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All 327 Orlando hotels

BEST WESTERN PLUS Universal Inn

2.5 of 5 Resort   |   5618 Vineland Road, Orlando, FL 32819 (Florida Center)
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79%
Ranked #109 of 327 hotels in Orlando
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
cindys641
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  • Reviews (479)
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479 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
1 review
5 of 5 stars Reviewed 6 days ago NEW

I felt this hotel was very clean, staff friendly and breakfast very good. Only thing is outside lighting around pool could be better and need more parking. I would stay here again to explore more of Orlando region and recommend this hotel to others

Review collected in partnership with Best Western

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Perrysburg, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

We checked in late, after midnite. I requested a room away from the elevators and at the end of the hall, both requests were metWe were all hungry and Burger King is in the same parking lot, there are several eating options within walking distance.We stayed 2 nights. The room was very clean (I am picky). The beds were very... More

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1 review
3 of 5 stars Reviewed 1 week ago

Location is great for Universal Studios. Free shuttle was convenient, but pick up was before parks closed. Bed was comfortable, room was clean, staff were friendly. Pool was small and dirty and littered with dirty wet towels. Breakfast offered was hot food which included pancakes or biscuits and sausage and eggs, with make your own waffles and the usual fresh... More

Review collected in partnership with Best Western

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Miami, Florida, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service! She is and was very willing to go the extra mile for her customers! She made sure the room was satisfactory. Please give recognition to Tanya. It was a long trip from homestead florida and she really created the welcoming feeling. Excellent service!

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Grafton, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

no ealry addmission too park. as was told by both universal and BW Hotel Employee, breakfast was typical continental..I was not impressed as all. Yogurt in a pump, all sugary cereals, stall danishes. oh yeah and dont forget the powedered eggs.

Review collected in partnership with Best Western

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Singapore
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is really just outside Universal gates… but don’t expect to walk there. You have to essentially drive. We stayed in this hotel as a stopover between Disney and Orlando hotels and it was perfect for that. This hotel was lovely as a base to get around Orlando. Lovely helpful staff – they rightfully suggested we scrap the i-trolley... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently booked this resort online after visiting a deserted resort in kissimee which was pretty much a dump...best western gave me and my boyfriend a better rate the room was very clean and the staff was great very customer friendly the breakfast buffet was fresh and tasty the cook was very nice he even brought my omelet to my... More

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Stuart, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at this hotel. Very clean. Staff was very helpful. The full breakfast bar was great every morning before going to Universal. Housekeeping did a fabulous job. it was very close to the parks and had many restaurants in walking distance.

Review collected in partnership with Best Western

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Parrish, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Most people write to complain, but I am writing to say I had a great experience at your hotel. I want to especially bring to your attention Anpavia, the desk clerk that took care of me while at my stay there. she is a valued employee and she was absoutley prefessional, and courtiest, and knows her job. You are lucky... More

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Palm Beach, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here over the weekend during our visit to Universal. I got the room at a great rate and was curious to see what it was like. Very helpful staff got us checked in quickly and got to the room and was very happy with it. Clean and nicely decorated, great bathrooms and beds. Very quiet at night as well... More

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Additional Information about BEST WESTERN PLUS Universal Inn

Address: 5618 Vineland Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Universal Inn 2.5*
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Also Known As:
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Orlando
Orlando Best Western

38 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#26 Best Value Hotel in Orlando #70 Romantic Hotel in Orlando #95 Business Hotel in Orlando #109 Top resorts Hotel in Orlando #116 Family Hotel in Orlando
Hotel Class
Number of rooms
70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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