Was a little weary at first but after arriving at 10 pm at night the entire staff throughout our stay were helpful and polite. Halls did smell like smoke but you can't control stupid guests, the rooms were very clean and all bedding was new and clean. Breakfast was free but we didn't care for it. McDonalds is right across... more

Nice breakfast, rooms clean and within walking distance to Univerasal. Would stay here again. more

This is a great hotel located in the International Drive Area. Very close to the Universal Orlando. Hotel offered free shuttle every morning to Universal Orlando or Wet'n Wild, you can sign up to leave at 8am or 10am and returns at 6pm or 8 pm. Very good variety of breakfast selection includes egg, sausages, muffins, bagels, cranberry juice, orange... more

I stayed at this hotel since I was going to Universal and the shuttle service was convenient and great. However, the hotel was bleh. The hallways smelled like smelled like smoke and the rooms where very dark. I must admit that the free breakfast was nice since it included frozen donuts and eggs/waffles. Service was also decent. But the appearance... more

The room was clean, the staff was friendly and the location is excellent! I can't really add more than that... I picked this hotel because it is close to Universal Studios. It was around $5.00 by taxi to get to the parks or back to the hotel in the evenings. The hotel will call a car for you if you... more

The staff there was pretty rude, unprofessional & poor attitude. If you are looking for a good service, this is not a good place to be in. The room & hallway smell like cigarette. Find a better hotel with much better customer service, it will be worth it. Never ever stay at this place anymore. Don't recommend it at all. more

After checking numerous hotels and websites and ratings, I finally chose Best Western. I was checking out a college for my daughter in Downtown Orlando with a stop at Epcot, so I chose a hotel midway between both destinations. Check in and out where no problem. We ate at the continental breakfast every morning. The only down side was the... more

Overall this hotel was pretty good, the stay was decent and the room was really nice (new and clean). The beds were comfortable, and the bathroom was nice and big (we stayed in a Family Suite). The only drawback was that it was in the back of a strip mall parking lot (Walgreens and some restaurants) but I guess that's... more

We just stayed three nights at this hotel. I was a little worried after reading some reviews but was happy that we decided to stay here. At check in, Karina was very friendly and helpful. We had booked the family room which is an oversized room. It has a microwave and mini refrigerator. There are two queen sized beds with... more