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JW Marriott Orlando Grande Lakes

#36 of 329 Hotels in Orlando
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4040 Central Florida Parkway, Orlando, FL 32837
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JW Marriott Orlando Grande Lakes
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2,167 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Illinois
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had two great stays at JW in last 3 years. We had a wonderful time. Service is amazing and the staff super helpful and professional. The food is outstanding. The property is well maintained and clean. Plenty of activities for everyone. The lazy river is the best. Drinks by the pool are fresh and delicious.

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San Francisco, California
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I am a Gold Member of the Marriott and have visited various JWs before. This JW is definitely beautiful and big with Ritz's golf course next to it. Pros: The deluxe room with a balcony facing pool is nice but small. The resort is good if you are getting kids along, the lazy river pool is awesome and fun. They... More 

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Amelia P, Administrative Assistant at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for taking the time to post your feedback. I deeply regret the experience you endured during your recent stay, please accept my utmost apology. Please know your comments are valued and have been shared and addressed with the Front Desk Leadership Team. We truly value your loyalty to our brand, and sincerely hope you allow us the opportunity... More 

Chattanooga, Tennessee, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is amazing. Very clean and one of the best pool/lazy river areas of any hotel I've been to. Rooms are spacious and clean. Every detail is attended to. Definitely recommend. Only negatives are cost of food options and parking costs

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Highwood, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First, for the sake of full disclosure, my reason for staying it this hotel was to perform work at the hotel. The Engineering Services Department at this hotel was my client. That said, none of the hotel staff were aware of this, as I reserved and paid for the room just as any other guest would. As far as they... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

I am a frequent guest for this hotel and it has never disappointed me. The suite we stayed in was very nice and the front desk staff was very polite and helpful. I love coming here and have labeled the JW my home away from home.The new restaurant was great and the concierge was very helpful with our reservations.

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel offers first class service and is adjoined by the Ritz Carlton. AND they are comparable properties. The restaurants are superb. The FREE lazy river is great for families. The conference center is excellent! Hotel staff are good with many being excellent! If you are a frequent Marriott hotel 'stayer' make sure to use the mobile check-in line to... More 

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Central Florida
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have been staying here annually since 2011. I usually stay on business, but bring my family with me as it is a short drive for us. The hotel is beautiful. The service is excellent. The on site restaurants are fantastic. I think this is one of the nicest resorts in Orlando. Of course being connected to the Ritz Carlton... More 

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Temecula, California, United States
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm here on business, I wish my family was with me! What a beautiful property! My room is spacious and well appointed. The pool area is incredible, looks like there's a lazy river and sand access pool. The meeting rooms are pleasant and the food and snacks that they've provided for breaks has been delicious and varied. I'd like to... More 

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Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great property. Lots of options for dining, drinking, and really appreciative of the Starbucks in the lobby. Location was a tad difficult it seem to always take a long time to get from the hotel to anywhere - but I suppose that is typical for Orlando and not the fault of the hotel. Room was gorgeous, spacious, and really clean.... More 

Was this review helpful? Yes 1
Chicago
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was the first time my family stayed at this hotel. Beautiful hotel and lazy river, but disappointing service for a JW Marriott. Prior to leaving our room for the day, my husband straightened up the beds and organized my daughter's stuffed animals on the bed. Upon our return, one was missing. It was white and could have gotten mixed... More 

Was this review helpful? Yes 1
Amelia P, Administrative Assistant at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for your feedback. It is our goal to ensure that our guests are satisfied with their experience while staying at our resort. Please know your comments are valued and have been shared and addressed with the Front Desk Leadership Team. Everything we do is aimed at providing our guests with an excellent hotel experience. Please do not hesitate... More 

Hotel Review Summarization

What travelers say

  • Lazy river(116)
  • Very nice(40)
  • Pool area(27)
  • Breakfast buffet(17)
  • Golf course(15)
  • Room service(9)
  • Self parking(6)
  • Front desk staff(3)
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Hotel & grounds (202)
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Pool/beach area (130)
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Dining (23)
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Room/suite (94)
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Bathroom (38)
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Amenities (91)
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Children's Pool (3)
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Executive Suite (15)
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Guest Room (71)
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Guest Room Lake View (11)
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Guest Room with Two Double Beds (7)
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Pool (30)
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Restaurants and Bars (42)
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The Hotel (57)

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Hotel & grounds (25)
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Room/suite (24)
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Other (17)
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