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Homewood Suites Orlando-Nearest to Universal Studios

3.0 of 5 5893 American Way, Orlando, FL 32819
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Certificate of Excellence 2014
Homewood Suites Orlando-Nearest to Universal Studios
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Homewood Suites Orlando-Nearest to Universal Studios
Homewood Suites Orlando-Nearest to Universal Studios
Homewood Suites Orlando-Nearest to Universal Studios
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890 reviews from our community

Traveler rating
    518
    290
    53
    19
    10
See reviews for
538
122
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Great location! Can walk to restaurants and there is a trolley car within steps of hotel. Breakfast was great and they had the best sweet tea. Only hotel that I know that offer a free light dinner. Very beautiful and clean rooms. We got there very early so front desk kept our luggage until room was ready. Enjoyed meeting other... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
51 reviews 51 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything - this is a very nice hotel with plenty of room and very friendly staff. It was clean, spacious, comfortable and affordable. I would definitely stay next time for longer period. We really liked this hotel. Easy parking and short walking distance to International Drive. The electrics were not working when we arrived. I called reception and within 5... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Lets do this as a pros and cons. Pros: Great location! You really can't beat it for its proximity to everything that you need and universal. Free parking, no "resort" fee, free wifi etc. Everything you'd expect to be included. Rooms are very spacious and beds are comfortable altho VERY VERY dated - See cons below. Kitchen is complete with... More

Was this review helpful? Yes 2
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

Thank you for your review of our hotel. Yes, we do have a security guard in the evening for general security and to assist with guest needs. I'm sorry to hear that you didn't like the decor and I am pleased to let you know that we are currently in the middle of the design process for our upcoming renovations.... More

Perth West Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to Orlando 3 times now and if we return, I would not bother staying anywhere else. This hotel ticks all the boxes. Close to Universal Studios, short walk to International Drive to public transport, tourist shops, Wet n Wild and gator golfs. The staff are exceptional from the general manager all the way to our maids. Everyone... More

Was this review helpful? Yes 4
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

Thank you so much for your glowing review of our Homewood Suites. It was such a pleasure to chat with you during your visit and your kind compliments regarding my staff are genuinely appreciated. We look forward to welcoming your friends and to seeing you again when your travels bring you back to our city. Warm Regards, Keith Beears General... More

Pensacola, Florida, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel as we visited Universal Studios. Could not have been a better stay. The rooms are extremely comfortable, and the staff is fantastic. The complimentary breakfast really hit the spot.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

Thank you so much for your glowing review of our Homewood Suites. I am thrilled to hear that you had such a fantastic visit with us and your compliments towards my staff are especially appreciated. When your travels return you to Orlando we look forward to welcoming you back! Best Regards, Keith Beears General Manager More

Contributor
20 reviews 20 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room is quite spacious and in close proximity to Universal Studios. The decor is a bit dated and the cleanliness of the bathroom and other parts needs some serious attention! I found tonnes of long black hairs around the place and a large chunk in the hair drier that was disgusting. Also when we checked in we didn't get... More

Was this review helpful? Yes 1
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

Thank you for your candid review of our hotel. I am pleased to know you had an overall enjoyable visit though I am disappointed to hear that Housekeeping service was not up to our usual standard. Your feedback has been reviewed with Housekeeping Management and the staff involved in order to ensure this does not happen in the future. When... More

Island of Malta, Malta
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel fit exactly what we were looking for in orlando!! After a week in downtown disney area we moved hotel to be more close to universal area which perfeclty matched its purpose. Loved our suite which was very well laid out, spacious bedroom, good sized bathroom, kitchen with all the essentials( full size fridge, tea/coffee making facilites, dishwasher, microwave... More

Was this review helpful? Yes
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

Thank you so much for your review of our Homewood Suites. I am thrilled to hear that you enjoyed your visit with us and found my Front Desk staff to be especially helpful. We appreciate you having given us the opportunity to help you during your stay and look forward to seeing you again when you return to Orlando! Warm... More

Palm Beach, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a perfect value room for your family near Universal this is it. Great size rooms, amazing breakfast included. Clean, large and comfortable. Extremely friendly staff... If you are looking for the large resort style pools with slides and activities this is not for you. But if you plan on spending most of your time at... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

Thank you so much for your review of our Homewood Suites. Your kind compliments regarding the friendliness of my staff are genuinely appreciated. My breakfast team is especially pleased with your enjoyment of breakfast. We are thrilled that you enjoyed your visit with us and we hope to see you again on future visits to Orlando. Warm Regards, Keith Beears... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 3 weeks ago

So we booked this place because it looked nice in pictures, it had name of hilton and above all it had some awesome positive reviews. We got in and it smelled and looked like a days inn or even worse - bathroom carpet windows table all bad. Long story short - we just paid for night cancelled our other nights... More

Was this review helpful? Yes
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

I appreciate your feedback on your recent stay with us. I understand the freshness of the room was of concern during your stay. Guest satisfaction is our hotel's priority; therefore, I have brought your comments to our hotel team to resolve this situation. Thank you for bringing this to my attention and I hope you will consider staying with us... More

bournemouth
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Have stayed here before a couple of years ago and have just returned again after staying 18 nights , it's excellent having the breakfast in the morning saves time and hassle and there is always something for everyone they also serve a meal in the Hotel Monday to Thursday which is ideal if your travelling on a budget or tired... More

Was this review helpful? Yes 1
Keith B, General Manager at Homewood Suites Orlando-Nearest to Universal Studios, responded to this review

Thank you so much for your kind review of our Homewood Suites. I look forward to sharing your comments with Kiki this evening when she comes to work and I know she'll be thrilled. Your compliments regarding the helpfulness and friendliness of my staff are genuinely appreciated and we look forward to welcoming you again next time! Warm Regards, Keith... More

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Additional Information about Homewood Suites Orlando-Nearest to Universal Studios

Address: 5893 American Way, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Orlando-Nearest to Universal Studios 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Orlando-Nearest To Universal Studios Hotel Orlando
Orlando Universal
Suites Orlando
Homewood Orlando
Homewood Universal Suites
Orlando Homewood Suites

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