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All 326 Orlando hotels

Rosen Shingle Creek

4.0 of 5 Resort   |   9939 Universal Boulevard, Orlando, FL 32819
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Rosen Shingle Creek
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Ranked #28 of 326 Hotels in Orlando
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 18, 2011
tlabs
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2,180 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rosen Shingle Creek
See the most recent reviews
1 review
5 of 5 stars Reviewed March 18, 2011

Stayed 4 nights with my daughter and loved all the amenities. Great location and beds super comfortable. Loved how well the grounds are kept. Definitely stay there again

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tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Great review tlabs! THANK YOU! More

floridan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 17, 2011

After reading some of the mixed reviews, I wasn't sure what to expect. What I found was an "Old Florida" style contemporary hotel Granted, it's a convention hotel, but they did a great job personalizing it. There's everything you need under one roof, 24 hr deli and grocery store (very reasonable prices). Several restaurants and bars to choose from. The... More

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tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Thanks fldan! Although I'm bias...I totally agree with what you have to say! I'm very happy to hear that you enjoyed your stay. If you need anything in the future, please don't hesitate to ask. Thanks again, Thanks again, Troy Shoemaker | Assistant Director of Reservations Rosen Shingle Creek 9939 Universal Blvd | Orlando, Fl. 32819 Phone: (407)996-1474 | Cell:... More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed March 17, 2011

Great experience at this hotel. Very friendly and helpful staff, everyone smiled when you walked past. Great food and extremly clean and well kept. I am a young traveler and usually get treated as such but at this hotel they showed great respect. Pools and hot tubs were extremely clean. Excellent experience would recommend. PS. The arcade is a nice... More

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tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Your review made us smile jaxfl0rida! The pools are amazing! We have to look at them everyday and just dream that we were out there relaxing and enjoying the beautiful sun! I'm so happy to hear that you enjoyed your stay. My personal information is below if you need anything in the future. Thanks again for your positive review, Troy... More

west creek NJ
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 16, 2011

Stayed there for three nights with a suppliers convention.The hotel was spotless and all staff that I had contact with were helpfull and friendly.Pool is decent and only ate at one of the resturants,it was the breakfast buffet (can't remember the name) food was good and I thought reasonably priced.

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Chicago
Top Contributor
50 reviews 50 reviews
47 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 14, 2011

Spent 4 nights here for a business convention. This property is top notch. Rooms not large, but include a refrigerator and flat screen tv with what appeared to be some hd channels. In room coffee was nice. I was told that the convention host provided the in room internet service, so I can't say if they normally charge for this.... More

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tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi Fusebuddy I'm sorry to hear you had to experience everyone out enjoying the pool as you worked. Next time, we hope, you can get away for some relaxation by the pool. Thanks for the great review. Parking is usually a topic of discussion on this website. It is something that we, unfortunately, can't change unless we change the aesthetics... More

Plaistow, New Hampshire
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 13, 2011

So I just checked in this morning. Kiersten on front desk was super helpful finding me a room in the same wing as my parents who are here also. Hotel room is nice - reminds me of an upscale Marriott Courtyard with the separate washroom/toilet etc. Property is beautiful with great views, very peaceful. Pool is great, lots of towels... More

Was this review helpful? Yes 13
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Good Day LeahHaydock~ Thank you for your review and I have passed this information on to the appropriate departments including the General Manager. We definitely do not want to associate ourselves with companies that run like this so we will have to research the unfortunate issue. I am so sorry again for this trouble. I've also passed on your review... More

VA
Top Contributor
105 reviews 105 reviews
103 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed March 11, 2011

Was checked in by disaffected youth at the front desk. Went to a room that was OK. I've had bigger rooms in Courtyards. If you're looking for a high-pressure shower try a Holiday Inn Express because this place has low-flow shower heads. And if you're looking for hot water, shower before 7 a.m. The parking is $12 and a hike.... More

Was this review helpful? Yes 1
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Hi HonestReviewForU! The only thing I can say is I'm sorry. I really wish that your stay would have been better. I've alread passed on your information regarding the taxi services. This is the second review within the week that I've read like this. Not right and we will definitely review. If you would like to talkl to me personally... More

Augusta, Georgia
Top Contributor
56 reviews 56 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 11, 2011

$12.00 parking is ridiculous considering how far the lot is from the hotel. We opted for the $20 valet. The carpeting in the entire hotel needs replacing. Looks like they spent a mint on the phone system. Who cares what the phone looks like? The carpet is terrible. I agree with another reviewer - thank goodness I had my own... More

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tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Thank you LynnLJM for your review. I truly hope that your experience at the hotel was a fluke because that is definitely not the normal for our hotel. I am so very sorry to hear about your experiences. I'm going to pass on your review to our engineering department regarding the carpet. I know we do a lot of preventitive... More

Panama City, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2011

The Rosen Shingle Creek Resort was an “Awesome” place to stay. We thoroughly enjoyed our stay from the moment we arrived until we departed. The staff was very polite and professional and was able to accommodate all of our needs in a timely manner. The room was spacious and modern in décor, with plenty of towels, pillows and toiletries. Our... More

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tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

Thank you so very much Cyrax1701 for your review. We greatly appreciate all feedback. We hope that you are able to visit us again in the near future and experience the amenities you missed. Thanks, Troy Shoemaker Assistant Director - Central Reservations Rosen Hotels and Resorts 9939 Universal Blvd. Orlando, FL 32821 Direct Line: 407-996-1474 Cellular: 407-832-1569 More

Las Cruces, New Mexico
Top Contributor
54 reviews 54 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 5, 2011

The negative reviews make me laugh. Here's a couple of things that I noticed that were complained about in the reviews: *Parking: Yes, it is twelve dollars a day to park. But no, it is not a country mile to get inside. It isn't a motor lodge! You can't pull right up to the door! I was a little peeved... More

Was this review helpful? Yes
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review

WOW westgatedirector.... We greatly appreciate the feedback and are ecstatic that your stay went well. Please don't hesitate to contact me personally if there is anything I can help in the future. Thanks again, Troy Shoemaker | Hotel Services Manager Rosen Shingle Creek 9939 Universal Blvd | Orlando, Fl. 32819 Phone: (407)996-3328 | Cell: (407)832-1569 tshoemaker@rosenshinglecreek.com More

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Additional Information about Rosen Shingle Creek

Address: 9939 Universal Boulevard, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rosen Shingle Creek 4*
Number of rooms: 1500
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Also Known As:
Rosen Shingle Creek Hotel Orlando
Rosen Shingle Creek Orlando
Shingle Creek Resort
Rosen Shingle Creek Resort

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