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Blue Heron Beach Resort

Travelers' Choice award winner
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13428 Blue Heron Beach Drive, Orlando, FL 32821
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Blue Heron Beach Resort
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Blue Heron Beach Resort
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1,417 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Blue Heron Beach Resort
See the most recent reviews
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

AMAZING AMAZING massive condos , everthing you need plus best views in Orlando, loads of restaurants , garage , shops nearby . staff lovely .pools absolutely beautiful.just 10 minutes from Disney 15 minutes from Universal .super king bed in main bedroom with comfy mattress topper . My only complaint was single beds in second bedroom very uncomfortable defo needs replaced.... More 

Was this review helpful? Yes 3
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your group. Please accept our apologies that the twin beds were not up... More 

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our fourth holiday to Orlando, and in the past we have stayed in basic hotels. This year we wanted to try something different and we are very pleased we did. The check in was smooth and the receptionist was extremely friendly and helpful. We were originally booked in on the 4th floor, but I asked for something a... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home” during your stay with us. Thank you so much for commenting on the warm welcome you received from our front office team. We are also thrilled... More 

Sarasota, Florida
Top Contributor
58 reviews 58 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

You'd think that after ALL these years, my hubby and I could think of other superlatives to explain how we feel about The Blue Heron Beach Resort, but, we can't. For us, the appropriate description is PERFECTION. We just returned from a week's stay at BHBR (celebrating our 31st Anniversary, and my ***woo-hoo!*** eventual recovery from cardiac myxoma/annuloplasty surgery, for... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is such a pleasure to know that we’ve exceeded your expectations! We appreciate you taking the time to write a review following your stay with us. Thank you for sharing how friendly and helpful you found our staff to be throughout your holiday. It is excellent to know that our accommodations were suitable to your needs. Thank you once... More 

Gainesville, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just getting ready to check, and I must say I really thought about calling and booking another night. This resort was everything that it listed and more. My family really enjoyed ourselves. The space that the resort offered was amazing. Everything was clean and nice and the view of the lake every morning was so relaxing. We will be back... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your family. Thank you once again for recommending us and we look forward... More 

UK
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just returned from our 2 week stay in orlando and this is the second time we have stayed at the blue heron. every single person we encountered at the blue heron in the time we were there was very helpful and professional and very polite with sincere smiles. this is our second visit to the blue heron and its been... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is such a pleasure to know that we’ve exceeded your expectations! We appreciate you taking the time to write a review following your stay with us. Thank you for sharing how friendly and helpful you found our staff to be throughout your holiday. It is excellent to know that our accommodations were suitable to your needs. Thank you for... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A very pleasant and in some respects (lake view; size of living space) an ideal accommodation for the price. No complaints, but exterior needs a paint job. Resort is well maintained, the community is safe, and ideally located in relation to the Disney/Universal attractions. No regrets for this booking!!

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking a moment to comment on the good value you received during your stay with us! We are pleased to know that our suites were spacious, comfortable, and well-equipped for your needs. We appreciate you writing a review and we hope that you will come back and see us again. I have passed on your comments regarding... More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this property in 2009 and had a fantastic experience so when my family and I decided to go back to Florida, we didn’t hesitate to book it again. The location is fabulous, right on the lake and within 20 minutes of all the major theme parks. We had booked a two bedroom apartment and emailed before our... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We would like to thank you for choosing to stay with us for the second time. We are glad that you enjoyed our quiet location and beautiful surroundings. On the other hand, we are very disappointed that your stay wasn’t as positive as we would have liked. We are truly sorry for the miscommunication pertaining to the maid service. I... More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Have to say this is one of the worst places, I have ever stayed. It's photos on here are so different to reality, it's totally misleading. Checked in for several days and after the first night we tried to move out but as we had paid up front they would not refund or even meet us halfway. Where do I... More 

Was this review helpful? Yes 5
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with the cleanliness and maintenance of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the housekeeper who... More 

Toulouse, Midi-Pyrénées, France
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When you arrive at the hotel evreything seems top level. First of all you discover a room without a window on the outside, the windows opens on the corridor along the rooms. The suite is clean and beds very correct but the outside aspect of the hotel seems poor like a tenement, it s a shame for the view upon... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Yes, the units do face a corridor on one side and the beautiful view of Lake Bryan on the other side. I apologize that our resort did not meet your expectations We are pleased to know that our suites were clean and you enjoyed the view. We hope that you will consider giving us another chance in the future. The... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here (2 adults 2 kids 12 & 15) for 2 weeks 1st-15th April spring break/easter hols. We were on the 5th floor of tower 1, in a one bedroom apartment. It was large, clean, well equipped in the kitchen plus plenty of towels provided. Exactly like the pictures on the website. Reception staff are friendly and helpful and... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your family. Yes..finally wifi!! Glad we had it for your teen!! We are... More 

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