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Hyatt Place Orlando Universal

#44 of 328 Hotels in Orlando
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5895 Caravan Court, Orlando, FL 32819
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Hyatt Place Orlando Universal
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Hyatt Place Orlando Universal
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309 reviews from our community

Traveler rating
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    33
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    3
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147
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel and staff were excellent! Booked it with a package from universal. It was very affordable yet the amenities were more like what you get at a hotel that's twice the price. The shuttle to universal was free and always on time! Will stay again.

Was this review helpful? Yes 1
Lancaster, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was eager to make our stay a memorable experience. Wrapped apple always available to take on the go, as well as quick carry-on meals to take along to the park. In the afternoons, lemonade and iced water awaited us at the lobby. Excellent complementary full breakfast. Hotel room was perfect, especially the beds! Close enough to Universal Orlando... More 

Was this review helpful? Yes 3
Longmont, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel - room was excellent. The food was also good, and the staff is great. The only thing to be wary of is very slow elevators! Hopefully, they upgrade or perform maintenance soon.

Review collected in partnership with Hyatt Hotels

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Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel very close to Universal Studios Orlando. Convenient off I-4. Only downside was noise from I-4 (bring earplugs). Also small shower area. But staff was great and very accommodating. Food was excellent.

Was this review helpful? Yes 1
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you for your review. I am delighted to hear you enjoyed our food items and our Gallery Host's attentive service. We hope to see you back for your next visit to Orlando More 

Stuart, FL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've spent at least a dozen nights here this year. Very consistent. Clean. The staff is very friendly; I even know a few by name now. You can't beat the location since it is at a major crossroad of I-4 and Kirkman Rd, yet it is set back just enough to not feel hectic. 10 minutes to the OCCC, across... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
West Palm Beach, Florida
Top Contributor
141 reviews 141 reviews
40 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago

Great reception in the lobby (Mgr actually gave a quick tour & offered me a free wrapped apple during the quick check inn.) They offer free upscaled daily breakfast. There's a cocktail bar & counter that sells pastry's. In the large room, there's a nice sized desk, floor safe, wet bar with a mini fridge & one cup coffee maker.... More 

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Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you for taking the time to review us. I am so pleased to hear that you enjoyed your stay with us along with the location and amenities we have to offer. I hope that you return for future visits. More 

Johns Island, South Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

hotel room was excellent, sofa, bed, big tv. approx 10 min walk to universal studios. the shuttle system didn't work for us. You have to choose your times to go and return to universal well ahead of time and they sell out early. we walked every time, it was ok. hotel room and service was great. free wifi worked great... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

I had an easy, wonderful stay. The customer service given to me by April was outstanding. So friendly, knowledgeable and able to make things happen. I arrived early an my room wasn't quite ready, but she had someone tend to it and I was in my room in 15 min. She also helped me with my rewards program, explaining it... More 

Review collected in partnership with Hyatt Hotels

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Bradenton, FL
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at several Hyatt places nation wide. The morning food service was not up to the customary standards. We tried to use the swimming pool which was locked 90 minutes after posted opening time. We requested from the front desk that someone could unlock the gate. After waiting 15 minutes no one arrived we just gave up and... More 

Review collected in partnership with Hyatt Hotels

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