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Westgate Lakes Resort & Spa

3.5 of 5
10000 Turkey Lake Road, Orlando, FL 32819
Hotel amenities
Westgate Lakes Resort & Spa
Ranked #194 of 328 hotels in Orlando
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1,746 reviews from our community

Traveler rating
    490
    488
    235
    198
    335
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Families
783
 
Couples
317
 
Solo
28
 
Business
64
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Whiteville, North Carolina
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

We recently stayed here for the second time and it was wonderful, just like the first time. The grounds are absolutely beautiful and I was looking forward to seeing the views of the lake again. The villa was clean and the staff was super nice and always helpful. After busy days at Disney and Universal it was nice to come... More

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2 reviews
5 of 5 stars Reviewed May 22, 2013 NEW

Our stay at the Westgate Resort was absolutely fantastic. Our room was amazingly clean and comfortable. Even though it wasn't my bed I slept like a baby. No detail was missed. Plenty of towels and pillows. The staff went the extra mile to accomadate our little one, providing us with a portable crib and highchair. The pool is located next... More

Was this review helpful? Yes 1
Corydon, Indiana
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed May 22, 2013 NEW

Wow, where do I begin? We own thru Gold Key Resorts. We exchanged thru Interval International. We arrived Saturday May 18 2013 around 1:00. We live in Indiana and drove down. 13 hours. As we checked in the lady said good we have 2 bedrooms already cleaned and ready. Awesome we thighs, goo so far. As we got our room... More

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San Juan, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 22, 2013 NEW

We stayed at the Westgate Town Center for 10 days on April 27, 2013 till May 6, 2013 this was the fist time staying at this resort, we stayed in a 1 bedroom, since the time we arrived till we left everything was great, very spacious and clean. Bathroom is separate from the sink area there is a door in... More

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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

This was actually my second stay at Westgate. I returned to it, because on my first trip my family and I had a great stay. On this occasion I was in town for a huge conference. The hotel from the start was impressive. Check in was smooth and I was escorted to my building, where I found out they put... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 21, 2013 NEW

just returned from a week at this resort and overall was VERY happy. we arrived at 12 on saturday ( check in was 4) and we were checked in immediately and given our room ( a two bedroom on the fifth floor of the 500 building) at first they gave us a first floor room and i told them that... More

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Oviedo, Florida, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2013 NEW

I'm a Westgate Owner and decided to try out this resort for a weekend. From the moment we got there to the moment we left, my husband and I had a wonderful time. The room was clean, it had everything we needed and I felt very comfortable. Everyone was very friendly and helpful. It's location is so close to anything... More

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See 3 more reviews by Betsy913 for Orlando
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review
May 20, 2013

Thank you for being an owner and sharing your experience at Westgate Lakes Resort & Spa. We were pleased to know you had a good time and we met all your expectations. It's good to hear you found the room clean and it was equipped with everything you needed. Most of our units have full kitchens and living room areas... More

Bensalem, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 17, 2013 NEW

I own two time shares and traded one to stay at Westgate .BIG MISTAKE I was told this was a five star resort. HAH...Westgate must of paid someone to get a five star rating. To start off the rooms are old and need renovations desperately. When we checked I was told this was a good room but the view was... More

Was this review helpful? Yes 2
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this review
May 19, 2013

Thank you for your feedback on your vacation at Westgate Lakes Resort & Spa. We appreciate your taking the time to share your experience with us. Please accept our apologies for the lack of follow up and service. Your comments have been shared with members of our management team so they are aware of your experience. Rest assured this is... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 17, 2013 NEW via mobile

I am currently staying at Westgate Resorts Orlando for the first time. When we first checked into our room, I was dissatisfied with the overall look of the room. They are old and in desperate need of renovation. They are nothing like the pictures on the website. I have three small children and their feet are black and dirty from... More

Was this review helpful? Yes 1
Direct0r0fOPS, Manager at Westgate Lakes Resort & Spa, responded to this review
May 19, 2013

We appreciate you sharing your experience with us about your visit to our resort. If you are still here please contact our Front Office Manager and allow us to correct anything we can to make your visit an enjoyable experience. The last thing we want is to have unhappy guests vacationing with us. We honestly do not have many pest... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 13, 2013 via mobile

I stayed here with my family for a week Friday to Friday. We were in Orlando to visit the parks and that is the only positive thing about this place they are close Disney, universal, and sea world. From the start it was horrible. We were given a room that had not been renovated and was old and had a... More

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review
May 17, 2013

Thank you for taking time to give us feedback. You are correct, we are centrally located close to all the theme parks. We are currently renovating all the units at the resort. However, the improvements are being done building by building. We regret that you received one that is still slated to be updated. Depending on how you booked, since... More

 
 
Westgate Lakes Resort & Spa
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Hotel Summarization (Beta)

What travelers say

  • Time share(85)
  • Very nice(50)
  • Theme park(32)
  • Smokehouse grill(21)
  • Golf cart(21)
  • Sales pitch(18)
  • Parking lot(16)
  • CUSTOMER SERVICE(15)
  • Free breakfast(15)
  • Great Place(15)

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#178 Family Hotels in Orlando
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to large four-bedroom spacious suites, all within minutes of Orlando’s world-class theme parks and tourist attractions, as well as many family-friendly restaurants. A nonsmoking Orlando resort, Westgate Lakes Resort & Spa is pet friendly, allowing pets under 60 lbs. With a variety of onsite amenities, Westgate Lakes Resort offers something for everyone! ... more   less 
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Also Known As:
Westgate Lake Resort Spa
Westgate Lake Resort
Westgate Lakes Resort Spa
Westgate Lakes
Westgate Lakes Resort
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando

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Westgate Lakes Resort & Spa
Enter dates & see best prices*
Check In mm/dd/yyyy Check Out mm/dd/yyyy
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