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All 328 Orlando hotels

Quality Inn Universal Studios Area

2.0 of 5 Hotel   |   6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
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Quality Inn Universal Studios Area
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20%
Ranked #296 of 328 hotels in Orlando
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485 people have reviewed this hotel

Traveler rating
    23
    77
    142
    71
    172
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219
91
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Reading, United Kingdom
2 reviews
1 of 5 stars Reviewed yesterday NEW

If I could rate it lower than 1 I would. Dirty and just generally unkept. I asked many staff members if they would stay here and all of them said no! I can not think of 1 redeeming feature. I had to get drunk both nights I stayed there to forget that I was staying in such a whole. Knocking... More

Was this review helpful? Yes
Houston, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

Worst experience ever with family visiting Orlando area. First, if you prepaid for this hotel, they guy at counter will charge you (to get room key) between $5 and $10 daily for: 1. Breakfast 2. Parking 3. Free wifi at lobby only 4. Free transportation to Epcot (only Disney park) and Universal, no Sea World, Wet'n Wild they will tell... More

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Orlando, Florida
1 review
1 of 5 stars Reviewed 2 days ago NEW

We got the hotel in a group of seven. The beds were badly done, with hair on it, and the beds were in a shape that it looked like somebody else had just got up and left the bedroom. Hair all over the bathrooms. It was dirt and far from the internet photos. When we went to the receptionist and... More

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Porto Alegre, RS
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Pros: -Staff were friendly. -Breakfast is very good. -Big parking lot Cons: -Old Hotel -Moldy room -Dirty Carpet -Very noisy AC I would stay there again if the price is right, but if you're not on a budget, you can do better!

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is an absolutely terrible hotel. We stayed there very recently for 14 nights, we had to change rooms three times and we were eventually moved to a room which was discribed as a new refurbished room!!! This hotel is filthy and is dangerous, the floor outside the rooms is almost contantly wet/flooded, the pool is filthy with the... More

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

Please accept our humble apology . We are currently working on upgrading our rooms. More

Dublin
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I unfortunately stayed here for 2 weeks. It was filthy dirty. My first room was a disgrace. When I complained I was told by the manager I would be moved immediately. The second room was worse. After the third room I gave up complaining. The breakfast was a joke. You had to make it yourself. And all cups and plates... More

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I am really sorry but we have always used paper cups and plates. It is the required standard by Choice Hotels . I am regards not having your sheets for the entire duration of your stay , I am going to personally look into this matter. Please email me your room number and date you stayed with us. More

Glasgow, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Myself and my family booked a Cosmos Holiday to stay at the Quality Inn on International Drive, unfortunately we never got to stay there for some unknown reason as yet and were transported to this hotel. Our room had a crumbling wall, which carpet had come away from. Airconditioning unit leaked water -saturating carpet, this was sorted by Maintenance man... More

Was this review helpful? Yes 4
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I am really sorry that we did not live up to your expectations but we are currently working on fixing these issues. Thank you, More

Liverpool
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I have never stayed in a hotel this bad in my life. Took hours and 4 rooms later to book in. The rooms where dirty, dull and in disrepair. The last room they give us was the best out of a bad bunch! The walk ways were dirty and needed repairs doing. God help if there was a fire because... More

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I am really sorry for your bad experience but we are currently renovatng our rooms and hoping that you will give us a second chance when this is completed. More

Birkenhead, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Honeymoons are suppose to be the best time ever... But it was disgusting, the hotel was dirty nothing worked in the room the pool wasn't clean the kids pool was brown and never got cleaned, people tried to break into our room at night time, cleaners would knock on the door at the most inconvenient of times so you would... More

Was this review helpful? Yes 1
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I sent you an in box. Please send me the necessary information requested. Thanks, More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked a hotel room for three guests at booking.com for Quality Inn Universal Studios Area. When I went there to check in, the receptionist said that they only had a single room, even though I had a reservation for three people. I called for the manager and she wasn't able to fix the problem. A reservation doesn't only guarantee... More

Was this review helpful? Yes 2
dnipersaud, Manager at Quality Inn Universal Studios Area, responded to this review

I am really sorry but we do not have any single rooms at our property. There seems to be some sort of mis-communication and i humbly apologize for this. I am really happy that you had a great stay at our sister property. More

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Additional Information about Quality Inn Universal Studios Area

Address: 6101 Sand Lake Road, Orlando, FL 32819 (Formerly Comfort Inn Universal Studios Area)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Universal Studios Area 2*
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#296 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
An Orlando hotel near Universal Studios Florida, Quality Inn Universal Studios Area The Quality Inn® Universal Studios Area hotel is ideally located near popular attractions like Universal Studios Florida theme park, Universal CityWalk entertainment district, SeaWorld Orlando marine adventure park, Islands of Adventure amusement park and Wet 'n Wild water park.The Orange County Convention Center (OCCC) is within two miles of this Orlando, FL hotel. An abundance of shops, restaurants and entertainment areas are within walking distance in the world-famous International Drive area. The I-RIDE Trolley stops in front of hotel every hour for quick transportation to all the area has to offer.Guests of this Orlando, FL hotel will enjoy amenities and features like:Free transportation to some area attractions (ask the hotel for more details) Free 24-hour coffee and tea Free local calls Free weekday newspaper Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!After an exciting day at the amusement parks, guests will enjoy relaxing in the outdoor pool. Be sure to take advantage of the on-site game room and exercise room.Business travelers will appreciate conveniences like access to fax services. The meeting facilities accommodate up to 80 people for most events and business functions.All guest rooms have irons, ironing boards, coffee makers, voice mail, hair dryers and cable television. In addition, some rooms come equipped with microwaves and refrigerators.A gift shop, a concierge desk and laundry facilities are located on the property for added guest convenience. This is a pet-friendly hotel; nightly fees and restrictions apply.The Quality Inn Universal Studios Area hotel is ideally located in the center of all the magic and excitement that Orlando has to offer. Our convenient location and wide variety of amenities will make your stay in central Florida a memorable one. Make your hotel reservations with us today. ... more   less 
Number of rooms
334

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