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Homewood Suites by Hilton Orlando-UCF Area

#12 of 335 Hotels in Orlando
Certificate of Excellence
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3028 N Alafaya Trail, Orlando, FL 32826
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Homewood Suites by Hilton Orlando-UCF Area
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383 Reviews from our TripAdvisor Community

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Pune
1 review
5 of 5 stars Reviewed yesterday NEW

Great rooms, nice layout, the beds are very comfortable. There is a TV in both the rooms. The kitchen is good and fully equipped. The complimentary breakfast is tasty and has good variety. They also ordered Chicken when i mentioned that i dont eat beef or pork. If you need a home away from your own home this is a... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank pune-pune
Englewood, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel to anyone. Staff was excellent, knowledgeable, cheery, and most helpful. I found this to be one of the most enjoyable stays I have encountered. For the price, I do not think you can beat it anywhere.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Matthew S
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Matthew S, Thank you so much for your excellent feedback regarding my team and thank you for taking the time to share your experience with the Tripadvisor community. We are looking forward to welcoming you back soon. Sincerely, Steffi Snelling General Manager More 

Avon, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was clean, the staff efficient, friendly and professional. We moved our son to Full Sail University and will be staying here frequently when we visit our son. The breakfast selections were good.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Larry V
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Ok, so I went to Florida from Friday, December 18th, 2015 through Wednesday, December 23rd, 2015 from New York because I had winter training with my High School Varsity Swimming team (and of course it was outdoors on the coldest week of the year in Florida (48 degrees Fahrenheit)), and we booked reservations to stay at this hotel. When we... More 

Helpful?
1 Thank MixxRemixx
Savannah, Georgia
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

We stayed here for 4 nights with our twin 19 month old kids. They provided us 2 pack and play cribs all set up in our suite on arrival. The place was spotless and the staff were very helpful. Having a kitchen was a huge plus and there was ample space for the 4 of us. The breakfast was good... More 

Helpful?
1 Thank G P
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear GP, Thank you so very much for your wonderful review, It was truly our pleasure to welcome you and your family. We are thrilled that we were able to provide you with everything you needed during your stay. We are looking forward to welcoming you back soon. Sincerely, Steffi Snelling General Manager More 

Florida, United States
2 reviews
3 of 5 stars Reviewed November 28, 2015

Arrived and was greeted respectfully and was setup quickly. After arriving to my room I found the fridge had items left from the previous guest. Half cup of fast food soda, a carton of mini wines and I also found french fries on the kitchen counter. Reported immediately to the front desk and left for dinner. Nothing was done to... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Esteban V
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Esteban V, Thank you very much for providing us with your candid feedback regarding your stay. I am deeply sorry about the inconvenience you experienced, please accept my sincere apologies regarding the miscommunication and cleanliness issues you encountered. Please be assured that we continuously work on improving our service and every item you mentioned was addressed with my team... More 

Thibodaux
2 reviews
3 of 5 stars Reviewed November 27, 2015

Everyone is friendly and nice hotel. I had an issue with our room not being clean. I found dirty towels on top on the shower curtains when I got to the room. Did come get them but they did not attempt to clean the shower so I had to ask for some cleaning supplies. I found molded unwashed pots in... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ashley G
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear Ashley G, Thank you very much for taking the time to provide your feedback. I truly appreciate your candid review. On behalf of my team, I do apologize for the cleanliness issues you experienced during your stay. I can assure you these items you mentioned will be addressed immediately with the room attendants. Thank you again for bringing it... More 

Detroit, Michigan
2 reviews
5 of 5 stars Reviewed November 25, 2015

We were quite pleased with our stay at the Homewood Suites on Alafaya Trail. The staff was outstanding, and the accommodations were clean and quiet. This made for a pleasant, stress-free stay. The front desk went above & beyond the call of duty by searching out our erroneously placed reservations and correcting our mistake. Then they set us up with... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank IBPassingThrough
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear IBPassingThrough, Thank you very much for taking the time to review your stay with us at the Homewood Suites UCF Area. I am pleased to know that my team was able to assist you with your reservation and you enjoyed your visit after the initial confusion. Thank you for your wonderful remarks regarding my team and the cleanliness of... More 

Wellington, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 24, 2015

I stayed at Homewood Suites in Orlando with my children in order to visit the University of Central Florida. Having the front sitting room and the small kitchen was a nice plus so that everyone was not in the same room at the same time. The room was clean, comfortable and big enough. This is not a very large suite,... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank SJG4444
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear SJG4444, It was a pleasure to welcome you and your family to the Homewood Suites UCF and we truly thank you for taking the time to write this wonderful review about our hotel and team. We are glad you were comfortable and felt safe in your suite. I appreciate your feedback regarding our breakfast buffet. We prepare our breakfast... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 23, 2015

Amazing hotel, large room, clean, and comfortable. Hotel offers smoking rooms a big plus for those who choose to smoke and get work done in their rooms. Excellent internet service and friendly and professional staff. Awesome breakfast. Well appointed business center.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 536gloriap
SSnelling, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review

Dear 536gloriap, We are truly grateful for your excellent review regarding your recent stay with us. We are pleased to know that you enjoyed the comfort of our suites, as well as the services we offer. We are looking forward to welcoming you back in the future. Sincerely, Steffi Snelling General Manager More 

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