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BEST WESTERN PLUS Universal Inn

#106 of 327 Hotels in Orlando
Certificate of Excellence
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5618 Vineland Road, Orlando, FL 32819
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BEST WESTERN PLUS Universal Inn
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BEST WESTERN PLUS Universal Inn
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648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barueri, SP
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Clean, quiet, cozy. The best breakfast at a hotel I ever had. Big two queen beds, a little fridge and a microwave make possible to prepare quick meals. The bathroom has a good tub and shower, clean and plenty of towels. I haven't gone to swimming pool but I could see other guests and small children there. If I come... More 

Was this review helpful? Yes
Tampa, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our family stayed here 2 nights and were quite pleased. The customer service was wonderful and Nopalera was very helpful. She remembered our name, greeted us with a HUGE smile and helped with our late check out request. it was only 10 per hour, totally worth it for parking because we went to the waterpark. Roll Cribs and Roll Away... More 

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London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We staid here for 2 nights during our visit to the parks and unfortunately we didn't love the hotel. Location is good, breakfast is just ok, but the hotel looks quite old and its not as clean as we expected...

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Chichester, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is completely adequate and for a trip to Universal Studios the location is perfect, about 15 mins easy walk! Room: big, clean, quiet, cable TV, fridge, microwave. Check in: quick but lacked personality, not the usual Florida cheerful unfortunately. Not at all rude or unhelpful though. Breakfast: average complimentary breakfast in a clean environment. Overall: a great base... More 

Was this review helpful? Yes 2
Huntington Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel had nice rooms, a decent pool, excellent breakfasts, and great location. It is the best Best Western/Best Western Plus hotel we have stayed at. I would highly recommend this hotel to singles or to families.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Pinellas Park, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Booked with best western for another of there properties the Orlando West location. Turns out that location was not represented accurately in the description. There were some very unsavory elements at that location. After a long drawn out and unpleasant poor customer service. We were able to change our location to the Best Western Plus. Without the Plus at the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this location before and after a ball tournament in St. Petersburg. Both times, staff, room, breakfast and shuttle to Universal Studios was EXCEPTIONAL. The entire staff at this BW+, are all very helpful, pleasant and always smiling. We used the shuttle to go over to Universal and ended up taking a taxi back to the hotel - which... More 

Was this review helpful? Yes 2
Ocean Springs, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Customer service was excellent, rooms were very clean, breakfast was great, amenities in the room of good quality. My stay was just an overnight stay but very pleased with the staff and service. Located near all attractions, Disney attraction, Universal Studios and all theme parks in thee Orlando area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Queensbury, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Close to all the attractions, great for the price! The breakfast was nothing spectacular but the kids loved it and there were enough choices for everyone to find something all 7 days we were there. We could see universals fireworks from the window every night @ 9pm. Had a good time

Was this review helpful? Yes 3
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

With less than a mile walk it it faster to walk then wait in line to park you car. Rooms are clean and quiet, breakfast is ok and gets you on your way.. and in the lobby there is someone to help you with ideas passes and coupons

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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