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All 327 Orlando hotels

Westgate Palace

3.0 of 5 Resort   |   6145 Carrier Drive, Orlando, FL 32819
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Ranked #189 of 327 hotels in Orlando
A recent review
3 of 5 stars reviewed yesterday
Morganzz Cleveland, Ohio
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761 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Cleveland, Ohio
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was the first time we stated at this Westgate location. The buildings are beautiful, overlooking a lake. They have two nice pools and plenty of activities. Our room overlooked the lake, giving us a beautiful view. We were also able to see the fireworks from Universal every night. We were disappointed when we found two roaches in the kitchen.... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Enjoyed my bday here with my fiancé and sister.I will always book this hotel..only a few minor dwnsides NO FREE WIFI! NO BALCONY..bt I can live with that your allowed to go out to the pool area. . They have a fire pit and gazebo that sits on the lake. . Very nice view... Overall I'd recommend this place to... More

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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

We travel to Orlando very often and stay at many hotels. Stayed here for a last minute trip. NEVER again. You are scammed the second you book. The photos online are cleverly photoshopped to make units appear much bigger than they actually are. Then they con you into sitting in a sales presentation for free breakfast. Don't do it. The... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 10 days on our recent vacation. A two bedroom suite was exactly what we needed. The kids were quite comfy, and having their own bathroom was a very serious plus. We loved the full kitchen, and used it more than a couple times to prepare and eat our daily meals. The pool and hotel amenities were... More

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Liverpool, United Kingdom
Top Contributor
61 reviews 61 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Rooms good sizes and well equipped. Great view of the Universal Studios fireworks from the room. Very good location for International Drive...walking distance. Good service at the bar

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you so much for choosing Westgate Palace Resort. We’re glad you liked our well-equipped rooms. We certainly love to make our guests feel right at home by providing them with everything they may need. We hope to see you again soon! Sincerely, Lissy More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned home on Tuesday we stayed her for 16 days and I have to say we absolutely loved it. We had no problems (except for timeshare hassle), we knew about timeshare before we went so we were prepared. Excellent location, everyone was so friendly, especially Ruby who checked us in, she couldnt do enough for us. Only... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We appreciate and value your comments. It is wonderful to know about your positive vacation experience at the Wesgate Palace. Our strategic location, complete rooms and amenities and the great view will surely make you want to come back. Thank you for staying with us and we look forward to having you back very soon! Micky More

Monroe, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

DO NOT STAY HERE!! This is a hotel trying to be converted over to a "WESTGATE" property. There are too many things wrong to list. Go to a different westgate property for elegance. The king bed tacoed in half when I laid on it. Jetted tub was smaller than my bathtub at home. I had a yellow stain on my... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you so much for letting us know about your experience. We’re sorry to hear that we were unable to provide you with a rewarding experience during your recent stay at our Resort. We take cleanliness and customer service very seriously and are displeased to read that you were less than 100 percent satisfied. Negative comments show us where we’re... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here in a 2-bedroom suite with my parents and two children on a week long visit to Orlando. The rooms were small but that's understandable since it is a renovated hotel. I didn't like the master bedroom - the bathtub and sink were inside the bedroom and the entire thing was all too congested. The second bedroom had... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

We truly appreciate you taking the time to describe your full experience on our property. We take your feedback very seriously. I'm sorry to hear that you experienced some housekeeping deficiencies while you were here. Please be assured that I will share your comments with the appropriate department managers. We are delighted to hear that you enjoyed the location of... More

Tampa, Florida, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for three days. Everything went smooth. Staff was very friendly. Room was nice and clean. Even though there isn't an on-site restaurant we found plenty of places to have dinner. The food at the hotel was good. Plenty of places delivered. We had a great time and will be back.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for sharing your vacation experience with us. It is so exciting to hear about so many positive aspects of your stay at the Westgate Palace. We have a lot to offer in our complete and strategic located property, as well as a variety of activities to entertain the entire family. We look forward to having another opportunity to... More

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Worst place to stay,I would not recommend no one to stay at this hotel. The room was terrible along with the service. I got charged $19.98 for WiFi which is terrible since the place was trashy. They try to get you when you first get there to deposit $20.00 reserve your VIP buffet lunch which for 60 min. timeshare presentation.

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Palace, responded to this review

Thank you for taking a moment to review your stay at the Westgate Palace Resort. Please accept our sincere apologies that you had issues with the Wifi service. We will share your comments with our team, as we are always looking for areas in which to improve. It's our hope to have another opportunity to exceed your expectations. Sincerely, Anja More

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Additional Information about Westgate Palace

Address: 6145 Carrier Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westgate Palace 3*
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando

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Room/suite (52)
Hotel & grounds (24)
Bathroom (5)
View from room (22)
Pool/beach area (9)
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Amenities (27)
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Two Bedroom Villa (60)

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Hotel Style
#47 Top resorts Hotel in Orlando #164 Family Hotel in Orlando
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Official Description (provided by the hotel)
Westgate Palace, located off International Drive, is walking distance from Wet 'n' Wild, shops and restaurants and only minutes from tourist attractions like Universal Studios and SeaWorld. Just a short 15 minute drive to Walt Disney World as well. Westgate Palace offers spectacular views. This high-rise resort features suites with equipped kitchens, living areas, whirlpool tubs and washer/dryers. On-site amenities include a deli, outdoor heated pool, children's pool, a steam room and arcade. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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