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The Ritz-Carlton Orlando, Grande Lakes

#18 of 327 Hotels in Orlando
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4012 Central Florida Parkway, Orlando, FL 32837
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Complimentary Breakfast
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The Ritz-Carlton Orlando, Grande Lakes
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The Ritz-Carlton Orlando, Grande Lakes
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1,461 reviews from our community

Traveler rating
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452
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
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Rochester, NY
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just got back from spending 3 nights at the Ritz in Orlando and the trip couldn't have been better. The staff at the Ritz are second to none and their consistency is something to be proud of. We were at the Ritz to learn about customer service and my team from work had a special session on the Ritz... More 

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Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This property is always magnificent! I've stayed at the adjacent JW twice but this was my first time at the Ritz. The food at all the restaurants (pool bar and breakfast area) was wonderful. The oatmeal was one of the best I've ever had. The room was spacious and the amenities were outstanding. Every associate here would say hello and... More 

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Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is a beautiful place to stay. A lot of places to eat, exercise, and relax. Awesome food at all their restaurants. Great spa! The massages are awesome and so are the facials. Love the spa pool, because it's so quiet. My only complaint is the hot tub at the main pool didn't work while we were there. It was... More 

Was this review helpful? Yes 1
Tampa, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel offers the service and amenities you expect from a Ritz Carlton. The room service was delivered when promised. The room was large, well appointed and clean. There is twice a day service. The food was fabulous, even at the banquet.

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Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is not to be confused with other Ritz Carlton properties that are elegant and refined. This is, after all, Orlando and the world of family resorts. At the same time, the property is infinitely comfortable and far ahead of other Disney-esque properties. If you are staying in the area and not on the premises of an amusement park,... More 

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texas
Top Contributor
65 reviews 65 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were here for a three day convention and the facilities are very nice and some staff were wonderful. Valet parking guys were super to deal with and very knowledgeable about the area. Was a typical Ritz and our only complaint was that while sitting with about 40 other people at the end of a long hallway the yard crew... More 

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Orlando, Florida
Top Contributor
648 reviews 648 reviews
40 hotel reviews
446 helpful votes 446 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had the pleasure of attending one day of a recent symposium at the Ritz-Carlton Orlando Grande Lakes. As I drove up, I noticed how well the landscaping and grounds had been maintained, as well as the street and hardscape. I was a little confused as to parking for the conference center, so I pulled up to the valet, who... More 

Was this review helpful? Yes 1
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I booked a last minute trip to Orlando and had a great time. The hotel is beautiful and really no complaints with the rooms other than the air conditioning which didn't quite get the room cool enough. We stuck with the Ritz pool as it is large and there is more than enough room for the multitude... More 

Was this review helpful? Yes 4
Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and property is really nice. Our room was upgraded for our 35th anniversary. The outstanding employee was Rose. She helped us out in every way she could. The Marriott next on the property was nice as you could use the facilities as well. The pools were stunning and it was close to a lot of things. It was... More 

Was this review helpful? Yes 1
Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The course is in great shape with the greens running fast and true. The practice area is perfect for warming up and getting ready for your round. Lunch after the round was very good. I had the bacon wrapped chicken sandwich which was more than I could eat.

Was this review helpful? Yes 1
jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for your comments regarding the condition of our course. Our Golf team does an amazing job and to note that the course is also Audobon Certified and recognized as the most sustainable golf course in the world in 2014 by the international association of golf tour operators is an area of pride for us. We hope to see... More 

Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Pool area(6)
  • Room service(5)
  • Golf course(4)
  • JW Marriott(3)
  • Lazy river(3)
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Lake Front Executive Suite (Pre-Renovation) (37)
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