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All 328 Orlando hotels

Westgate Lakes Resort & Spa

3.5 of 5 Resort   |   10000 Turkey Lake Road, Orlando, FL 32819
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Ranked #168 of 328 hotels in Orlando
A recent review
5 of 5 stars reviewed 2 days ago
Megaanderson11 Warren, Ohio
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2,806 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (554)
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English first
Warren, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

Westgate Lakes was so so beautiful I cant wait to come back next year We stayed for 5 nites my kids did not want to leave they loved the pool and going to Disney for the first time Magic Kingdom and Downtown disney was there favorite

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

We only stayed for 2 nights and 3 days and we have never had such a horrible experience at a hotel. The sales rep made false promises and so did the front desk managers. We spoke to 3 different supervisors and not one was able to accommodate us for all of the troubles we experienced. We had a total of.... More

Was this review helpful? Yes 2
Chicago, Illinois
1 review
4 of 5 stars Reviewed 2 days ago NEW

First of all, let me just say that after reading all the horrible reviews - I was kind of freaked out about staying here, but it was too late because we have already booked it and couldn't go back on the commitment. I expected the worst and received the best. We stayed at building 900 and close to Coral reef... More

Was this review helpful? Yes 1
Colorado Springs, Colorado, United States
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Where to start? The check-in was ridiculously crowded and once you finally make it through the line you have to listen to sales pitches to try to sell you time shares. They wouldn't tell us where our room was, instead you have to follow them as they hand you and your room key off to multiple people along the way... More

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 3 days ago NEW

The hotel looked a lot more modern on the website and we were very surprised to find that our room was very outdated (it included white appliances and green leather furniture). We were able to deal with this, however things went down hill when we went to use the oven and found a bunch of different types of bugs (living... More

Was this review helpful? Yes 1
Hempstead, New York
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

We checked in on 7/18 and it wasn't too bad. The staff appeared to be friendly and out going. The accommodations are substandard, like a late 70s early 80s explosion. We went to Universal Studios the next morning and was out all day. Upon my return to the room it appeared that housekeeping was there. (Never had housekeeping in other... More

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New Castle, Kentucky
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Our room was lake front. We asked for a 3 bedroom had a 2 bedroom with a full kitchen and a studio that shared a common entry. This worked out really well since we had older teens but would have been bad with younger kids. Our rooms were clean and well furnished. We saw fireworks out the back patio every... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for choosing Westgate Lakes Resort and Spa. We’re glad to hear you enjoyed our fully equipped rooms. Allow us to apologize if you felt pressured in any way to participate in the tour. Participating is voluntary. Due to high peak season, the check in process may be longer than usual but please know our staff works hard to... More

Austin, TX
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've reviewed this property when I stayed there 3 years ago and I came away happy once again with the experience. I have to admit that I love reading the reviews as they seem to engender plenty of horror stories but I've never had a issue. Of course I avoid the sales pitch which seems to be the big problem.... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for sharing your feedback. We are so happy to hear you enjoyed our spacious and clean rooms. As you mentioned, we are just minutes away from shopping centers and other attractions. We hope you come back and visit us again soon! Sincerely, Lissy More

Richmond, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

It's a world within itself! A huge complex. 7 pools - some more quiet for those of us that are more relaxed and other pools with lots of activities for both kids and adults like dancing and djs, crafts, ping pong, arcade room and so much more. There is Putt Putt, tennis, kayaking, bikes, weight room, spa, canoeing, paddle boats,... More

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Coatesville, Pennsylvania
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

A friend allowed us to use their timeshare. Our initial impression was positive. Upon looking more closely at the unit, we could see that everything was done on the cheap. While checking in (we stayed in one of their "villas"- actually a two bedroom condo), my husband was hustled from desk to desk, ending up paying $20 for something he... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(62)
  • Very nice(41)
  • Theme park(25)
  • Smokehouse grill(16)
  • Next morning(13)
  • Sales pitch(13)
  • Golf cart(12)
  • Free breakfast(11)
  • Parking lot(10)

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Lakes Resort & Spa 3.5*
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando

1,030 photos of this hotel

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Room/suite (189)
Hotel & grounds (78)
Bathroom (43)
Pool/beach area (65)
View from room (37)
Family/play areas (4)
Dining (30)
Other (227)

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Amenities (79)
Pool (33)
Restaurants and Bars (12)
Studio Villa (53)
The Hotel (35)
Two Bedrooom Villa (87)

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All management photos (59)
Hotel & grounds (13)
Bathroom (5)
Room/suite (21)
View from room (2)
Pool/beach area (9)
Dining (1)
Other (8)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#29 Spa Hotel in Orlando #41 Top resorts Hotel in Orlando #124 Business Hotel in Orlando #149 Family Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 
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