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The Ritz-Carlton Orlando, Grande Lakes

#21 of 327 Hotels in Orlando
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4012 Central Florida Parkway, Orlando, FL 32837
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The Ritz-Carlton Orlando, Grande Lakes
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The Ritz-Carlton Orlando, Grande Lakes
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1,427 reviews from our community

Traveler rating
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443
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380
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greenwich, Connecticut
Top Contributor
260 reviews 260 reviews
47 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Ritz is consistent. The rooms are well maintained and the facilities are high end. This is a great choice if you are looking to stay in Orlando. It is close to everything one may want to do yet removed enough that a stay is relaxing. As far as room location, there really is not a terrible view in the... More 

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Port Jefferson
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The lobby and restaurants are very impressive. Everything was clean and neat. The staff was as professional as you can get. Yet, I have no desire to go back. The room was just OK. A noisy mini-fridge was annoying and we couldn't get the HVAC right. The pool is also less impressive than others.

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jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for your feedback on our HVAC and our pool area. Your feedback is very important to us and I personally value you sharing your thoughts on our resort. I would welcome the opportunity to speak with you about this and get more information from you. Warmest Regards, Jon McGavin More 

Hudson, Ohio
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent a long weekend at the Ritz. We had a beautiful suite with two balconies. The larger of the two had chaise lounges looking over the pool and golf course. The property was in great shape and clean. The staff looked after every detail. Lauren Elliot, the F&B manager runs a tasty collection of eclectic restaurants and craft cocktail... More 

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Saint Louis, Missouri
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just spent three nights at this Ritz. Great facilities and staff willing to go the extra mile. Best conference food I have had in a long time. The area around the hotel,and the adjacent JW Marriott is very nice as are the pool and work out facility.

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Chapel Hill, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My last couple stays at Ritz-Carltons have been disappointing. They were outdated and just not really what you would expect from a luxury hotel. Orlando still does it right. The grounds are immaculate and the hotel staff incredible. Everyone was so friendly and helpful it really made the stay more enjoyable. The food was amazing. We ate by the pool... More 

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The Villages, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

As usual the Ritz Carlton in Orlando met great expectations. We were only there for a complete day and night to visit family, It was a resort in itself so it wasn't that we just sat around a lobby to visit or stuck in our room. The golf course is beautiful, the restaurants had superior food, although service a little... More 

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Miami, Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is another beautiful Ritz Carlton property and it was another wonderful experience. The service from the staff was what you expect from the Ritz and the facilities are superb. I will be back to be pampered some more in the near future.

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Trenton, New Jersey
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for one night for a business meeting. My room was clean and the hotel staff were very helpful. There was a group having an event on the grounds and a fireworks show at night, which was great! I do wish the hotel had a few more eating options for the business traveler on their own. The lounge... More 

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Boca Raton
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was here with close to 2500 others at this massive Grande Lakes property! The summer Avid conference is at both properties. The staff was Ritz superb and the layout of the pool and golf course was excellent.

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Katy, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just returned home from 4 nights at the Ritz in Orlando. I enjoyed the lobby food and drink service. It was fun and relaxing just to sit and people watch. The singer who performed Thursday night was awesome; the singer Saturday night...not nearly as good. Food at the breakfast buffet was OK but pricey and the service was lacking.... More 

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Hotel Review Summarization

What travelers say

  • Very nice(12)
  • Pool area(7)
  • Room service(5)
  • Golf course(4)
  • JW Marriott(3)
  • Club lounge(3)
  • Lazy river(3)
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955 photos of this hotel

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Pool/beach area (51)
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Bathroom (46)
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Dining (15)
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Amenities (113)
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Deluxe Room (Pre-Renovation) (93)
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Jacuzzi (1)
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Lake Front Executive Suite (Pre-Renovation) (37)
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Pool (23)
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The Hotel (91)

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Hotel & grounds (20)
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Pool/beach area (3)
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