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All 329 Orlando hotels

JW Marriott Orlando Grande Lakes

4.0 of 5 Hotel   |   4040 Central Florida Parkway, Orlando, FL 32837
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Ranked #26 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
TravelMom2020 White Lake, MI
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1,514 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I was planning to stay at the hotel for 4 nights but had to leave after 1 night due to an emergency back home. I asked to have a cab ready to go to the airport at 5am. When I got downstairs there was no one who had any record of it (or no one even around to help). I... More

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Jazzy_Vazquez, Administrative Assistant, Rooms Division at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for your review. I deeply regret that we did not meet your expectations during your last stay at our resort. We take all feedback very seriously, as it is only through the lens of our customer are we able to critique and further improve the overall operation of the resort. We truly value your loyalty to our brand,... More

White Lake, MI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We started out on the wrong foot: couldn't find main entrance on sprawling property, much further from Universal Studios than I thought, wouldn't pick up my husband and daughter from Universal b/c they didn't book RT transportation. This first impression all changed when they sent a free limosine to retrieve my husband and daughter from Universal Studios, waited on us... More

Was this review helpful? Yes 1
Viera, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at JW at Grande Lakes multiple times and each and every time we leave happy and relaxed. It is a wonderful family hotel that always delivers with top notch activities, food selections and most importantly, a wonderful professional staff. The Front Desk is literally error free and is managed by a true professional (Tesha). The Citreon Breakfast... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Third time here, lovely place with good staff. Somewhat alarmed to awaken to a balcony another guest had thrown up on (eurgh) overnight but it was cleaned up quickly. Not really a JW experience to have that happen. I kinda thought they would apologise about that as we did ask that a manager be told. Kind of a spring break... More

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Washington, DC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The JW Marriott is part of a convention complex that also includes a Ritz Carlton. They two are joined by a meeting center. The rooms and outdoor facilities are great well-designed and inviting. The rooms have all the amenities you might want with those facing the parks giving you a view of the nightly fireworks displays. Primo restaurant is a... More

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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

My husband had a conference at the JW Marriott and we stayed there 4/12-4/19, this hotel was the most frustrating and infuriating hotel I have ever encountered. When we first pulled up to the hotel, we went to park and found our way blocked by a gate. We had to go check in because it costs $18 a night to... More

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Jazzy_Vazquez, Administrative Assistant, Rooms Division at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for taking the time to share the experience you had at our resort. I apologize that your recent stay was not satisfactory and appreciate your sincere feedback. Our resort charges for parking in order to provide a clean and secure environment for our guests and their vehicles. I will address your other concerns with our team in order... More

Eugene Oregon
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Traveled to Orlando for my 60th birthday celebration and stayed at JW Marriott for the first time. We got a fantastic AAA package with 2 free breakfast buffets, $25 resort credit per day and free self parking. The only negative about this property is the exorbitant WiFi fee of $14.95 per day. There is also a $25 resort fee each... More

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Boynton Beach
Top Contributor
59 reviews 59 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The JW in Grande Lakes has to be my favorite hotel in Florida, I have visited here several times and each time the service has been excellent, facilities clean and well maintained. Really interesting perspective this time around as it was busier than the last times we were there. Very impressed to see that the place didn't miss a beat... More

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Ridgewood, New Jersey
2 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at the JW week of April 6, our third stay here. Love the property (shared with a Ritz Carlton). Good restaurants, large lazy river pool, convenient location to theme parks. Had a room with a nice view of the lake/golf course, even saw a fireworks show one night on the lake. Front desk staff was... More

Was this review helpful? Yes 2
Sarasota, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a wonderful lazy river. Very relaxing. It also has Primo Restaurant which serves all fresh, organic, produce grown on the hotel property. Beautiful lakeside strolls brimming with wildlife and sealife. Attentive staff and great little boutiques and small eateries. It was decorated lovely for Mothers Day. Beautiful photo ops along the lakefront! Going back again next month!

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(147)
  • Very nice(49)
  • Pool area(38)
  • Golf course(22)
  • Breakfast buffet(20)
  • Room service(13)
  • Self parking(9)
  • Front desk staff(6)
  • Beautiful hotel(5)
  • Theme park(5)

Additional Information about JW Marriott Orlando Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Orlando
#13 Romantic Hotel in Orlando
#24 Family Hotel in Orlando
#25 Business Hotel in Orlando
#26 Spa Hotel in Orlando
#26 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando Grande Lakes 4*
Reservation Options:
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Marriott Orlando
Orlando Marriott

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