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Westgate Lakes Resort & Spa

3.5 of 5 10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,332 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westgate Lakes Resort & Spa
See the most recent reviews
Waldorf, Maryland
1 review
1 of 5 stars Reviewed 6 days ago NEW

We decided to do a little couples get away after all of the holiday hustle and bustle to recharge, unfortunately this was not the hotel to achieve this goal. The check in initially was slow and not very welcoming. The room was the biggest disappointment, we stayed in building 1200 in a studio room and it was very small and... More 

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel is a very large complex, with thousands of units. The layout of the buildings was not done well, so if you have a building in the back (we did) you have to navigate an annoying maze to get there. Once you get to your building and it happens to be late night, you have to keep going and... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for taking the time to communicate to us through TripAdvisor why your stay at the Westgate Lakes Resort and Spa did not meet your expectations. While it is troublesome, and we do apologize for that, the issues with parking are something that we are in the process of correcting as we are currently constructing a parking garage. We... More 

Orange County, California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I love that they have spa and arcade and you can ride a boat and they have nice pool. Their room is not that bad. I stayed their with my whole family and the room had kitchen, washer and dryer. Nice bathrooms but their shampoo does not freaking bubble. We were supposed to enjoy our stay there right? Well lemme... More 

Was this review helpful? Yes 5
Grand Forks, North Dakota, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

good service, except for some complimentary p0roducts that were not provided like laundry detergent, coffee bags, etc... Not all rooms have lake view. The 1-bedroom deluxe units are very limited to have a lake view.

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your thoughts on your most recent visit to the Westgate Lakes Resort and Spa. We are happy to hear that you found our resort to provide “good service”, as customer service is one of our top priorities. The items you mentioned, laundry detergent and coffee bags, are placed in each unit. If for any reason these... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for a week in January, as part of a timeshare exchange, in a studio room. There was nothing wrong with the room. Seemed very clean, nice big shower, jacuzzi tub. Staff all seemed friendly and we never got the timeshare pressure that others reported. Grounds were well kept however HUGE. We took advantage of their shuttle service one... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here January 15th and was pleasantly surprised at our room with jacuzzi , king bed ( pull out couch bed is not comfy , hard and springs) kitchette ... Just beautiful !! We enjoyed the heated pools and park for kids, as well as theatre with free movies ! The time share meeting was suppose to he 1.5... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an exchanged timeshare week for us so we weren't sure what to expect especially since there were mixed reviews on Trip Advisor. We arrived after a long day of driving and the check in was professionally handled as we had three rooms booked --a studio, one bedroom and two bedroom. This is a very large property so getting... More 

Was this review helpful? Yes 2
New England USA
Top Contributor
114 reviews 114 reviews
73 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 1 week ago

I was traveling a full week in January on business, and needed a reasonably priced hotel. This fit the bill for price, and was an average stay. This resort is HUGE, with over 26 buildings (as there were building numbers up to 2600). so, Room number 1234b was building 1200, 3rd floor, room 4 with connecting room B. Because it... More 

Was this review helpful? Yes 3
Sao Martinho, SC
Top Contributor
74 reviews 74 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Wesgate during 4 days. At that awesome time, I took a lot's of pictures. It's a beautiful place, so organized, with all service. I advise you to get a studio room in 2600 building. You'll certainly enjoy a great view of the lake. The hotel location is about 10 minutes from the International Drive, some theme parks,... More 

Was this review helpful? Yes 1
WINDSOR
Reviewer
4 reviews 4 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at Westlake Lakes many times and always enjoy the experience. There are fantastic pools -- there are a couple of out-of-the-way pool areas that are not as busy and fun to be at. All units are fully equipped and if something is missing, it is quickly replaced. Shopping, attractions a d restaurants are easy to get to... More 

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Hotel Summarization (Beta)

What travelers say

  • Time share(55)
  • Very nice(36)
  • Theme park(15)
  • Golf cart(12)
  • Sales pitch(10)
  • Free breakfast(10)
  • Smokehouse grill(10)
  • Next morning(10)
  • CUSTOMER SERVICE(8)
  • Parking lot(8)

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Lakes Resort & Spa 3.5*
Number of rooms: 2000
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Travelocity, getaroom.com, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#30 Spa Hotel in Orlando
#41 Top resorts Hotel in Orlando
#142 Family Hotel in Orlando

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