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All 329 Orlando hotels

Westgate Palace

3.0 of 5 Resort   |   6145 Carrier Drive, Orlando, FL 32819
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Ranked #164 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Mizztise District Heights, Maryland
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675 people have reviewed this hotel

Traveler rating
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456
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
District Heights, Maryland
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

I had the pleasure of staying at this property April 13-19th and for what we paid I truly can't complain. The maid staff was not the friendliest but at least they cleaned the room each day (lightly). I did not like the fact that you had to pay for Internet but I was refunded due to all the outages we... More

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St. Marys, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a 2 bedroom suite. There were 6 of us. Myself, 2 daughters and three grandchildren. Plenty of room for all of us. TVs in 3 rooms. Very clean! Stayed for 3 days. We went home with clean clothes thanks to the washer and dryer in our suite! Very value-priced. The only problem we had, but was not the... More

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Elgin, South Carolina
1 review
3 of 5 stars Reviewed 3 days ago NEW

My family visited this resort the week of Spring Break for our children. Ages 6 and 11 the week of April 14th- 18th. The resort was very nice. The location was excellent. The rooms were nice although they seemed a little backwards. The larger of the two shower's could have been in the master suite and there was not really... More

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Mount Pleasant, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Overall, we had a very good experience. Our family of 4 (boys 14 & 11) stayed 5 nights in a 2 bedroom palace suite. Check-in went smooth other than they tried to get us to participate in a 'breakfast' and 'tour' that would last 'no longer' than 1 hour. We were offered $75 cash and $50 credit to the spa.... More

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for sharing your overall good experience. We are honored that you chose us as your vacation option. Our property location makes it convenient for family trips to the local theme park areas. We are beyond thrilled that you were able to use our amenities. It would be an honor to have you and your family stay with us... More

Avon Park, Florida, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I really enjoyed my stay there. The atmosphere and staff was great. I will book there again... The room was very big, the pool area was awesome. They had a lot of different activities going on at the pool that was great for the family.

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for choosing our resort as your vacation destination. We appreciate your comments and are glad you found us to be a great value. We do look forward to your visit the next time your travels take you to the Orlando area. More

Austin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have to say the hotel was nicely decorated. Lacked a decent restaurant. Had only a deli. Service was horrible, starting with the shuttle service to Disney. Were told by the front desk to wait outside for the shuttle. Shuttle never came. Asked at the front desk again and were told this time that we should have been at front... More

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for taking the time to post your comments. It is of deepest regret to learn that your recent stay with us was anything less than exceptional. I apologize that we have missed the level our guests have come to expect from us. We look forward in welcoming you again the next time you may be in town. Ariel More

1 review
4 of 5 stars Reviewed 1 week ago

Out stay at the Westgate Palace was very pleasant. The staff was very helpful and kind. I have never had an experience like this before. The room was small but efficient and well equipped. Checkout was the best ever. I have never been able to just leave without turning in keys or anything. Very convenient.

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We appreciate your overall feedback on your trip. The resort units have rooms which come equipped with a full kitchen, refrigerator, two bathrooms and much more. We are delighted to hear that you enjoyed all that we have to offer on property. It’s our hope to continue providing you with a pleasant stay. Ariel More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I have to say with being my first time staying at a westgate resort, I was a little skeptical because of reading some of the reviews. I can honestly say that I did not see any problems. The parking was not an issue, the villas were extremely clean and I heard no noise. I had an awesome experience at the... More

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for sharing your great experience at Westgate Palace! It’s always a pleasure knowing we have provided you with a wonderful time. We do apologize for any inconvenience that you may have experienced as a result of attending one of our timeshare presentations and are sorry that this distracted you from your family vacation. We would love to have... More

Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Our large family stayed for 3 nights this past week. Fortunately, grandma lives nearby so two of the six children could stay with them. We have stayed in much roomier two bedroom resorts. That said, this one was clean and quiet. The kitchen was not large, but served us well. The living area only has seating for three. There is... More

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you very much for your review. Our two bedrooms accommodate up to six guests comfortably. It is wonderful that the entire family was able to participate in activities and the resort amenities that we offer. We appreciate your kind words and we hope you will be back to visit us! Ariel More

Grand Falls Windsor, Canada
1 review
3 of 5 stars Reviewed 1 week ago

We stayed there for 10 days recently. I had a few concerns about the property. There were 14 pools available and there was neither one for adults only. This became very upsetting since there were numerous unsupervised children present all the time. They should have pools for adults only as not everyone there has children. Another pet peeve was people... More

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WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you so much for sharing your vacation trip. We understand there were some concerns during your stay with us. Our fourteen beautiful pools are accessible for everyone to partake in and our property is known to be family friendly. We appreciate that you have brought this to our attention. Your feedback will definitely be forwarded on to the correct... More

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Additional Information about Westgate Palace

Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Address: 6145 Carrier Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Top resorts Hotel in Orlando
#150 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westgate Palace 3*
Official Description (provided by the hotel):
Westgate Palace, located off International Drive, is walking distance from Wet 'n' Wild, shops and restaurants and only minutes from tourist attractions like Universal Studios and SeaWorld. Just a short 15 minute drive to Walt Disney World as well. Westgate Palace offers spectacular views. This high-rise resort features suites with equipped kitchens, living areas, whirlpool tubs and washer/dryers. On-site amenities include a deli, outdoor heated pool, children's pool, a steam room and arcade. ... more   less 
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