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The Ritz-Carlton Orlando, Grande Lakes

#17 of 329 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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4012 Central Florida Parkway, Orlando, FL 32837
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Resort credit and parking
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The Ritz-Carlton Orlando, Grande Lakes
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The Ritz-Carlton Orlando, Grande Lakes
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1,540 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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All months
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Fantastic stay for two weeks on holiday with my husband and daughter. Gorgeous room. Good service. Wonderful food. Service not *quite* up to the standard of the Ritz Carlton Grand Cayman, but still good. Helpful polite staff. Would definitely return.

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1 review
5 of 5 stars Reviewed yesterday NEW

The hotel property is absolutely breathtaking and perfectly secluded. Its location is right off of International Drive by the SeaWorld Parks. However, the hotel is tucked away right on the lake, with total privacy and quiet. The grounds have numerous private docks and hammocks to provide the ultimate relaxation experience. When my family and I arrived we were told that... More 

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Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We're members of the Ritz Spa because we love this place! Spent 5 days on property for a staycation and totally relaxed. Spa treatments with Galina & Deidre were amazing, as always! These therapists have the best techniques - we always request them! And Mary was an unexpected pleasure who's been added to out request list. Spa pool for adults... More 

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Southgate, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Thank you for making our anniversary trip special! We enjoyed the upgraded view room and treat. Staying at your property is a wonderful experience; everybody is friendly and professional, the rooms clean and bed/pillows like sleeping on a cloud. We ate several times at Highball & Harvest for breakfast--I appreciated all the healthy choices there. We enjoyed the pool area... More 

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Naples, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second trip to the Ritz Grande Lakes and this tie just for a little R&R. I can't BELIEVE that a server or three remembered us from last visit and asked us about our pups. Out room over looked the pool from the 10th floor and offered us a view of the EPCOT fireworks at night. The new... More 

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Lexington, Massachusetts
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, beautiful, clean and great pool. The food is excellent. We were here for a conference and the facilities are great. Only complaint is that the A/C can be a little too cold in the conference rooms.

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Houston, Texas
Level Contributor
22 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have visited this Hotel about 8 times since it's opening. It is immaculate in every way and has a good golf course with a great practice area. It is not particularly close to the Amusement Parks and that might be a positive.

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Austin, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

What a wonderful place to stay in Orlando! The pool was nice, room service was quick and delicious and the room was lovely. We had a great view of the pool and were able to see the fireworks at night. Great live music in the lobby at night. All around lovely place to stay.

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Chicago, Illinois
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel! Great amenities. Great management team! Food and beverage is very expensive. But, in line with Disney and other high end hotel prices in the area. Make a reservation at Normans early. The hotel didn't get 5 stars solely because of the hotel staff. Front desk, concierge, and bell staff are borderline rude. They are not fully aware of... More 

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Hawley, Pennsylvania, United States
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Leaving the Ritz today. This was my second time staying here. For the most part had a great stay. I'll start with the positives. Beautiful pool area & never an issue finding a nice lounge chair. Drink menu had some nice refreshing options. Food at pool was ehh.. Had to walk over to JW Marriott for most things.. More options... More 

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