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Rosen Shingle Creek

4.0 of 5 9939 Universal Boulevard, Orlando, FL 32819
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Rosen Shingle Creek
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Rosen Shingle Creek
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2,338 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rosen Shingle Creek
See the most recent reviews
Toronto, Canada
2 reviews
3 of 5 stars Reviewed October 31, 2011

As a family of 4 with two small kids, we spent first part of our one week vacation at Disney World resort hotel and then decide to bid for another 3 nights through priceline. That's how we got the deal for this hotel for $50 per night for 3 nights. The location of this hotel is good and is close... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi happymom116. I would love the opportunity for you to email me or call me personally to talk about the issue upon check in. The front desk should never treat anyone differently based on their rate and when it comes to priceline/expedia/travelocity, etc. they do not see the rate. I hope the 11th floor gave you better views. I don't... More 

Mississauga, Canada
Top Contributor
65 reviews 65 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 31, 2011

Rosen Shingle Creek is a lovely hotel, nicely decorated and relatively new. The rooms are well appointed and the staff is courteous. This is not a hotel i would stay at for personal holidays as everything is very far away from the rooms. This is a perfect convention hotel for business or large product launches etc. The food from breakfast... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi OntarioTravelExec! Thank you for your review....sorry to hear about the fitness center. We don't normally get reviews about the fitness center so I wasn't aware that this could cause an issue. I'm so sorry that you got stuck without a treadmill. I'm glad overall your stay went well. I hope that you will stay with us again and be... More 

Orlando
1 review
5 of 5 stars Reviewed October 31, 2011

Rosen Shingle Creek Resort was hands down the most amazing hotel I have been to. The exterior is beautiful, the view of the golf course and the pool from my room was amazing! The staff here were more than welcoming and pleasant to talk to! Every year I celebrate my birthday weekend in a different city, state and hotel. This... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Awe thanks Davis G! It was such a pleasure speaking to you. I truly enjoy working on this TripAdvisor page so that I can assist in every aspect of a guests stay. Let me know when you and your family will be back again and I'd be honored to assist again. Thank you and HAPPY BIRTHDAY! Troy Shoemaker Assistant Director... More 

boise, idaho
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 24, 2011

This hotel has the architectural bones to be very nice, but the finishing details make it merely fine - overall I think it's saving grace is cleanliness: having said that our daily maid service to our room was entirely skipped one day...oops. The concierge service was friendly and helpful. It's weird that there's no taxi line, but rather a fleet... More 

Was this review helpful? Yes 2
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi lanaclaire. Thank you for sharing your experience at Rosen Shingle Creek. I will definitely pass on this information to our Valet Manager to ensure they know that someone should be assisting with the town cars. Let me know if I can help with anything. Thank you for choosing our property. Troy Shoemaker Assistant Director - Central Reservations Rosen Hotels... More 

Miami
Top Contributor
156 reviews 156 reviews
125 hotel reviews
448 helpful votes 448 helpful votes
4 of 5 stars Reviewed October 21, 2011

As a repeat guest I feel the hotel and convention facilities are consistent and overall great. However had a few issues: Was never greeted or acknowledged by any doorman or vales. To charge $12.00 for terribly inconvenient self parking is just wrong! Cheap substandard bed linens and pillows. This is a shame because the quest rooms in general are beautiful... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi bowman716! Thanks for updating everyone on your most recent stay. We greatly appreciate all guests’ feedback but definitely love when we have the opportunity to know of areas that need improvements. I'm sending an email to the manager of the Enterprise desk. This isn't how that desk should run and I will ensure that the management staff knows about... More 

Sebastian, FL
2 reviews
5 of 5 stars Reviewed October 20, 2011

We stayed at the Rosen October 7-9th. While in the Orlando area we visited Sea World and Discovery Cove. Initially we desperately wanted to stay at the Renaissance because of the proximity to Sea World. I can not express how happy I am that we stayed at the Rosen instead. We stayed in the grande suite, I have no words... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

YAY familyvactioner! I'm so happy that I was able to assist in making your stay wonderful. I knew you would love that room. I hope the birthday is something your daughter will remember for a long time. Looking forward to working with you in the future. Thanks, Troy Shoemaker Assistant Director - Central Reservations Rosen Hotels and Resorts 9939 Universal... More 

Palm Beach Gardens, Florida
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2011

very nice facility, very nice rooms, extremely clean. All the facilities of the high end Orlando resorts lacking only the small things like high quality linens, feather pillows and specialty toiletries that could make it a 5 star resort. Spring for the $20 per night for valet parking as self parking is also at a daily fee and seems a... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hello gopcharles. Great suggestion! I'll definitely send it to the General Manager to look into. I'm glad that you enjoyed your stay. We surely hope to have you stay with us again. Thanks again, we appreciate the feedback. Troy Shoemaker Assistant Director - Central Reservations Rosen Hotels and Resorts 9939 Universal Blvd. Orlando, FL 32821 Direct Line: 407-996-1474 Cellular: 407-832-1569... More 

Jacksonville, FL
1 review
5 of 5 stars Reviewed October 14, 2011

We are the Geshays. I must first say . . . What a beautiful property . . . Luxurious, classy, elegant, perfect amenities and immaculate .... definitely deserving of a 5 Star Rating Plus . . what more can you ask for??? In my book, it ranked right up there with the J.W. Marriott & Ritz Carlton, but much more... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi Teresa G! THANK YOU SO MUCH! I really appreciate the kind words. It was such a fantastic day when I got to meet you and your husband. I also appreciate the referrals! I just met your friends the other day....I sure hope they enjoyed their stay! Let me know if you are ever back in the Orlando area. I... More 

Akron, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2011

This hotel is simply magnificent in terms of service, cleanliness, food, comfort and atmosphere. I was here for a conference and it seemed more like a vacation, despite having to sit indoors all day. The courteous, attentive service was wonderful as was the great food. We had two meals in the Osceola Cafe, which were well prepared and reasonably priced.... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi pickytraveler53 Thank you. I was worried when I first saw that 'pickytraveler' wrote something about the hotel that we may have not lived up to your standards, but I was relieved to hear that we did! Thank you for taking time out of your busy schedule to update us on your stay. We always appreciate feedback from our guests.... More 

Port Richey, Florida
Top Contributor
68 reviews 68 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 14, 2011

Stopped at the Shingle Creek for an overnight business stay this week. I chose it primarily because of the great rate available from Priceline. While I don't match the RSC to the top-tier resorts in Orlando, it is a large, relatively upscale, well-maintained hotel with nice, spacious rooms and common areas. I didn't get to experience much of the amenities,... More 

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi Bullzfan Thank you for your honest opinion of the hotel. We appreciate all the feedback we receive on the hotel. I'm sorry to hear about the slower check in and out process during your stay. I'm not sure what happened. I hope that we are able to have you stay again in the future....but next time let's hope you... More 

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Additional Information about Rosen Shingle Creek

Address: 9939 Universal Boulevard, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rosen Shingle Creek 4*
Number of rooms: 1500
Reservation Options:
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Also Known As:
Rosen Shingle Creek Hotel Orlando
Rosen Shingle Creek Orlando
Shingle Creek Resort
Rosen Shingle Creek Resort
Hotel Style:
#2 Top resorts Hotel in Orlando
#6 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#11 Romantic Hotel in Orlando
#29 Business Hotel in Orlando

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