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Westgate Lakes Resort & Spa

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10000 Turkey Lake Road, Orlando, FL 32819
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1 room 1 guest
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Westgate Lakes Resort & Spa
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4,073 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was hesitant at first b/c of some of the reviews. We had two families in a three bedroom villa. The set-up of the bedrooms was perfect. We stayed in a the 1300 bldg. It was GREAT. The rooms were clean, updated and provided all of the dishes and utensils we needed. We were right across from the pool, but... More 

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Norfolk, Virginia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The room was large enough for my family, we did a lot of things there ,and had great fun with the family. We traveled to Tampa Florida to a water park, and the kids had a ball. Over all the trip was relaxing and fun for the whole family. If I had to do it again ,I would for relaxation.

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Estero, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Horrible. Bugs all over the rooms, especially in the beds and pillows. Tried 3 different rooms in 3 sections. We left after the first day. Absolutely disgusting..Avoid at all costs.. Plenty of hotels in the Disney area. Don't subject yourself or your family to this filth. Nothing is worth that..

Was this review helpful? Yes 1
DELRAY BEACH, United States
Level Contributor
10 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Was talked into a weekend stay at Westgate for $100. We got there and they refused to let us check in because my wife had a different last name.. We through that we were in Western Europe during WWII with their arrogant attitude. I drove home at 3:30 AM and contacted the credit card company who reversed all my charges.

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Hod Hasharon Israel
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The resort is well located. Short drive from both Disney and Universal parks. Rented a unit of 2 bedrooms. he room are big , each with its own bathroom. Kitchen is well equipped and Jacuzzi in the master bathroom is nice.

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Springfield, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I will start saying that personaly don't like to write bad reviews about anything, but I believe that they are necessary in order to move things forward. I stayed w/ my family at the resort from 8/23-8/30. The good points were: -We stayed at a 2 bedroom, rooms were big and spacious -the view of the lake was nice -Personnel... More 

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Fall River, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We had planned all year for this vacation with our daughter son in law and twin granddaughters age 2.. We rented a 3 bedroom villa, had to be moved to another noise was awful, went to another villa music from pool was so loud Could not sit on deck and have conversation or even watch TV This pool was not... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your feedback. It saddens us to know you had a less than desirable experience. We take pride in exceeding all guests and owners expectations. We are during high peak season and our resort may be more crowded than usual. Nonetheless, we provide quiet hours between 10:00 pm to 6:00 am and our security staff... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Me and my family stayed in this resort from 8/15/15 to 8/22/2015. This was the first time we have stayed here. We where all very impressed! The rooms where very spacious and clean. Yhr brd in thr main room was a king ! Loved that. The pools where nice. Employees were helpful. It was not far from disney. I would... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your experience. It is fantastic to hear you enjoyed our spacious and clean units, helpful staff and resort amenities. We feel honored that you would return and can’t wait to see you soon! Sincerely, Lissy More 

Austin, Tx
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The condos are clean, comfortable and spacious, kitchens and bathrooms are stocked well. There are a lot of activities for adults and children of all ages. My only complaints are that there should be another restaurant or two on site and a larger fitness center as it gets very crowded. The location is very good if you're going to Disneyworld.

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. We are happy to hear that you enjoyed our spacious fully equipped accommodation and the convenient location of our resort. We are currently in the process of adding new additions to enhance the vacation experience. It would be great to have you return in the future to experience the difference. Sincerely, Annie More 

New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose to stay at the Westgate Lakes Resort and Spa because we brought our dog along on our vacation and Westgate Resorts are Pet Friendly. I was not very happy with this resort at all. We were placed on the 5th floor which is very inconvenient for us due to walking our dog every few hours. The elevators are... More 

Was this review helpful? Yes 3
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