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Rosen Plaza Hotel

9700 International Drive, Orlando, FL 32819
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Rosen Plaza Hotel
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1,522 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here while attending a very large conference at the convention center. It was a short walk from the hotel to the conference. The room was clean, service was good. There are several options for eating in the hotel, and across the street you'll find shopping and more food. The pool area is large and sunny. Make sure to... More 

Was this review helpful? Yes
Miami Beach, Florida
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Long story short, NEVER STAY HERE. My girlfriend had an allergic reaction to a drink and had to go to the ER after severe anaphylaxis. The only thing she is allergic to is rust, so I wonder what got into that drink mix at the pool. Manager Tim didn't believe me and laughed about the situation. Meanwhile, not only was... More 

Was this review helpful? Yes 3
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Mason Z, We greatly appreciate you taking the time to provide us with detailed feedback regarding your recent stay at Rosen Plaza. We sincerely apology that your stay was not up to Rosen standard. I will be sending you a personal message through tripadvisor so that management can contact you and resolve this matter. Again, we are so sorry about... More 

North Carolina
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel as an "unpublished" hotel, and I was a little skeptical before I arrived because I had never heard of a Rosen hotel. But I have to say I was pleasantly surprised by this hotel. It was clean, bright, and the hallway on our floor (the third) had been painted just days before. When we stepped into... More 

Was this review helpful? Yes 2
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Alan L, We are thrilled to hear that we were able to exceed your expectations of our hotel. it is wonderful that you enjoyed your stay and were overall pleased. It would be a pleasure to have you stay with us again! Kind regards, Ysette Ortiz Social Media Concierge Rosen Hotels & Resorts Email: Yortiz@rosenhotels.com More 

Aventura, Florida
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First of all let me just say, I can't believe I paid what I paid and got THAT type of service. Amazing! The hotel is huge. I got a wonderful room on he 8th floor with a fantastic view. Although there lots of conventions in and around the hotel the hallways were quiet and I slept like a baby, surrounded... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

DannyA3579, We are so thrilled to read that you had such a great stay and were so pleased with our location and all of our staff. It is great that we offered what you were looking for. It would be a pleasure to have you with us again soon! Thank you, Ysette Ortiz Social Media Concierge Rosen Hotels & Resorts... More 

Wilton Manors, Florida
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I LOVED that the hotel had a coffee shop, a little "grocery" store and deli and a cute pool. We arrived pretty late on a Thursday night and decided we'd grab a drink at the club located in the hotel. We had a great time, even if we were the only ones there. The beds were comfortable and stayed dark... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Thank you for your kind remarks, TPA1592! We are so happy that you got to enjoy our fresh Starbucks brand coffee, deli, and pool. Hopefully you also got to take advantage of the poolside bar and grill, it is tasty and refreshing. Club 39 at The Plaza is our nightclub we just opened in April. Thank you for sharing! We... More 

Atlanta, Georgia
Level Contributor
13 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed this past weekend at The Rosen Plaza. Overall this is a great hotel. Check-in was fast but the young ladies working the front desk Friday June 26th are in desperate need of customer service classes. No smile or desire to help. I wanted a room with a view of I-Drive and she refused citing Priceline rooms were pre-arranged with... More 

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Thank you for the feedback EpitomeofXelence. We are very happy to hear that your overall stay with us was enjoyable. We do however wish to extend our apologies for the lack of hospitality displayed by a few members of our staff and will be reporting this to management. As another note, you can send your room preferences to us in... More 

Bradenton, Florida
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were attending an event at the nearby convention center. The hotel is within walking distance as you pay $15.00 to park at the con cntr. There are restaurants in the hotel. We didn't eat here though. The room was nice. Run of the mill amenities. I would stay again.

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

We appreciate your review Allison W. Thank you for letting us know about your stay with us and we are very happy to hear that you enjoyed yourself. Hopefully during your next visit you’ll have some time to share a meal with us at Jack’s Place or spend the evening dancing at Club 39. It was a pleasure to host... More 

Miami, Florida
Level Contributor
441 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
5 of 5 stars Reviewed 1 week ago

Located on the "Quite End" of International Drive this property is an excellent choice for your stay in Orlando. Staff and amenities are great with nice and comfortable rooms. Good dining options are right across the street.

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Hello DMBTraveler, Thank you for your review! We really appreciate your kind endorsement of our property and staff. We hope we can have you with us again on your next trip to Orlando and wish you many more safe travels ahead. Best regards, Liam Dixon Social Media concierge Rosen Hotels & Resorts LDixon@RosenHotels.com More 

Rock Falls, Illinois
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Large hotel. Has a small store, a Starbucks, and a small 24 hour grocery store. The steak restaurant and bar area were nice however we never ate at the steak place. The rooms were nothing special, but they were clean. The staff wasn't very friendly or helpful. The location was great. There is a very nice shopping and restaurant area... More 

Was this review helpful? Yes 2
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Hello Melanie B, We appreciate your fair feedback. It’s great to hear that you enjoyed our Smoooth Java coffee bar as well as the 24 hour Redd’s Deli & Market. However, if ever there is any concern during your visit, please feel free to alert our management staff. They’re always ready and willing to help provide you with the best... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for business because it said it was connected by skywalk to the Orange County Convention Center. It is connected to the west concourse, and I needed to go to the south, so I just used uber to get there daily. It worked out though, because the rates were still way lower than the competition, and it is... More 

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Hello Ryan Becky J, Thank you for your positive review. We very much appreciate your compliments to our staff as they work very hard to make sure every guest feels as comfortable and welcomed as you had. We’d like to note though for future reference, that the west concourse of the Orange County Convention center does have a skywalk that... More 

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