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Westgate Lakes Resort & Spa

3.5 of 5 10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

The family and I enjoyed the vacation at Westgate Lakes. This is the most family oriented place I've been to in Orlando. I've gone to Orlando for s few years and this is the first time I've stayed here. I am looking forward to going back. Two things however, no shuttle bus from the airport and horrible parking. Other than... More 

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Bedford, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I recently stayed here with my four children and parents. The room was very nice and spacious. However, the customer service was definitely lacking. My father had left a key at the front desk with my name on it for when I checked in (they were at the parks). The front desk couldn't find it, they sent me to to... More 

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Indianapolis, Indiana
Top Contributor
80 reviews 80 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Are you headed to Disney? Here you have a kitchen, close to grocery store, tons of restaurants and it is a quiet place to stay. Very conveniently located to the parks...had it memorized after day one. Our family had 5 day passes over fall break. Some condos have not been redone, including ours. But really? We weren't there for anything... More 

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4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

The 3 bedroom unit we stayed in had been nicely renovated. Everything was clean and fresh. We traveled pulling a large trailer and car. Security was great. We did not have any problems. The unit had everything we needed. Lots of room and privacy for 3 couples. Amenities on site were great. There was more activities than we could do... More 

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Wesley Chapel, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This resort was relatively nice, but definitely dated. Very spacious, but the furnishings are definitely from the 90's.There are plenty of pools and other things close if you choose not to go to the theme parks. Very easy commute to Universal or Sea World. You'll get a good bit of traffic if you're headed to Disney.

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southern california
14 reviews 14 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am sceduled to check into my home resort of Worldmark Christmas week. At the last minute I decided that since I was officially off work the 14th then why not go to orlando early. Well anyone who owns a timeshare knows getting time in December is often hard to get unless you plan wayyyyyy ahead. So I decided to... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I am so angry as I am typing this!!!! Our 6 and 7 year old children asked Santa for a trip to the mountains and so we decided to stay at westgates. I called and booked my reservation and paid my deposit in the month of November. I got a reservation number, confirmation email etc. Just so happens I call... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We regret to hear the issues you experienced. Although it’s less than clear as to what may have caused this inconvenience, we would certainly like to look into this for you. Please email us at Westgate_customercare@wgresorts.com with your reservation number and any additional information that would help. We hope to hear from you soon. Sincerely, Lissy More 

Salt Lake City, Utah, United States
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We received a phone call offering a 4 night 5 day vacation rental for a "resonable" fee and a guarantee that we didn't need to listen to a "speel". The price was fair but we did have to listen to a presentation., which lasted almost 2 hours. The property we stayed in was older, the bathroom sink didn't drain and... More 

Was this review helpful? Yes 2
2 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

We bought a property 10yrs ago and later sold it as property was not being maintained although we paid yearly fees that are quite expensive. ..we decided to stay there this weekend to have another look around. ..we were very disappointed. .the same cheap furniture from 1990's, room was dusty, spider webs on curtain valence, ants and toaster crumbs on... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your feedback. We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We are absolutely committed in keeping our resort and units fresh and up to date. Since we are a big property, our maintenance staff is running these projects through renovation schedule.... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This was our second family trip to Disney World and we opted to stay offsite this time. We stayed in a renovated 3 bedroom with 4 adults and 5 kids and were more than comfortable. Each room had LCD tv's but only standard def channels. Both of our balconies overlooked the lake and we were treated to Disney fireworks every... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Time share(58)
  • Very nice(39)
  • Theme park(19)
  • Golf cart(12)
  • Next morning(12)
  • Sales pitch(12)
  • Free breakfast(11)
  • Smokehouse grill(11)
  • Parking lot(10)

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Lakes Resort & Spa 3.5*
Number of rooms: 2000
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#30 Spa Hotel in Orlando
#41 Top resorts Hotel in Orlando
#136 Family Hotel in Orlando

1,294 photos of this hotel

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Hotel & grounds (99)
Room/suite (230)
View from room (49)
Bathroom (47)
Pool/beach area (74)
Family/play areas (7)
Dining (39)
Business center/function rooms (5)
Other (184)

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2 Bedrooom Villa (56)
Amenities (146)
Pool (59)
Restaurants and Bars (22)
Studio Villa (85)
The Hotel (63)
Two Bedrooom Villa (87)

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Hotel & grounds (9)
Bathroom (5)
Room/suite (17)
View from room (2)
Pool/beach area (4)
Other (6)
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