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Cypress Pointe Resort

8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
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Cypress Pointe Resort
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Cypress Pointe Resort
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749 reviews from our community

Traveler rating
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    91
    42
    52
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414
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Elmore, Ohio
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great time at this resort. The rooms were good size and whenever we needed anything someone was right there to help. The only issue we had was with the WIFI, it wasn't free which was a major bummer.

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Bristol
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We were really pleased with our apartment. On arrival late evening we were welcomed at reception, and given our key passes. On entering our second floor apartment the table was set up with place settings and glasses. Very roomy with two bedrooms, en suite with Jacuzzi and walk in shower. Separate bathroom next to the washing machine and tumble dryer... More 

Was this review helpful? Yes 3
Savannah, Georgia, United States
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place, friendly efficient staff. Fairly central location with plenty of restaurants in walking distance. Traffic is beastly but that's how it is around Disney. Wi-Fi sux and cell phone reception questionable in places. Cool gameroom...pool is nice but could have been cleaner. Staff at cafe was GREAT but food is all from freezer. Lobby parrot would only speak to... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We r booking to go again Oct 2016 with our 2 kids aged 8&10 loved it last great location nice big apartment we were on 2nd floor no real hardship we got a 2 bedroom condo which was ideal.supermarket nearby plenty places 2 eat easy 2 get 2 all theme parks great base cant wait for our next visit.

Was this review helpful? Yes 1
United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love cypress pointe. me and my family go there every november! Very ideal and only 5/10 minutes away from Wal-Mart and the disney parks! they have everything you need, a number of pools around the complex and definitley makes you feel like home! would reccomend to anyone!

Was this review helpful? Yes 2
Merrick, United States
1 review
4 of 5 stars Reviewed March 16, 2015

We didn't get to enjoy the pool or hot tub but it looked nice. The room was nicely renovated. It says the there is a Jacuzzi whirlpool in the room. There is but that is just the model name. It had no jets. It was just a plain old tub. That was a lil deceiving. Between the sliding door, interconnecting... More 

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Top Contributor
82 reviews 82 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed here at our mother in laws timeshare in march. It wasn't super busy the week we came. The rooms were newly renovated. Three bedroom three bathrooms. Two of the rooms had bathrooms inside. One room came with a kitchenette. The main living area was very spacious and clean. The pool was beautiful and not overly crowded. Paying for... More 

Was this review helpful? Yes 3
Toronto, Canada
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 10, 2015

We arrived at the resort for a weeks holiday at the end of February. We checked in and thoroughly enjoyed the pool area right away. With two small children, a good pool is a must. Heated and very clean. The volcano and water slides are a great addition! We checked in on Saturday afternoon, unpacked, grocery shopped, to come home... More 

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 7, 2015

First night the heat was not working in the room (they fixed it the second day), bad and old mattress on the bed. No pressure in shower. No separation inside the room from the bathroom. No breakfast. No house keeping. No bargain here you get what you pay for. Very important detail nobody mentions is that it's not a real... More 

Was this review helpful? Yes 5
CypressPointe, Vacation Resorts International at Cypress Pointe Resort, responded to this review

Dear Anis M, Thank you for your review, I am sorry to hear that you experienced issues with the heater, shower pressure and that you found the bed to be uncomfortable. Just so you know we replaced all the mattresses in the property within the last two years as part of our room renovations, so they shouldn't feel bad and... More 

Sheffield
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 7, 2015

We booked here as part of a package through a UK tour operator, check in was a bit slow as they had my husbands middle name down as the surname on the booking but apart from that all checked in ok, we hired a safe which incurred an extra ( expected charge) of $1 per day. We had booked a... More 

Was this review helpful? Yes 8
Hotel Review Summarization

What travelers say

  • Downtown disney(13)
  • Living room(10)
  • Very nice(9)
  • Pool area(9)
  • Bedroom unit(8)
  • Grand Villas(7)
  • Hot tub(6)
  • Time share(6)
  • Full kitchen(6)
  • Grocery store(3)
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