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Westgate Palace Resort

6145 Carrier Drive, Orlando, FL 32819
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Westgate Palace Resort
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Westgate Palace Resort
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973 reviews from our community

Traveler rating
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650
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paphos, Cyprus
Top Contributor
66 reviews 66 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed today NEW

This is an excellent choice if you want to be in a prime location at the top of international drive. You can walk to many restaurants, Universal, Wet n Wild, several crazy golf places, and there are also I Ride trolley stops close by if you want to go further. For the price the rooms are great value, not sure... More 

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Tampa, Florida
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

When I went online to choose a place to stay in Orlando - for six of us - size was definitely an option. When viewing Westgage Palace Resort online, I got excited. The price was decent and it looked big and modern. Upon arriving, staff was extremely friendly and helpful. However, our unit was waaaay too small for the six... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Horrible Experience!!! The room pictures did not look at all like the pictures on Orbitz and on Westgate Palace home website. We received a confirmation from Orbitz with a king, 2 twins and queen sofa bed. There are no king beds at this location. The hotel manager Brian did not take ownership and he blamed Orbitz for false advertising king... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate and value your comments. We take the satisfaction of our owners and guests extremely seriously and always want to ensure that their vacation experience is truly valuable; for that we are sorry to hear that your experience was not exactly the same. Westgate Resorts web pages do reflect the pictures of our actual properties as they are. We... More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for ten days it was very comfortable clean and housekeeping did good job and gave us extra towels each time . I was alittle nervous after reading so many bad reviews but this place was great . I bought groceries and as I was loading a employee I belive to be door man helped me bring all... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate your responses concerning your stay with us at the Westgate Palace in Orlando. It is lovely to hear that you took great advantage of our complete property and fully equipped units; that certainly helps on the cost/benefit of your trip as you can even cook healthy, cheaper meals for the entire family. Also, the amazing view is surely... More 

Coral Springs, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family and I went to the resort not really knowing what to expect. The rooms were excellent. The fact that they had 2 bedrooms made our day, since we have 3 kids! We took advantage of the pool and its activities. My son won the Hula Hoop contest! The DJ was fun and energetic. Being a DJ, I appreciate... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for letting us know about your experience with us at the Westgate Palace. It is wonderful to know that you chose us as your family vacation destination and were able to enjoy it to the fullest. Our complete property provides different kinds of amenities and activities to ensure that all your family is completely satisfied and... More 

Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first trip to Universal Studios. I went with a friend and we wanted a place that provided two bedrooms and two bathrooms without spending a fortune! This was the perfect place! Beautifully appointed condo. Management was very attentive to our needs. And it was so close to Universal!

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We want to take the time to let you know how honored we are to hear that you selected us for your family vacation destination in Orlando. It brings us a lot o joy to know that we fulfilled your vacation expectations. Our staff is always willing to provide you with the type of service that exceeds your expectations. We... More 

Bognor Regis, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed a two week family holiday at the westgate palace recently!! We were travelling from the chilly u.k so the weather was certainly a bonus!!! We found our 2 bedroom apartment to be more than adequate, with 2 bathrooms and a well equipped kitchen/ dining area, and a fantastic view from the 4th floor of wet and wild and... More 

Was this review helpful? Yes 5
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate Palace. We take pride in providing our owners and guests with only the best there is in the hospitality industry; for that we are glad that you noticed so many positive details that made your stay a memorable one. We are excited that... More 

Framingham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kids and I enjoyed an extended stay here away from our local home.Much better option than staying in a hotel. Large comfortable rooms and full kitchen along with activities and many local eating choices if we didn't want to cook. Definitely stay here again.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your vacation experience with us at the Westgate Palace. It is very rewarding to know that your family stay was very positive and that we were able to fulfill your vacation expectations. Our fully equipped units surely give you the opportunity to prepare and enjoy your own meals and certainly save if you wish so. We... More 

Osewgo, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was very impressed with this hotel. My husband and I had a Business Training at a nearby hotel but wanted to bring our kids. We were able to bring a Sitter and she and the kids had a ball at this resort while we were away. We were able to have home cooked meals, and packed lunches the whole... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for your feedback. We’re beyond thrilled we were able to make you feel at home away from home. We definitely strive to provide everything our guests may need right on property. We hope to host your next stay with us! Sincerely, Idalise More 

Eldersburg, Maryland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Westgate Palace Resort which was booked by our travel program. The facility was very nice and we had a two bedroom suite. It was our first time stay at a condo type resort as opposed to the standard hotel type room when visiting Orlando. The condo was large and well appointed with all the amenities... More 

Was this review helpful? Yes 4
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We want to take the time to let you know how honored we are to know that you chose us as your vacation destination in Orlando. It is nice to hear that your enjoyed our fully equipped units, the variety of amenities and our centrally located property. The next time you’re in town; we would love to exceed your expectations... More 

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