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Blue Heron Beach Resort

Travelers' Choice award winner
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13428 Blue Heron Beach Drive, Orlando, FL 32821
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Blue Heron Beach Resort
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1,490 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Martins Ferry, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed the view. The room was clean and the balconies on each end of the suite added a nice touch. The lake in the back and the mini golf course in the front added flair to the site. Two big detractors from the property were poor internet service and it is very difficult to cross numerous lanes of traffic... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us and the beautiful lake views from your unit. It is fantastic to hear that our suites were comfortable and enjoyable for you and your group. Please accept our... More 

New York City, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Blue Heron is a very nice family resort. The location is convenient. There is a Publix close by and you can walk to Cici's Pizza, Starbucks and Subway. The rooms are quite spacious and clean. One bathroom was leaking when we came in but maintenance fixed promptly. The view of Lake Bryan is beautiful especially with the sunrise. One can... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is terrific to hear that your family loved their stay at the Blue Heron Beach Resort! We are happy to have been a part of your Disney trip, and we hope that you and your family had a great time at the parks. I am sorry we were unable to meet your request for the room placement on the... More 

Orlando, Florida
1 of 5 stars Reviewed 4 days ago NEW

Day 1, very disappointed in this so called " resort " stuck on the 14th floor with every inconvenience of having to lug everything including ourselves up and down an elevator with construction workers in everyone's way. For a " resort " I don't see much offered with any amenities, I've asked 2 employees where to find the resort pool... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I would like to apologize for the inconveniences you experienced during your stay with us. Your feedback is a very important part of our guest satisfaction program, and we use this as a valuable training tool for our associates. Our goal is to completely satisfy each of our guests during every stay, and I am truly sorry this was not... More 

Hollywood, Florida
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Although we were not going to Disney this trip, we booked a suite at this place to meet other family members. Despite some misleading info concerning the hotel at the site where we booked (the hotel was full and we couldn't book directly with them), we were not disappointed. We got what they call a Disney Deluxe Suite for 8... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. I have reported the wasp issue and I am sorry if we did not take care of this during your stay if it was reported. Thank you so much for mentioning all the great features we offer in... More 

Winchester, VA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall we enjoyed our stay in a 1 bedroom suite. 2 kids and 2 adults. We booked through VRBO. Great location and nice views. The fact that their is a lake in the back and a nice walkway gives you that beach feeling. The pool is huge and we really enjoyed it. The hot tub, on the other hand, has... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

First and foremost- thank you for your visit and this review! We read your review with some regret and sincerely wish to apologize that these areas fell short of your expectations. We rely on our Guest's feedback, as it provides us opportunity to continue accelerating in service and the overall experience for our Guests- so, we truly thank you. We... More 

Southborough
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great water views and view of the fireworks at night. Nice pool! Friendly staff an all around great place to stay with family! We stayed in Two bedroom Deluxe Suite KK, it was an located is located at the end of Tower 2. It was quite spacious and quiet. It was great to have a washer and dryer so we... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We greatly appreciate you sharing your excellent experience on TripAdvisor! It is wonderful to know that you were impressed with our fully-equipped One-and Two-bedroom Suites. Thank you so much for mentioning all the great features we offer in our suites including our fully-equipped kitchens and washer/dryer. We are so pleased that you enjoyed the spaciousness as well as the décor... More 

Flint, Michigan
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My family visited Blue Heron a few months ago. The place was UNREAL! Spacious, comfortable, amazing view, great staff! If you've never visited this place, you should be jealous of those of us who have!

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It was fantastic to have you stay with us at The Blue Heron Beach Resort and once again thank you for mentioning how wonderful your experience was ! The Staff and Management at The Blue Heron Beach Resort More 

Savannah, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great Hotel/Resort! The rooms were clean and spacious! About twice the space of most hotels. Sara and the rest of the staff was great! We had a king bed in our own bedroom with bathroom.. Then down the hallway 2 bunk beds, a large bathroom, complete kitchen area with stove, fridge, coffee maker and more! Plenty of room for 2... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for sharing your experience to other travelers who are wanting to make a reservation at the Blue Heron Beach Resort. Your review is greatly appreciated and well stated. It is wonderful to hear that our large suites were perfect for your family. Thank you for mentioning how much you enjoyed our fully-equipped kitchen and the great views of... More 

Georgiana, Alabama
Level Contributor
90 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect 5 day stay in this condo. (Room 1-107.) We booked through Trip Advisor and they sent us to another website, where we were able to get the place for $115 a night. We had the one bedroom, two bath with bunk beds and a pullout couch. The five of us stayed comfortably. We cooked our own breakfast each morning... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home” during your stay with us. It is great to know that you enjoyed our suites and found our beds to be comfortable. We are also glad... More 

Rockford, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family of five stayed in the one bedroom. My hubby and I were in bedroom and the kids (17,14,10) slept in bunks and sofa bed. It was nice having a little more room than a hotel. Kitchen for breakfast, washer/dryer, and two bathrooms in the morning was a priority. For the price this condo was perfect. Disney was a... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We are so grateful for your wonderful recommendation! Thank you so much for mentioning all the great features we offer in our suites including our fully-equipped kitchens and washer/dryer. We are so pleased that you enjoyed the spaciousness as well as the décor in our suites. As you mentioned, we are indeed located within close distance to many of Orlando’s... More 

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