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Rosen Plaza Hotel

9700 International Drive, Orlando, FL 32819
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Rosen Plaza Hotel
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1,544 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Level Contributor
210 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a solid hotel on I-Drive, conveniently located next to the Orange County Convention Center, but what makes this a rating of 4 instead of 3 is the hotel staff. We arrived around 10pm, found that the travel agency handling our corporate event had bungled dozens of reservations including ours. Overheard the desk clerk telling the person ahead of... More 

Was this review helpful? Yes
alannau123
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Well what a experience, I am truly gutted to be home. Anyways we got to the hotel on the 1st of July. The reception staff were incredibly friendly and got us all checked in nice and easy. We were booked there for two weeks. We didn't eat there as there was so many places around that we wanted to experience.... More 

Was this review helpful? Yes 2
Huddersfield, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Had 2 weeks here in July to do theme parks etc ..rooms decent size clean and comfortable . Very big hotel but lifts worked well .Staff friendly . Pool area has no shade so not so great . The surrounding area for an evening is great, no driving and plenty of variety for dining out .Main parks also in easy... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I went for a conference and stayed here as well. The staff was EXTREMELY helpful, nice, and professional. I couldn't have asked for better. The housekeeping staff was exceptional in taking care of me for 5 days, and the gift store worker went above and beyond in helping with questions and information. The pool water was the perfect temperature, and... More 

Was this review helpful? Yes 2
Management response:

Lisa M, Thank you very much for your remarkable feedback! Your compliments are very kind for our staff and we’re happy that we could be an effective base for your Orlando excursions! It makes me so pleased to read you were comfortably accommodated throughout your Orlando business travels. Myself and our staff certainly hope that we may host you again... More 

Northampton, United Kingdom
Level Contributor
14 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 11 days and wanted for nothing. Rooms are clean and serviceable. Reception and Concierge services are excellent ensuring that all of our inquiries were met. Concierge not only recommended dining options but booked tables and arranged taxis. Hotel has Jacks fine dining steakhouse that has won awards. Don't miss out though on the the Light Bites... More 

Was this review helpful? Yes 3
Management response:

Lynda M, Thank you so much for your perfect 5-star review for our hotel! I am so thrilled to read that you enjoyed you and your family enjoyed yourselves to the fullest while staying with us. It is our goal to make every guest as happy and comfortable as we made you! Next time you’re in Orlando, let us know!... More 

Central Florida, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

Thank you for your hospitality during the Grand Lodge of Florida Annual Grand Communication. My room was incredibly roomy and the staff in the hotel and the restaurants were friendly, courtesy and attentive. The only thing is when I made my reservation I asked to be put in a room with a King size bed but instead when I checked... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Rick_From_Jersey, Thank you for your fine praise and review of our hospitality! We are so glad to hear that your accommodations with us had been comfortable. Your kind words on our staff and property amenities are also greatly appreciated. I am sorry we were unable to accomodate a king size bed room for you this visit as we are limited... More 

Ormskirk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Where to start, The Rosen Plaza Hotel is a brilliant all rounder. The location is perfect, situated across the road from Pointe Orlando containing many restaurants and things to do for nights where you fancy staying a bit more local after a long day. All major theme parks (not including bush gardens) were only a short distance away, no longer... More 

Was this review helpful? Yes 5
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

LKWissett, Thank you so much for your wonderful review of our property! We are so happy to read that you had just a wonderful stay at our hotel! It is wonderful that our market and Smoooth Java met your everyday needs for breakfast and lunch. We are happy that you loved our location, and would love for you to come... More 

Leigh
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay at this hotel having stayed in June 2014 and it lived up to our expectations yet again. Being wheelchair disabled the hotel is is accessible to all areas and they even have a hoist to gain access to the pool (though I have to admit I didn't use it - maybe on our next visit).... More 

Was this review helpful? Yes 3
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Alan C, that was such a great review to read. Thank you so much for your excellent feedback and kind words. We certainly do our best to make everything equally accessible to all of our guests and we are happy to hear that our accommodations were the right fit for you. Rosen Plaza is happy to be your home away... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here a week ago, a group of 3 friends. The staff in the hotel are rather rude and unapproachable. We where told the wrong information by the girl at the desk where you arrange transport and ended up having to wait 2 hours on the bus to Disney and where treated like it was our fault. Asked for... More 

Was this review helpful? Yes 3
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

MollyRH, We thank you for your feedback. I am dissapointed to read that you had experienced a less than satisfactory staff with us. Please always feel free to speak with our hotel management in the event that you are experiencing any issues with our staff or within your room. We would be more than happy to try to rectify the... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying here for a conference nearby - decidedly average especially for the price point and given what the Hyatt offers opposite. Staff at check-in and front desk very unhelpful and rude on one occasion - but staff at restaurant, converge and shop delightful. Rooms clean but very dated and shower weak / luke warm (although engineering very quick). Bed was... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

John M, Thank you for your feedback regarding your recent stay with us. I am so sorry to read that your stay was anything less than satisfactory. We certainly welcome our guests to always address issues such as this with our hotel management in order to quickly improve the matter. Once again, thank you for your time and valuable feedback.... More 

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