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Rosen Plaza Hotel

9700 International Drive, Orlando, FL 32819
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1 room 1 guest
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Rosen Plaza Hotel
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1,589 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We have just came back from our family vacations in Orlando and the hotel is conveniently located it has a shop restaurant nice pool and many other things it's good for a family vacation, not to expensive. Beds were ok clean neat hole place in general very clean. Good security it also provides a safe. We rent a car so... More 

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Ponce, Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Rosen Plaza Hotel has such a professional, caring and attentive staff that you feel like royalty. Every single employee puts the Rosen brand on top of their priority list every day. We fell in love with the hotel from the first day. I have to say thank you for the accomodations made to us when our flight was canceled... More 

Was this review helpful? Yes 3
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Margamy, Thank you so much for such a lovely review. We are just thrilled that you got the royalty treatment you both deserved! Glad you enjoyed the new nightclub, Club 39, that opened in April and that your free drink gift card made it even better. Thank you for the excellent room tips for our fellow readers. Can't wait to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Firstly! Lovely hotel! Nice rooms! Nice layout! Pool! Restaurants etc! Staff in general very pleasant and helpful! My only major gripe was with the renovations being done in the hotel! Being woke up at 8am with people drilling is a joke when you're on holiday! Understandable that renovations have to be done but not at that time! 12-5pm would be... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Warin, Thank you so much for your feedback. It sounds like, overall, you had an enjoyable stay and we are glad that you enjoy all of the amenities we have to offer. However, we do apologize for the issues that you experienced. I will be contacting you directly to obtain more information from you so that I can pass this... More 

Pune, India
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rosen plaza was a great base, easy access to shopping, parks, dining etc, on a good location. Rooms were spotless and staff was jus fine, There were washing & drying facilities, which is great. I loved my stay & would recommend it.

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

ShirishBeke, Glad you had all the comforts and pleasures you needed for an enjoyable stay with us. Thank you for taking note of the convenient amenities and attentive service we strive to provide every day. Hope to see you back again during your next visit to Orlando! Warm Regards, Stephanie Morando Social Media Concierge Rosen Hotels & Resorts More 

cork
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

stayed here for 2 weeks on our honeymoon also with our child who is 8. This hotel is really hit and miss. The front desk reception staff are really abismal , they are highly un organised with no communication with each other and really need to be re trained . We had to move room half way through the holiday... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

jackgkelleher, Thank you for your feedback. It's certainly displeasing to read that your experience was not up to your expectations, nor our Rosen standards. We want to ensure our guests are comfortably throughout their stay with us and therefore, if a room is in need of maintenance, we want to fix this issue promptly. I am very pleased to know... More 

Miami Gardens, Florida, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is the second time I have stayed with this location. I don't know what it is but i get the feeling that I am not welcome each time I come. When I checked in I was greeted with a blank "hello" at the VIP concierge no less. Mind you I was not VIP but was asked to come over... More 

Was this review helpful? Yes
Management response:

Torreon M, Thank you for your valuable feedback. I am terribly sorry to read you did not feel welcomed this visit. I can assure you, we, at Rosen Hotels & Resorts do our best to equally service everyone of our guests we welcome to our hotel. Our policy among our associates at Rosen Hotels & Resorts is common practice of... More 

Liverpool, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are a family of 4, with 2 teenagers, Rosen plaza was a great base, easy access to shopping, parks, dining etc, definitely best location on I drive. Rooms were spotless and staff were lovely, There were washing & drying facilities, which is great, come home with no washing! We normally stay in a villa, but will definitely stay at... More 

Was this review helpful? Yes 1
Management response:

vicky d, It's an honor to receive such wonderful praise and recommendation from you and your family! We certainly loved having you all here with us! It's great to know our location was everything this visit and our close proximity to many attractions here in Orlando suited you and your family so well! Please hurry back soon and see us... More 

Gainesville, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was my second stay at this hotel and I would certainly stay here again. Recently renovated, the rooms and public areas were clean and well-lighted. There are enough elevators to assure you will not have to wait long for one. Staff is pleasant and accommodating. The only downer is the food in the Cafe Matisse. Only average at best.... More 

Was this review helpful? Yes
Management response:

36Gator, Thank you so much for visiting us here in Orlando! We greatly appreciate your review and feedback! I'm certainly pleased to find you had enjoyed your second stay with us and I hope you will have the opportunity to stay with us again for many more visits. Please do not hesitate to reach out to me should you need... More 

Rotherham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel in August 2015. The hotel lived up to what it was described. Room: spacious room for 3 adults. Were cleaned daily. We were on the 11th floor with a view of Pointe Orlando. I must say that the beds were actually a touch on the small side for 2 adults to sleep in but we... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Hello joelsharpe, Thank you very much for your extensive assessment. We’re very glad to know that you had a great stay with us overall. Your compliments to our amenities and cleanliness are especially kind. However, we are sorry to hear that it was not completely exceptional. If ever there are any concerns that you may have with your accommodation during... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Rosen plaza is an all around good hotel/resort. The check in process is easy and the rooms are updated and clean. They also don't charge excessive resort fees and wifi works and is available in your room for free. The only additional charge is parking and the self parking option is easy and convenient.

Was this review helpful? Yes 1
Management response:

Dale C, Awesome review! Thank you so much for your wonderfully appointed words for our property! I loved viewing your photos of our hotel... It's great to see you were accommodated in one of our newly renovated rooms! Please come back and see us again soon... We look forward to seeing you and your family in the near future! Safe... More 

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