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DoubleTree by Hilton Hotel Orlando East - UCF Area

#9 of 332 Hotels in Orlando
Certificate of Excellence
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12125 High Tech Avenue, Orlando, FL 32817
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1 room 1 guest
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DoubleTree by Hilton Hotel Orlando East - UCF Area
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Davie, Florida
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Double Tree UCF is my favorite UCF-area hotel. I have stayed here many times since its fall 2014 opening. From its perfect location just across the street from UCF, the delicious Double Tree cookies, the professional front desk staff that is always there at all hours of the day and night, lots of parking to the staff's quick help... More 

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Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel , that was very clean with decent size rooms. Starbucks in hotel along with small shop and food outlets. Parking available outside front of hotel at small cost. Close to Kobe restaurant along with other restaurants, that are within walking distance. Best part is that the hotel is a 15 minute walk to Universal parks.

Was this review helpful? Yes 1
Port Saint Lucie, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights at this hotel while moving our daughter into UCF. Other then the fire alarm going off by accident our stay was enjoyable. Would stay at this hotel again in the future. Hoping to see additional lighting in the side parking lot in the future. Oh yes, having a Starbucks in the lobby is a plus.

Review collected in partnership with DoubleTree by Hilton

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Cooper City, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

Wow!! In a word well desireved from checking to dinning to workout and spectacular rooms... And have to mention David at the front desk- outstanding!! Oh and I'm no rookie hotel visitor... I spend over 150 days in hotels this year and this one is top tier. Thank you! John S. Esquire

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 1 week ago

Housekeeping staff needs more improvement. I did not feel welcomed upon departure. Several interruptions from housekeeping became very annoying. I should have put 1million DO NOT DISTURB signs on my door. I find some hotels may slide the bill under the door but who knocks every hour to see when you are departing. Bad service on that part. Overall the... More 

Review collected in partnership with DoubleTree by Hilton

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Wayne S, General Manager at DoubleTree by Hilton Hotel Orlando East - UCF Area, responded to this review

Dear 332Katriceh, Your satisfaction is really all that matters. Thank you for sharing your disturbance issues caused by our persistent housekeeper. I have shared your review with our Executive Housekeeper and we will circle back with our Floor Supervisors and Section Housekeeper to review and retrain on this important procedural issue. Thank you for mentioning the overall cleanliness of the... More 

Chantilly, United States
1 review
5 of 5 stars Reviewed 1 week ago

Love the Staff. They are all helpful, courteous, friendly. As I told the staff at checkout - feels like family here. I left on the 1 Year Anniversary and was sorry I had to go home. P.S. the Cookies are always stellar.

Review collected in partnership with DoubleTree by Hilton

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Wayne S, General Manager at DoubleTree by Hilton Hotel Orlando East - UCF Area, responded to this review

Dear Lisa T, Thank you for your return visit and for commending our staff - we are really glad that it "feels like family here" to you! Hurry back, we will have a warm chocolate chip cookie waiting for you! Wayne Stelling General Manager More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

I have to say that this location has been the most welcome. The staff is very friendly and always attentive to my every need. I had an a/c issue where it was a bit loud. I mentioned it to the barista and she offered a free coffee for my troubles. It made my day. Just the fact that someone is... More 

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Wayne S, General Manager at DoubleTree by Hilton Hotel Orlando East - UCF Area, responded to this review

Dear Luna R, Thank you very much for taking the time to post a review following your recent stay at the newly renovated DoubleTree Orlando East - UCF Area Hotel. We especially appreciate your recognition of our staff as being friendly and attentive. In particular, thank you for mentioning Kimmy, our Starbucks barista, for her concern over your noisy air... More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff is extremely friendly and helpful. The restaurant is reasonably priced and the food is delicious. The hotel is centrally located for all of our needs when we travel up to the UCF area. We had the wonderful opportunity to personally meet the General Manager of the hotel and he was also extremely friendly and very accommodating.

Was this review helpful? Yes
Wayne S, General Manager at DoubleTree by Hilton Hotel Orlando East - UCF Area, responded to this review

Dear Lori R, Thank you for your loyalty to the newly renovated DoubleTree Orlando East - UCF Area hotel and also for taking the time to post a review following your most recent stay. Our staff enjoys hearing that they were friendly and helpful and our food & beverage team in The Study restaurant also appreciates learning that your dining... More 

Cumming, Georgia
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 2 nights at the Doubletree. It was close to UCF and It has everything but... We were on a Hilton Honors floor (5&6) and expected just a little bit more from the hotel. Rooms were nice but sort of stingy on towels. The Honors lounge was nice, had a large screen TV, a computer, but no coffee. Similarly, if... More 

Was this review helpful? Yes 1
Wayne S, General Manager at DoubleTree by Hilton Hotel Orlando East - UCF Area, responded to this review

Dear Bialy30041, Wow, your review is the first ever that we have received from a Level 6 Contributor with 23 hotel reviews! Thank you very much for your comments and we appreciate your concern over the lack of complimentary coffee. With the addition of our Starbucks concession in the lobby we are offering a product and service not found at... More 

Palm Harbor, Florida
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed in a few hotels around UCF since our two sons attend there. We try to keep the price range reasonable. This was our first time at DoubleTree Hilton and won't be our last. First, our check-in was as smooth and quick as it could be. The staff were friendly and efficient. Of course, handing me a fresh... More 

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Wayne S, General Manager at DoubleTree by Hilton Hotel Orlando East - UCF Area, responded to this review

Dear wifeandthreekids, As a Trip Advisor Level 4 Contributor with 12 hotel reviews, we are grateful for your thorough evaluation and review following your recent stay at the DoubleTree Orlando East - UCF Area hotel. You are correct with your assessment that the hotel was recently renovated and we are pleased that you found the new design and décor attractive.... More 

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