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Cypress Pointe Resort

8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
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Cypress Pointe Resort
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758 Reviews from our TripAdvisor Community

Traveler rating
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    94
    42
    53
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418
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Cypress Pointe Resort
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Heidelberg, Germany
Top Contributor
79 reviews 79 reviews
56 hotel reviews
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed May 12, 2006

We spend 2 full weeks in Cypress Pointe Grand Villas and had a great time here. But let me clarify something here: Club Sunterra Cypress Pointe is actually two appartment hotels, Cypress Pointe Resort (or Phase 1) and Cypress Point Grand Villas (Phase 2). Both are located on the more or less same property and there is only one reception... More 

Was this review helpful? Yes 22
A TripAdvisor Member
5 of 5 stars Reviewed April 24, 2006

We just returned from an eight night stay at Cypress Pointe Grande Villas. We are used to staying in condos while vacationing and this was one of the best! The rooms were clean and exactly as the pictures we had seen on-line. Our 6,7, and 13 year olds enjoyed the variety of pool choices but liked the volcano pool the... More 

Was this review helpful? Yes 25
Madison, WI
Reviewer
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 1, 2006

Very disappointed in Cypress Pointe. For you timeshare people, don't be fooled by the RCI Gold Crown designation. Our "one bedroom" was the very definition of a studio. Our room was dark, musty, and smelled like urine. Water pressure in the shower was non-existent (I've seen more pressure coming out of the vegetable misters at a grocery store). Front desk... More 

Was this review helpful? Yes 17
MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 29, 2006

Just returned yesterday from a 6 day stay at Cypress Pointe (Phase I) and it was an excellent combination of value/price for our family. The two bedroom suite was spacious (1300 sq. feet) and extremely clean. It had everything you'd need (including HDTV and a nice surround sound system) and everything was new including the rugs and furniture. It also... More 

Was this review helpful? Yes 37
Scottsboro, Alabama
Contributor
15 reviews 15 reviews
3 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed March 27, 2006

We just got back from a weeks stay here. Apparently this is the year they decided to make improvements. Lots of contstruction going on which was annoying. The furniture in the room was in need of replacing. It was ok but we wish we would have stayed at a Disney Resort instead.

Was this review helpful? Yes 13
Rochester, New York
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 19, 2006

Stayed in the grande villas side, 3BR, 3/12-3/17. We had 6 adults and 2 children (age 4 and 2). There was plenty of space, even when we had 2 extra adults join us for 2 nights. The pull-out couches were not too bad. Plenty of sheets. We did have to do one load of towels with all those people using... More 

Was this review helpful? Yes 12
A TripAdvisor Member
1 of 5 stars Reviewed March 17, 2006

i was very disappointed on the accomodations on the room .there was 2 adults and 2 children, in a 1 bedroom there was no privacy in bathroom, cleaning people never clean while i was there and i was there a week, every day i would have to call for towles put the garbage out myself, no service what so ever... More 

Was this review helpful? Yes 5
A TripAdvisor Member
2 of 5 stars Reviewed March 17, 2006

My husband and I stayed there in the beginning of February. The front desk and guest services were no help whatsoever when it came to prepurchased tickets from Sunterra. It took the resort 2 of the 3 days of our vacation to locate the tickets, and then we had to drive across town to pick them up. I spent 3... More 

Was this review helpful? Yes 12
Brighton England
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 14, 2006

We choose Cypress Pointe based on a lot of research and reading reviews. We were not disappointed. We had a three bedroom, which was really too big and was a two bedroom with a connecting door to the one-bed next door. We had been told there were no two bed available! But having a separate "batchelor pad" was great especially... More 

Was this review helpful? Yes 10
Birmingham, UK
Contributor
15 reviews 15 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 10, 2006

5 of us stayed at Cypress Point a couple of weeks ago and really enjoyed it. The rooms are really spacious and comfortable. Its a great place to stay, and perfect for relaxing in when you have had a long day at the parks.

Was this review helpful? Yes 7
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