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All 328 Orlando hotels

Westgate Palace

3.0 of 5 Resort   |   6145 Carrier Drive, Orlando, FL 32819
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71%
Ranked #186 of 328 hotels in Orlando
A recent review
4 of 5 stars reviewed yesterday
4DMc Belfast, United Kingdom
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738 people have reviewed this hotel

Traveler rating
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See reviews for
499
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
victoria, Mexico
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed yesterday NEW

The rooms aren´t bad but the service is, you should beware, this is a timeshare property and they will bug you with their free breakfast and meetings, they will charge you for things most hotels (expensive and cheap) will give for free like extra blankets and internet Access, and worse of all they refuse to do full cleaning of the... More

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Belfast, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

nice hotel, staff are very good, good location with easy access to local shopping, grounds are well kept, think this hotel will improve in time as more ammenaties become available on sight, free theme park shuttle, i trolly stop beside hotel, hotel deli is good value and food is good quality

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

As much as we tried to remain positive about this stay, things kept getting worse. To begin with the front desk personnel are not properly trained in customer service. They responded to simple direction inquires with "I don't know" responses. They did not attempt to find information for you or make sure that you left there sight with your questions... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Large spacious rooms, all mod cons, high standard, staff friendly great location. Did not like the sales pitch as we registered and it cost me 20 bucks. Rip off. Could do with out that on your holidays.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The apartments were recommended by our travel company in Dublin. Then when I checked tripadvisor I was very disappointed by the reviews which were terrible. Then we arrived at Westgate Palace from 2nd - 16th July 2014. We are a family of five with three children of 11, 18 and 20. The accommodation was a master bedroom with ensuite and... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I searched the internet for hours looking for a hotel that could accommodate our family of 6 and at a price that didn't 'break the bank.' Because of the size of our family we weren't able to do the 'average' hotel room. I came across this hotel through a traveling website through my employer. This villa offered our family a... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for taking the time to review your stay with us at the Westgate Palace. How wonderful it is to know that after a long search you found us and were accommodated just the way you expected. Our large and complete units can certainly make you and your family feel at home. Besides that, our perfect proximity to the... More

greneville
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Went with two teenagers and an active 7 year old. Rooms were nice, clean, and accommodated our needs well. The front desk staff were friendly, helpful in finding a reasonable taxi and good pizza, and professional. In great location for universal. Would recommend for vacation spot.

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for your review of the Westgate Vacation Villas. It brings us a lot of joy when we read about great experiences that our owners and guests have with us; our biggest aim is to ensure a truthful quality vacation. It is awesome to know you enjoyed the units, our staff and services. Please stay with us again! Mika More

Dublin, Ireland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here last august with 4 teenagers room was perfect size , cleaned most days and staff where always friendly , hotel was not what we expected after reading reviews , it was so much better , after explaining to staff upon checkin that we where there on a holiday and did not want to be bothered about time... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at tge Westgate Palace. We aim to exceed your vacation experience as many times as you come. It pleases us to know that you found our units to be clean and the staff was friendly. We are already waiting for your family return during Christmas! Micky More

Estero, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First I have to start by saying that I have never written a review for any hotel good or bad (and I travel a lot); however after my traumatizing experience at the palace I feel it was my responsibility as a human being to warn people about this horrible ghetto hotel! I wish I would have listened to the other... More

Was this review helpful? Yes 4
Reading, Pennsylvania
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice hotel we stayed 6 days the 3 days were good but after being tied up for 4 and a half hours in a timeshare gimick which they said would only last 1 hour things went south. We arrived the 26 of July and of our 6 day stay room service came and cleaned ONCE I had... More

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We appreciate your review of the Westgate Palace in orlando. We strive in providing each and every guest with an outstanding vacation experience; we apologize you did not have the same experience. Because we are a timeshare property our housekeeping service does not work the same way as a hotel. On the other hand, you can request and pay for... More

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Additional Information about Westgate Palace

Address: 6145 Carrier Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westgate Palace 3*
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#46 Top resorts Hotel in Orlando #164 Family Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Westgate Palace, located off International Drive, is walking distance from Wet 'n' Wild, shops and restaurants and only minutes from tourist attractions like Universal Studios and SeaWorld. Just a short 15 minute drive to Walt Disney World as well. Westgate Palace offers spectacular views. This high-rise resort features suites with equipped kitchens, living areas, whirlpool tubs and washer/dryers. On-site amenities include a deli, outdoor heated pool, children's pool, a steam room and arcade. ... more   less 
Number of rooms
408

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