short distance away.... More 

Halifax
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for one night. Would defiantly stay again and recommend to others. The staff was amazing - service was of excellent quality (knowledgeable, helpful, friendly). The rooms were clean and the property was very well maintained. Location was close to seaworld/universal area of town.

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WestinUniversalBlvd, General Manager at Westin Orlando Universal Boulevard, responded to this review

What better way to make the most of one night in Orlando than with a stay at The Westin Orlando Universal Boulevard? We are thrilled that you enjoyed your recent visit, thank you for your feedback. From smartly appointed accommodations to our excellent service, it seems you were able to take advantage of much of what we have to offer.... More 

Florida
Top Contributor
54 reviews 54 reviews
37 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was twice this year to Westin Orlando. The hotel is very much OK; I like the smaller size in comparison with other hotels in the area. Nicely located, too, in respect to the Convention Center. It would perhaps be worth the 4-star label it carries on Tripadvisor, were it not for servicing the rooms: On the first visit in... More 

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WestinUniversalBlvd, General Manager at Westin Orlando Universal Boulevard, responded to this review

Thank you for your review. We appreciate your feedback and are glad that you found both the intimacy of our property as well as our location to be pleasing. We apologize if you encountered any delay in housekeeping service, however. Many of our guests participate in our Green Choice program which helps conserve natural resources through reduced housekeeping services during... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed here November 2014. The only good thing I can say nice about this place is that it was convenient to International Blvd and the room was nice. Another plus was that the staff was pleasant. My biggest complaints are: 1. We were charged for 4 days of valet parking when we used the service only during check in.... More 

Was this review helpful? Yes 1
WestinUniversalBlvd, General Manager at Westin Orlando Universal Boulevard, responded to this review

Thank you for taking the time to reach out to us. We regret any inconvenience you may have experienced and would like to clarify that we are required to secure authorization to ensure any charges made during your stay are covered. This is not a charge or fee, but a hold that is released upon checkout when the final bill... More 

Colorado Springs, Colorado
Top Contributor
117 reviews 117 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient if your business is at the Orange County Convention Center but you'll need a cab or be an avid walker to get to the restaurants on the main drag. Very nice hotel with nice rooms and awesome bed. Better sleep than at home. No room upgrade offered or mentioned even though I am a Starwood vacation owner. Nice... More 

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WestinUniversalBlvd, General Manager at Westin Orlando Universal Boulevard, responded to this review

Our location across from the Orange County Convention Center is quite an appeal for many of our guests. We are so happy to have welcomed you for your recent visit to our property. It is our pleasure to read that you found our Heavenly accommodations to be so comfortable and that you were able to take advantage of our on-site... More 

Orlando, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here during the Thanksgiving holiday. The hotel did not meet my expectations completely. There are a few things that I liked as: Location, breakfast buffet, the view and the service. Cons: The room was nice an spacious, but for a Westin didn't look that great, the room was dusty and I found hairs in the tub and the room... More 

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WestinUniversalBlvd, General Manager at Westin Orlando Universal Boulevard, responded to this review

We are glad to know you enjoyed the spaciousness of your guest room accommodations ad well as our location and views. Although it is disappointing to learn of the rest of your experience as you have described. The opinion of all of our guests is truly important. The housekeeping issues you have described will most certainly be addressed by our... More 

Illinois
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night, with family pros = comfortable bed...updated decor...clean...friendly staff... spacious...good location...only a 15 minute drive from airport...25 minutes to downtown Disney...10 minutes to Universal cons = for an Orlando pool, we expected something more exciting...a nice pool and hot tub, but nothing special,plus, the pool hut was closed and pool water was cold...toilet in our room leaked... More 

Was this review helpful? Yes 1
WestinUniversalBlvd, General Manager at Westin Orlando Universal Boulevard, responded to this review

Thank you for sharing your experience. We are glad to know you enjoyed the comforts you found in your smartly-appointed guest room as well as the service of our associates. Our location makes it easy to get to all of the local attractions but is outside the hustle and bustle to ensure a relaxing overnight visit. With that being said,... More 

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Additional Information about Westin Orlando Universal Boulevard

Address: 9501 Universal Blvd, Orlando, FL 32819 (Formerly Westin Imagine Orlando)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Orlando Universal Boulevard 4*
Number of rooms: 315
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Also Known As:
Westin Imagine Orlando Hotel Orlando
Orlando Westin
Westin Orlando
Hotel Style:
#28 Luxury Hotel in Orlando
#37 Business Hotel in Orlando
#64 Romantic Hotel in Orlando
#88 Family Hotel in Orlando

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