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Blue Heron Beach Resort

3.5 of 5 13428 Blue Heron Beach Drive, Orlando, FL 32821
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#51 of 326 Hotels in Orlando
1,095 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Blue Heron Beach Resort
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Blue Heron Beach Resort
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1,095 reviews from our community

Traveler rating
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762
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
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English first
Darlington, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Based in Lake Buena Vista it is 5 mins from Down Town Disney and only a little more to other parks. Access is good from Vineland Road. We, wife and I no grand kids this year, had a one bedroomed apartment. Two bathrooms, master bathroom with jacuzzi. Bed was big enough to sleep comfortably across it even. There was a... More

Was this review helpful? Yes 1
Laval, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We passes 6 days at Blue Heron Beach Resort and we loved our stay. The personnal was friendly at our arrival and we had our room (1 bedoom, 2 small beds in the hall and a bed in the coach in the living room) immediatly, at 13h, even if the check-in started at 16h. In bonus, they gave us the... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Booked a room directly with BHBR last minute. Same price as all the sites. Kate on the phone (and later at the front desk) was so nice & helpful, explaining all about the resort; the location, amenities, etc. Upon arriving it looked a little strange, the resort just kind of in back of a strip mall. But once getting onto... More

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

It's location is perfect! It's like a home away from home! With the built in kitchen and laundry, you'll never feel you have left home, everything you need is right on your room. You can go out all day to see the beauty of the place and it's attractions and come back later in the afternoon and go for a... More

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home” during your stay with us. We are also thrilled that you and your family enjoyed our pool area. Certainly, there is nothing better than to relax... More

Wombourne
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel as part of a self managed trip from the UK. They made it all so easy and the facilities we had were simply fantastic. As far as value for money goes, it was right up there with the best too. We had a great time and made great use of the facilities too. Wish we had... More

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking the time to complete a trip advisor review and most of all thank you for all of the great comments about your stay. We hope to see you soon! The Staff and Management at The Blue Heron Beach Resort More

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I took a week vacation to Orlando to visit Disney World and a couple of the other surrounding parks. He chose the Blue Heron Resort and I am SO glad he did! We had an AMAZING view from our HUGE balcony. (I specifically asked for a room above the 9th floor on the "sun rise" side of... More

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you so much for taking the time to share your experience with the TripAdvisor community. We truly appreciate your comments regarding the amazing value you received during your stay with us. I do apologize for the broken screen door. The maintenance is handled through a third-party company and we will make sure to have them address this immediately. We... More

Hull
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 10 days at the resort after choosing it as good reviews and reading holidays brochures. We were a little disappointed but overall a decent place to stay. Never saw any staff the whole time here. Had major issues with wifi as with other guest reviews and got fed up of asking resort to sort it. They say no wifi... More

Was this review helpful? Yes 1
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We appreciate you taking the time to provide your feedback. We would like to thank you for staying with us. It is great to know that you enjoyed our suites and the beautiful views. We do not have wifi in the rooms, however we have it poolside and in the main lobby. The router does help with the internet in... More

Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

thanks for the last 16 days good points front desk went the extra mile with the wi fi bad points the rooms are getting older and need up dating but we had a lovely time and will be back next year the wilson family ps how about up dating with the bbc chanel on tv.

Was this review helpful? Yes 3
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for staying with us for the fifth time! Your continued support means so much to us! Wifi is an ongoing issue here at the resort and we are working to get this situation corrected. The units are being updated . we have almost completed the new carpet, new bed linens and flat screen TV's. We... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Blue Heron with my family in a two bed roomed apartment. Great views, clean and quiet. Pool was great for two teenagers open hours were perfect. Only issue was with the wifi and lack of it in our room. Also maid service was not as good, only came in once in two weeks. But loved the easy... More

Was this review helpful? Yes 2
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We appreciate you taking the time to provide your feedback. Thank you for choosing to stay with us during your trip to visit Orlando. We do apologize that we do not have wifi in the units, only poolside and in the main lobby. As we are a condominium hotel, we do not offer daily housekeeping. We do offer a complimentary... More

1 review
2 of 5 stars Reviewed 1 week ago

We stayed here for 3rd year in a row. Got comped 2 days for previous bad stay. Argued with clerk to get the 2 free days upon arrival. Flooded with flyers from restaurants on what was supposed to be a secure floor. 25 loose tiles in room. Mattress was from a porn shoot it was wore out so bad. Nobody... More

Was this review helpful? Yes
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We are deeply disappointed to hear that your stay was not up to our usually standards. Please accept our apologies that your room was a disappointment. The mattresses in most units are new . I am sorry if yours was not. We could have replaced it or moved your room , if you had let us know. The same for... More

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Additional Information about Blue Heron Beach Resort

Address: 13428 Blue Heron Beach Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Blue Heron Beach Resort 3.5*
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Also Known As:
Blue Heron Beach Hotel Orlando

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