We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Orlando, Grande Lakes

#20 of 327 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel packages
4012 Central Florida Parkway, Orlando, FL 32837
Special Offer
Complimentary Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Ritz-Carlton Orlando, Grande Lakes
Professional photos View all
Browse nearby
The Ritz-Carlton Orlando, Grande Lakes
Write a Review

1,432 reviews from our community

Traveler rating
    998
    280
    84
    50
    20
See reviews for
444
326
47
381
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1432)
  • Mar-May only
    (322)
  • Jun-Aug only
    (405)
  • Sep-Nov only
    (340)
  • Dec-Feb only
    (365)
All months
2 reviews
4 of 5 stars Reviewed yesterday NEW

Loved this Ritz beautiful location I would recommend this location over and over. The only complaint I have is that the vallet parking is terrible. We called down for our car 20 minutes ahead and then when we got down to the front of the hotel we had to wait another 20 25 minutes to get the car. This happened... More 

Was this review helpful? Yes
Duluth, Georgia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful facility and attentive staff. Lobby lounge was a great place for drinks and light dinners. J.W. Marriot attached facility offers additional dining options. Beautiful pools and good pool food choices. Watch for deals on internet sites to ease the cost of the rooms. Complimentary electric car charging. Grounds are immaculately maintained. Room was the quietist we have ever experienced.Resort... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The resort is extremely family friendly. Would be a great place to entertain clients or have a convention. Beautiful, lazy river pool that feels like you're in the tropics. The golf course even has junior tees to make golfing fun for everyone~ besides being gorgeous. The food was outstanding. Every venue catered to allergy needs. There was a huge selection... More 

Was this review helpful? Yes
St. Petersburg, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a couple of nights on business. Property is beautifully kept and staff is exceptional. Rooms are very nice and clean. The restaurant is a little overpriced (and so are surrounding restaurants) and food quality does not match price. Overall, if you are visiting Orlando to go to theme parks, do not stay here....this is more for a... More 

Was this review helpful? Yes
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

We just had a wonderful stay at this beautiful hotel. We were traveling with our two teenage daughters. There are two experiences that stand out that I would like to share. Friday evening, March 27th we sat in the lounge for a couple of hours. The musician that evening was so nice to our daughters. He played a few songs... More 

Was this review helpful? Yes
Greenwich, Connecticut
Top Contributor
261 reviews 261 reviews
47 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Ritz is consistent. The rooms are well maintained and the facilities are high end. This is a great choice if you are looking to stay in Orlando. It is close to everything one may want to do yet removed enough that a stay is relaxing. As far as room location, there really is not a terrible view in the... More 

Was this review helpful? Yes
Port Jefferson
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The lobby and restaurants are very impressive. Everything was clean and neat. The staff was as professional as you can get. Yet, I have no desire to go back. The room was just OK. A noisy mini-fridge was annoying and we couldn't get the HVAC right. The pool is also less impressive than others.

Was this review helpful? Yes 1
jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for your feedback on our HVAC and our pool area. Your feedback is very important to us and I personally value you sharing your thoughts on our resort. I would welcome the opportunity to speak with you about this and get more information from you. Warmest Regards, Jon McGavin More 

Hudson, Ohio
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent a long weekend at the Ritz. We had a beautiful suite with two balconies. The larger of the two had chaise lounges looking over the pool and golf course. The property was in great shape and clean. The staff looked after every detail. Lauren Elliot, the F&B manager runs a tasty collection of eclectic restaurants and craft cocktail... More 

Was this review helpful? Yes
Saint Louis, Missouri
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just spent three nights at this Ritz. Great facilities and staff willing to go the extra mile. Best conference food I have had in a long time. The area around the hotel,and the adjacent JW Marriott is very nice as are the pool and work out facility.

Was this review helpful? Yes
Chapel Hill, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My last couple stays at Ritz-Carltons have been disappointing. They were outdated and just not really what you would expect from a luxury hotel. Orlando still does it right. The grounds are immaculate and the hotel staff incredible. Everyone was so friendly and helpful it really made the stay more enjoyable. The food was amazing. We ate by the pool... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Pool area(6)
  • Room service(5)
  • Golf course(4)
  • JW Marriott(3)
  • Club lounge(3)
  • Lazy river(3)
Questions? Get answers from hotel staff and past guests. Ask a question

956 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (481)
Viewed
View from room (31)
Viewed
Hotel & grounds (141)
Viewed
Room/suite (107)
Viewed
Pool/beach area (51)
Viewed
Bathroom (46)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (5)
Viewed
Dining (15)
Viewed
Other (82)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (431)
Viewed
Amenities (113)
Viewed
Deluxe Room (Pre-Renovation) (93)
Viewed
Jacuzzi (1)
Viewed
Lake Front Executive Suite (Pre-Renovation) (37)
Viewed
Pool (23)
Viewed
Restaurants and Bars (73)
Viewed
The Hotel (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (20)
Viewed
Dining (9)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question