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Quality Inn Universal Studios Area

2.0 of 5 6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
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Quality Inn Universal Studios Area
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Quality Inn Universal Studios Area
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609 reviews from our community

Traveler rating
    27
    94
    168
    89
    231
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276
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Quality Inn Universal Studios Area
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Bradford
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 14, 2014

Spent 8 days with my little brother in Florida and this hotel was a pain to find! Breakfast was so basic it was degrading for the cost! The room was barely clean, swimming pool full of bugs, water leaks all round, generally needing maintenance and repair! The reception staff were just unhelpful! I had filthy towels placed in the room... More

Was this review helpful? Yes 3
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

We are sorry that we failed to deliver the service expected but are currently working on fixing these issues More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 12, 2014

The worst hotel I have ever stayed in. Dirty, run down and need of bulldozing. Paid for a hot breakfast which they changed during our stay to dried bread and muffins. Coffee was rubbish, room never got vacumed and tap dripped the whole time even after informing the staff at least 8 times. Nothing got done. Avoid this hotel as... More

Was this review helpful? Yes 2
glasgow
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 10, 2014

This was really bad. We arrived and where given our room key,we looked around the reception and thought ,this is nice.we were staying for a week.but when we started to head towards the room I began to have 2nd thoughts. The first room (yes 1st room) seamed ok at first but as the night wore on we found that it... More

Was this review helpful? Yes 5
Tarpon Springs, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

This hotel made fraudulent a charge to my debit card on Oct. 1 for a reservation that isn't for over 2 weeks (Oct. 18). When I booked this on Sept. 9 via Choice Hotels I received a confirmation that clearly said it wouldn't be charged until check-in and that I could cancel ahead of time WITHOUT CHARGE. They ILLEGALLY changed... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

I visited the hotel this october, and frankly , i was a bit scared after reading the reviews on the website. All our rooms were clean , breakfast was good(just same things everyday), it was a fine experience. All this hotel needs is a bit of upgradation , otherwise, its awesome

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2014

We at the hotel no problem staff was very friendly and attentive very peaceful just need a work on the property they said they are getting multiple robberies that's a lie the Brazilians are the ones robbing themselves just to get back insurance when they go back home I'm a Brazilian that's what we do I have no problem with... More

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments More

Watkinsville, Georgia
Top Contributor
51 reviews 51 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed September 30, 2014

We had decided to take a last second trip from Athens, GA to Orlando, FL for a long weekend. We were going to Universal Studios. This hotel came up as being close to Universal Studios and a great price (that should have been the warning!). But, we had a credit with the online travel company, so booked the room. On... More

Was this review helpful? Yes 6
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014 via mobile

We have just got back from spending two weeks here and we had a great time with no problems. Don't believe all of what you read on here this hotel is just as good as any other hotel in the I drive area if your going to spend all your holiday sat in your room trying to find faults then... More

Was this review helpful? Yes 3
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments More

1 review
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed September 22, 2014 via mobile

Room completely broken into. Belongings stolen, safe box completely destroyed and all valuables stolen. Few rooms down the hall the same story. No surveillance videos, staff kept mum about the incident and not helpful at all. What was a lifetime dream trip turned into emergency trip to embassy to acquire emergency travel authorization and not to mention savings gone on... More

Was this review helpful? Yes 26
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Once again please let me apologize on behalf our the entire staff . We are working very closely with the local authorities in the investigation of this matter. In one of the pictures you posted it is shown that the police have dusted the safe for finger prints are are working diligently in finding the criminal. I have been in... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Very clean, spacious and near the Parks.complimentary breakfast in the morning . Near lots of restaurants and literally 10 minutes from international drive where all the bars and clubs for the adults. Will definitely recommended this hotel to my friends and family

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments More

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Additional Information about Quality Inn Universal Studios Area

Address: 6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Universal Studios Area 2*
Number of rooms: 334
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn

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