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Westgate Lakes Resort & Spa

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10000 Turkey Lake Road, Orlando, FL 32819
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Westgate Lakes Resort & Spa
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Westgate Lakes Resort & Spa
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3,566 reviews from our community

Traveler rating
    1,238
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    492
    358
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1,787
665
52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

My partner and I stayed for 1 week in March. Do not stay here unless you have a hire car everything is too far away to walk. The shuttle services to parks wasn't great, 1 bus there and 1 bus back daily. (Taxis are expensive and very inconsistent) There is 1 onsite restaurant which we had breakfast in one morning,... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

The trip was a last minute weekend getaway for my birthday, and the stay here was nothing but sub standard. After the never ending wait to finish our checkin, someone has directly guided us to from desk who gave an impression that the hotel wants to return $75 to retain us for future stay. This we later understood was a... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here in month of may, when we visited orlando . It's a huge property and hotel apartment is very spacious, very clean and with all facilities. We realy liked the accommodation. Bathrooms with jacuzzi tub, Kitchen was fully equipped and washer dryer were there. We were impressed.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

The place was terrible the practically made us do a run through of the place, the added free breakfast every other day that is terrible and they do not have free wifi in the rooms.Also staff are very slow and can be hard to understand.

Was this review helpful? Yes 2
Calgary, AB
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at WLR this past week March 20-28 and had a very good resort experience. A few thoughts for upcoming travellers and feedback for the staff: Housekeeping - excellent and friendly staff. We would recommend that housekeeping start each day by walking the stairs of the building either before or after they go up the elevator with their cleaning... More 

Was this review helpful? Yes 4
Traverse City, Michigan
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

First the good. The room was open and large with a clean shower and hot tub. Bed was very comfortable. Lots of things to do with pools, putt-putt and exercise. Views are good. Now the bad... check in process was long, confusing for them and several mistakes made. They never got our name right after several attempts. The walls of... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for my birthday weekend....it was terrible. When we first arrived, there was a huge mixup with our rooms and we ended up having a key to someone elses room. Then when that was settled we could not get into our own rooms so we had to wait for about 20 mins for someone to fix... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We loved our lake view king suite. So romantic with tub in the room. The check in process was agonizing with over an hour and a half line to check in! Completely unacceptable. It would be in the hotels best interest to allow people to begin the check in process online or something because that was awful.

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We checked into this place last night after a 14 hour drive and the rooms we got were nothing like the pictures on the Internet. The pull out sofas were ridiculous it pulled out and remained at a n angle with the head side sunk and feet side up in the air. We ended up sleeping 3 to a bed... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Westgate for 6 nights and had a great time. The exceptional staff members made it more enjoyable for us. I would like to say a special thank you to RODRIQUO and DETONIA for your patience and help. The only problem we had was the parking availability which was limited due to the many guests that was visiting... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Time share(44)
  • Very nice(26)
  • Smokehouse grill(10)
  • Theme park(9)
  • Golf cart(8)
  • Sales pitch(8)
  • Very clean(8)
  • CUSTOMER SERVICE(6)
  • Great Place(5)
  • Hot tub(5)
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Two Bedrooom Villa (87)

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