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JW Marriott Orlando Grande Lakes

#35 of 329 Hotels in Orlando
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4040 Central Florida Parkway, Orlando, FL 32837
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JW Marriott Orlando Grande Lakes
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JW Marriott Orlando Grande Lakes
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2,177 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dutchess County, NY
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This location has it all. It's close to Disney and all that but far enough that you forget you're in the middle of Disney everything! Our room was loacted on the 16th floor, overlooking the front of the hotel. The room was immaculate and very comfortable. We rested well here! Outside their pool (s) area is to die for. The... More 

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Doylestown, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We upgraded to the Grande Suite. What an amazing room, was definitely larger than I imagined! Hotel was awesome for our family. Great restaurants for adults and an awesome pool for kids. Great place to stay overall.

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were here during Memorial Day Weekend. The hotel was definately packed so getting up early for pool chairs was a must. I was happy to see that they opened a second breakfast buffet to accommodate the busy weekend. The property is pretty and well maintained. They put up an inflatable water slide for the kids for the weekend and... More 

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Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in the resort for 3 nights and loved every minute of it. The property is absolutely gorgeous! The pool area is huge and beautiful. We had a perfect view of the pool and lake area from our balcony. Every day, first thing in the morning and last thing at night, I would stand in our balcony to enjoy... More 

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Temple Terrace, Florida
Level Contributor
254 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is lovely and the staff is friendly and attentive. I don't think there's a bad view from any room. The hotel is connected to the Ritz Carlton by way of a long walkway - perfect for an exercise walk when the Orlando weather makes it too hot to walk outside. The lazy river pool is beautiful and all... More 

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Houma, Louisiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After 7 days on Disney Property, we checked into the JW to spend two extra days at Universal. Had we known what a fantastic hotel it was, we would have stayed there for the entire trip. From the moment we arrived, the valet went out of his way to make us feel welcome. The front desk agent was professional, polite... More 

Was this review helpful? Yes 2
3 of 5 stars Reviewed 1 week ago

The hotel was nice, beds were comfortable, the rooms were clean, staff was pleasant and we enjoyed the pool. We paid extra for our rooms to include parking and breakfast. We checked out of the 6 rooms we booked and things were good. Our American Express bill came in and we were charged nearly 600.00 more than our receipts indicated.... More 

Was this review helpful? Yes 1
Amelia P, Administrative Assistant at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for taking the time to post your feedback on TripAdvisor. I am saddened to hear that there was a billing issue that put a damper on your stay with us. Marriott Business Services is able to assist with resolving any billing issues. Please feel free to contact the hotel and we would be happy to put you in... More 

Brookline, Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here on a business conference trip with my wife. Property is very nice, as is the hotel. Amenities are also nice and is connected to the ritz Carlton. Large room , friendly staff and very accommodating for large groups. Pool was great with lunch/drink service to your lounge chair/cabana.

Was this review helpful? Yes 1
Illinois
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had two great stays at JW in last 3 years. We had a wonderful time. Service is amazing and the staff super helpful and professional. The food is outstanding. The property is well maintained and clean. Plenty of activities for everyone. The lazy river is the best. Drinks by the pool are fresh and delicious.

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San Francisco, California
2 of 5 stars Reviewed 1 week ago

2 stars. That’s it. During the entire length of our stay there, the guest service was unprofessional and clearly unsuitable for a brand of their caliber. We are Gold members of the Marriott and were at this resort for a vacation for 6 days. At check-in the lady at the front desk, Angelika, had an attitude of trying to get... More 

Was this review helpful? Yes 4
Amelia P, Administrative Assistant at JW Marriott Orlando Grande Lakes, responded to this review

Thank you for your feedback. We take all feedback very seriously, as it is only through the lens of our customer are we able to critique and further improve the overall operation of the resort. Please know your comments have been shared and addressed with the hotel’s leadership team. I deeply regret the experience you endured during your recent stay... More 

Hotel Review Summarization

What travelers say

  • Lazy river(116)
  • Very nice(40)
  • Pool area(27)
  • Breakfast buffet(17)
  • Golf course(15)
  • Room service(9)
  • Self parking(6)
  • Front desk staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,210 photos of this hotel

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Hotel & grounds (204)
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Bathroom (40)
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Room/suite (95)
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Business center/function rooms (6)
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Pool/beach area (130)
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View from room (73)
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Dining (23)
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Family/play areas (10)
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Other (160)

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Amenities (91)
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Children's Pool (3)
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Executive Suite (15)
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Guest Room (71)
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Guest Room Lake View (11)
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Guest Room with Two Double Beds (7)
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Pool (30)
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Restaurants and Bars (42)
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The Hotel (57)

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View from room (7)
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Hotel & grounds (30)
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Room/suite (43)
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Pool/beach area (12)
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Dining (10)
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Bathroom (3)
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Business center/function rooms (4)
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Family/play areas (2)
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Other (31)
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