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Blue Heron Beach Resort

Travelers' Choice award winner
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13428 Blue Heron Beach Drive, Orlando, FL 32821
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Blue Heron Beach Resort
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Blue Heron Beach Resort
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1,406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Concord, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Rooms were decent size. 2 separate patios overlooking the lake. Outside front entrance can see the Fireworks nightly off in the distance. Full kitchen and washer and dryer. Close proxemity to the airport and Disney attractions. Many restaurants and stores also close for essentials. The downside could be cleaned better dust on the walls made allergies bad and the matresses... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Friends and family visit. Slept 5 people comfortably. We loved the view of the lake from the balcony, so relaxing! Location convenient to Disney and other attractions. The condo was clean, beds were comfortable, and two full bathrooms were very convenient!

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We're so glad you and your family had a wonderful holiday with us and we thank you for selecting the Blue Heron and for sharing your experience with the TripAdvisor community. We'd be delighted to be your host again and hope you will return soon! The Management and Staff at The Blue Heron Beach Resort More 

Berkshire, England
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed from 6th to 20th May 2015 and thoroughly enjoyed our time here. It's a short drive from the airport with quick and easy access to the Disney Parks. We stayed in a 1 bed apartment on the 14th Floor (Tower 1) with a large balcony overlooking the lake. For the 3 of us there was plenty of room.... More 

Was this review helpful? Yes 3
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. It is fantastic to hear that our suites were comfortable and enjoyable for you and your group. We are also thrilled that you and your family enjoyed our... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I cannot rate the Blue Herron highly enough. Apartments large, clean and spacious with everything you need – two TV’s one in bedroom and another in the lounge area, dishwasher, large fridge/freezer, washing machine/dryer, coffee machine, plates and cutlery) there were also two bathrooms, one of which had a jet tub which was very nice indeed! The bed was very... More 

Was this review helpful? Yes 3
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We appreciate you taking the time to provide your feedback. Thank you for choosing to stay with us during your trip to visit Disney World. We are delighted to learn that our beautiful suites were perfect for you and your family’s needs. Thank you for mentioning how much you enjoyed our fully-equipped kitchen as well as our convenient washer/dryer. I... More 

London, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Back from another delightful stay at Blue Heron Resort. The room was delightful as always with refreshingly fast Wifi. John the manager helped secure our booking with a great value and also greeted us as we arrived and settled in. Thank you for the splendid service John! We really enjoyed block number two and end unit with view to Disney... More 

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for commenting on the service you received from John. He is certainly a valuable asset to our team! We are also thrilled that you and your family enjoyed our pool area. Certainly, there is nothing better than to relax by our beautiful pool after a long day at the parks. . As you mentioned, we are... More 

Jacksonville, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Currently at the resort for a week long family vacation. Staying in a sunrise condo. Plenty of room for a family of 4 adults and 4 teenagers. A fully stocked kitchen. We brought our own toiletries but they have it stocked to last a day or two . Everything clean. Very easy check in, literally took 3min. Beautiful lake view... More 

Was this review helpful? Yes 3
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you once again for choosing our resort. It was a pleasure to have you and your family as our guests. I was concerned to hear about your experience with the maintenance of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests.We hope that... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Driving up, dilapidated paint work and mould did not give confidence. The condo seemed to be ignored by its owner, as insufficient mismatched crockery and cutlery, as well as damaged door and tiles confirmed. The owners closet door would hold closed. I asked for more coat hangers, as only 13 were in a condo for 6. The dining table was... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We appreciate you taking the time to provide your feedback. Thank you for choosing to stay with us during your trip to visit Disney World. We do apologize that the service you received was not always as great as we would have hoped. Our resort has become known for the incredible service that we typically provide to our guests and... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

Great family resort! Everything you need to be comfortable on a budget. Great Cuban restaurant just minutes away. Disney and Seaworld minutes away. Pricey as far as groceries. Found a Wal-Mart about 10-15 minutes away. Traffic heavy around main enterance. Could use a signal but patience is a must.

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It was a pleasure to have you and your family stay with us. Thank you so much for mentioning how positive your experience was at The Blue Heron . I do agree a traffic light would be awesome. This is something we will look into addressing with the county. Thank you so much for the recommendation, we look forward to... More 

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our first trip to Disney, where we opted to stay off of Disney property. I will start off with the positives. 1. Close to everything 2. Nice view of the pool, back property, and Lake Bryan 3. Easily accessible elevators to rooms, parking, huge pool, and workout area. 4. Nice lounge area around pool 5. Enough room for... More 

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I would like to apologize for the inconveniences you experienced during your recent stay with us. Our #1 goal is guest satisfaction and we apologize for not meeting those expectations . I am sorry to hear about your experience with the cleanliness of your guest room. I would like to take this opportunity to apologize, as that was not the... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

I was nervous about staying here due to some bad reviews but found it to be a good place to stay. It was clean when we got there and everything we needed for a week long stay. Loved the washer and dryer helped me bring back everything from vacation back clean. The only reasons I didnt give this place a... More 

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking the time to share your experience with the Tripadvisor community. It is always our goal to provide great service for our guest for all the services we provide. I'm sorry to hear you experienced all these issues with the timeshare staff. I have brought forth the issues with their management company so we can avoid this... More 

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