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Lake Buena Vista Resort Village & Spa

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8113 Resort Village Drive, Orlando, FL 32821
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Lake Buena Vista Resort Village & Spa
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4,223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Lake Buena Vista Resort Village & Spa
See the most recent reviews
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 25, 2013

We stayed for 5 nights mid April. I had requested building 5 at time of reservation but when we got there no rooms available. We got building 2 ground floor. First impression was the 2 bedroom villa was adequate. The furniture needs updating. Sofa sagged and chairs were oddly small. The beds were horribly uncomfortable. The first morning we were... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

Thank you for taking the time to share your experience with us. We appreciate your comments, and are sorry to hear that we did not exceed your expectations on your recent stay. We hope that you will consider staying with us again so that we can show you better hospitality. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2013

Stayed here for 2 weeks over Easter period. Have stayed here a few times before and feel it's a brilliant location for all the attractions etc. Only minor niggles were had to call 4 times to get cereal bowls - our ones were chipped and cracked. You have to pay for coffee (except first sachet - we never had one!).... More 

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

We are so happy to hear you chose to share your Easter holiday with us! Our pools are in high demand during the holidays so we apologize for any crowds you may have experienced. We truly appreciate your review and we look forward to seeing you in the future! More 

Boydey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 25, 2013

We are currently in the resort on holiday. The apartment is ok, big, quite clean although damaged furniture and stained carpets and the disney parks are fab. However I wrote to the resort weeks ago to let them know we were coming on our honeymoon and could we please have a fireworks view room. No one has acknowledged this is... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

Congratulations on your new marriage! If you are still at the resort, please let us know so that we can congratulate you in person! We’re delighted that you have chosen to stay with us, and we appreciate your comments. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 24, 2013

My Husband, 5 Children and Myself were at this Resort for 7 days (April 6 - April 13). Not only was it Our Family Vacation but My Eldest child turned 13 on the 11th and I must say This Resort and The Staff Were Amazing, Over The Top and I have Not 1 Complaint! I emailed The Resort prior to... More 

Was this review helpful? Yes 2
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

Thank you so much for taking the time to write a review for our property! We are so happy you chose to celebrate your child’s birthday and family reunion with us! Trish and our staff will be so pleased to hear how much you appreciated their services and our amenities. We look forward to hosting you and your family again... More 

Coggeshall, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 24, 2013

I stayed with my partner and 3 children for a fortnight in April. We had a spacious apartment in block 2 ( 3 bedrooms, one with en-suite bathroom and shower, and one other bathroom, washing machine, tumble dryer, dishwasher, microwave ). We had a few minor issues with fittings and fixtures - a plastic light shade fell off one night,... More 

Was this review helpful? Yes 2
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

We’re so glad to hear that you and your family enjoyed your stay with us! Our amenities are a great way to relax and we are glad you found our location to suit your every need! Thank you for sharing your experience with us. We hope to see you again very soon! More 

Ormond Beach, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 24, 2013

We had the three bedroom suite with fireworks view. The room was clean and spacious. The elevators are quick. The parking is difficult if you get back after 5pm and the spaces in the parking garage are extremely small if you have an SUV type vehicle. The pool area is awesome for the kids. We have a 6 year old... More 

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

We are happy you and your family chose to spend your getaway with us! Our pirate pool is a great hit with the kids and we are thrilled to hear your children were able to enjoy our amenities. Thank you for all of your comments. We hope to see you again soon! More 

Holliston, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 24, 2013

My husband and I stayed here for several nights during mid April 2013. When we checked in around midnight we had trouble finding a parking spot. Our suite was a two bedroom/two bath suite which was very comfortable and roomy. However, it had not been properly cleaned from the last guests. There were rings from glasses on the counter, food... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

We are happy to hear you found our location and amenities to be ideal for your vacation. However, we sincerely apologize for any discomfort you experienced while staying at our property. We appreciate all your comments as it gives us insight to how we can improve in the future. We hope that you choose to stay with us again so... More 

York, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 24, 2013

We had the best holiday ever staying here! we had been let down on previous Orlando holidays by making the wrong hotel choices and after reading some recent reviews i was open minded when we arrived here but i needn't have worried our apartment was clean and spacious and had everything we needed throughout our stay. The main bedroom was... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

Thank you for taking the time to write a review. We are thrilled to hear your holiday was fantastic, and that you found our property to have everything you needed for your stay. We look forward to welcoming you back on your next visit. More 

Brooklyn, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 23, 2013

We stayed here in March with two young kids (3.5 yo and 8 months) in a 3 bedroom. The room was a bit dated and parking at night was difficult. The lack of transportation to the attractions was a great disappointment. Our room had a view of the highway and empty lot from the balcony. The girls did love the... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

Thank you for sharing your experience with us. We appreciate your comments and feedback. We’re glad to hear that your little ones enjoyed the Pirate’s Plunge pool and we hope that you will consider staying with us again. More 

Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

Stayed 11 nights, march/April 2013, building 2. Staff very helpful/thoughtful and friendly! Special thanks to Anthony who tried to track down my missing husband and daughter (turns out Walmart is huge). Lovely and huge 3 bed apartment was probably cleaner than the disney property we stayed in. Lifts and public areas spotless (once saw dirty footprints, all clean on our... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this review

Thank you for your review. We are so pleased to hear that you loved our resort, and that you found our staff members to be friendly and attentive! We hope to welcome you back soon! More 

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