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Westgate Leisure Resort

3.0 of 5
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6950 Villa de Costa Dr, Orlando, FL 32821
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1 room 1 adult
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Westgate Leisure Resort
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244 Reviews from our TripAdvisor Community

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Queens, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly and helpful. My daughter, granddaughter and I stayed for a week and it was a very pleasurable stay. I didn't like the sales pitch however even after I paid the regular room rate.

Helpful?
1 Thank btkapril
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for sharing your pleasant experience with us. We are so pleased to read that you enjoyed our friendly and helpful staff. Please be advised that we are a timeshare resort and offer the opportunity to tour to our guests and owners. There is no obligation to attend, with the exception of those who are traveling under a special... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Outside nice. Keys did not work second time had to wait in the cold. Air conditioner/heater work strangely & you do not get to set your own. Get ready to bundle up or crack a window. Hair & blood stains in BOTH bathtubs, and it's only the 1st night

Helpful?
1 Thank Christine T
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for sharing your honest feedback with us. We regret to read that you may have had a less than satisfying stay with us. We desire to provide the utmost best to our guests in all areas of our resort. It is our hope that our resort staff was contacted to resolve all said issues; we are all at... More 

Uniontown, Ohio
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have been here all week and have enjoyed this resort! I will be sad to leave tomorrow. We have been coming to Florida and staying in timeshares for many years. We have to say that the staff at Westgate Leisure have been the most helpful and friendliest group we have encountered. Anything we have asked for was handled in... More 

Helpful?
Thank Michelle S
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Your feedback is appreciated. We are so happy to read that you were thoroughly pleased with our helpful and friendly staff, resort amenities, and our resort grounds. For your convenience, said resort fees are made known during the booking process as well as via your confirmation letter. It is never our intention to inconvenience you in any way. We are... More 

kitty hawk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Recent stay at Westgate Leisure better than expected! Corey at the front desk was very friendly and helpful. We received a lovely 2 bedroom unit on first floor near pool. This was perfect for traveling with elderly parents. Unit clean and nicely equipped including Washer and Dryer. When we needed extra cups, a quick call to Corey at front desk... More 

Helpful?
1 Thank turtleKittyHawk
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for choosing Westgate Resorts! We are absolutely thrilled to read that we were able to go above and beyond of your expectations. It brings us happiness to hear that you were thoroughly pleased with your 2-bedroom unit, our attentive resort staff, resort amenities, complimentary shuttle service and convenient location. We appreciate your comments regarding our activities department; they... More 

Boca Raton
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

During check-in, the clerk received a call regarding bugs. I knew I was in trouble. In the room I took a picture of a roach crawling on the wall. What a terrible feeling. The place is also very understaffed; morning and night. I don't recommend this place.

Helpful?
2 Thank nanoman123
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for sharing your honest feedback with us. We regret to read that you may have encountered some concerns with your stay. It is our sincere hope that any issues were made known to our resort staff so they could correct said issues. The comfort and satisfaction of our guests is of top importance to us, and would like... More 

Clarksville, Tennessee
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this is a great place to stay. There is currently a lot of construction noise that begins between 5-6am almost every morning. The grounds are beautifully landscaped and maintained very well. The pools were clean...and although I saw kids in the pool one day...it was too cold for me. The hot tub was lovely and I used it several... More 

Review collected in partnership with Armed Forces Vacation Club

Helpful?
Thank camich
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Your feedback is appreciated. We are so happy to read that you were pleased with your overall stay, our beautiful resort grounds, clean pools and attentive staff. Although you may have experienced some concerns, we are so delighted to read that our resort staff was quick to resolve all of your needs. We hope that any further concerns were expressed... More 

Toronto, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon arrival the staff were quite pleasant and friendly. They were very accommodating with the check in. Unlike some other properties who are very time oriented about check in times. The facility was well kept and the grounds are nicely laid out. We had no problems with one exception that we would not have our rooms turned down and replenished... More 

Helpful?
Thank Simply-Marvalus
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for your feedback. We are so pleased to see that you were able to enjoy our friendly and accommodating staff, along with our resort facilities. Please be advised that due to the fact that we are a timeshare resort, our housekeeping schedule runs a little differently than other hotels. If a daily housekeeping service should be desired, it... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Car vandalized the first night by teenagers. Reported it to security ,told them the time and place next night same time as the night before and awoken by drunks and hearing things be thrown at the building. Was sold a breakfast to their sister resort promised all these free gifts got none. Was promised my money back had to verbally... More 

Helpful?
2 Thank Brent M
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you for sharing your review with us. We regret to read that you may have encountered some concerns regarding your stay with us. Please be advised that all of our resort and corporate staff are at hand to best cater to your needs. With a written report, our resort staff would be more than happy to further assist. We... More 

Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 25, 2015

We just spent a wonderful week at Westgate Leisure Resort. We did not have a vehicle with us which seemed to be unusual but everything worked out great. The complimentary shuttle service met most of our needs and we were able to use taxi's for everything else we needed. The front desk staff were very helpful and efficient and the... More 

Helpful?
2 Thank KrisB493
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

Thank you so much for sharing your experience at our resort. It is wonderful to hear that you made use of the complimentary shuttle service and you found our staff to be helpful and efficient. We are happy that you enjoyed our comforting beds and fully equipped units. It would be an honor to provide you with another excellent vacation!... More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 24, 2015

Pre-arrival call arranged both early check-in and a ground floor unit. Check-in and check-out were quick and easy. Staff were great to work with. Located just a couple blocks off International Drive and central to all the best parks. 10 minutes to shopping. Since I travel on a motorcycle, having a washer/dryer in villa helps reduce my packing! Will gladly... More 

Review collected in partnership with Armed Forces Vacation Club

Helpful?
2 Thank randme6
WestgateGuestRels, Guest Relations Manager at Westgate Leisure Resort, responded to this review

We are delighted to hear that you experienced a smooth check in and you found our staff to be helpful. It is great that you enjoyed our convenient location. We are excited to hear that you would return and we look forward to seeing you again soon! Lissy More 

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