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Westgate Lakes Resort & Spa

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10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,970 Reviews from our TripAdvisor Community

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Traveler rating
    1,375
    1,089
    547
    398
    561
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2,034
746
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westgate Lakes Resort & Spa
See the most recent reviews
Cheney, Washington
2 reviews
4 of 5 stars Reviewed November 9, 2010

We thoroughly enjoyed our stay. It provided a relaxing environment in which we could elect to do as much or as little as we wanted. The staff were all friendly and welcoming. The accommodations were wonderful from the private screened in sun porch to the well supplied kitchenette and the room divider jacuzzi. The prices were very reasonable both for... More 

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Edmonton, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 5, 2010

I own a unit at this rip off scam of a place. Nothing has been upgraded and years yet they keep raising the maintenance fees. They also place fraudulent charges on your visa! They even gave out my personal information and cell phone number so that now I am hounded constantly by timeshare resellers! Stay away from this dump and... More 

Was this review helpful? Yes 1
Atlanta,Ga
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 29, 2010

I am an owner but I could not recommend Westgate to any of my friends or family. We have been owners for ten years and in that time there has been no improvements to our unit not even a new bedspread. Our last visit was Sept. 2008," my wife asked why have there not been any improvements?" My daughter found... More 

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2010

Customer service was ridiculously rude. On hold for over 20 minutes on numerous occasions trying to get matters resolved. NONE of the problems we encountered were resolved. Spoke with management, corporate, everyone and anyone. Internet never worked in the room and only worked only intermittently in the lobby. Got woken up at 4:30 in the morning to people screaming to... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 25, 2010

Me and husband went out for dinner and a sales person if westgate gave a deal to universal tickets and promised it won't take more time than 90min demo, if we visit the hotel.We gave it a try and they are the worst! It started with a survey and made us wait for more than hour. When we asked about... More 

Was this review helpful? Yes 1
lima
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 24, 2010

Check in 4:45 am at least 45 min, but room not clean at that time, all the remain 5 days, beds and bath clean Exc pools and bar No parking lots space available weekends No pressure for owners & share, preview critics unreasonable Good security 5 kms farest park atraction Check out very express Wifi 10 $ Per day, poor... More 

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Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 23, 2010

the time share sale tour last about 3 hours yea 3 not 90 minutes like they say because they don't like to be told NO and yea they do get a little rude when told no. make sure when renting a car from them u know exactly what cost is ended-up cost me a little over 400. for the week... More 

Was this review helpful? Yes 1
MIAMI, FLA
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 21, 2010

I was alittle leary of booking a room at Westgate after reading some of the reviews on this site. However, I realized that some people will complain no matter what and some people are very picky and want the Ritz for a Days Inn price. With that said, I booked a room for 2 nights anyway and I was very... More 

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Calgary, Canada
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed October 21, 2010

It's a big complex, with spacious units & t has much to offer for any number from 2-12 people in a suite It's clean and friendly. Reasonably well located but you need a car.

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Nottinghamshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2010

This was our third stay at this hotel and it was great once again. I can't believe and struggle to see why people pull this place down, and most of the time its over the most silly things. i am a extremley fussy person and like things to be top standard. Westgate made that happen for us, the service was... More 

Was this review helpful? Yes 1
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