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The Ritz-Carlton Orlando, Grande Lakes

5.0 of 5 4012 Central Florida Parkway, Orlando, FL 32837
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#12 of 326 Hotels in Orlando
1,290 Reviews 4.5 of 5 stars
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The Ritz-Carlton Orlando, Grande Lakes
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The Ritz-Carlton Orlando, Grande Lakes
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1,290 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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ca
Top Contributor
91 reviews 91 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my second time visiting this Ritz for a week. First let me confess the main reason I stay here is the pop up Peets every morning and the great restaurants. This is a big property with a sister Mariott next door and giant space for groups. The staff is perfect smiling and making sure you are having a... More

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Champion, Pennsylvania
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for our honeymoon to Disney/Universal. Everything was absolutely amazing and the staff really went out of their way to make us feel special. We arrived to champagne and chocolate covered strawberries, then had rose petals on the bed later that night, and the staff went out of their way to congratulate us when we were checking in,etc.... More

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Rockledge, Florida
Top Contributor
137 reviews 137 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Because the Hotel was Sold Out we were upgraded to a much higher grade. When we arrived the valet came up with a smile, welcome back. The front desk was all smiles, and the room control manager was there. She had seen our name so often it was she that made sure we got the extra upgrade. We have made... More

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UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel as part of a short vacation after a busy work trip and found it to be absolutely perfect. From the welcoming staff to the relaxing rooms we really had difficulty finding any fault here. The inviting bar area was relaxing for a few pre dinner drinks with service that went out of its way to... More

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Orlando, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 1st stay at this property after staying at numerous Ritz properties. We were very happy with the Ritz-Carlton Orlando. We spend the majority of our family time at the pool and it was beautifully landscaped with excellent service. Try the new restaurant, Highball & Harvest, it is OUTSTANDING!

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Ritz Grande Lakes in September 2014. Great property and beautiful landscaping! It's really close to the malls (both Premium Outlets along with the Mall at Millennia). As far as theme parks, you're right down the road from Sea World (less than 5 minutes), and about 15 minutes away from Universal. Disney is a little bit further,... More

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Millburn, New Jersey
Top Contributor
53 reviews 53 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a beautiful property with a great golf course , pool and amenities in general. The service however at the restaurant, the lobby bar, and the valet was agonizingly and painfully slow. The wait staff offered no excuses and avoided making eye contact with patrons. The other issue here is "value" . This hotel charges huge add-on fees for... More

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jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for your feedback regarding your recent visit to the resort. I want to personally apologize for the service delays that you experienced and will not make any excuses. Your feedback and comments have been shared with my team in an effort to ensure we do not repeat these experiences in the future. If time permits I would greatly... More

pa
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I am staying here now and have one more night left I am going to a conference at shingle resort one mile away and I'm Grateful I picked the ritz I love the chain and try there or four seasons if possible Lobby is grand pool is huge service friendly room service top notch Check in was friendly and efficient... More

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Ormond Beach, Florida
Top Contributor
51 reviews 51 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The GM has done a great job building an amazing staff. Beautiful property with great restaurants and pool area. Fun lobby bar with live music. Nice golf coarse. Spa and gym are worn and need an update. Don't book a room across from Housecleaning they are very noisy early and often (I had room 517/515 which were across from Housecleaning).

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is awesome. Best workout gym I have ever seen in a hotel, including at all the Vegas hotels on the strip. The grounds are so huge but amazingly cared for. So many pools to choose from. Loved the spa food restaurant since we are gluten-free. The chef at the Spa restaurant and Chef Jeffers at the new southern... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Pool area(13)
  • Room service(11)
  • Lazy river(10)
  • Golf course(4)
  • Club lounge(4)
  • JW Marriott(3)

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando

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Lake Front Executive Suite (Pre-Renovation) (37)
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