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Westgate Lakes Resort & Spa

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10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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3,976 Reviews from our TripAdvisor Community

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Traveler rating
    1,375
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

We were not advised that this is a time-share type of deal. We had to go to a 90 min meeting to get a discounted rate. The room was a bit stuffy and pull out sofa was super lumpy. There seems to be a shortage of parking, we had to park and walk to the building. This wasn't too convenient... More 

Was this review helpful? Yes 1
NY
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for 5 nights after owner referral. Booked a one bedroom standard that looked so terrible we switched to a deluxe studio in a more renovated building. Took 4 calls for the list of resort activities for someone to say you have to pick it up yourself. The jacuzzi had hair in it and could not be used. I... More 

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Terre Haute, Indiana
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

My wife and I were very nervous about our recent trip to Westgate Lakes Resort and Spa from reading all the negative reviews. But from the time we checked in ( which we checked in early ) we had a great time. Check in was easy and yes we was asked to attend the breakfast, which is where they try... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Very aggressive sales approach - very irritating & upsetting. No written information is provided even after mutiliple requests - and the reason given to us is that the hotels' real estate license will be revoked if a brochure is provided. This is really outrageous. People everywhere - very crowded and SUFFOCATING!! Anyone can walk straight into the property and roam... More 

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Groves, Texas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked this as an Interval owner and saw ok reviews. It's BIG!!! Family and pet friendly and busy. But well maintained and the staff was courteous for the most part with the exception of one. When we had a problem and I reported it to management it was FIXED within the hour. That's really saying something. The beds were... More 

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Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is great, especially if you are travelling with kids. Makes you feel at home, as the apartments have plenty of space and are equipped with everything you need at home. The rooms are cleaned daily, which saves you this particular work. It is also very well located in Orlando, near Wal Mart and International Drive, not far from... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

Loved everything about this place. Our room was excellent. Bed was very comfortable, spacious bathrooms and I loved the hot tub. Spacious living area and kitchen. The washer and dryer came in handy. Elavator was extremely helpful. Exceptionally well maintained. Excellent guest services , and very friendly. I would recommend this resort to my friends and family.

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San Antonio, Texas
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

Nothing available as far as what they describe. Stale muffins, lousy breakfast, swimming pools were gross, water was cloudy, tons of people from everywhere, tossing footballs, hitting swimmers, paddle boats never able to use, inside Studio bathroom outdated and dirty, bed linen not changed, carpet dirty, traffic very noisy coming in, yard workers started At 7 am, waking me up,... More 

Was this review helpful? Yes 1
Honolulu, Hawaii
5 of 5 stars Reviewed 1 week ago NEW

We arrived and the staff and check-in process was professional and easy. Our family vacations at least three or four times a year and we are used to large, and busy resorts. Westgate Lakes and Spa Resort provided us with a CLEAN and beautiful three bedroom villa. Whenever we needed ANYTHING, the staff brought the items to us as quickly... More 

Was this review helpful? Yes 2
Washington, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

The resort has a security gate and security roaming the property and yet my truck wound up with 2 busted windows and vandalized and they offered nothing for compensation!! We waited 2 hours for a sheriff to file a police report and and the only thing management said was they could change our rooms!!! I wanted a secure location for... More 

Was this review helpful? Yes 1
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