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The Ritz-Carlton Orlando, Grande Lakes

#18 of 329 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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4012 Central Florida Parkway, Orlando, FL 32837
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The Ritz-Carlton Orlando, Grande Lakes
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1,531 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice hotel! Great amenities. Great management team! Food and beverage is very expensive. But, in line with Disney and other high end hotel prices in the area. Make a reservation at Normans early. The hotel didn't get 5 stars solely because of the hotel staff. Front desk, concierge, and bell staff are borderline rude. They are not fully aware of... More 

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Hawley, Pennsylvania, United States
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Leaving the Ritz today. This was my second time staying here. For the most part had a great stay. I'll start with the positives. Beautiful pool area & never an issue finding a nice lounge chair. Drink menu had some nice refreshing options. Food at pool was ehh.. Had to walk over to JW Marriott for most things.. More options... More 

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Amherst, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed for 5 days for a business meeting. While the meeting rooms were exceptionally cold, the ambiance was warm and engaging. I dinned at "Normans" my final night and it was undeniably one of the best meals in a fine restaurant ever. I sat outside on the patio, the service was unparalleled. The Sea Bass and cheesecake was incredible.... More 

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Cape Coral, FL
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent the weekend at this beautiful hotel which is conveniently located next to Sea World and not far from Downtown Disney. There were several restaurants within the hotel. The room was clean and very spacious with extremely comfortable beds. There was a balcony with two chairs and a table which was very convenient for sitting and having a drink.... More 

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Guaynabo, Puerto Rico
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Ritz Carlton Orlando Grand Lakes for a business meeting and had a wonderful experience. Staff greeted me by name and paid a lot of attention to detail. The property is gorgeous and the golf course is great! I'd love to be back next year.

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Cairo, Egypt
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you love luxury, relaxation this the hotel you should go..staff is friendly and cheerful. Lakes view is amazing especially at sunset. It was business trip. The rooms are clean and large. The only disadvantage it is far from the downtown.

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Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Best recommended hotel in orlando.... Very nice property to enjoy hotel facilities..... Recommended for friends, families, couples... I have been there for 2 nights.... Very clean and organised property... Must stay over there... 😊😊

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Charlotte, NC, USA
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a lovely suite on the fourth floor overlooking the pool and golf course. It was fabulous! The bed is just dreamy! The bathroom is immaculate with nice amenities. Room service is top notch! The hotel is also very kid-friendly. Our grandson loved Ritz Kids! The hotel connects to the Marriott, so there are lots of restaurant choices, and... More 

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Charlotte, North Carolina
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My corner suite was huge and one of the best I've had in a long time. Ritz Staff was friendly, as you would expect. There were some room service problems, but management was very quick to more than make things right. The golf course, pool, fitness center and lobby bar are all exceptional.

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Orlando
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for my graduation in May with my husband and in-laws. We were created kindly by valet and had a very warm welcome when entering the building. There was a line to check in, but every lady or gentlemen that walked by made sure that we had everything that we needed. We were offered complimentary champagne, which was... More 

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