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Blue Heron Beach Resort

Travelers' Choice award winner
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13428 Blue Heron Beach Drive, Orlando, FL 32821
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Best prices for: 1 room 1 guest
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Blue Heron Beach Resort
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Blue Heron Beach Resort
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1,396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Halifax, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great condo style apartments that are clean, comfortable and cost less than a regular motel room. The beautiful pool and lakefront are the icing on the cake. The Blue Heron is close to everything and is a great place for winding down and resting up for the theme parks. The staff are great, always friendly and helpful. No, they did... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home” during your stay with us. Thank you so much for commenting on the warm welcome you received from our front office team. We are so delighted... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel is amazing. I was here this past weekend for a wedding. Everything was up to par. My only complain is they never came by to clean the room! The space is amazing. We had a two bedroom suite. There was a shuttle provide to the theme parks. There was a few restaurants within walking distance of the resort... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We are so grateful for your wonderful recommendation! As you mentioned, we are indeed located within close distance to many of Orlando’s famous attractions and restaurants. Certainly, there is nothing better than to relax by our beautiful pool after a long day at the parks. I do apologize if the housekeeping service here at the hotel was not communicated to... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel tried to charge my family a $100 cleaning fee and our entire stay UPFRONT due to discrimination. I will never give my business to this company ever again, I will be advising everyone I know to do the never make the mistake of doing so, as well.

Was this review helpful? Yes 3
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I had a chance to review the posting that you recently completed as I was concerned to hear about your experience. In reviewing the incident with the front desk and the notes in your reservation I see a different scenario. When you were checking in I see your credit card on file was declined so we asked for a one... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

AMAZING AMAZING massive condos , everthing you need plus best views in Orlando, loads of restaurants , garage , shops nearby . staff lovely .pools absolutely beautiful.just 10 minutes from Disney 15 minutes from Universal .super king bed in main bedroom with comfy mattress topper . My only complaint was single beds in second bedroom very uncomfortable defo needs replaced.... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your group. Please accept our apologies that the twin beds were not up... More 

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our fourth holiday to Orlando, and in the past we have stayed in basic hotels. This year we wanted to try something different and we are very pleased we did. The check in was smooth and the receptionist was extremely friendly and helpful. We were originally booked in on the 4th floor, but I asked for something a... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home” during your stay with us. Thank you so much for commenting on the warm welcome you received from our front office team. We are also thrilled... More 

Sarasota, Florida
Top Contributor
58 reviews 58 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

You'd think that after ALL these years, my hubby and I could think of other superlatives to explain how we feel about The Blue Heron Beach Resort, but, we can't. For us, the appropriate description is PERFECTION. We just returned from a week's stay at BHBR (celebrating our 31st Anniversary, and my ***woo-hoo!*** eventual recovery from cardiac myxoma/annuloplasty surgery, for... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is such a pleasure to know that we’ve exceeded your expectations! We appreciate you taking the time to write a review following your stay with us. Thank you for sharing how friendly and helpful you found our staff to be throughout your holiday. It is excellent to know that our accommodations were suitable to your needs. Thank you once... More 

Gainesville, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Just getting ready to check, and I must say I really thought about calling and booking another night. This resort was everything that it listed and more. My family really enjoyed ourselves. The space that the resort offered was amazing. Everything was clean and nice and the view of the lake every morning was so relaxing. We will be back... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your family. Thank you once again for recommending us and we look forward... More 

UK
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

just returned from our 2 week stay in orlando and this is the second time we have stayed at the blue heron. every single person we encountered at the blue heron in the time we were there was very helpful and professional and very polite with sincere smiles. this is our second visit to the blue heron and its been... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is such a pleasure to know that we’ve exceeded your expectations! We appreciate you taking the time to write a review following your stay with us. Thank you for sharing how friendly and helpful you found our staff to be throughout your holiday. It is excellent to know that our accommodations were suitable to your needs. Thank you for... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A very pleasant and in some respects (lake view; size of living space) an ideal accommodation for the price. No complaints, but exterior needs a paint job. Resort is well maintained, the community is safe, and ideally located in relation to the Disney/Universal attractions. No regrets for this booking!!

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking a moment to comment on the good value you received during your stay with us! We are pleased to know that our suites were spacious, comfortable, and well-equipped for your needs. We appreciate you writing a review and we hope that you will come back and see us again. I have passed on your comments regarding... More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this property in 2009 and had a fantastic experience so when my family and I decided to go back to Florida, we didn’t hesitate to book it again. The location is fabulous, right on the lake and within 20 minutes of all the major theme parks. We had booked a two bedroom apartment and emailed before our... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We would like to thank you for choosing to stay with us for the second time. We are glad that you enjoyed our quiet location and beautiful surroundings. On the other hand, we are very disappointed that your stay wasn’t as positive as we would have liked. We are truly sorry for the miscommunication pertaining to the maid service. I... More 

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