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Holiday Inn Express Hotel & Suites Orlando East - UCF Area

#9 of 329 Hotels in Orlando
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12250 East Colonial Drive, Orlando, FL 32826
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Holiday Inn Express Hotel & Suites Orlando East - UCF Area
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127 Reviews from our TripAdvisor Community

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    3
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lynchburg, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Everyone was helpful and the facility was clean. Great location if you are staying on the east side of Orlando Florida. Close to colleges and restaurants as well as shopping. The breakfast was just right.

Was this review helpful? Yes
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 6 nights at this hotel recently and were very pleased with it overall. It's new so that's a plus and the staff was very friendly and helpful. The breakfast that is included could use a little upgrade or change from time to time since we had the same options 5 out of the 6 days we were there.... More 

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Thank you so much for taking the time to leave a review about your stay with us. We are so glad that our staff was able to make your stay enjoyable! We truly appreciate your feedback as we are always looking for ways to improve. Please come back and see us next time you are in town visiting family! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My son is going to school in September. We drove to (weekend of July 18th) Orlando to visit his apartment choices and stayed here. When my sister and I come to visit my son I plan to stay here again. Pillows were great, I really liked how the dining area for breakfast was set up. I am WW member and... More 

Was this review helpful? Yes 1
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

We are so appreciate of your wonderful comments about our hotel and your stay with us! Thank you for taking the time to write your first TripAdvisor review about us! We do our very best to make our guests stay more than enjoyable and are glad that we were able to accomplish this for you. We have so many parents... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very quick and smooth check-in. Adequate outdoor pool and fitness center Better air conditioning than some holiday inns -handled both heat and humidity well. Colonial Drive under construction in this area so access to hotel is a bit slow at times Staff saw me pulling the luggage cart out of my room and simply volunteered to take it to the... More 

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Wow! Thank you for your wonderful comments about our hotel and staff. We believe that good service is truly the most important thing in the hospitality industry and we are so glad that we were able to accomplish this for you. Our entire staff is trained to give great service, no matter what department they are in. We look forward... More 

3 of 5 stars Reviewed 2 weeks ago

I stayed at this Holiday Inn for a short visit at the end of May. I will say I loved the room, breakfast and accommodation of my request for a late checkout! My room was clean and spacious, the beds were fresh and inviting, pillows amazing! My bathroom was large and I loved the walk-in shower! Unfortunately, my shower had... More 

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Thank you for taking the time to write a review and for your nice comments about our hotel. We truly appreciate your feedback as we are always looking for ways to improve. We have safes available at the front desk 24 hours a day for valuables anytime you visit. Please contact the front desk to request one. Please call the... More 

Weston, Florida
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second time we have been there and it was good again. Rooms are of a good size, internet is reliable, breakfast nothing to brag about but will do. Staff is very attentive. Only problem right now is the access with all the work going on in that road but not really their fault.

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Thank you for your great comments about our hotel and staff. We are always excited to hear that we are doing a great job and that we were able to make your stay enjoyable. We truly appreciate your feedback and look forward to having you stay with us again next time you are in the area for a third visit. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We have now stayed at this location because our son goes to University of Central Florida. Each and ever time it has been a great experience.. We have called ahead, made reservations and just walked in. Each and everytime a pleasure. The last experience wasJuly 8 and 9. Just walked in had 2 great ladies get us the perfect room... More 

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Thank you so much for taking the time to write about your recent and many stays with us! It makes us so happy to hear from our loyal guests so that we can get to know them. Sheila, Amanda, and Maya are wonderful employees at the Front Desk and they will be thrilled to hear about your nice comments. Please... More 

Macomb, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here in the beginning of April with my family to visit a friend, and since it was quite new, I expected my stay to be quite comfortable. I had stayed at some Holiday Inns before, but none were quite like this. For one, this place was located quite well: it was in the middle of everything. One way... More 

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Wow! Talk about a great review! Thank you so much for sharing your wonderful comments. We take customer service very seriously and try our best to make our guests feel as at home as possible. We are so glad that you were able to enjoy all of the amenities that we offer, as well as take advantage of our convenient... More 

Texas Gulf Coast, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Poor hotel experience rooms are ok . My friend and I had booked separate family rooms his was done for two and he was told to make the other beds himself. Mine was a bit dirty as if some one passed a hover very fast and forgot to dust?? happened to service? Our experience with the breakfast is boring.

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Thank you for taking the time to write us a review. I would like to apologize for the confusion with the sofa bed in the other room. For our guests who wish to utilize the extra bed in the room, we have a fully stocked bag of linens in the closet. We are always looking for ways to improve and... More 

4 of 5 stars Reviewed 4 weeks ago

My mom, my wife and I visited Orlando May 1-4, 2015 for a wedding. From the time we checked in until we checked out, we felt very welcome. The Front Desk Host Shantile, greeted us in a warm and friendly manner got us all checked in. The rooms were very clean and comfortable. One of the cleaning staff Dee stopped... More 

Was this review helpful? Yes
BruceGrube, General Manager at Holiday Inn Express Hotel & Suites Orlando East - UCF Area, responded to this review

Thank you so much for your wonderful comments about your stay with us. Our goal is to make all of our guests feel like they are at a home away from home and we are so glad that we were able to make you feel this way. Our staff loves when they are acknowledged for their hard work and Shantile... More 

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