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All 327 Orlando hotels

Coco Key Hotel and Water Park Resort

3.0 of 5 Hotel   |   7400 International Drive, Orlando, FL 32819
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Coco Key Hotel and Water Park Resort
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Ranked #148 of 327 Hotels in Orlando
A recent review
3 of 5 stars reviewed 3 days ago
lrod1492 Martinsburg, West Virginia
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1,298 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Martinsburg, West Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The rooms were clean and comfortable although the windows are screwed shut and the air conditioner didn't work in fan mode. The waterpark was closed half of the week as per their schedule print out they give you. Their room service is only available 5pm-9pm and the 1st night I was unable to reach anyone in room service as it... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at Coco Keys as a family of 12 in 2010 & then as a family of 13 in 2013. I cannot say enough nice things about this hotel, the staff & water park! Both times we stayed for two weeks, both holidays were amazing, Coco keys played its part in making the holiday unforgettable ones. The hotel... More 

Was this review helpful? Yes 1
Pomona, Missouri
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

This was the absolute worst hotel with the rudest people I have ever had to deal with! Went through 3 managers who all shrugged their shoulders when the ceiling caved in our room the first night! Then was put in a tiny full bed room corn2 adults AND a child! We asked for another room and it took until midnight... More 

Was this review helpful? Yes 4
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear JessAndz, I appreciate your valuable feedback regarding your recent stay with us. We pride ourselves in being a safe, clean, fun, family friendly experience. I do apologize for any inconveniences that occurred during your stay. If you would like to discuss your experience further. Please contact me at your leisure. Mary Cook Guest Services Manager mary.cook@cocokeyorlando.com More 

Newton abbot
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the coco key from the 28/12/14 until the 18/01/15. There are good things about the hotel and also bad things but overall the stay was acceptable but we will be looking elsewhere next year .Positives for the hotel are the water park ( you best check it's open ,as during our stay it was shut most of... More 

Was this review helpful? Yes 1
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear Sarge1212, Thank you for taking the time toreviewyour recent stay with us. Our location on International Drive is most convenient to many restaruants and attractions in the area. I am so sorry that your recent visit was not up to your expectations. It is always our goal to ensure that our guests are fully satisfied and leave happy after... More 

Port Saint John, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

It's January and 85 degrees, guess what the kids want to do? Swim! But our pool at home is way too cold so we decided to check out the water park at Coco Key. We have been here before, both as a day guest and as an overnight guest with mixed reviews. We arrived right at 11 and were among... More 

Was this review helpful? Yes 4
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear marquez305, Thank you for taking the time to review your recent stay at CoCo Key. I am delighted to know that you and your family had a wonderful time. Thank you for mentioning our wonderful lifeguard staff, they work very diligently on keeping everyone safe. Our on site laundry facilities are open to all our guests. We look forward... More 

Dordrecht, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the Coco Key resort for our family holiday in October. Although we haven't been there yet Katia from Reservations makes us feel really welcome. E-mails with questions were answered really quick. She helped think about making this trip with our 2 children as comfortable as can be. Compliments to Katia and het team. This is hospitality!

Was this review helpful? Yes
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear 303Laura9998989..., Thank you for your wonderful review of the friendly hospitality that you have received. It will be my pleasure to pass on to Katia your wonderful and kind words. We look forward to welcoming you to CoCo Key Resort! Many Thanks- Mary Cook Guest Services Manager More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Made reservations for stay with admission tk waterpark. When i arrived I was told the park would be closed and I couldn't redeem the park tickets,but I could contact the park manager upon my return to Orlando for possible admission.if you pay for a service and upon arrival if the service is temporarily unavailable then it should be available for... More 

Was this review helpful? Yes
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear terrence w, I am so sorry that your recent visit was not up to your expectations. It is always our goal to ensure that our guests are fully satisfied and leave happy after their visit. It is obvious that we did not fulfill that goal in this instance. In the interest of striving to do better and trying to... More 

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This has a good location, friendly staff and is reasonably priced. The rooms are clean and spacious. We got a king. They did have a notice that they don't change the sheets every day unless you call them to change it. We were in building 6, top floor. It does need some upkeep. There was a leak in the ceiling... More 

Was this review helpful? Yes 2
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear Leah D, Thank you for taking the time to review your recent stay at CoCo Key. I am pleased to let you know that we now offer a discounted shuttle service to Disney. Please check our website for more details. There is also a trolley system that goes up and down International Drive that will take you to many... More 

wales
Contributor
16 reviews 16 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Coco bay is right on international drive right outside is number 13 for the itrolly so getting about was easy, rooms were spacious kept very clean hotel spotless and nice pool area with nice warm jacuzzi for the price I really can't fault this hotel absolute bargain and would return in a heartbeat thank you for a great stay :)

Was this review helpful? Yes 1
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear sammybabes1, Thank you for your glowing review of CoCo Key Resort. I am delighted to know that you had a wonderful stay and that you were able to use the I-trolley. We look forward to welcoming you and your family back soon. Have a happy 2015 Mary Cook Guest Services Manager More 

San Rafael, California
Top Contributor
187 reviews 187 reviews
51 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well, I admit it, this place may be okay if you have kids. The whole idea of this place is this huge water park, where you slide down water slides and dance in the swimming pools. It was way to cold while we were in Orlando to do any of this, even walk outside to the rather tepid jacuzzi. But... More 

Was this review helpful? Yes 10
Mary C, Guest Relations Manager at Coco Key Hotel and Water Park Resort, responded to this review

Dear Crag T, Thank you for choosing CoCo Key Water Resort and Hotel as your Orlando destination. Our motto here is "We make kids happy." We do hope to welcome you back to CoCo Key one day. The next time you are visiting, please do not hesitate to contact me directly (mary.cook@cocokeyorlando.com) to see if there is anything we can... More 

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Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#118 Family Hotel in Orlando

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