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Rosen Plaza Hotel

3.5 of 5 9700 International Drive, Orlando, FL 32819
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Rosen Plaza Hotel
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Rosen Plaza Hotel
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1,297 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

Review is a combination of my parent's room and ours. We had a good experience...clean, comfortable beds, great convenience store and also coffee bar in lobby. Negatives: lacks wash cloths. My parents did not like the service. Phone in room did not work and no one helped my father all day while rest of family was away, even after complaining.... More 

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Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a business trip/conference for a weekend in October with my boss. It's a lovely hotel and both of us we impressed and happy with our experience at the Rosen. It has all the ammenities that you could or would need while away from home and on business. While my room wasn't super large, it was quite... More 

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Thank you so much pghgirl1077! We greatly appreciate your lovely review and recommendation for our hotel! Thank you for making note of all of our wonderful amenities available for our guests... We look forward to offering you exceptional service not visit! We hope to see you soon! Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed prior to and after a cruise. Got a good deal on the room so was not sure what to expect. The hotel was really nice and the rooms looked just as good as they did on the web page. The hotel is located at the quieter end of International drive but opposite Pointe Orlando which has shops and resturants.... More 

Was this review helpful? Yes 1
Management response:

Thank you so much Liz McAllister M! We greatly appreciate all of your wonderful insight for our future guests to review prior to their arrival! I am so pleased to read you had such a great stay with us! I hope you and your family will visit with us again before and after your next cruise! Safe travels! Stacia Orock... More 

Dublin
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on our way back to Orlando airport after a cruise from Ft Lauderdale. Our room cost €51 which was very good value. Hotel is near the convention Center and has all the amenities you need

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Thank you for your review, CD56! We greatly appreciate your short visit with us... We hope to see you and your family visit with us again soon! Safe travels! Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd. Orlando, Florida 32819 Email: SOrock@RosenHotels.com Phone: 407.996.9939 | Fax: 407.996.3157 More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have always enjoyed staying on International Drive and normally book the Rosen Centre for our holidays but as we got a fantastic deal on the Rosen Plaza rooms we chose to stay there for our recent stay. The hotel was fantastic and the location was perfect. The rooms are well equipped with a fridge, hairdryer, iron board and iron... More 

Was this review helpful? Yes 3
Management response:

Big thanks to you, Siobhan A! We greatly appreciate the both of you as our loyal, returning guests! We certainly thank you for all of your wonderful words for both of our hotels! I will certainly pass on your review to my manger Troy... I know he appreciates wonderful praise for his efforts! It is always our pleasure to serve... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Large hotel that depends on convention biz. Easily a four star hotel. Several nice restaurants in lobby. Rooms are large & up to date. Wouldn't hesitate to stay it this Rosen Hotel again in a heartbeat.

Was this review helpful? Yes 2
Management response:

Wow! Jasoajk, what a fine review! Thank you so much! We greatly appreciate your wonderful words for our hotel. We won't hesitate to welcome you back again... Safe travels! Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd. Orlando, Florida 32819 Email: SOrock@RosenHotels.com Phone: 407.996.9939 | Fax: 407.996.3157 More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were there for a company holiday party, and were running late. Carlos at the valet stand was quick and courteous. When we left, Wayne brought our car around surprisingly fast! Both of these gentlemen should be recognized for their quick and professional service! Pat in Matisse took great care of us at breakfast before checkout.

Was this review helpful? Yes 2
Management response:

Thank you for your excellent review, emily p! I am so pleased to read that our wonderful valet staff were quick to accommodate an efficient experience for you... I will certainly pass on your review to the hotel management for recognition to them and Pat as well... We thank you for your kind words. We hope host you in our... More 

Chester, Virginia, United States
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is beautifully updated and appointed. As far as rooms go, nothing is overlooked. Gorgeous, comfortable, and functional. Customer service, however, another story. Never have I dealt with more intolerable, inexcusable guest relations. My partner is in the car business. We often combine travel and pleasure to make the job more fun. Last month we were in Orlando and... More 

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Heidi v, I appreciated that you had a wonderful stay with us however, I am disappointed to read that issues arose post visit with us. Please feel free to contact me personally via my email listed below in order to provide me with more information in regards to your reservation. I will certainly forward your review onto our hotel management... More 

Baton Rouge
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at Rosen Plaza. We are not picky people. As long as we have a bed and hot water; we are happy. However, I was not impressed by this hotel. Upon arrival, we were informed the computer system was down and room keys could not be made. The security and/or manager had to let us... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Courtney A, Thank you for your patience and understanding during the duration of our system outage. Unfortunately, this was something unforeseen and effected all of our guests and seamless operations. I certainly hope you had the opportunity to speak to our hotel management in regards to any issues you faced. We always want to provide the most comfort possible during... More 

Colorado Springs, Colorado
Top Contributor
115 reviews 115 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, good valued hotel, convenient to the convention center and restaurants. Nice lobby area, broad choice of restaurants from convenience store like set up to fast food to bakery to upscale restaurant. Really a perfect place for family and all in one dining. Friendly staff, nice clean rooms, functional for work. OK bed, did not like the pillows since they... More 

Was this review helpful? Yes 3
RosenHotels, Social Media Concierge at Rosen Plaza Hotel, responded to this review

Thank you for all of your feedback, MarkV709! We greatly appreciate that you took the time to write about your experience. Thank you for your patience and understanding during our system outage. We are so happy to hear that you had an overall great stay with us... Please visit with us again soon! Stacia Orock Social Media Concierge Rosen Hotels... More 

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Hotel Summarization (Beta)

What travelers say

  • Convention center(47)
  • International drive(34)
  • Pool area(29)
  • Very nice(28)
  • Great location(13)
  • Rooms are clean(6)
  • FREE parking(4)
  • Front desk staff(3)
  • Would not stay(3)
  • Orange County(3)

Additional Information about Rosen Plaza Hotel

Address: 9700 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rosen Plaza Hotel 3.5*
Number of rooms: 800
Reservation Options:
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Also Known As:
Hotel Rosen Plaza
Rosen Plaza Orlando
Hotel Style:
#89 Family Hotel in Orlando
#94 Romantic Hotel in Orlando
#107 Business Hotel in Orlando

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