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Westgate Lakes Resort & Spa

3.5 of 5 10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,155 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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skii26
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was there on business for 3 days; and the staff were absolutely amazing. The rooms were clean, large and more than I would of thought. The first room was a suite; with a view to kill. I would absolutely stay there again. I worked off the Wi-Fi by the pool, and was able to relax and get some business... More

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Birmingham, Alabama
Contributor
19 reviews 19 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

if you are just looking for a cheap room, this is a good place to stay. Just be aware that you will have to deal with chaos trying to get a park for checking in and out. Rooms are good size, but they are outdated and tv picture quality is horrid. Again, for the price its hard to complain too... More

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Roanoke Rapids, North Carolina
Top Contributor
115 reviews 115 reviews
41 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

If Disney is the happiest place on Earth, then Westgate is vying for the most miserable. I'd give them 0 stars if it were possible! The Orlando location has grown so big that they have no control or organization over their systems or customer care. Let's start with the fact that we are owners, which was a HUGE mistake. When... More

Was this review helpful? Yes 1
Brooksville, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What a beautiful place. The guards were helpful but the staff on the go carts were speed demons . One set came around the coner speeding and on the wrong side almost hitting me head on. After i parked i watch it happen time after time. I guess rule of the rode don't apply to staff.

Was this review helpful? Yes 1
Minneapolis
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel is middle of the road and cheap, so I wouldn't have particularly high expectations. They staff cheaply and many of the employees appear to be in high school, so bear that in mind. I woke up the first morning after staying there only to find that I was sharing my bed with bedbugs. The staff took a lot... More

Was this review helpful? Yes 2
United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This was the first time at the resort. Upon check in we discovered we had no hot water in the unit. I called to report problem and maintenance responded within 10 minutes and quickly solved the problem. We were told without hesitation that we would be relocated to another unit if problem could not quickly be resolved. Rest of the... More

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Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel was most affordable tied to a conference package at OCCC. Resort is actually a timeshare property. Had a one bedroom suite. Full kitchenette, and washer/dryer combo in room. Had a ground floor room facing parking lot so not much ambience, but utilized room for sleeping only. Bed was quite comfortable, furnishings at a bit dated (full mirror behind bed),... More

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Port Saint Lucie, Florida
Top Contributor
137 reviews 137 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We figured we would use this place like a hotel (the price was not bad through orbitz) and get a whole condo, in place of a room, for our weekend in Orlando. We are hotel people. Actually hotels that offer suites so we will return to that way of travel after this weekend. We are not impressed. The unit's decor... More

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Margate City, New Jersey
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This resort was actually very nice. I booked through a third party for a timeshare, had to do a presentation, it was long as usually suspected, but the lady that did our presentation was very fun and entertaining so that made it bearable. The resort itself is very nice, was told by fron staff that the pools were ALL heated... More

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WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review
Google Translation

Seus comentários de estadia no Westgate Lakes Resort and Spa sao muito valiosos para nós. Nossas totalmente equipadas unidades viabilizam... More

Magalia, California
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed at Westgate Town Center from November 7th to the 14th of 2014, our overall experience at the resort is mostly positive. We (wife and myself) stayed in Building 6100, 7th floor. The room was a one bedroom, the kitchen was stocked with some cooking items, pots, pans, glasses, etc., however I suspect that cooking a full meal would... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Time share(59)
  • Very nice(40)
  • Theme park(20)
  • Smokehouse grill(13)
  • Golf cart(12)
  • Next morning(12)
  • Sales pitch(12)
  • Free breakfast(11)
  • Parking lot(10)
  • CUSTOMER SERVICE(8)

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Lakes Resort & Spa 3.5*
Number of rooms: 2000
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando

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