We stayed at Westgate last week for our vacation at Disney/Universal. I was a little nervous regarding what we would encounter once we got there because of all the wide ranging reviews of this resort. We arrived after a long drive from Colorado and checked in. We were immediately "given to" and guest relations employee after receiving our room keys.... more

My parents are owners at this place and we have been going there for at least 10+ years. This year while going down to the pool for 1.5 hours at the resort, someone from the resort broke into our resort room and stole $600 dollars from my parents. We later called the security for the resort and gave our report... more

Our stay at Westgate was awesome. Please don't listen to the bad reviews. Every person's stay isn't the same, so I can't really speak for the bad reviewers, but I'm glad I didn't listen to them. We had everything that we needed already provided for us in the room. While we were there, we visited the pools and the activity... more

If you look online, Westgate Lakes Resorts touts updated, beautiful rooms and suites complete with all the amenities (internet access, flat screen tvs, etc). The rooms are outdated, the beds terrible, the internet service was spotty at best (my husband had to go outside to get a signal) and very expensive. Dingy and dirty was the overall impression. There were... more

I ended up at Westgate Resort by accident. Originally, I booked a resort called the Fountains by Bluegreen through the website stayhereplayhere.com. We arrived in Orlando, Fl at the Fountains and they would not accept myself and my family because they were booked solid. I showed them my reference number and that I had paid, but to no avail they... more

Most of my family and a few extended family stayed at the resort for one week in 4 studio Villas. The first couple of days were very nice -- towels replaced, trash picked up; bath room was probably only cleaned once. We had to call to have towels replaced, trash picked up and bath cleaned the latter days of the... more

My father -in-law gave us his timeshare for the week of June 14- 20th. It was really nice of him. But, it pretty much ends there. We would not pay to stay here. Not worth the money. Although, I was anticipating the worst for the rooms, I was actually surprised. The room we stayed in was located in one of... more

We stayed in the 1400 building. The check in and out were fast. The staff were courteous and helpful. Our room was on the third floor looking out at the lake and pool. Room was clean and well furnished. The projection TV was large but it needed to be replaced. No light fixtures on ceiling fans were a minus. Beds... more

We spent a week at Westgate Lakes with our children and grandchildren. Our granddaughter was busy all week swimming, playing putt putt, going for a boat ride on the lake and doing other childrens activities. It only took us 10 minutes to get to Disney World and Downtown Disney. Housekeeping was great. We called for extra blankets, towels etc and... more