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Coco Key Hotel and Water Park Resort

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7400 International Drive, Orlando, FL 32819
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Coco Key Hotel and Water Park Resort
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Coco Key Hotel and Water Park Resort
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1,374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brampton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My 8 year old son and I took advantage of a last minute 3 night stay in Orlando. The room was very clean, located across from the pool. The room had a mini fridge and a coffee maker which I used to make tea. The hotel staff were very polite, pleasant and accommodating. Stellar Service! Location! Location! Location! Close to... More 

Was this review helpful? Yes 1
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear June G, Thank you for your wonderful review. I am delighted that you and your family had a wonderful time at the resort. We thank you for recommending us to all your family and friends. We look forward to welcoming you back to resort soon! Thank you Mary Cook Guest Services Manager More 

Beaverton, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We were switched to this "hotel" by our vacation package because our original hotel had a fire. The check in was fine, except the surprise additional "resort fees." We got to our room, we had 1 king bed and a hidabed. There were 2 adults, 2 14yr olds, 1 of which is 6'3. We requested a room with 2 beds... More 

Was this review helpful? Yes 3
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear Malisa H, We apologize that your recent visit was not up to your expectations and any inconveniences with housekeeping services. It is always our goal to ensure that our guests are fully satisfied and leave happy after their visit. In the interest of striving to do better and trying to address your dissatisfaction I would appreciate the opportunity to... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

not the most modern hotel, but for the price, you do get clean ( a little outdated ) rooms, waterpark acces and shuttle to disney. hte water park kept the kids happy. across the street you can walk for a long time with many cheap boutiques selling cheap disney souvenirs , way better priced than inside the Disney complex where... More 

Was this review helpful? Yes
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear Damielle K, Thank you for taking the time to review your recent stay at CoCo Key Resort. I am delighted to know that you and your family had a wonderful time. We are here to "make kids happy!" With many attractions, shops and restaurants within walking distance we are centrally located for everyone in the family to have a... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Looking for somewhere that your kids would enjoy ? I would diffently recommend coco Key resort located on International drive Orlando ! My visit was beyond what i expected. The kids enjoyed all the different water slides so much they didnt want to leave !!! The staff was also very Friendly and helpful .

Was this review helpful? Yes
Montreal, Canada
Top Contributor
74 reviews 74 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were given very conflicting information while booking and staying at Coco Key regarding resort fees and water park fees. I'm afraid we never got a straight answer and was disappointed that the prices were not what we had been told on the phone or seen online. We were 4 families and none of us were able to understand what... More 

Was this review helpful? Yes 1
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear ditchchamp, Thank you for taking the time to review your recent stay with us. Our resort fees offers many amenities that include: 4 water park passes, hotel pool and hot tub, WI-FI, complimentary scheduled shuttle buses to Universal and Sea World theme parks, fitness center and business center usage. We are a family friendly resort located in the heart... More 

Kingston, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We are from Nova Scotia Canada and spent a week enjoying all Florida has to offer. We planned for two nights at CoCo Key, but one night was plenty. One night includes two full day use of the watermark, which was great for our children aged 8 and 10. They did not want to leave. We stayed a Sunday night... More 

Was this review helpful? Yes 3
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear seven7seas, I am delighted to know that you and your family had a wonderful time while at the resort and thoroughly enjoyed the water park. All of ours rooms are thoroughly inspected for any issues and rest assured you have nothing to worry about. As we are a young property and are always taking into consideration all of our... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I checked in at 12am on March 15, 2015 thru march 19, 2015 and I made reservations weeks ago for a tower room with kingsize bed and a crib for my baby. When I was given the room here there wasn't no crib and waited a while and was given a play pen with a bed sheet from a security... More 

Was this review helpful? Yes 5
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear krotwen21, We apologize that your recent visit was not up to your expectations. It is always our goal to ensure that our guests are fully satisfied and leave happy after their visit. We do thank you for the kind words regarding the professional service encountered by Kayla. She is always there to help our guests with their needs or... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Not as what I expected based on Trip Advisor reviews. Staffs are great, Service is excellent but accommodation is poor (hotel is very dated). There are better hotels in the area that is priced same or lower than Coco Key.

Was this review helpful? Yes
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear RealtorChua, We apologize that your recent visit was not up to your expectations. It is always our goal to ensure that our guests are fully satisfied and leave happy after their visit. In the interest of striving to do better and trying to address your dissatisfaction I would appreciate the opportunity to speak to you directly about what you... More 

Oviedo, Florida
1 review
5 of 5 stars Reviewed 1 week ago

This smaller resort style hotel has been one of my favorites for years. I live in Orlando so I have numerous choices. But my kids choose Coco Key almost every time. It isn't as pricey as most of the water parks, but it has so many slides and children's activities. The staff is always courteous, professional and consistently helpful. The... More 

Was this review helpful? Yes
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear Abbie K, Thank you for your wonderful review at CoCo Key Resort. We appreciate all of the locals that choose to stay with us and have a great time! We are here to "make kids happy!" We look forward to welcoming you and your family back again soon! Thank you Mary Cook Guest Services Manager More 

Casselberry, Florida
1 review
4 of 5 stars Reviewed 1 week ago

My kids are 6 and 10 and they both had a blast! Water park is perfect size for kid fun while parents relax. Staff is great! A gentleman by the name of Andy went out of his way and was very helpful! I did not give this hotel a perfect score because of some of the guests at the hotel.... More 

Was this review helpful? Yes
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear M W, Thank you for taking the time to review your recent stay with us at CoCo Key Resort. I am delighted to know that the service you received from our Front Office Manager Andy was exceptional. We look forward to welcoming you and your family back again soon. Thank you Mary Cook Guest Services Manager More 

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