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Westgate Palace

3.0 of 5 6145 Carrier Drive, Orlando, FL 32819
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#191 of 326 Hotels in Orlando
769 Reviews 4 of 5 stars
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769 reviews from our community

Traveler rating
    287
    251
    98
    58
    75
See reviews for
524
45
5
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Decatur, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I stayed here four days in July. We were in a two bedroom in the north tower, when we walked in the room it was very clean & smell fresh, I was impressed and the view was spectacular. The only complaint I have is the shower in the master bedroom was small. We will be back!

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

It is fantastic to read your review on the Westagte Palace and know that your family stay was a very positive one. It is our pleasure to provide you with only the best there is in the hospitality industry. We are pleased to know you enjoyed yourself and look forward to seeing you again! Mika More

Mississauga, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We loved The Westgate Palace. I travelled with my two adult children and they also loved it. Yes, the bathroom was small but I don't spend a lot of time there. Really appreciated having a washer/dryer in the suit. We unfortunately did not take advantage of all the amenities offered because we only came to Orlando to spend 2 days... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you so much for your input. We are excited to know that you chose us as your vacation destination with your children in Orlando. We are happy to know that the location and units pleased you. On the other hand, next time you come stay with us take advantage of our great amenities. We feel honored that you would... More

Penshaw
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a travel agent from UK. I am currently staying at westgate palace and cannot stress how great this place is. I have two teenagers and the space this accomadation offers is fantastic. The amenities that the rooms have are great and are perfect for familes and are very well maintained. All the staff have been very helpful and... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate Palace. We love to hear about your positive experience with our complete amenities, fully equipped units, strategic location and more. We certainly want to ensure that you feel as comfortable as if you were at home and we are so excited that we... More

Jacksonville
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When staying at a timeshare I have high standards since many are so nice. Staying in a 18 story hi rise is not my idea of warm and cozy. The most cozy was the tight quarters in the master bath. I tried to use the second bath but after a shower the amount of water on the floor in the... More

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We really appreciate your comments on the Westgate Palace. We are very happy that you selected us for your bussiness trip; you surely could take great advantage of our centrally located property. The timeshare presentation offered is opened to those who desire to participate. We’re glad you chose us and hope you will visit again! Micky More

Cleveland, Ohio
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the first time we stated at this Westgate location. The buildings are beautiful, overlooking a lake. They have two nice pools and plenty of activities. Our room overlooked the lake, giving us a beautiful view. We were also able to see the fireworks from Universal every night. We were disappointed when we found two roaches in the kitchen.... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you so much for your feedback. It is so gratifying when our owners and guests have a quality family vacation with us here at the Westgate Palace. We offer all the comfort and security that you need to ensure that you and your family feel at home. We are glad that our staff was there to assist you with... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed my bday here with my fiancé and sister.I will always book this hotel..only a few minor dwnsides NO FREE WIFI! NO BALCONY..bt I can live with that your allowed to go out to the pool area. . They have a fire pit and gazebo that sits on the lake. . Very nice view... Overall I'd recommend this place to... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

It is fantastic to read your review on the Westgate Palace and know that you chose to stay with us on your birthday. We are so excited that you took advantage of our great amenities and location. We appreciate you recommending us and can't wait to see you again! Mika More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We travel to Orlando very often and stay at many hotels. Stayed here for a last minute trip. NEVER again. You are scammed the second you book. The photos online are cleverly photoshopped to make units appear much bigger than they actually are. Then they con you into sitting in a sales presentation for free breakfast. Don't do it. The... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for your review. We’re sorry to hear you were not happy during your stay with us. If you are not happy with your unit you can always speak with our Front Desk staff and they would be more than happy to assist you if another unit is available. We are a timeshare resort and we do offer all... More

ORANGE PARK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 10 days on our recent vacation. A two bedroom suite was exactly what we needed. The kids were quite comfy, and having their own bathroom was a very serious plus. We loved the full kitchen, and used it more than a couple times to prepare and eat our daily meals. The pool and hotel amenities were... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We want to take the time to let you know how honored we are that you chose us as your vacation destination in Orlando. We want to ensure that your that you have the best family vacation. We are excited to hear that you enjoyed our fully equipped units and amenities and the friendliness of our staff. Our timeshare presentation,... More

Liverpool, United Kingdom
Top Contributor
69 reviews 69 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. Rooms good sizes and well equipped. Great view of the Universal Studios fireworks from the room. Very good location for International Drive...walking distance. Good service at the bar

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you so much for choosing Westgate Palace Resort. We’re glad you liked our well-equipped rooms. We certainly love to make our guests feel right at home by providing them with everything they may need. We hope to see you again soon! Sincerely, Lissy More

N.Ireland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just returned home on Tuesday we stayed her for 16 days and I have to say we absolutely loved it. We had no problems (except for timeshare hassle), we knew about timeshare before we went so we were prepared. Excellent location, everyone was so friendly, especially Ruby who checked us in, she couldnt do enough for us. Only... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We appreciate and value your comments. It is wonderful to know about your positive vacation experience at the Wesgate Palace. Our strategic location, complete rooms and amenities and the great view will surely make you want to come back. Thank you for staying with us and we look forward to having you back very soon! Micky More

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Additional Information about Westgate Palace

Address: 6145 Carrier Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westgate Palace 3*
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando

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