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All 329 Orlando hotels

Quality Inn Universal Studios Area

2.0 of 5 Hotel   |   6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
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Quality Inn Universal Studios Area
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Ranked #287 of 329 hotels in Orlando
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413 people have reviewed this hotel

Traveler rating
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    69
    121
    67
    138
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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CHESHIRE
Top Contributor
66 reviews 66 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I guess if you can still get your AAA discount on top of an already low price that's not a bad thing for starters. Especially for a guy like me who doesn't need much but a bed and a shower but also a modicum of cleanliness. Hey, for $44 in Orlando I guess we can tough it out for one... More

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dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

This is a very poor quality hotel; I had to sleep and a fawn mattress that was falling apart and when I told reception, they couldn't care less! It is dirty and the sheets and towels never get changed. After a four night's stay all our clothes smell of damp!! If it hadn't been pre-booked and paid for when we... More

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dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I would like to apologize for the situation you experienced during your recent stay at Quality Inn Universal Studios. I can certainly understand and appreciate your concerns. We want all of our guests to have the best stay possible where everything is clean, in-place, of the highest quality, and in perfect working order. I am sorry that was not the... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I just came back today! from a 13 day stay at quality inn, universal... What Can i say we were definitely mis-sold this hotel Nearly £3000 holiday an we were treated to a hotel in total disrepair, a childrens pool/play area that was permanently blocked off due to being broke. Breakfast that was what i can only say as food... More

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dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for taking the time to tells us about our short comings regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Campbellville, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here three times so far, the last time was probably it. No real complaints, room is a nice size, clean and has a fridge. However, the card access to our room never worked, kept sticking, each morning we would tell the front desk and each night we would have to take the card to the lobby to... More

Was this review helpful? Yes
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

Stuart, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff are great, the room is fine, the clean is accepted but the breakfast is limited. Just a coffee, milk, waffles and it sone. No several fruits, breads... For more then 3 nights, look something else.

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thanks for your comments. More

Salford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

When i booked this hotel for me and my girlfriend, we hadn't read the reviews. When we did read them we thought what have we got ourselves into, to the point i was trying to change our hotel the night before we flew. Our worries were unjustified though, when we arrived the staff were very pleasent and helpful we was... More

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dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments. More

Merthyr Tydfil, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked a package holiday on budget prices and this was the hotel we were given and on checking reviews on here we were dreading what we were gonna be walking into. But I don't know if we were lucky with the room we had but we didn't see many of the problems people have listed here. Yes the rooms are... More

Was this review helpful? Yes 2
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments. More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not a bad room... nice location... friendly enough staff... the internet did not work.. Breakfast is a mad house, way to many people in too small an area... I will stay again but only if the internet is working. I will skip breakfast again as I did this time...

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Thank you for your comments. We are currently working on fixing these issues. More

Statesboro, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

Myself, my brother and a friend had gotten two rooms for a 2 night conference we were attending, the front desk told us we would have the rooms close together which meant same floor but on opposite sides of the dump. This may have been the highlite of the stay because we then headed to the room. We got on... More

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dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I am really sorry that we did not live up to your expectations and are working towards fixing these issues. Thank you, More

Lawrenceburg, Indiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Being in the military I have spent numerous nights in hotels and this one is by far among the worst ever. Initially, when you walk into the lobby you will see a nice area but the sheep wool has been pulled over your eyes and you get a big surprise when you walk into your room and get a jolt... More

Was this review helpful? Yes
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I would like to apologize for the situation you experienced during your recent stay at Quality Inn Universal Studios. I can certainly understand and appreciate your concerns. We want all of our guests to have the best stay possible where everything is clean, in-place, of the highest quality, and in perfect working order. I am sorry that was not the... More

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Additional Information about Quality Inn Universal Studios Area

Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Universal Studios Area Hotel
Comfort Inn Universal
Comfort Inn Orlando
Comfort Inn Universal Orlando
Comfort Inn Universal Studios
Orlando Comfort Inn
Address: 6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#287 Top resorts Hotel in Orlando
#287 Spa Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Universal Studios Area 2*
Official Description (provided by the hotel):
An Orlando hotel near Universal Studios Florida, Quality Inn Universal Studios Area The Quality Inn® Universal Studios Area hotel is ideally located near popular attractions like Universal Studios Florida theme park, Universal CityWalk entertainment district, SeaWorld Orlando marine adventure park, Islands of Adventure amusement park and Wet 'n Wild water park.The Orange County Convention Center (OCCC) is within two miles of this Orlando, FL hotel. An abundance of shops, restaurants and entertainment areas are within walking distance in the world-famous International Drive area. The I-RIDE Trolley stops in front of hotel every hour for quick transportation to all the area has to offer.Guests of this Orlando, FL hotel will enjoy amenities and features like:Free transportation to some area attractions (ask the hotel for more details) Free 24-hour coffee and tea Free local calls Free weekday newspaper Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!After an exciting day at the amusement parks, guests will enjoy relaxing in the outdoor pool. Be sure to take advantage of the on-site game room and exercise room.Business travelers will appreciate conveniences like access to fax services. The meeting facilities accommodate up to 80 people for most events and business functions.All guest rooms have irons, ironing boards, coffee makers, voice mail, hair dryers and cable television. In addition, some rooms come equipped with microwaves and refrigerators.A gift shop, a concierge desk and laundry facilities are located on the property for added guest convenience. This is a pet-friendly hotel; nightly fees and restrictions apply.The Quality Inn Universal Studios Area hotel is ideally located in the center of all the magic and excitement that Orlando has to offer. Our convenient location and wide variety of amenities will make your stay in central Florida a memorable one. Make your hotel reservations with us today. ... more   less 
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