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All 329 Orlando hotels

Blue Heron Beach Resort

3.5 of 5 Hotel   |   13428 Blue Heron Beach Drive, Orlando, FL 32821
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Ranked #40 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
tranaya w Brick, New Jersey
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921 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Brick, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I was just like you looking for reviews. I seen a lot of negative comments.When I stayed there I had no problems beautiful place. I stayed in tower 1 had a master bedroom bunkbed pull out couch. I had a 2,9,60 year old with me no complaints when my toddler woke up in morning her first place to go was... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room was fantastic, the views over the lake were breath taking and the service the staff provided was friendly and professional. I took my laptop with me and they provided a Ethernet cable ensuring I could log on to my emails all day every day - no wifi in rooms, but this was not an issue as I bought... More

Was this review helpful? Yes 2
Pensacola, Florida
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed on the 8th floor. We had a very nice view of the lake. The pool was great and warm. No WiFi thru building. Only in pool area. Furniture was kinda worn out. Everything was clean when we arrived. All applianceswere up to ddate. Would stay again. Very close to Disney and has shuttles that run from hotel.

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking time to complete a Trip Advisor review and thank you for sharing your comments. I am sorry but we only have wifi at the pool and the main lobby. We are working on getting this resolved in the near future. I will pass along your comments regarding the pool furniture to The HOA as they handle... More

Augusta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Ive stayed many places and the staff was fantastic, customer urgency was exceptional. The staff were absolutely professional and polite. Don't waste your money on the Disney resorts. This place had a great feel of being at home. It was very clean and comfortable,and secure with the room key being needed to access the elevators. Very nice decor. Balcony was... More

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for sharing your experience to other travelers who are wanting to make a reservation at the Blue Heron Beach Resort. Your review is greatly appreciated and well stated. I am glad you enjoyed everything that we have to offer and do hope we will see you back again soon. The Staff and Management at The Blue Heron Beach... More

Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Great location, beautiful views and friendly staff. The one bedroom unit we stayed in needed some cleaning and updating. The sofa bed mattress was very used and old. Location was awesome for getting to Disney and the outlets.

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We are disappointed to hear that your guest room was not up to our standards. Please accept our apologies. Many units have had new carpet, bedding and flat screen televisions, but there are some that we are still working on with the owners. We will forward your comments to the owner. We hope that you will allow us the opportunity... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in the deluxe 2 bed apartment. The room was wonderful and had everything we needed. The shuttles to the parks were good and I can't speak highly enough of the staff. Only things I didn't like was the wifi which was unreliable, wired Internet was available but who uses that these days? Also give the mini golf out... More

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking the time to write a review on your experiences at The Blue Heron. It is wonderful to hear that our large suites were perfect for your family.. Thank you for mentioning how friendly and helpful the staff were. I do however apologize for the internet issues we have. We are working to correct this problem and... More

York, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I went with my boyfriend(55)his son(17)me 42,Where do I start, if you are a clean and tidy person " THEN DONT GO HERE" by the time we had looked around our 17th floor suite we had a list of things that need to be done. 1,bathroom door on our on- suite was coming off. 2,shower curtain had mould all over... More

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I was concerned to hear about your experience with your guest room, because it indicates a lack of attention to detail on the part of our maintenance staff. I would like to take this opportunity to apologize on their behalf. I would also like to take this opportunity to apologize on the cleanliness of your room, as that was not... More

Denver, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very well maintained property. Stayed in one bedroom suite - plenty of room for a family of four+. Having two full bathrooms made it way easier to get ready in the mornings vs. staying in a (more expensive) hotel room with one bathroom. Extremely convenient to all the Orlando theme parks. On site concierge allows you to purchase tickets at... More

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It was a pleasure to have you and your family stay with us. Thank you so much for mentioning how positive your experience was at The Blue Heron . I do apologize we were out of routers during your stay. We are working to get the internet issues here at the resort resolved and do hope in the near future... More

North Grafton
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We rented a condo at Blue Heron. The resort was great, centrally located for Disney, Universal or Sea World. The staff was very friendly and helpful. The pool is huge, nice walk-ways and deck for fishing. Our particular condo was very out-dated with worn out carpet, grout and furniture. The bedroom carpet needs to be replaced desperately, the grout in... More

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We are deeply disappointed to hear that your stay was not up to our usually high standards. Please accept our apologies that your housekeeping was not consistent. Many units have been updated with new carpet, televisions and new bedding. Some are still in the process. We hope that you will allow us the opportunity to show you the great experience... More

Cartersville, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My extended family of 8 stayed at BHBR 4/6-4/11. We stayed in the Deluxe two-bedroom suite. It was huge, allowing plenty of space for us to have an enjoyable vacation. Our suite was clean and well stocked with supplies (i.e. dishes, silverware, tea kettle, etc.). Essential items were also provided such as shampoo, bar soap, dishwashing tablets x 2, dishwashing... More

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for sharing your experience to other travelers who are wanting to make a reservation at the Blue Heron Beach Resort. Your review is greatly appreciated and well stated. We do have a "starter kit" of supplies in your unit upon check-in. I am glad you enjoyed everything that we have to offer and do hope we will see... More

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Additional Information about Blue Heron Beach Resort

Also Known As:
Blue Heron Beach Hotel Orlando
Blue Heron Beach Hotel
Blue Heron Beach
Address: 13428 Blue Heron Beach Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in Orlando
#40 Top resorts Hotel in Orlando
#50 Family Hotel in Orlando
#65 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Blue Heron Beach Resort 3.5*
Official Description (provided by the hotel):
The Blue Heron Beach Resort, a lakefront resort featuring one- and two-bedroom, condominium-style suites is just one mile from the entrance to the Walt Disney World and located just off Interstate 4 at exit 68. In addition to our immediate proximity to Disney World, we are also just four miles from SeaWorld and their new water park, Aquatica. Universal Studios and Islands of Adventure are eight short miles north on Interstate 4. The Premium Outlet Mall, just one mile from our front door offers discounted merchandise from some of the world’s most recognizable names. We are in the midst of Lake Buena Vista, the primary tourist area where you’ll find hundreds of restaurants, shops and entertainment venues.The Blue Heron Beach Resort offers one- and two-bedroom suites with living room and patio overlooking the resort pools and Lake Bryan. Each suite also has a full kitchen, dining area and two full baths. In-suite amenities include flat screen TVs with DVD players, high speed internet, washer and dryer and Jacuzzi-jetted tub in the master bath. Resort amenities include two heated pools, a kid’s pool, an outdoor hot tub, fitness center, game room, access to the miniature golf course adjacent to the hotel, and water sports available from our own docks on Lake Bryan. Services include a complimentary shuttle to the major theme parks. Parking is free. Our full service concierge can help you with car rental, attraction tickets and/or restaurant reservations. ... more   less 
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