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Rosen Plaza Hotel

3.5 of 5 9700 International Drive, Orlando, FL 32819
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Rosen Plaza Hotel
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Rosen Plaza Hotel
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1,338 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here over Christmas with my wife and 2 of my daughters, the welcome we received from the staff was excellent and this continued throughout our visit. We partook of the Christmas lunch and that was terrific the standard of food and choice available was something to behold. All of the staff at every level and in every distinct... More 

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Harker Heights, Texas, United States
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Polite staff and facilities that were more than sufficient. Lunch served by the pool was delicious. The fireworks display from Universal Studios was also visible from room. Shopping and dining were available in the hotel and across the street.

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Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel a couple times and overall the hotel is very nice and clean. The staff here is very nice and helpful and thee hotel is close to just about everything. You can walk to restaurants and stores and its a quick drive to most parks. My only complaint is that the rooms are very dark... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

During our stay we called IT 5 times to fix our TV so we could watch a movie. We were then. I'll ed twice for the movie. 1 charge was removes but when told them of our experience and asked for the second charge be removed they said no and no apologies were ever given. When our room was cleaned... More 

Was this review helpful? Yes 1
Top Contributor
113 reviews 113 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very large and busy hotel. Everything you would need is located in the hotel or close by. Nice room, clean and well maintained. Right on international drive next to the convention center. Beautiful pool. Large parking lot might be a walk to the entrance.

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RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Hi kenkle, Thank you so much for the wonderful review. We are happy to hear that our location is convenient for you and our other guests. We are looking forward to you staying with us again in the future. Happy Travels! Erica J. Hunt Social Media Concierge Rosen Hotels & Resorts Orlando, FL 32821 Phone: 407-996-9939 Fax: 407-996-3157 ehunt@rosenhotels.com More 

Inverness, Florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second stay at Rosen Plaza. Our experience was similar to our first stay around 4 years ago. The staff is very friendly & helpful. The rooms are very clean- however the tub took forever to drain after showers (wasn't a huge deal to us... we did not complain or speak to management about this) The beds are... More 

Was this review helpful? Yes 2
Management response:

kendra917, Thank you for your review! We appreciate the lovely suggestions you have offered our future guests. Orlando surely is a busy city... We hope next visit with us will offer you some peace and quiet. Please feel free to make a request for your room allocation as well as, please note any issues you may have for your room... More 

Senior Contributor
32 reviews 32 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Really nice hotel, has a pool and a big lobby. Our room was very nice and the staff was really attentive. We even had a rolling bed and the space in the room was not really compromised. If i go back to orlando this will be one of my top choices to stay.

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

vahlkor, Thank you so much for your lovely review! We greatly appreciate it! We look forward to welcoming you and your friends back again soon... Safe travels! Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd. Orlando, Florida 32819 Email: SOrock@RosenHotels.com Phone: 407.996.9939 | Fax: 407.996.3157 More 

Top Contributor
158 reviews 158 reviews
127 hotel reviews
451 helpful votes 451 helpful votes
3 of 5 stars Reviewed 1 week ago

I spend 100+ nights per year in hotels and travel to Orlando regularly. The Rosen Plaza is difficult to rate because with the exception of the rooms; everything else was great... Some Positive Highlights: All staff I encountered where friendly and professional; especially the front desk. Property and rooms have been recently updated. Everything was functional, clean and even pretty.... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

We certainly appreciate your feedback bowman716, thank you. We are happy to know that overall you enjoyed the amenities even though you were not 100% satisfied with the rooms. We hope you had the opportunity to speak to management about the issues with your room, such as the water taking its time heating. Your critiques mean a great deal to... More 

Fayetteville, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Seems like a great hotel for large gatherings and conventions. It was decently decorated, a little outdated. Our room (1431) was fine except for the bathroom reeked of urine and the hotel did nothing about it. It seems that it's embedded in the grout around the tile, will need retiled to remove smell most likely. Would have been nice if... More 

Was this review helpful? Yes 2
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

WanderlustFerm, Thank you for your feedback within your review. I certainly hope next visit with us, you speak with one of our hotel managers if an issue such as this arises again. We would have been more than happy to switch out rooms for you. I have no doubt that if this issues was raised up to our hotel management,... More 

Hilton Head, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booke with trepidation, due to the varied reviews. After my 3 day stay , I confidently recommend this hotel to business travelers, adult couples and people with older teens. Check was easy, the staff extremely polite and friendly. The lobby is vast, with a multitude of food choices, stores and places to sit , read, smoke ( outside of... More 

Was this review helpful? Yes 2
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

It’s great to know that you were happy here with us e l! We are very glad to know that you were comfortable staying with us and we hope that this means we will be seeing you again in the near future. Please let us know if you have any questions about future reservations. Thank you for staying with us!... More 

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Hotel Summarization (Beta)

What travelers say

  • Convention center(41)
  • International drive(32)
  • Pool area(29)
  • Very nice(24)
  • Great location(11)
  • Rooms are clean(6)
  • Would not stay(3)
  • FREE parking(3)
  • Orange County(3)

Additional Information about Rosen Plaza Hotel

Address: 9700 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rosen Plaza Hotel 3.5*
Number of rooms: 800
Reservation Options:
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Also Known As:
Hotel Rosen Plaza
Rosen Plaza Orlando
Hotel Style:
#84 Family Hotel in Orlando
#92 Romantic Hotel in Orlando
#115 Business Hotel in Orlando

474 photos of this hotel

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View from room (16)
Hotel & grounds (63)
Bathroom (23)
Room/suite (53)
Pool/beach area (29)
Dining (3)
Other (46)

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Amenities (18)
Double Double Guestroom (30)
Executive Suite (45)
King Guestroom (32)
Pool (20)
Restaurants and Bars (14)
The Hotel (53)

Management photos: Courtesy of the property manager

All management photos (29)
Hotel & grounds (2)
Room/suite (5)
Dining (15)
Business center/function rooms (2)
Other (5)
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