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Cypress Pointe Resort

8651 Treasure Cay Ln, Orlando, FL 32836 (Formerly Sunterra)
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Cypress Pointe Resort
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764 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Worth, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to everything. Went to Aquatica and it was very conveniently located. Only issues I had were that there were no elevators and we had large suitcases to carry up 3 flights. Also the cleaning staff were a bit rude but the front desk staff was amazing and very helpful. We did find a palmetto bug but we are... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed our time there! We had a 3 bedroom/3 bathroom suite. We used our timeshare so no idea how much it cost per night. Rooms were nicely decorated. Not too modern but not too dated. Had a homey feel to it. Washer, dryer, full kitchen (pots, pans, small appliances), flat screen in all rooms. Master bathroom had jacuzzi tub and... More 

Was this review helpful? Yes 3
Ashdod, Israel
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful, up to date timeshare close to everything including Disney. Depending on which room your in, you may be able to catch a glimpse of the firework show from Disney also. Clean, Big, beautiful rooms with balcony. All amenities provided and good quality too. Friendly staff but Do Not attend their Timeshare Presentation - this was the worst presentation i... More 

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Villa has many issues on this property. Rented a 2 Bedroom Villa (Suite 7301 A), the "3rd Bed" is a lockoff and the door/wall between them are paper thin as others have commented on, you will hear everything next door. Only Solution, get the 3 bedroom villa to solve this problem. Best Solution, stay somewhere else!!! Customer "NO" Service at... More 

Was this review helpful? Yes 5
Rockville, Maryland
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As Diamond Resort owners, we have stayed in this hotel four times now. Great location, nice, clean, comfortable rooms with spacious baths and nice kitchen. We always stay in 3-bedroom unit with lock-off, so have to compare apples to apples. Two of the bedrooms are huge and well appointed, while one is small and cramped. Everyone should know by now... More 

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Livonia, Michigan
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 20, 2015

As timeshare owners we have stayed in many different places. Is Cypress Pointe the fanciest? No. Most modern? No. Cypress Pointe is a very comfortable, spacious condo. We were in a 3 bedroom unit. It had an average size full kitchen, large living area, comfortable couch and a flat screen tv. The lanai fit 4. But honestly, we were in... More 

Was this review helpful? Yes 5
London
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed at this hotel during the first two weeks of May and booked through a UK travel operator. The reception was as expected however the parrot was a litle loud!! Having to pay the $250 cover charge is pretty standard at any hotel and is just there to cover any damage you may put on the room - this... More 

Was this review helpful? Yes 1
YORK,ENGLAND
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 11, 2015

After saving for 3 years to take my grandchildren and neices away on a dream Floridian holiday we arrived at this resort geed up but on check in found that we had only been allocated one x 2 double bed apartment for 6 of us (my husband and I, 3 teenage girls and 1 teenage boy). I politely explained they... More 

Was this review helpful? Yes 2
Sunderland, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 2, 2015

As time share owners this is now the fourth time we have visited this complex and to our surprise this year were given a refurbished suite. The apartment itself is perfect for families and always kept very clean and stocked with amenities such as coffee and soap powder. However, considering our suite was 3 bedroom, the two seater sofa in... More 

Was this review helpful? Yes 8
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 28, 2015

This is now the 4th year we have visited this apartment site. Fantastic location for Disney and all attractions, however a car is advisable. Staff are often unhelpful and the pool cafe/shop is rather unhygienic and the food looks and smells very unappetising! The rooms however are very accommodating for a family or small group of adults with separate bathrooms.... More 

Was this review helpful? Yes 4
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