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Cypress Pointe Resort

3.0 of 5 8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
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Cypress Pointe Resort
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Cypress Pointe Resort
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735 reviews from our community

Traveler rating
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    89
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (189)
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    (196)
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Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife, 3 year old, and I stayed at the Cypress pointe resort for one of our many visits to Disney. Staff - very unprofessional. At check-in the person helping me out kept calling me "bro". Don't know why, I'm neither his brother nor a close friend. He found it funny when I asked him if the pillows in the... More 

Was this review helpful? Yes 9
CypressPointe, Vacation Resorts International at Cypress Pointe Resort, responded to this review

Dear Domingo C, Thank you for taking the time and reviewing our resort; I am sorry to hear you did not have a good experience at our resort, I will do my best to address all the issues laid out in your comment. I sincerely apologize if you felt that the behavior of the desk clerk was not appropriate and... More 

Surrey, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When you drive up to Cypress Pointe, the exterior of the villas is disappointing. Once you walk in the suite however, it is very spacious & inviting. The rooms & bathrooms are large and well appointed. The pool area is disappointing and the water temperature is far too cold. Our villa was about a 5 minute walk to the hotel... More 

Was this review helpful? Yes 4
CypressPointe, Vacation Resorts International at Cypress Pointe Resort, responded to this review

Dear LisaG28_11, Thank you for taking the time and reviewing our resort; I am glad to hear that your stay was pleasant and that you found the location of the resort convenient for your trip. We have been working on different aspects of the resort and renovated the furnishing and interior of the rooms and finished the last building last... More 

PORT CHARLOTTE
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a great location outside of Downtown Disney. It was great having a full kitchen and living area to spread out a little. It had a great little café that we could buy sandwiches, pizza, etc at a reasonable price. It was too cold to experience the pool but it looked like a great place to hang out. I... More 

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Rio de Janeiro, Rio de Janeiro, Brazil
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been there 2 times and I have no complaints at all!!! Good apartments with a lot o space for a big family. Nice beds for a tired tourist!!! The pool is pretty cool and my nephew love it!! We also have free internet at the bedroom. You have to ask for an apartment at the news buildings. The most... More 

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Wisconsin Dells, Wisconsin
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our three bedroom unit was lovely, there was a very nice pool, and the unit was very clean. and office staff was top notch..........but. we had constant maintenance problems, and each took more than one call to straighten out, some were not straightened out at all, We were given one set of towels each to last for the week, but... More 

Was this review helpful? Yes 1
Bolingbrook, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been an owner at this resort for 20 yrs. We have a 3-bedroom 3-bathroom unit. The amenities such as the Volcano pool, kiddie playground, arcade/game room, and 9-hole miniature golf are great for kids. There are tennis courts and a coffee shop/café at the Volcano pool. The resort is very close to Downtown Disney and many good restaurants.... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

Wonderfull place,clean, near Disney,and lotes of good places and restaurants. One thing bad, dont'n have free wi-fi. Gentle personal in check in, and they do the best to serve and try to understand that people that don't speak english.

Was this review helpful? Yes 3
Brandon, Florida
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 17, 2014

I loved Cypress Pointe and can't wait to go back with my hubby to swim in the "Volcano" pool (It was too cold during our stay 12/12/14-12/14/14). I was so in love with our room and enjoyed the garden tub. I saw alot of complaints about the shower and the tub being in the open and we had no problem... More 

Was this review helpful? Yes 5
Somerset, Pennsylvania
Top Contributor
80 reviews 80 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 14, 2014

I have mixed feelings about my stay here. The grounds are not impressive and the buildings put you in mind of an apartment complex not a resort. Our location was a 3 bedroom on the second floor. The hallways are dated and just lackluster. I was surprised once inside though. We had a three bedroom and each bedroom had their... More 

Was this review helpful? Yes 8
uk
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 6, 2014

We stayed in a 3 bedroom apartment for 2 weeks and had a wonderful experience and would recommend this resort to all especially if you are visiting Disney World. The resort has a good gym tennis court basketball court and volley ball. A cafe and shop although the shop was closed while we where there. Our apartment had very comfortable... More 

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Downtown disney(15)
  • Living room(12)
  • Very nice(10)
  • Pool area(10)
  • Bedroom unit(9)
  • Grand Villas(8)
  • Hot tub(8)
  • Full kitchen(7)
  • Time share(6)
  • Grocery store(3)

Additional Information about Cypress Pointe Resort

Address: 8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cypress Pointe Resort 3*
Number of rooms: 336
Reservation Options:
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Also Known As:
Cypress Pointe Hotel Orlando
Cypress Pointe Grande Hotel
Cypress Point Resort
Cypress Pointe Orlando
Cypress Pointe Grande Resort
Cypress Pointe Grand Villas

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