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All 15 Orlando accommodations

Cypress Pointe Resort

3.0 of 5 Lodge   |   8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
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Cypress Pointe Resort
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78%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
WeGiggles Denver Co
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673 people have reviewed this hotel

Traveler rating
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354
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Denver Co
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was beautiful, and comfortable. We loved that there were two separate rooms and bathrooms. We booked last minute, got an excellent value, and checked in with no problems. There is a deposit of 225.00 in event you check out late, that will be charged to your card. You may not be able to park in front of your... More

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Sunderland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

On the positive side this resort is very close to all of the major attractions, it has very good parking and easy to find if it's your first trip to the area. However this site is way past it's best, in particular the public areas are dated and could do with significant updating and decoration. The rooms are stuck in... More

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Bournemouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Should have listened to other reviewers but chose to give the benefit of the doubt as so close to Disney Will NEVER stay here again. We had problems and the staff thought they were hilarious. It would be nice if the things you paid for in the room actually worked like the wifi or the fridge. The only thing reasonable... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Always puzzled by the negative reviews here. We have stayed here 13 times in the last 10 years. We have been here with 4 different families here and all have loved it We book with websites or via agents and it is tremendous value for a 2 or 3 bed apartment which to be honest is enormous and very well... More

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Carlsbad
1 review
4 of 5 stars Reviewed 2 weeks ago

Very small condo and next to boiler room, which meant we had to keep door closed for fresh air because of noise. Convenient location. Nice pool and people. Parking was a problem, couldn't find space close to condo at night. People coming in late were very loud in passageway, maybe it echos because of cement construction. Also very poor phone... More

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Tallahassee, Floirda
Contributor
17 reviews 17 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel through hotwire, good rate, looked decent...somewhat average to good reviews so I took a chance - It was close to Disney. I don't use credit cards, don't believe in them - don't think it's right that people are basically forced to use them...but that's another discussion for another day. Obviously that makes it hard for me... More

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CypressPointe, Vacation Resorts International at Cypress Pointe Resort, responded to this review

Dear Caito34, Thank you for taking the time to review our resort. I am sorry that you were dissapointed with your experience at check-in and that you were misinformed by the staff at Diamond Resorts in regards to the security deposit. Security deposits are standard procedures in most hotels and resorts worldwide and Cypress Pointe Resort does require a $250... More

Bean Station, Tennessee
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I must start with our arrival. We arrived at nearly 9pm on Sunday night. The check in was smooth and efficient. One of the very 1st sights we seen was the brightly lit volcano by the main pool! It was a sight to behold. We entered our suite and it was nice. I must say the main pool was cold... More

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CypressPointe, Vacation Resorts International at Cypress Pointe Resort, responded to this review

Dear Mudound, Thank you for taking the time and reviewing our resort. We are pleased to hear that you enjoyed the room and the facilities at the resort. We look forward to your next stay! Sincerely, Fabio A. Vargas Vacation Resorts International vargasf@cypresspointe.net More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The location was great the accommodations were spacious - we had a three bedroom lockoff - but the charge for extras were out of line. The cost of internet service was exorbitant and then I was double billed and will have to fight for refund. As well he internet service was slow -- especially for the price. A third floor... More

Was this review helpful? Yes 1
CypressPointe, Vacation Resorts International at Cypress Pointe Resort, responded to this review

Dear Harold D, Thank you for taking the time to review our resort. I am sorry you experienced problems with the internet service and billing during your stay; we have a third party provider that takes care of the internet service for us and I will certanly bring this up to their atention. If you have any further information that... More

Trenton, New Jersey
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We traded a studio in Ft. Lauderdale for a unit in Orlando in March, 2014. We had planned to stay one week but moved out of the "studio" at Cypress Pointe after one night. There was no bathroom and no chair in the place. There was a toilet in a closet, a shower in the open and a tub in... More

Was this review helpful? Yes 3
CypressPointe, Vacation Resorts International at Cypress Pointe Resort, responded to this review

Dear G S, Thank you for taking the time to review our resort. I am sorry to hear that you were dissapointed with the Studio accomodations; by your comment I gather you traded your Studio in Fort Lauderdale to an Studio at Cypress Pointe Resort through an exchange company, as you might be aware unit sizes and contents vary greatly... More

São Paulo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

I've been to Disney World Many times, but the best hotel for me is Cypress Point, not only for it's big rooms, full kitchens, but also because of the location. The best location, from my point of view. You are really near to downtown disney. You are also close to the best Outlet - Premium Outlet Vineland. And there's many... More

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Downtown disney(18)
  • Pool area(14)
  • Grand Villas(13)
  • Living room(13)
  • Bedroom unit(12)
  • Very nice(12)
  • Full kitchen(10)
  • Hot tub(10)
  • Time share(7)
  • Winn dixie(5)

Additional Information about Cypress Pointe Resort

Address: 8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
Location: United States > Florida > Central Florida > Orlando
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Specialty lodging in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cypress Pointe Resort 3*
Official Description (provided by the hotel):
Cypress Pointe Resort is a timeshare resort managed by Vacation Resorts International. ... more   less 
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Also Known As:
Cypress Pointe Hotel
Cypress Pointe Hotel Orlando
Cypress Pointe Grande Hotel
Cypress Pointe
Cypress Point Resort
Cypress Pointe Orlando
Cypress Pointe Grande Resort
Club Sunterra
Cypress Pointe Grand Villas

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