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All 328 Orlando hotels

Quality Inn Universal Studios Area

2.0 of 5 Hotel   |   6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
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20%
Ranked #297 of 328 hotels in Orlando
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  • Reviews (489)
  • Photos (144)
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489 people have reviewed this hotel

Traveler rating
    23
    78
    142
    72
    174
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219
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

We booked a room at another hotel but by the other hotels request transferred here after pipes broke at the other, had they not been so gracious we would have been stuck looking for another hotel at 2:00 am. The room was average but the shower was the best I have had in a hotel. We were on the 4th... More

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Miami, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

As with other reviews and photos, this place was beyond disgusting. I have stayed in many Quality Inn's and this was by far the worst. Upon arrival there was a large, dead cockroach in the lobby. When I got to my room it was so dirty I wouldn't even take off my socks, and then my socks became soaked from... More

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We booked our holiday through a travel agent, first visit to Florida. When we were dropped off at the hmmm hmmm "Quality Inn", our shock at the unkept dilapidated building, lift and walkway to the even worse room, was immense! Never in my life have I seen such a premises. Our disgust when the door opened would be felt by... More

Was this review helpful? Yes 1
Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

If I could rate it lower than 1 I would. Dirty and just generally unkept. I asked many staff members if they would stay here and all of them said no! I can not think of 1 redeeming feature. I had to get drunk both nights I stayed there to forget that I was staying in such a whole. Knocking... More

Was this review helpful? Yes 1
Houston, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Worst experience ever with family visiting Orlando area. First, if you prepaid for this hotel, they guy at counter will charge you (to get room key) between $5 and $10 daily for: 1. Breakfast 2. Parking 3. Free wifi at lobby only 4. Free transportation to Epcot (only Disney park) and Universal, no Sea World, Wet'n Wild they will tell... More

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Orlando, Florida
1 review
1 of 5 stars Reviewed 6 days ago NEW

We got the hotel in a group of seven. The beds were badly done, with hair on it, and the beds were in a shape that it looked like somebody else had just got up and left the bedroom. Hair all over the bathrooms. It was dirt and far from the internet photos. When we went to the receptionist and... More

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Porto Alegre, RS
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Pros: -Staff were friendly. -Breakfast is very good. -Big parking lot Cons: -Old Hotel -Moldy room -Dirty Carpet -Very noisy AC I would stay there again if the price is right, but if you're not on a budget, you can do better!

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is an absolutely terrible hotel. We stayed there very recently for 14 nights, we had to change rooms three times and we were eventually moved to a room which was discribed as a new refurbished room!!! This hotel is filthy and is dangerous, the floor outside the rooms is almost contantly wet/flooded, the pool is filthy with the... More

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Please accept our humble apology . We are currently working on upgrading our rooms. More

Dublin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I unfortunately stayed here for 2 weeks. It was filthy dirty. My first room was a disgrace. When I complained I was told by the manager I would be moved immediately. The second room was worse. After the third room I gave up complaining. The breakfast was a joke. You had to make it yourself. And all cups and plates... More

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I am really sorry but we have always used paper cups and plates. It is the required standard by Choice Hotels . I am regards not having your sheets for the entire duration of your stay , I am going to personally look into this matter. Please email me your room number and date you stayed with us. More

Glasgow, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Myself and my family booked a Cosmos Holiday to stay at the Quality Inn on International Drive, unfortunately we never got to stay there for some unknown reason as yet and were transported to this hotel. Our room had a crumbling wall, which carpet had come away from. Airconditioning unit leaked water -saturating carpet, this was sorted by Maintenance man... More

Was this review helpful? Yes 4
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I am really sorry that we did not live up to your expectations but we are currently working on fixing these issues. Thank you, More

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Additional Information about Quality Inn Universal Studios Area

Address: 6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Universal Studios Area 2*
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
An Orlando hotel near Universal Studios Florida, Quality Inn Universal Studios Area The Quality Inn® Universal Studios Area hotel is ideally located near popular attractions like Universal Studios Florida theme park, Universal CityWalk entertainment district, SeaWorld Orlando marine adventure park, Islands of Adventure amusement park and Wet 'n Wild water park.The Orange County Convention Center (OCCC) is within two miles of this Orlando, FL hotel. An abundance of shops, restaurants and entertainment areas are within walking distance in the world-famous International Drive area. The I-RIDE Trolley stops in front of hotel every hour for quick transportation to all the area has to offer.Guests of this Orlando, FL hotel will enjoy amenities and features like:Free transportation to some area attractions (ask the hotel for more details) Free 24-hour coffee and tea Free local calls Free weekday newspaper Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!After an exciting day at the amusement parks, guests will enjoy relaxing in the outdoor pool. Be sure to take advantage of the on-site game room and exercise room.Business travelers will appreciate conveniences like access to fax services. The meeting facilities accommodate up to 80 people for most events and business functions.All guest rooms have irons, ironing boards, coffee makers, voice mail, hair dryers and cable television. In addition, some rooms come equipped with microwaves and refrigerators.A gift shop, a concierge desk and laundry facilities are located on the property for added guest convenience. This is a pet-friendly hotel; nightly fees and restrictions apply.The Quality Inn Universal Studios Area hotel is ideally located in the center of all the magic and excitement that Orlando has to offer. Our convenient location and wide variety of amenities will make your stay in central Florida a memorable one. Make your hotel reservations with us today. ... more   less 
Number of rooms
334

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