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All 328 Orlando hotels

JW Marriott Orlando Grande Lakes

4.0 of 5 Hotel   |   4040 Central Florida Parkway, Orlando, FL 32837
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87%
Ranked #26 of 328 hotels in Orlando
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Claudia S
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1,627 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (367)
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English first
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is super clean, service is the best and over all the stay was great and super relaxing. Love the pool and lazy river.The only con is that they include gratuity on all the sales at the bars and food poolside is that normal? I felt a little ripped off tipping 20% on top of the already 18% that... More

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Sarasota, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The pool area is amazing and so is the rest of the hotel. If it wasn't such a beautiful hotel I'm not sure I would give it such a good rating. There were several cons. Internet is not included, a drink that is $14.00 should not be served in a $.05 cent cup that taste like it is filled with... More

Was this review helpful? Yes 2
Boca Raton, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've stayed at this JW Marriott several times now and for some reason the hotel always lets me down in a different way. For instance, once the hallway to my room was filthy with eaten plates of food everywhere, unplugged mini fridge and other items. This wasn't just an odd time that I just happen to be in the hallway,... More

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Jazzy_Vazquez, Administratitve Assistant, Rooms Division at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for taking the time to post a review of your recent stay. I apologize that your recent stay was not satisfactory and appreciate your sincere feedback. If I place myself in this same situation I can see how this would be extremely frustrating. Please know, your experience is highly unusual to the standards we pride ourselves with, hence... More

Cape Coral, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Have wanted to stay here for a while. The hotel is gorgeous and clean. The add-on fees are on everything and that has taken away the experience here. Self parking is $19/ a day. each time we went go out in the evening, the gate never worked. No guard at the gate, we would have to call for assistance each... More

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Hershey Pa
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stay here once or twice a year for a week at a time and LOVE this resort!!! The resort is gorgeous and the rooms are amazing!!! We were told the first day that we get free internet with the daily resort charge. We would just need to "accept" the $14.95 charge and we would not be charged. The whole... More

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
354 reviews 354 reviews
28 hotel reviews
226 helpful votes 226 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Is it fair to judge a hotel on a catered lunch even? It is when the lunch is this exceptional! Unlike me, I arrived late late to a banquet event, hosted by the JW Marriott, in Orlando's Grande Lakes. Luckily, even though my reservation had not been placed, due to a clerical mix-up at my work, the sponsoring organizaton was... More

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home
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is definitely a first class beautiful resort. Employees go out of there way to make sure you are happy. They put us in a room that only overlooked the roof and Jordan the bellman new we were not happy. We are loyal customers of Marriott and Jordan went above and beyond making sure we were put in another room.... More

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zara01moore
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to stay at the marriot as we had stayed at the ritz last year. I was pleasantly surprised as I expected the hotel and service to be less than the ritz however I think it is a good match, it's just the more family oriantated one. The hotel and grounds are beautiful and the rooms are comfortable and... More

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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is what a resort should look like. What a beautiful property. The location is very convenient, very close to Disneyworld and other attractions. We had a room on the 12fl, high enough to see the top of the firework at night. The pool in this hotel is magnificent. THeir lazy river wraps all around and their poolside service is... More

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Frontdesk staff not so friendly, self-park is ridiculous, having to walk 300 ft. From the hotel, didn't know I was getting charged for self-parking until I got my bill, the day of checkout, it was never explained to me at check-in, I really don't see why you should have to pay to park your own car.....Housekeeping staff was very helpful... More

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Jazzy_Vazquez, Administrative Assistant, Rooms Division at JW Marriott Orlando Grande Lakes, responded to this review

We take all feedback very seriously as it is our goal is to always ensure our guests are satisfied with their service experience. However, in your case it appears we failed to meet your expectations, and for that we are truly sorry. We look forward to the opportunity of welcoming you back in the near future. More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(147)
  • Very nice(49)
  • Pool area(38)
  • Golf course(22)
  • Breakfast buffet(20)
  • Room service(13)
  • Self parking(9)
  • Front desk staff(6)
  • Beautiful hotel(5)
  • Theme park(5)

Additional Information about JW Marriott Orlando Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando Grande Lakes 4*
Reservation Options:
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

956 photos of this hotel

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Executive Suite (15)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Orlando #8 Luxury Hotel in Orlando #16 Romantic Hotel in Orlando #19 Family Hotel in Orlando #21 Business Hotel in Orlando
Hotel Class
Number of rooms
1000

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