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Westgate Lakes Resort & Spa

3.5 of 5 10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westgate Lakes Resort & Spa
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 22, 2008

Upon check in the air conditioner was not working...they did come to fix it within an hour. Could not enter the safe but again had someone come and fix that. Two problems within the first hour of check in...I was a little worried. The dryer would not dry clothes after a couple of hours and did ruin a couple of... More 

Was this review helpful? Yes 1
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 21, 2008

My Wife and myself booked with Expedia to the Westgate Lakes Resort and Spa from 9th March to the 20th March 2008. I am writing this on the 21st of March (worn out after a long day returning yesterday) because I am so excited to place my comments about this 'Wonderful' resort. We booked with Expedia which was an absolute... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 15, 2008

This was the worst experience and treatment I have ever received. The only thing that was a positive was the appearance. The rest was a nightmare. I was guaranteed a 2 bedroom suite with a whirl pool in the room and the room i received was like a hotel room with 2 beds. I complained to many people and nothing... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 6, 2008

Westgate is all a scam to get you there. They will distroy your vacation!!!! I was taking my wife, boys and little girl to Disney World for the first time, we were only staying for two days. It took us two years to save for the trip. I was searching the web for tickets to the theme park thinking it... More 

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 2, 2008

I normally ignore the "terrible" ratings and didn't want to come across as too dramatic, but I'd be lying if I said my experience was "Okay" with some problems. When I had arrived, they had already given away my reservation. Their justification for this was that a guest with a similar sounding name had arrived so they assumed it was... More 

Was this review helpful? Yes 4
windham ny
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 2, 2008

We stayed at the Westgate Feb. 2008. Check-in could not have been easier. After telling the time share people no twice, we were shown to our room. We have absolutly NO complaints about the room. It was clean and what we expected. Our balcony overlooked the lake and it was very nice. The bed was very comfortable and the shower... More 

Was this review helpful? Yes 2
Framingham, MA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2008

Turkey Lake Road (Westgate Resort and Spa) is a fantastic location in Orlando. This is a very clean complex and located only minutes to all the major parks. You can almost walk to Sea World. I have stayed in other times shares including this one as a guest, now as an owner I like it even more.

Was this review helpful? Yes 1
Liberty ny
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2008

My stay may have been different because I am a Westgate owner, but I found my family's stay here fantastic. There are some things that could have been better, but no place is ever perfect. The decor is a liitle outdated, but doesn't influence the comfort or usefulness of the place. I found it to be very clean, and the... More 

Was this review helpful? Yes 3
New York, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 23, 2008

Hotel is very decieving as are the time share staff. Pretty lobby, but after checking in you are sent to another counter to "find out where your room is." This is where they schedule your time share tour, which is supposed to take 90 minutes, but actually takes 3 hours. They say they will feed you breakfast first, but dragged... More 

Was this review helpful? Yes 3
New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 21, 2008

My Fiance and I stayed here with my six year old daughter. Though we were looking into several options in terms of timeshare, we really weren't interested in the Westgate. So, Since we were not interested in the Timeshare tour, it was clearly evident we did not receive the same kind of treatment as potential buyers. The resort was entirely... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Time share(50)
  • Very nice(31)
  • Golf cart(11)
  • Theme park(11)
  • Smokehouse grill(10)
  • Sales pitch(9)
  • Very clean(8)
  • Next morning(8)
  • Free breakfast(8)
  • Great Place(7)

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Lakes Resort & Spa 3.5*
Number of rooms: 2000
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, getaroom.com, Hotwire, Agoda, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#30 Spa Hotel in Orlando
#42 Top resorts Hotel in Orlando
#136 Family Hotel in Orlando

1,364 photos of this hotel

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Hotel & grounds (116)
Pool/beach area (78)
Room/suite (257)
Dining (42)
View from room (57)
Bathroom (50)
Family/play areas (7)
Business center/function rooms (5)
Other (191)

Expert photos: Taken by TripAdvisor travel experts

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2 Bedrooom Villa (56)
Amenities (146)
Pool (59)
Restaurants and Bars (22)
Studio Villa (85)
The Hotel (63)
Two Bedrooom Villa (87)

Management photos: Courtesy of the property manager

All management photos (43)
Hotel & grounds (9)
Bathroom (5)
Room/suite (17)
View from room (2)
Pool/beach area (4)
Other (6)
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