We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Blue Heron Beach Resort

3.5 of 5 13428 Blue Heron Beach Drive, Orlando, FL 32821
Hotel website
Hotel packages
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Blue Heron Beach Resort
Professional photos View all
Browse nearby
Blue Heron Beach Resort
Write a Review

1,198 reviews from our community

Traveler rating
    654
    373
    97
    38
    36
See reviews for
822
148
11
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1198)
  • Mar-May only
    (320)
  • Jun-Aug only
    (338)
  • Sep-Nov only
    (304)
  • Dec-Feb only
    (236)
All months
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Pros: staff was friendly/nice Great views Cons: had to change rooms TWICE!!! First room -cable out & trash on balcony (beer bottle, lighter & cigarette butts!!) room 210 tower 2 Second room- sliding glass door to balcony would not close - walk in room 510 tower 1 - door is wide open. Had to call front desk - maintenance man... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I am sorry to hear about your experience with the cleanliness and maintenance of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the housekeeper who cleaned the room before your arrival, and the Supervisor who should have... More 

Quebec
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The appartment we rented was very well maintained and offered enough space for our family (4), we did not even need to use the sofa bed. There is a full kitchen, and two bathrooms. A few items were missing in the kitchen (dishmop, paper towels, etc.) but there is a dollar tree next door, so not a big problem. Washer... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for sharing your experience to other travelers who are wanting to make a reservation at the Blue Heron Beach Resort. Your review is greatly appreciated and well stated. I am glad you enjoyed everything that we have to offer. Thank you for the kind words regarding your recent stay with us. The staff certainly appreciates it ! As... More 

Jacksonville, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed for 3 days last week in a 2 bedroom 2 bath with full kitchen on the 17th floor. I will start off saying that the staff is nice, but the pictures are not what the place looks like. I am not a complainer at all and go with the flow, but this place deserves some complaints!!! The building... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I was concerned to hear about your experience with your guest room, because it indicates a lack of attention to detail on the part of our maintenance and housekeeping staff . I would like to take this opportunity to apologize on their behalf. Your comments have been discussed, and our team is doing a round of preventative maintenance to address... More 

Boynton Beach, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at Blue Heron and we were very satisfied. Our unit was on the 14th floor overlooking the lake. It was a one bedroom with a full kitchen. The unit was clean and comfortable and the kitchen was well equipped with everything we needed. The office staff couldn't have been nicer. Check in and out were... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

t was an honor to be chosen as your resort for your family vacation! We greatly appreciate your excellent feedback on TripAdvisor. You are absolutely right, we are located in the middle of all the action. I do apologize that we do not have wifi in the units, just poolside and in the main lobby. We are however working on... More 

Titusville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful Resort. But putting four towels in a suite that will sleep 8 is ridiculous. Had front desk tell us to wash them. Meaning before we could get ready for our wedding we had to do laundry. This is really terrible!!!!!!!!!!!!

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for your comments. I would like to apologize for your experience during your recent stay with us. I will surely share your notes with my staff this morning, and will ensure all concerns have been addressed. If a unit has eight guest there should have been to eight towels. We are dedicated to ensuring all of our guests... More 

Weston super Mare, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

BEWARE , if you have money to waste then this filthy place is for you , my stay was 14nts ' not once was the bedding changed , when asked when it will be done i was told you have a washing machine / tumble dryer , do it yourself or pay for cleaning, as i was told next we... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I am sorry to hear about your experience with the cleanliness and the maintenance of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the housekeeper who cleaned the room before your arrival, and the Supervisor who should... More 

Blackwood, United Kingdom
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very peaceful setting from lounge area and bedroom balcony overlooking the lake. Beautiful watching the sun rise in the morning We had a two bedroom suite on the 15 the floor in tower 2 as I didn't want the main bedroom looking out into the outside corridor . Well equipped kitchen, very clean with dining table to seat six. There... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We are so grateful for your wonderful recommendation! Thank you so much for mentioning all the great features we offer in our suites including our fully-equipped kitchens and washer/dryer. We are so pleased that you enjoyed the spaciousness as well as the décor in our suites. I agree the balconies could use extra furniture and perhaps this will be in... More 

Overland Park, KS
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were 4 kids, my in-laws and my spouse and I. We stayed in a 2-bedroom suite. It was an excellent choice. The bunk beds were perfect for our boys, the master bedroom worked perfect for our in-laws and the double beds in the second bedroom worked. We would have preferred a 2nd king bed, but we made due. There... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We are so grateful for your wonderful recommendation! Thank you so much for mentioning all the great features we offer in our suites. As you mentioned, we are indeed located within close distance to many of Orlando’s famous attractions. We do have three units with king/king beds which are sometimes available. Should your travels bring you back to Orlando, call... More 

Marietta, Georgia
Senior Reviewer
6 reviews 6 reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We are a family of 5 with 3 girl teens and a 2nd bathroom is a must so that priority and the added space made this ideal for Disney ! Really only 5 minutes to downtown Disney and 10min to EPCOT-this condo resort worked well. The finishes are very nice as is the service. The negatives were the beds and... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your group. Please accept our apologies that the beds were not up to... More 

NOLA, United States
Top Contributor
81 reviews 81 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Overall this was a very poor stay and I gave them every chance to fix their issues and nothing was done. Upon arrival we entered a room with a musty odor , the air had been off and the floors were slick with moisture , everything was sticky to the touch. The master bathroom shower did not work at all.... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I am sorry to hear about your experience with the cleanliness and maintenance of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the housekeeper who cleaned the room before your arrival, and the Supervisor who should have... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Blue Heron Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Blue Heron Beach Resort

Address: 13428 Blue Heron Beach Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Blue Heron Beach Resort 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Expedia, TripOnline SA, HotelTravel.com, Hotels.com, Otel, Travelocity, Odigeo and Tingo so you can book your Blue Heron Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Blue Heron Beach Hotel Orlando
Hotel Style:
#59 Romantic Hotel in Orlando
#61 Family Hotel in Orlando
#93 Business Hotel in Orlando

1,069 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (727)
Viewed
View from room (134)
Viewed
Pool/beach area (104)
Viewed
Room/suite (181)
Viewed
Bathroom (30)
Viewed
2:35
Videos (3)
Viewed
Hotel & grounds (109)
Viewed
Dining (34)
Viewed
Family/play areas (3)
Viewed
Other (129)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (293)
Viewed
Amenities (4)
Viewed
Deluxe Suite (82)
Viewed
Family Suite (61)
Viewed
Pool (25)
Viewed
Sunrise Suite with One King Bed and Two Twin Beds (74)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (13)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
View from room (3)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay