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Wingate by Wyndham at Orlando International Airport

3.0 of 5
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5750 Hazeltine National Dr, Orlando, FL 32822
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Wingate by Wyndham at Orlando International Airport
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Ranked #167 of 329 Hotels in Orlando
A recent review
4 of 5 stars Reviewed July 29, 2012
dciffarelli Morgantown, Pennsylvania
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758 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Wingate by Wyndham at Orlando International Airport
See the most recent reviews
A TripAdvisor Member
3 of 5 stars Reviewed August 3, 2012

Was mostly satisfied with my stay however I was GREATLY Disappointed by the INTERNET SERVICE. It was HORRIBLE...I even called repeated about it and was transfered to some Tech Support person who assest there was some sort of problem but nothing was ever repaired.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you for choosing to stay with us and do appreciate the feedback. I am glad that you enjoyed your stay with us minus the internet connection. This was a reset issue. We have since identified the issue and have rebooted and all is fine. I do apologize for any inconvenience this caused you during your stay with us. We... More 

Morgantown, Pennsylvania
Contributor
18 reviews 18 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 29, 2012

This hotel location is great, conveniently located to airport. We stayed here just 1 night, arrived in Orlando at 11:30 pm. Called for shuttle as soon as we had our luggage for ride to hotel, had to wait about 20 minutes for ride. It seems as though this is routine though.. so just be prepared to wait for the shuttle.... More 

Was this review helpful? Yes
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you so much for your business. We are so fortunate to have had you as guests of ours during your visit to Orlando. We are so glad that you enjoyed not only the location but also your stay with us, I am so happy that we exceeded your expectations. We take pride in providing excellent customer service and are... More 

Galway
Top Contributor
88 reviews 88 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed July 29, 2012

I booked accomodation for 1 night as we got into the airport late. The receptionist could not find our booking but after about 20 minutes, the manager sorted it out and upgraded us to a suite (room 302). Room was clean but not spotless with some debris from last guest remaining but nothing to get upset over. It was large... More 

Was this review helpful? Yes 1
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you so much for your business. We really do appreciate you taking the time to respond to your stay with us on Tripadvisor. I do apologize for the wait you had initially at checkin. Thank you for your patience. We are glad that you enjoyed your suite as well as feel as if the value proposition was there overall.... More 

Fort Pierce
1 review
5 of 5 stars Reviewed July 27, 2012

HOTEL<STAFF< GREAT will stay next time flying in or out of orlando...Room was clean well furnished ...Lots of great places to dine within walking distance....THANKS

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you so much for your kind words. We really do appreciate your business and you taking the time to provide feedback on your stay with us. I am happy to see that we exceeded your expectations. We look forward to your next visit with us. Thanks again! More 

Saint Catharines, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2012

We stayed at this hotel as a stopover before getting the house that we rented in Kissimmee. I must admit I was a little reticent to stay here as I booked through a discount website, and read some bad reviews after I found out what hotel I was getting. I will say that upon arrival the front desk was very... More 

Was this review helpful? Yes
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you so much for your business. We are so fortunate to have had you as guests of ours during your visit to Orlando. I am so glad that you enjoyed your stay with us, if only for a quick stopover before getting to your rental home. I am so happy that we exceeded your expectations. We take pride in... More 

Dahlonega
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 26, 2012

The ceiling in the bathroom was peeling and the and the tub finish was lifting up and there was a piece of wood holding up the vanity in the corner and it was not even painted. The furniture is showing signs of wear. The floor was never cleaned as it was sticky the night we arrived and still remained that... More 

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 1
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you so much for choosing to stay with us. I apologize for the inconveniences you experienced during your stay. I have personally visited the room in question and we have since repaired the bathroom ceiling as well as the tub finish, where it was ajar with wood, have also since replaced this with the correct piece. We are currently... More 

El Paso, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 26, 2012

The staff was very accommodating for reservations on short notice. Air conditioner outflow was not cold enough and placement interfered with curtains (a usual problem in American hotels).

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you so much for your business and your kind comments on the hotel staff. We take pride in exceeding expectations of our guest. I do apologize that the air conditioner wasn't cold enough for you. We do allow for you to control the thermostat, however do understand your issue with the PTAC unit being so close to the bed,... More 

Middletown, New Jersey, United States
1 review
3 of 5 stars Reviewed July 18, 2012

Despite what Expedia says, this hotel does NOT have a free shuttle to the parks (the free shuttle is only for the airport). I learned this the hard way when I showed up at the hotel and was told so by the woman at the front desk. The only option she offered me was to take a taxi to the... More 

Was this review helpful? Yes
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you for your business. We appreciate your comments. I do apologize for the misleading information regarding shuttle. I have researched this and it does state Free shuttle to Universal and Holyland Experience. This is incorrect and I have since contacted Expedia to make these changes on our listing. I apologize for any inconvenience this may have caused and am... More 

JOELTON
1 review
5 of 5 stars Reviewed July 17, 2012

Very clean room, comfortable bed and furnishings. Wish I wasn't working and had more time to relax. Many restaurants within walking distance, close to the airport, but you don't hear the airport noise.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you so much for the kind words. We appreciate your business and are delighted that you enjoyed your stay with us. Please come back and see us soon. More 

Vero Beach
Top Contributor
83 reviews 83 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed July 17, 2012

This hotel was pretty nice, we booked it on hotwire,maybe thats why our needs were not met. The rooms were well appointed and clean, We did encounter a couple problems, My daughter was scalded with the water from the coffee maker it was soo hot. I had no idea the coffee maker of that size (very small) would make such... More 

Was this review helpful? Yes 1
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham at Orlando International Airport, responded to this review

Thank you for choosing to stay with us. We appreciate the kind words regarding the hotel. However, I do apologize if you found that we did not meet your expectations from a customer service point of view. Regarding the "scalding water," I do apologize for this and have personally checked the coffee maker to see just how hot the coffee... More 

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