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Cypress Pointe Resort

3.0 of 5
8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
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Cypress Pointe Resort
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Cypress Pointe Resort
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749 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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There are newer reviews for Cypress Pointe Resort
See the most recent reviews
Knoxville, TN
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 20, 2006

We were sort of skeptical since we read some of the recent reviews. It was not bad at all. Very clean and comfortable, which are the two most important things in my book for a place to stay. When you arrive, don't accept any sort of welcome package and don't answer your phone during your stay as these are ploys... More 

Was this review helpful? Yes 4
A TripAdvisor Member
4 of 5 stars Reviewed May 20, 2006

Everyone has good and bad experiences. My family just returned from a stay at grande villas and we all were very pleased! It is well worth the money. We booked on hotel kingdom and got a great deal. It is more of an apartment than a hotel room and that was just fine by us. Who wants to be crammed... More 

Was this review helpful? Yes 8
Heidelberg, Germany
Top Contributor
79 reviews 79 reviews
56 hotel reviews
264 helpful votes 264 helpful votes
4 of 5 stars Reviewed May 12, 2006

We spend 2 full weeks in Cypress Pointe Grand Villas and had a great time here. But let me clarify something here: Club Sunterra Cypress Pointe is actually two appartment hotels, Cypress Pointe Resort (or Phase 1) and Cypress Point Grand Villas (Phase 2). Both are located on the more or less same property and there is only one reception... More 

Was this review helpful? Yes 22
A TripAdvisor Member
5 of 5 stars Reviewed April 24, 2006

We just returned from an eight night stay at Cypress Pointe Grande Villas. We are used to staying in condos while vacationing and this was one of the best! The rooms were clean and exactly as the pictures we had seen on-line. Our 6,7, and 13 year olds enjoyed the variety of pool choices but liked the volcano pool the... More 

Was this review helpful? Yes 25
Madison, WI
Reviewer
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 1, 2006

Very disappointed in Cypress Pointe. For you timeshare people, don't be fooled by the RCI Gold Crown designation. Our "one bedroom" was the very definition of a studio. Our room was dark, musty, and smelled like urine. Water pressure in the shower was non-existent (I've seen more pressure coming out of the vegetable misters at a grocery store). Front desk... More 

Was this review helpful? Yes 17
MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 29, 2006

Just returned yesterday from a 6 day stay at Cypress Pointe (Phase I) and it was an excellent combination of value/price for our family. The two bedroom suite was spacious (1300 sq. feet) and extremely clean. It had everything you'd need (including HDTV and a nice surround sound system) and everything was new including the rugs and furniture. It also... More 

Was this review helpful? Yes 37
Scottsboro, Alabama
Contributor
15 reviews 15 reviews
3 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed March 27, 2006

We just got back from a weeks stay here. Apparently this is the year they decided to make improvements. Lots of contstruction going on which was annoying. The furniture in the room was in need of replacing. It was ok but we wish we would have stayed at a Disney Resort instead.

Was this review helpful? Yes 13
Rochester, New York
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 19, 2006

Stayed in the grande villas side, 3BR, 3/12-3/17. We had 6 adults and 2 children (age 4 and 2). There was plenty of space, even when we had 2 extra adults join us for 2 nights. The pull-out couches were not too bad. Plenty of sheets. We did have to do one load of towels with all those people using... More 

Was this review helpful? Yes 12
A TripAdvisor Member
1 of 5 stars Reviewed March 17, 2006

i was very disappointed on the accomodations on the room .there was 2 adults and 2 children, in a 1 bedroom there was no privacy in bathroom, cleaning people never clean while i was there and i was there a week, every day i would have to call for towles put the garbage out myself, no service what so ever... More 

Was this review helpful? Yes 5
A TripAdvisor Member
2 of 5 stars Reviewed March 17, 2006

My husband and I stayed there in the beginning of February. The front desk and guest services were no help whatsoever when it came to prepurchased tickets from Sunterra. It took the resort 2 of the 3 days of our vacation to locate the tickets, and then we had to drive across town to pick them up. I spent 3... More 

Was this review helpful? Yes 12
Hotel Review Summarization

What travelers say

  • Downtown disney(13)
  • Living room(10)
  • Very nice(9)
  • Pool area(9)
  • Bedroom unit(8)
  • Grand Villas(7)
  • Hot tub(6)
  • Time share(6)
  • Full kitchen(6)
  • Grocery store(3)
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