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JW Marriott Orlando Grande Lakes

4.0 of 5 4040 Central Florida Parkway, Orlando, FL 32837
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JW Marriott Orlando Grande Lakes
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JW Marriott Orlando Grande Lakes
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1,774 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Service is excellent everywhere and the grounds are immaculately maintained. Rooms are nice and the bathrooms are okay as well; however, we did find the rooms to have a slight musty smell as others have mentioned. After a few minutes and opening the balcony door, the smell went away. The toiletries are very mediocre and could certainly be upgraded. We... More

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Ireland
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed in this hotel for a business convention so had little time to enjoy the amenities and therefore, I cannot comment on them. However, I was very disappointed with the service from the check in staff - I had called from the airport to say our flight was delayed and had to wait 7 minutes (at international rates!) to speak... More

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Erica L, Front Desk Supervisor at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for sharing your review. It is our mission make our guests’ experience flawless from arrival to departure, however in your case it appears we failed to meet your expectations--as well as our own--and for that we are truly sorry. The JW Marriott Orlando takes all feedback very seriously, and would like to assure you that your comments haven... More

London, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed for a week on a conference, and overall was happy with the experience. Service is great, the hotel has all he facilities you could need if here on business or pleasure. Good selection of healthy, non-fast-food, although slightly expensive for what it was ($27 for the breakfast buffet and $17 for a salad). The other annoyance although my... More

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Chapel Hill, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This JW is the typical non-Disney Orlando, convention hotel. What makes it above others is the friendliness of the staff, the above average workout facility shared with the Ritz Carlton, and you can be the only company holding a convention at the hotel. The walk to the fitness/spa facility is longer than some, but it adds to your fit bit... More

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Shawnee Mission, Kansas
Top Contributor
94 reviews 94 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I'm a Gold Marriott Member so I'm used to Marriott hotels caring and giving me a little bit special treatment. So not the case here. I asked about an upgrade and was brusquely told that they don't do that. I asked if there was a concierge lounge, very rudely told that they are a resort property so they don't have... More

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Erica L, Front Desk Supervisor at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for your feedback. It is our goal is to always ensure our guests are satisfied with their service experience. We always strive to make our guests’ experience one to remember, however, in your case it appears we failed to meet your expectations, and for that we are truly sorry. We hope that you allow us the opportunity to... More

Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is really beautiful and the service is excellent. I was here for work/vacation and couldn't have been happier with my stay. Each member of the staff I encountered, room service, laundry, housekeeping, was very pleasant and helpful. This resort is attached to the Ritz Carlton and both hotels have excellent restaurants, although the newest restaurant at the Ritz,... More

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Brooksville, Florida
Top Contributor
51 reviews 51 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We always enjoy the JW. This is our 4th time staying and we just love this place. We usually stay 4-8 days at a time. We love the pool and the servers are friendly and always eager to help. Unfortunately I forgot our pool servers name, but it was great that he remembered our faces. Always many chairs to choose... More

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Belchertown, Massachusetts, United States
Top Contributor
51 reviews 51 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just got back from a week at this hotel. He was there for a business conference and we extended our stay for pleasure. First off, I just read some recent reviews and I agree with the gentleman who complained about the air conditioning and the resort fee issue. The ac works great most of the time,... More

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Oak Park, Illinois
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my second stay at this resort and both have been fantastic. Great service from the time we checked in until departure. The registration person ensured our room was perfectly located, the concierge provided time-saving hints for our trip to Universal, and the restaurant staff (Citron) did an outstanding job. The facilities are spotless and grounds very well maintained.... More

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Williamstown, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel and great service as usual from JW Marriott. These people know how to make you feel welcome from the time you arrive until the day you leave. Great pool area and bar. Food was fantastic. Average golf course.

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(147)
  • Very nice(49)
  • Pool area(38)
  • Golf course(22)
  • Breakfast buffet(20)
  • Room service(13)
  • Self parking(9)
  • Front desk staff(6)
  • Beautiful hotel(5)
  • Theme park(5)

Additional Information about JW Marriott Orlando Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando Grande Lakes 4*
Number of rooms: 1000
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your JW Marriott Orlando Grande Lakes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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