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Blue Heron Beach Resort

Travelers' Choice award winner
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13428 Blue Heron Beach Drive, Orlando, FL 32821
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1 room 1 guest
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Blue Heron Beach Resort
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1,526 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were on the 12th Floor of tower 1 in a standard unit, we had a lovely view over the lake and pool from our balcony and could see the fireworks at Epcot from the lift area. Check in was fast and easy our apartment was ready at about 1pm when we arrived we dropped our stuff as we had... More 

Was this review helpful? Yes 3
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is such a pleasure to know that we’ve exceeded your expectations! We appreciate you taking the time to write a review following your stay with us. We are pleased that you liked our close proximity to the theme parks and enjoyed the spaciousness of our suites. Thank you so much for mentioning all the great features we offer in... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Blue Heron Beach Resort, I loved this place. the check in was fine, we politely declined the invite to look around the place. (I assumed to sell us timeshare) but there was no pressure. We were on 4th floor, and even on this floor in a deluxe 2 balcony apartment the views were spectacular! The appartment was clean, comfortable... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home” during your stay with us.We are also thrilled that you and your family enjoyed our pool area. Certainly, there is nothing better than to relax by... More 

Brampton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Best value! Clean, great location. Large suite! Stayed in unit in first floor - has best view of pool and lake! The free wifi, pool side tiki bar and new LCD TV's are nice features. The staff is friendly and the proximity to all of Orlando's attractions is unbeatable!

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is terrific to hear that your family loved their stay at the Blue Heron Beach Resort! We are happy to have been a part of your Disney trip, and we hope that you and your family had a great time at the parks. Thank you for noting how friendly and helpful you found our staff to be during your... More 

cumbria
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here in a group of 9 in two apartments. Very spacious and clean. Close to Disney, with nearby restaurants. Would stay again very good value for money. Only thing wish there was a few more visits by housekeeping came once in two weeks. Washer and dryer in apartment which really helps traveling with children, there was a high... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking a moment to comment on the good value you received during your stay with us! We are pleased to know that our suites were spacious, comfortable, and well-equipped for your needs. In an effort to minimize your nightly room rate and to simultaneously provide you with more privacy, the resort does not include daily housekeeping services... More 

Tustin, California
1 review
3 of 5 stars Reviewed 1 week ago NEW

I stayed at the Blue Heron Beach Resort in July of 2015 for a Walt Disney World vacation. The hotel is old looking and not in the best condition. The rooms are dirty --- the shower, dishes, linens, blankets, etc. However, it was close to Disney World, and the view of the lake was beautiful from my room. The room... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with the cleanliness and maintenance of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the housekeeper who... More 

Cleveland, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was spacious, clean, fully furnished, and had a beautiful view overlooking the pool out onto the lake behind the facility. Because of the fully equipped kitchen we cooked the majority of our dinners to help cut down cost. WalMart was within a 10 minute drive or you can walk/drive down the strip to get to a restaurant. The... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is terrific to hear that your family loved their stay at the Blue Heron Beach Resort! We are happy to have been a part of your Disney trip, and we hope that you and your family had a great time at the parks. Thank you for noting how friendly and helpful you found our staff to be during your... More 

Miami, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The apartment was really clean and fully furnished. Great view to the park fireworks (specially the Frozen fireworks) and the lake. We saved a lot by preparing breakfast in the hotel. The staff was very friendly and responsive. We had a leak in the kitchen sink that was promptly fixed. We are planning to come back on our next trip... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is terrific to hear that your family loved their stay at the Blue Heron Beach Resort! We are happy to have been a part of your Disney trip. Thank you for noting how friendly and helpful you found our staff to be during your stay. It is great to know that our fully-equipped kitchens were useful for preparing your... More 

Clearwater, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is going to be the only place that I stay from now on! The staff are very friendly and willing to look you in the eye. The rooms are huge, with privacy for anyone who wants it. Great views on both sides. Convenient location, 5 min. to Disney exits and 15 to SeaWorld. No restaurant or room service,... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your group. We are so pleased that you enjoyed our convenient location nearby... More 

Palm Harbor, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When we arrived, it was 1:30 and our room was ready! The women at the front desk were super nice and always asking if there was anything we needed or anything they could do for us!We had a 2 bedroom room on the 9th floor. Our room was clean and nicely furnished. We has a beautiful view of lake Bryan... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family stay-cation. Thank you so much for commenting on the warm welcome you received from our front office team. I am pleased we were able to get you in early. We are also thrilled that you and your family enjoyed... More 

Calgary, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 1 week ago

Six of us stayed at the Blue Heron for 5 days during our stay in Orlando. The hotel appealed to us because of its location, the kitchen, the view, and the bunk beds. I'll start with the positives: - We chose the lake view and it did not disappoint. It was beautiful to see it each morning and watch impressive... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for choosing to stay with us here at the Blue Heron Beach Resort. Your feedback is a very important part of our guest satisfaction program, and we use this as a valuable training tool for our associates. Our goal is to completely satisfy each of our guests during every stay, and I am truly sorry this was not... More 

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