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Westgate Lakes Resort & Spa

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10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,566 reviews from our community

Traveler rating
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1,787
665
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westgate Lakes Resort & Spa
See the most recent reviews
Trinidad
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2012

Great place to stay in Orlando. Close proximity to most theme parks especially Sea World. The rooms were fantastic, very clean and the washer and dryer was so convenient.

Was this review helpful? Yes 1
Direct0r0fOPS, The Resort Management & Staff at Westgate Lakes Resort & Spa, responded to this review

Thank you for your “excellent” review of Westgate Lakes Resort & Spa! We are very happy that you enjoyed your stay at our resort. You are correct; it is a “great place to stay in Orlando!” Guest satisfaction is our highest priority and our staff works very hard to ensure that our resort exceeds our guest’s expectations. Our resort is... More 

Brooklyn, New York, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2012

Overall our stay here was great. Our room was clean and yes they tell you that house keeping comes twice during your stay. But they pick up the garbage everyday and if you need any extras they do bring it. So in between you do need to clean behind yourself. It has a house feel to it. If you want... More 

Was this review helpful? Yes 2
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review of Westgate Lakes Resort & Spa. We appreciate your feedback, it is very important to us to know how our guests feel about their stay. We are very happy that you “loved it” and had a great time. You are correct; our resort does have a lot of on-site amenities and is also very close... More 

New Milton, West Virginia, United States
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 17, 2012

We exchanged our timeshare for Westgate before reading any reviews (I know, crazy right?). After reading pretty much ALL of the reivews here on Trip Advisor, we left for Florida a bit apprehensive. The property itself is definitely ABOVE average. The room was exactly as pictured, the furniture in decent shape, the kitchen couldn't have been better. The average part... More 

Was this review helpful? Yes 3
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your valued feedback. We are happy to read that you were satisfied with your accommodations and you especially liked the kitchen. We apologize for the miscommunication regarding the amenities card and for the issues you experienced at the marina. We will share your comments with our staff to address this issue right away. Guest satisfaction is our... More 

PA
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 16, 2012

We stayed at Westgate April 9th to the 14th. My mother in law has owned since 1994! Rooms are not clean, so whoever is saying that may have bad eyes. Same exace comforter, mattresses, couches, etc. Place needs updating. Not to mention the woman we found outside our condo who was passed out on drugs! Ambulance had to be called!... More 

Was this review helpful? Yes 4
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. Our resort is currently being renovated. Making our resort better is ongoing based on our guests’ needs and will continue. Regarding the incident you mentioned, our security department responded in a timely manner and the incident was handled properly. Thank you again for sharing your comments with us. We value your ownership and your feedback.... More 

Tallahassee
1 review
5 of 5 stars Reviewed April 15, 2012

We stayed in a King studio suite and the size was just perfect for us. The room was well appointed and the bathroom had a large whirlpool tub and a separate shower. We stayed on one of the upper floors and the view was amazing. The staff is very friendly, helpful and responsive. The on-site restaurant was very good as... More 

Was this review helpful? Yes
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review of Westgate Lakes Resort & Spa. We are very happy that you consider our resort to be a “wonderful place to stay!” We couldn’t agree more. As you pointed out, our villas are well-appointed and spacious and there are lots of on-site amenities and activities. Our staff works very hard to ensure all of our... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 13, 2012

stayed here as part of a 2 week vacation.Visited the theme parks.Th e hotel very nice.Had room facing the water.Everything very manicured,and clean.Had a king size bed ,with a hide a bed Would highly recommened if you are staying in orlando.

Was this review helpful? Yes
Direct0r0fOPS, The Wesgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review of Westgate Lakes Resort & Spa! We are very glad to read that you “would highly recommend” our resort. Our staff works very hard to keep our resort maintained so we thank you for your kind words. Our villas are spacious, fully furnished and well-equipped. We are glad that you had everything you needed for... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2012

Westgate Lakes has always been a favorite of ours if we are going to Universal Studios and Islands of Adventure. The property is located on Turkey Lake Drive which is only five minutes from the theme parks. The two bedroom two bath units are spacious and clean. The master bedroom has a hugh jacuzzi tub surrounded by columns, as well... More 

Was this review helpful? Yes
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review of Westgate Lakes Resort & Spa! We were happy to read that you are a return guest and that we are a favorite of yours! We have many different villa types and they are all spacious and well-equipped. Our 2 bedroom villas are 1,255 Square Feet, and do come with a whirlpool tub. We have... More 

Chateauguay,QC
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2012

WE booked a 2 bedroom villa and loved it. Everything was clean and so much room. We travel with 2 teenagers so space is important. We had a nice pool right behind our room. Central A/C. Internet. Washer/dryer. King size bed in our room. Each of our girls had their own double bed. We all slept very well.

Was this review helpful? Yes 1
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review of Westgate Lakes Resort & Spa! We are very happy that you loved your 2 bedroom villa. Our housekeeping staff works very hard to keep the villas and the resort clean. We are happy your accommodations met your family’s needs. Thank you again for choosing Westgate Lakes Resort & Spa for your Orlando vacation. We... More 

Nb Canada
Top Contributor
57 reviews 57 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed April 13, 2012

We stayed at this resort in APril, we booked vacation package and got a sweet deal on flights and room. Upon reading the reviews, i was a bit worried as some were very bad and some were very good, we stayed in building 900 which is really close to the main building. This is a very large resort, we had... More 

Was this review helpful? Yes 1
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. We are so glad to hear that you had a “great vacation” at Westgate Lakes Resort & Spa. Our villas are spacious, fully furnished and well-equipped making it easy for vacationers to feel right at home. Our close proximity to the Central Florida attractions and shopping outlets is also a plus. Our resort has 7... More 

Oscoda, Michigan, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 12, 2012

Westgate Lakes resort and spa is a great place to stay with your family. It is close to the theme parks. The staff is very friendly, and honored all requests. The suites are spacious and clean. I would highly recommend this resort to anyone traveling to the Orlando area.

Was this review helpful? Yes
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review of Westgate Lakes Resort & Spa. Guest satisfaction is our highest priority and we focus on providing the best possible service and amenities to all our guests in an effort to make them feel at home. You are correct; Westgate Lakes Resort & Spa is a “great place to stay with your family.” Our abundant... More 

Hotel Review Summarization

What travelers say

  • Time share(44)
  • Very nice(26)
  • Smokehouse grill(10)
  • Theme park(9)
  • Golf cart(8)
  • Sales pitch(8)
  • Very clean(8)
  • CUSTOMER SERVICE(6)
  • Great Place(5)
  • Hot tub(5)
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