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Homewood Suites by Hilton Orlando-UCF Area

#15 of 329 Hotels in Orlando
Certificate of Excellence
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3028 N Alafaya Trail, Orlando, FL 32826
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Homewood Suites by Hilton Orlando-UCF Area
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349 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm City, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

When we opened the door, cold air, full kitchen and separate room with King. 2 full screen TV's . The buffet was great with Kim replenishing everything and cleaning tables. please clear off your table!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Hawthorne, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I would stay here again in a heart beat. Was easy to get to. Staff was very helpful. Rooms were clean and AC worked great. I loved it was a suite so when I woke early I didn't disturb anyone. They had extra blankets and pillows in the closet.

Review collected in partnership with Homewood Suites by Hilton

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Florence
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I recommend this hotel highly if you're going to be in the UCF/ Technology centers areas. Good location & great staff. Walgreens right next door. Surprisingly quiet, even though there is a major street (Alafaya Trail) in front. Good breakfast with 2 waffle makers. Decent evening fare with draft beer & wine.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Gregory S, We thank you for your continued loyalty to the Homewood Suites UCF and Hilton family. We truly appreciate your kind words, your recommendation to other travelers means the world to us. We are looking forward to welcoming you back soon. Sincerely, Steffi Snelling General Manager More 

Lansing, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Homewood Suites is the best place to stay in Orlando. Outstanding staff will meet your every need. The manager Ms. Steffi Snelling and the front desk clerk Louran are the most kind staff your will ever find. The breakfest crew at the hotel will start you day off with a smile. They arevery friendly and helpful, and brighten up... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Lloyd F, Your review truly made our day when I shared your comments with my team. We are grateful for your continued loyalty to our hotel as well as the Hiton family. We cannot wait to welcome you back soon. Safe Travels! Steffi and her team More 

Palatka, United States
1 review
5 of 5 stars Reviewed 1 week ago

I attended a conference located near Homewood Suites. My four children accompanied me during my stay. The hotel provided me with a complimentary upgrade to a 2 Queen Suite with an additional sofa which converted to a double bed. My kids enjoyed the pool and basketball court. The complimentary breakfast was fantastic!! I would definitely stay here again!

Review collected in partnership with Homewood Suites by Hilton

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SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Jana W, Thank you so very much for your wonderful feedback and thank you for sharing it with the Tripadvisor community. We are happy to have been able to provide you with the upgrade and make your stay even more comfortable for your family. We are thrilled to hear that the kids enjoyed their time with us and certainly... More 

WesWton
1 review
4 of 5 stars Reviewed 1 week ago

We went to Orlando to visit our son who is studying at UCF. The location of this hotel is the best for people who want to stay few days near the university. In addition the attentios and the facilties at the hotel are really good.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Antonio D, Thank you for your wonderful review here on Tripadvisor. We are excited that you enjoyed your stay with us and hope to welcome you back for many years to come while your son is studying at UCF. We are looking forward to serving you again soon. Sincerely, Steffi Snelling General Manager More 

Cambridge, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed the room and the staff was friendly and accommodating. The breakfast, however, left something to be desired. I found it to be dry, cold, and unappealing. The room rate was decent and didn't break the bank when I had to go elsewhere for my morning energy.

Was this review helpful? Yes 1
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear shwaters, Thank you for your candid review of your recent experience at our hotel. I am delighted to hear that our team took great care of you. I do however apologize that the breakfast was not to your satisfaction. We do prepare all items fresh every morning but always appreciate feedback as we continuously improve our service for our... More 

Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel does well on: 1) Location (close to UCF and restaurants, and shares a parking lot with Walgreens, in case you forgot something), 2) Cleanliness (Shows a little wear and could use a deep clean on the vents and couch-felt we needed to put a sheet on the couch, but overall felt clean). 3) Unscented: (Very important to me...rooms... More 

Was this review helpful? Yes 1
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear momwouldsay, Thank you very much for your comprehensive and candid review. We are happy that you enjoyed your stay overall and I thank you for your feedback as we continuously look for ways to improve our services for our guests. I do apologize that breakfast was not to your liking, we do prepare our eggs fresh throughout the morning... More 

Dothan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great first room, but TV was constantly blanking out every minute or so, the front desk upgraded my room since the TV could not be repaired at that time. The 2nd room I moved into had wet carpet under the AC vent, the front desk moved me once more to a upgraded room with no other problems.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear John S, Thank you very much for your honest feedback. I truly apologize for the inconveniences you experienced during your stay. I am happy that my team was able to accommodate you to an upgraded room and you were able to enjoy the remainder of your time with us. Thank you for bringing these TV and AC issues to... More 

Aliso Viejo, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am a Hilton HHonors Member and choose this hotel because we had many family members meeting and we wanted a hotel that provide suite rooms and food service. There were many items to choose from during breakfast, including healthy choices. Though there was only one dinner selection, it was very helpful to have a good meal right there at... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Barbara D, I am thrilled to hear that you and your family enjoyed your stay with us. Thank you for taking the time to write about your recent experience. My team was proud to hear your feedback- they love taking care of our guests. Thank you also very much for your loyalty to the Hilton family and being an... More 

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