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JW Marriott Orlando Grande Lakes

#36 of 327 Hotels in Orlando
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4040 Central Florida Parkway, Orlando, FL 32837
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JW Marriott Orlando Grande Lakes
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JW Marriott Orlando Grande Lakes
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1,970 reviews from our community

Traveler rating
    1,182
    538
    146
    61
    43
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687
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (1970)
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    (499)
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Saint Paul, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I are staying at the Marriott Lake Shore Reserve and to our surprise and Delight got to eat at The Kitchen on its grand opening. Loved the 'soup of the day' an IPA brewed on the premise. We had the hanger steak with steel cut oats and the chicken. Delicious! Kudos JW Marriott Orlando!

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Clearwater, Florida
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been to the JW numerous times but each time is always a treat. It is one of the few hotels where I actually enjoy sitting in the lobby. The fountain, the candles, the smells! It is so relaxing. The lazy river is so enjoyable. We spend the whole day floating around. We usually leave for dinner as the... More 

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Northants UK
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the hotel for 10 nights, and really enjoyed the experience. The Hotel is large, but everything went very well from the first step into the building. we were dealt with very well at the front desk, and allocated a twin bedded deluxe garden view room with a balcony. we were offered an upgrade to a lake... More 

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Chicopee, Massachusetts
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The National Plastics Exposition is in Orlando every three years. Most people stay around the Convention Center. We decided to mix a little business and pleasure and spend 4 great days in Orlando at the Grande Lakes JW Marriott. This property was wonderful. It was a wonderful experience. Close to everything that Orlando has to offer. The restaurants were great.... More 

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Richmond, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stunning property. From the moment that you pull up to the hotel, you are greeted with warmth and smiles. Beautify lobby. When we realized our room wasn't with a lake view, we asked to switch rooms, and they were accommodating. Our room didn't have much of a balcony, but the view of the pools and lake was fantastic. Elevators are... More 

Was this review helpful? Yes 1
Chicago
Top Contributor
90 reviews 90 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We loved our stay! We were greeted warmly, our room was clean and had everything we needed: beautiful view of the pool, quality bedding, and very quiet. The hotel shares a fitness area and spa with the ritz. We enjoyed a great workout. We loved the pool, the lazy river and the beautiful landscape. Very relaxing stay!

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Overall this hotel is beautiful, friendly and spacious. The reason for 3 stars is the lack of common amenities in this day and age. Having to pay $20 per day for high speed internet is ridiculous. The lobby bar intentionally chose to block sports channels which meant we could not watch the NCAA tournament, again this is ridiculous. We had... More 

Was this review helpful? Yes 3
Erica L, Front Desk Supervisor at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for your review. We are delighted to hear that you found the resort to be beautiful, and our JW associates to be equally stellar. We aim to provide our guests with the best possible amenities and service when staying with us. Keeping this goal in mind, we offer high speed internet access as part of our Resort Amenity... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I have been to this hotel twice and experienced poor front desk service. Staff attitude is livid at best. Smile.... You are in the hospitality business. Also did not offer to upgrade for platinum elite status. The Front desk attendant was rude and Front desk manager Teisha Bailey was not very helpful either. It felt like she hated her job... More 

Was this review helpful? Yes 2
Erica L, Front Desk Supervisor at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for sharing your feedback. Please accept our sincere apologies that our service did not meet your expectations on your most recent visit. As a valued Platinum Elite member it is our goal to provide you with a warm welcome and an elevated level of service throughout your stay. Your review has been shared with our Front Office and... More 

Grand Rapids, Michigan
Top Contributor
58 reviews 58 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the JW Marriott Grande Lakes to unwind for a few days after a hectic week long stay on Disney Property. The JW was a beautiful resort with comfortable rooms and excellent staff. Our suite was very spacious but we really missed having a balcony! We also wished they had a concierge lounge, but were told they did... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Positives: solid Marriott hospitality. Pool and fitness were excellent. Enjoyed the spa which was shared with the Ritz. Has golf and tennis. Tennis is not emphasized- the pro is off site but will come for a lesson or if enough people come for cardio tennis. Bar in the lobby was busy at night- folks were having fun. You are 20... More 

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Hotel Review Summarization

What travelers say

  • Lazy river(129)
  • Very nice(41)
  • Pool area(30)
  • Breakfast buffet(17)
  • Golf course(15)
  • Room service(9)
  • Self parking(6)
  • Theme park(4)
  • Front desk staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,052 photos of this hotel

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Hotel & grounds (193)
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Room/suite (94)
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View from room (73)
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Dining (20)
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Bathroom (38)
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Business center/function rooms (5)
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Other (138)

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Amenities (91)
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Children's Pool (3)
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Executive Suite (15)
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Guest Room (71)
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Guest Room Lake View (11)
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Guest Room with Two Double Beds (7)
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Pool (30)
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Restaurants and Bars (42)
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The Hotel (57)

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Hotel & grounds (16)
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Dining (4)
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Pool/beach area (2)
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View from room (1)
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Bathroom (1)
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Room/suite (4)
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Family/play areas (2)
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