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The Ritz-Carlton Orlando, Grande Lakes

5.0 of 5 4012 Central Florida Parkway, Orlando, FL 32837
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#10 of 326 Hotels in Orlando
1,278 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
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The Ritz-Carlton Orlando, Grande Lakes
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The Ritz-Carlton Orlando, Grande Lakes
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1,278 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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English first
Top Contributor
107 reviews 107 reviews
85 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed yesterday NEW

Made a booking for one night through my virtuoso travel agent, and was offered a nice upgrade at check in. Little did I know that the suite (on the corner of the 6th floor, I think) was right over the construction site for the new restaurant. Called several times to ask when the construction was going to stop (4pm, 6pm... More

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Athens, PA
Top Contributor
56 reviews 56 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fairly good experience, however I don't feel this is on par with other Ritz Carlton hotels. The lobby is beautiful, room was very nice size and immaculately clean. However it seemed to more of a 4 star than a 5 star overall. Parking is very expensive, $18 per day. Grounds are beautifully kept and there is a golf course on... More

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Glasgow, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed our 5 night stay here with two teenage kids. Pool was lovely and room was good (not fab). The balconies were tiny and a looked a little bit like a Benidorm circa 1970s hotel from out there but staff were excellent. It is huge and linked to a JW Marriot which has excellent facilities too. Just too many conferences... More

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Phoenix, Arizona
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great beds and great service, this hotel is connected to a JW Marriott so its a very large campus. The grounds are nice and location is relatively close to the airport and Disney. Rooms are reasonable and everything else is inflated (parking $, food $$, services $$$) I would stay again and next time bring kids. Note: The beds and... More

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Top Contributor
50 reviews 50 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As always - great, friendly service, location away from Disney - we liked that. Good gold and spa - couples or families who want to be off Disney property and come to Orlando - this is a great place. The concierges are fantastic in coordination of activities away from the resort.

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Another great weekend at the Ritz Orlando. The hotel atmosphere is so inviting. The staff is fantastic. We love the new restaurant. The spa is still the best in the country to me. Jennifer gave a fantastic deep tissue massage. It was so peaceful on our balcony in the mornings. The price we paid was surprisingly inexpensive. We love this... More

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Senior Contributor
34 reviews 34 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently we stayed for one night to celebrate my daughter's birthday after spending the day at Epcot. Rose began our check in and made my daughter and her friends feel so special, as well as another very sweet young lady who gave the girls lots of attention and little stuffed animals. They were in heaven! Later in the evening, they... More

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Huntingdon Valley, Pennsylvania
Top Contributor
68 reviews 68 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We did Thanksgiving with the children and grandchildren here and it was phenomenal. Every accommodation one could imagine and the staff and other amenities were terrific. Food was wonderful as were the other activities. Definitely a return to place. We very much enjoyed.

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Houston, Texas
Top Contributor
55 reviews 55 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

After a week stay on Disney property with our kids and grandkids, my husband and I decided to extend our stay in Orlando a few extra days to relax. While we love the Disney Magic, it can be overpowering. We decided to move to a more relaxed environment and booked 2 nights on the executive floor at the Ritz. What... More

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Florence, South Carolina
Top Contributor
303 reviews 303 reviews
67 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago

When you see that a resort has had to completely contrive and create an atmosphere by plopping down in the middle of a flat, slightly swampy area outside of town, it can made you skeptical ahead of time. Suffice it to say that I was won over by the Ritz Carlton property in Orlando, even if the location is not... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Pool area(13)
  • Room service(11)
  • Lazy river(10)
  • Golf course(4)
  • Club lounge(4)
  • JW Marriott(3)

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando

829 photos of this hotel

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All traveler photos (391)
Room/suite (87)
Hotel & grounds (92)
Pool/beach area (38)
Bathroom (37)
View from room (24)
Business center/function rooms (4)
Dining (12)
Family/play areas (2)
Other (95)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (431)
Amenities (113)
Deluxe Room (Pre-Renovation) (93)
Jacuzzi (1)
Lake Front Executive Suite (Pre-Renovation) (37)
Pool (23)
Restaurants and Bars (73)
The Hotel (91)

Management photos: Courtesy of the property manager

All management photos (8)
Room/suite (2)
Dining (1)
Pool/beach area (1)
Hotel & grounds (2)
Other (2)
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