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All 329 Orlando hotels

Westgate Lakes Resort & Spa

3.5 of 5 Resort   |   10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa

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Ranked #171 of 329 hotels in Orlando
A recent review
3 of 5 stars reviewed yesterday
Jsc145 Pittsburgh, Pennsylvania
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Pittsburgh, Pennsylvania
Top Contributor
162 reviews 162 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed with the whole family for Spring break. Hotel is clean and adequate for the stay. Our particular unit was very dated. We traded into the timeshare unit. Great location for both Disney and Universal. Not as nice as Marriott Grande Vista.

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Sea Girt, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hello , After coming to Orlando in the thick of Easter week we found an incredible light and energy surrounding the front service desk. As many many many people traveled by with multiple questions about check in, activities and Theme Parks there was an incredibly kind caring man really listening to everyone and doing his best to help us all.... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your feedback. We’re thrilled our staff went above and beyond to provide you with a relaxing stay. Our staff strives hard to provide an unforgettable experience for all our guests. We hope you come back and visit us soon! Sincerely, Idalise More

Brooklyn, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

People are so friendly and helpful. Everything we asked for was no problem. Kids had the best time. We played tennis, beach volleyball, miniature golf almost everyday. The hotel is so convenient as it is right in the middle of all them parks.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

My family recently stayed here during Spring Break, 2014. We are a family of four and rented the Westgate Studio, which I would highly recommend for a couple or a family with small children, but it was not sufficient for a family with teenagers. The room size was nice; the screened in balcony was lovely; the kitchenette was perfect for... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your experience. We’re glad you enjoyed our spacious rooms with balcony and kitchenette. We apologize you had issues with the sofa bed. We take all our guests comments into consideration as we’re always looking to provide a relaxing stay for all our guests. We’re delighted our staff was able to assist you during your stay. We... More

Pompano Beach, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Westgate many times in the past with my wife and kids when we were going on trips to Disney. We have always had a great experience when it comes to customer service and quality of the rooms. We usually just get the 1 bedroom with a King Bed, pullout sleeper for the kids and a... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We’re so happy to hear you had an overall great experience at Westgate Lakes Resort and Spa! We’re delighted you enjoyed our spacious rooms and full size kitchens. We strive to make our guests feel like they are at “home away from home”. We look forward to having you back soon! Sincerely, Idalise More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We strongly recomend this resort for brazilians and people all over the world. We had a great time there and want to be back with our family and friends from Brazil to have lots of fun in this amazing resort. It's important to remember the great SPA they have there!

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your response. We’re so happy to hear that you enjoyed Westgate Lakes Resort and Spa! We strive to provide an unforgettable experience for all our guests. We look forward to having you and your family back soon! Sincerely, Idalise More

Top Contributor
55 reviews 55 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family and I stayed at this resort through an Interval exchange the week before Easter and we enjoyed our accommodations. We stayed in a two bedroom, two bath unit which had a nice view of the lake on which the property resides. The frogs were in full chorus each evening which made for some nice time on the patio... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your response. We’re glad to hear that our staff was friendly and courteous. Our staff works hard to exceed all our guests’ expectations. We are a timeshare resort and we do offer our guests to participate in our timeshare presentation. Participating is purely voluntary and in return for their time, we do provide different... More

Jackson, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

We are owners at the resort for about 15 years. We owned a three bedroom every other year, and upgraded to every year in 2013. There is quite an initial investment, and then a substantial yearly maintenance fee. But, it is roomy, and clean, and well-stocked. There are seven swimming pools with hot tubs. There are busy, party-atmosphere pool areas... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your review. We’re so happy to hear you enjoyed our resort amenities such as our seven pools and hot tubs. We strive hard to provide an ultimate vacation for all of our guests. We hope you come back and visit us soon! Sincerely, Idalise More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Before I started writng this review I read many others and was shocked. It's amazing to read that someone had a bad experience at Westgate. I own at WLRS and have stayed 3 times so far and all 3 times were 4-5 star accommodations. Admittedly I hated the pressure to buy but now that I own, I don't have to... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We value and appreciate your feedback! We feel honored to have an owner who is truly happy with our resort. We’re thrilled to hear you enjoyed our accommodations. We love to hear kind words such as yours. We are always looking for ways to make our guests have an ultimate vacation and make them feel like they are at “home... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

So when we booked this resort, we were expecting a 4 star resort as it says on the tin. However the only 4 star it gets is for the reception area, beyond that it really struggles. The only good thing is the location, as its well placed for Universal and Seaworld. After travelling for hours we checked in at reception,... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We value and appreciate your feedback. We understand you had several issues during your stay. As a timeshare resort, we ask our guests to participate in our timeshare presentation. Participating is purely voluntary and in exchange for their time we provide them with different gifts and incentives. We apologize if you encountered issues with the cleanliness of our unit. We... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(63)
  • Very nice(41)
  • Theme park(25)
  • Smokehouse grill(16)
  • Sales pitch(14)
  • Next morning(13)
  • Golf cart(12)
  • Free breakfast(11)
  • Parking lot(10)
  • CUSTOMER SERVICE(8)

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#149 Family Hotel in Orlando
#171 Spa Hotel in Orlando
#171 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Lakes Resort & Spa 3.5*
Official Description (provided by the hotel):
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to large four-bedroom spacious suites, all within minutes of Orlando’s world-class theme parks and tourist attractions, as well as many family-friendly restaurants. A nonsmoking Orlando resort, Westgate Lakes Resort & Spa is pet friendly, allowing pets under 60 lbs. With a variety of onsite amenities, Westgate Lakes Resort offers something for everyone! ... more   less 
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Also Known As:
Westgate Lake Resort Spa
Westgate Lake Resort
Westgate Lakes Resort Spa
Westgate Lakes
Westgate Lakes Resort
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando

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