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Hilton Garden Inn Orlando International Drive North

3.0 of 5 5877 American Way, Orlando, FL 32819
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Certificate of Excellence 2014
Hilton Garden Inn Orlando International Drive North
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Hilton Garden Inn Orlando International Drive North
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542 reviews from our community

Traveler rating
    303
    179
    40
    13
    7
See reviews for
199
143
22
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Syracuse, New York
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We spent five nights here and we were quite satisfied. The hotel - especially the rooms - were clean and well maintained. The hot breakfast (we had the bed and breakfast plan) was fresh and tasty with good variety. The free shuttle to Universal was helpful. And the staff was excellent. We were quite pleased. Its location off International Drive... More 

Was this review helpful? Yes
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Thank you for your compliments on our staff and hotel. We are pleased that you enjoyed your stay with us and we hope to see you again soon. More 

Louisiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Returning to Orlando after 30 years was surprised to see its now Hotel / Resort overloaded. With that , the Hilton Garden Inn was very good. Joey at the front check in assisted us in our time there. Had lost paperwork, but he was able to get us checked in with no problems. In January Hotel is quiet and looks... More 

Was this review helpful? Yes 1
Kelly C, Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Thank you for your compliments on Joey, he is truly an asset to our company. We are pleased that you enjoyed your stay with us and we hope to see you again soon. More 

Lausanne, Switzerland
Top Contributor
176 reviews 176 reviews
123 hotel reviews
1,058 helpful votes 1,058 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 2 nights in December 2014 while visiting the amusement parks and the Orlando aera. Hotel is nice, well furnished, nice pool aera, free parking and wifi, easy access by car or foot to Universal Studios. The staff was nice to us. Our king bedded room was on 6th floor and facing the pool so very quiet sleep. The bed... More 

Was this review helpful? Yes 1
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Thank you for your compliments on our staff and hotel. We are pleased that you enjoyed your stay with us and we hope to see you again soon. More 

Charleston, West Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had booked for one night with the intention of moving to the Hard Rock Hotel at Universal for the next three. After chatting with Megan the desk clerk/ night auditor and Bob the bar man, morning cook, sometimes desk clerk and food manager. Enjoying the hot tub, fire pit and a first rate cooked to order breakfast we extended... More 

Was this review helpful? Yes 2
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Dear Smelvin B, Thank you for choosing the Hilton Garden Inn for your visit in Orlando. We are delighted that you enjoyed your stay with us and that we exceeded your expectations. We hope to see you again on your next visit to Orlando. Sincerely, Kelly Carney General Manager More 

barrington nj, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

when we found this hotel online we were wowed by the price, we were expecting a standard hotel experience. when we arrived we were shocked! the website is very underwhelming, the grounds are beautiful the pool and hot tub very well kept....lobby was exquisite....tiki bar was our second stop, very attentive bartender and also very informative as to the local... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Dear Thomas, Thank you for recommending our hotel on Trip Advisor. We are delighted that you enjoyed your stay with us. Thank you for the great compliments on the hotel and staff. We look forward to your next visit with us. Sincerely, Kelly Carney General Manager More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel at 4 am after a days of flight delays and was welcomed and checked in 5 minutes (were obviously prepared for our arrival). We were offered immediate late checkout and whatever else we required to make our stay, albeit short, a pleasant one. Hotel amenities lived up to their reputations. Totally wonderful experience despite our chaotic... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Thank you for your compliments on our staff and hotel. We are pleased that you enjoyed your stay with us and we hope to see you again soon More 

Top Contributor
132 reviews 132 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed 1 night for a business trip. I thought it was actually going to be somewhere else but the location ended up being ok. The staff was friendly and the room was ok. I found the beds at some other recent Hilton Garden Inn's to be more comfortable. The bathroom was clean but I thought the carpet could... More 

Was this review helpful? Yes 1
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We appreciate your business and we are pleased that you enjoyed your stay with us. We hope to see you again on your next visit. More 

Itala, Italy
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is great for families who comes here to visit the theme parks, a little less to stay for business. The staff is excellent, the service is great but the structure is antiquated and the carpet (moquette) is terribly dirty and smelly in the room for smookers.

Was this review helpful? Yes 1
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are happy you enjoyed your stay with us. We appreciate your compliments on our staff . We hope to see you again on your next visit to Orlando. More 

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided on two nights at this hotel and it was a great choice. Room was spotless, spacious and comfortable. There is also complimentary morning and evening coffee (water with lemons during the day) in the lobby and newspaper (USA) near the elevators on each floor. The pool area was very inviting with several cabanas, tables and chairs as well... More 

Was this review helpful? Yes
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Mck71brooks, Thank you for choosing the Hilton Garden Inn-Orlando International Drive North for your lodging needs while traveling to Orlando. We are delighted you enjoyed your stay with us and we look forward to your next visit. Sincerely, Kelly Carney General Manager More 

Normal, Illinois
Top Contributor
93 reviews 93 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ease of check-in, clean lobby, room, pool area, dining and bar area. Outside grounds were pleasurable to enjoy and relax in. Friendly eager to please staff. Good breakfast available for a cost. Felt safe staying it this area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this review

Dear TK S, Thank you for your compliments on our staff and hotel. We are pleased that you enjoyed your stay with us and we hope to see you again soon. Sincerely, Kelly Carney General Manager More 

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Additional Information about Hilton Garden Inn Orlando International Drive North

Address: 5877 American Way, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Orlando International Drive North 3*
Number of rooms: 158
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Also Known As:
Hilton Garden Inn Orlando International Drive North Hotel Orlando
Hilton Orlando
Hotel Style:
#24 Business Hotel in Orlando
#44 Romantic Hotel in Orlando
#50 Family Hotel in Orlando

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