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Westgate Lakes Resort & Spa

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10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,654 reviews from our community

Traveler rating
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1,837
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas City
Top Contributor
72 reviews 72 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked for a short 3 day vacation to Orlando area. This is "condo rental" and not a hotel, but meets most needs. Location is excellent for folks going to WDW, Universal, Sea World, etc. It is a large complex and has lots of extras to keep kids occupied... we are just couple of travelers. Biggest negative is check-in. Even through... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Reception at check-in counter was rude one lady did something wrong with my key card that cause me driving 5 miles go and back from my room to reception and waste my time for 20 minutes just for fix the key card, she not even say apologize but also gave me attitude. Very challenge to find parking spot near your... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

This resort was in a great location. It included paddle boats, mini golf, a pool and jacuzzi, and other fun activities. It was also close to great hotels and shopping. Our room overlooking the lake was gorgeous. They were doing construction when we stayed; however, it was not bothersome. I would definitely stay here again!

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Keswick, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have no clue where all the terrible reviews for this place are coming from? Westgate Lakes was an amazing place for our family of three. And we were all treated like true guests even though we are vacationers. A week before we left for our vacation I was having trouble with the online check-in and called the Westagate Customer... More 

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Houghton Lake, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved this resort! We had a two bedroom that was so big and comfortable. The balcony is screened in so we never had to worry about our young granddaughters out there and no bugs. 7 pools and activities to do if you wish to participate. We wanted a vacation to relaxe and enjoy family. Would go back in a... More 

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Newcastle, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were unfortunate to be put up in this hotel when we were double booked at one of their sister hotels. The Bad 1. Construction work in hotel, arrived at night and no idea where to park, drive, get to reception 2. Took over an hour to check in, didn't get to our room until about 0130am 3. Music in... More 

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Orlando, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We went in a group of couples and enjoyed ourselves, were very happy with the accommodations and the feel and look of the rooms.It met our expectations and how it compared to how we live at home with comforts. Will definitely stay again and recommended.

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I had a free exchange with Interval International because of a Hawaiian deposit I made. Not really free as II charges you around $250.00 for this transaction. Someone is always getting in your shorts when it comes to timeshares!! I booked into Westgate Lakes Resort and Spa my first Westgate timeshare experience. So my husband goes into Westgate Lakes Resort... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Top Contributor
58 reviews 58 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

A last minute reservation for a Trade Show made our company be left with very few options around this location. This place was built for vacation, so I tried to see if I could picture myself with family there. And my answer, with no doubt is NO. More than 25 buildings make the traffic and looking for parking a nightmare.... More 

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Denver, Colorado
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Definitely worth every dime I spent on it...which by the way...was UNDER $100. This was one of the best purchases for a hotel/resort stay that I have ever done! If there was a down fall...it was parking and the slow PAY FOR wifi...other than that...everything was WONDERFUL!

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Hotel Review Summarization

What travelers say

  • Time share(39)
  • Very nice(24)
  • Very clean(8)
  • Smokehouse grill(7)
  • Sales pitch(7)
  • Golf cart(7)
  • Theme park(6)
  • Free breakfast(5)
  • Next morning(5)
  • CUSTOMER SERVICE(5)
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