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Westgate Palace Resort

3.0 of 5 6145 Carrier Drive, Orlando, FL 32819
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Westgate Palace Resort
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Westgate Palace Resort
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875 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We had stayed at this resort in May and had a very good experience so I booked it again for a trip with my daughter, sister, mother, and aunt. We all loved the place due to the amount of space in the rooms, amenities, and proximity to Universal Studios. We will definitely stay again next time we visit Orlando. The... More 

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Mississauga, Canada
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms are big but the parking lot can't hold all the cars some nights which means you have to park across the street. It smells clean in the lobby but the hallways typically have stuff outside the door for hours....pine sol clean if you know what I mean - that kind of Super 8 hotel smell. The snack bar... More 

Was this review helpful? Yes 1
Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here on the 10th of Jan 2015. Myself,wife and 3 kids would normally stay in other motels/hotels on idrive. Coming to Orlando for 10 years. The best place to stay ever. The only thing is you need your car. The red line iride is a ten min walk. Staff were great hotel rooms were so big. two bed... More 

Was this review helpful? Yes 2
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here in jan 2014 to feb 2014. We had a good time. The place was clean, the beds were cozy and we had a jetted tub right next to our king bed. Check in was great and quick. They offered us $75 to go see a timeshare presentation but was not worth even free money. The guy gave... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your review. We are pleased to read that you had a good time. We sincerely apologize for the inconvenience of the sales staff. It is definitely not our intention to make you feel pressured in any way from anyone on our staff; however, we do offer the opportunity to all of our guests and owners to take... More 

County Dublin, Ireland
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here 18 days. Had a few hassles at first with room, too small and no safe in room like we asked for.when we asked to change ,staff who were on reception came across rude and loud! We asked to speak to the manager, and eventually he agreed to another room next morning. We're asked to do timeshare breakfast. Just... More 

Was this review helpful? Yes 5
1 review
1 of 5 stars Reviewed 1 week ago

I was quoted one price and when I get there they decided to charge my credit card 3 times the amount. I talked to management and when i informed him that I am not willing to stay in a roach location because I have a little girl. They asked me to change to another location they will charge me an... More 

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Torquay, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hotel for 17 nights which included Christmas, New Year and my birthday! We were travelling with my son and husband girlfriend, now Fiancée (they got engaged Christmas Day) We were determined not to get involved in any timeshare presentation, we already had our park tickets etc but we had been travelling all day so we all... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It was a great stay and relaxing. I enjoyed the view of the city of Orlando. I stayed at the resort in Kissimmee I found those resort to be better set up as far as the rooms. Overall I had a great time and would stay at the palace resort again.

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Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our family stayed at Westgate Palace during Christmas holidays. We had a 2 bed suite on the 12th floor of Block B. The rooms were spacious and spotless clean and the kitchen and utility area were well equipped. During our stay house cleaning called every morning with fresh towels and asked if we wanted the room cleaned. The Hotel staff... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

In 15 days, they forgot to make the beds, take out the garbage and deliver clean towels 3 days in a row. Never cleaned the ROOM. Avoid! Despite complaining with the manager several times, could not get the room service I paid for.

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WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate you taking a moment to review your stay at the Westgate Palace. We want to ensure that all our guests have a memorable time; for that we apologize to hear that your experience was not the same. As a timeshare property, our housekeeping service does not work the same way as a regular hotel; but you can sure... More 

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Additional Information about Westgate Palace Resort

Address: 6145 Carrier Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westgate Palace Resort 3*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Hotel Style:
#43 Top resorts Hotel in Orlando
#109 Business Hotel in Orlando
#162 Family Hotel in Orlando

372 photos of this hotel

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Room/suite (54)
Hotel & grounds (27)
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Pool/beach area (10)
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Amenities (27)
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Poolside Bar (2)
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The Hotel (33)
Two Bedroom Villa (60)

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Hotel & grounds (5)
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