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The Ritz-Carlton Orlando, Grande Lakes

5.0 of 5 4012 Central Florida Parkway, Orlando, FL 32837
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Certificate of Excellence 2014
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The Ritz-Carlton Orlando, Grande Lakes
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The Ritz-Carlton Orlando, Grande Lakes
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1,378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fairfax, Virginia
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Gotta love the Ritz. Stayed 2 nights for a business function, great space, rooms service and amenities. It is what you'd expect for a 5 star hotel. But also friendly and relaxed (but attentive) staff and atmosphere. Excellent business venue but would also be a great place to stay with the family.

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Helston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently visited Orlando for a work conference and was allocated a room at our 'overflow hotel'. The daily commute to our main conference hotel was a pain but I was able to relax in comfort at the RC. The bed was very good, the room spacious and well equipped, and the bathroom expansive. I would say 'just like home'... More 

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Sarasota, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great property. Lots of space, neat pool area, excellent bar, Normans restaurant, JW Marriott next door and an adjacent golf course. That said, the thing that sets this hotel apart for me is great service. All the staff are very helpful and genuinely courteous. Location is a little far out from attractions which makes driving necessay but... More 

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New York City, New York
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I was in room 109 and It Was perfect. Spacious, near the lobby but quiet. Too bad I was only there two days. The spa is fabulous. I had a manicure waxing, waxing and a Arnica foot rub ...didn't want to leave since I was so relaxed when I left.

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Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing terrible happened on our second stay at this hotel but I expect things to go much smoother at a five star property. There is no acknowledgement of Platinum status or upgrades for either Ritz Carlton Platinum or FHR CC holders. The rooms could use an update but are adequate. They are a reasonable size and the furnishings are comfortable.... More 

Was this review helpful? Yes 5
jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for your feedback on your recent visit to the resort. I want to apologize for the challenges that you experienced during your time with us. There are no excuses for the valet issues, the housekeeping issues and billing challenges. Your feedback is very important to us and I have already shared your remarks with my team. If you... More 

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights. Great property with excellent location,golf course and lake. It was very well decorated as expected during holiday season. We drove from Atlanta to Orlando and drive was very smooth. Valet parking was not up to the standards expected from Ritz. Later in the evening and subsequent morning when we had to get our car,... More 

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Rochester, New York
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you aren't in to typical Disney hotel and want some luxury this is the hotel for you...a short drive from the attractions but it feels like a luxury resort. They are smart enough to know that a majority of people staying here have children with them so they definitely cater to families. My daughters loved the food passport which... More 

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New York, New York
Top Contributor
130 reviews 130 reviews
37 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and the grounds are beautiful. The hotel was pretty busy, as it is a convention center. They also had a variety of children related entertainment given the holidays. We had a lovely room on a high floor, having a balcony was also nice. We ate at 3 of the hotel restaurants and the food and service was good.... More 

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Madison, Wisconsin
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Ritz with my family over the holidays for my son's birthday. We haven't been back to Orlando in years and decided for the first time not to stay on Disney property; a great decision. The property is beautiful and the staff is incredible. Joy checked my son and his wife in. They called Joy the epitome... More 

Was this review helpful? Yes 2
Fernandina Beach, Florida
Top Contributor
73 reviews 73 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exactly what you would expect at the Ritz. Amazingly helpful staff, beautiful, tasteful decor. Food was exceptional for our conference breakouts. Location was well off I95 but still convenient to area attractions.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(16)
  • Pool area(11)
  • Lazy river(7)
  • Room service(7)
  • Golf course(4)
  • JW Marriott(3)
  • Club lounge(3)

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Hotel Style:
#4 Luxury Hotel in Orlando
#5 Spa Hotel in Orlando
#7 Green Hotel in Orlando
#8 Romantic Hotel in Orlando
#20 Family Hotel in Orlando
#25 Business Hotel in Orlando

853 photos of this hotel

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Room/suite (99)
Hotel & grounds (100)
View from room (28)
Pool/beach area (45)
Dining (15)
Bathroom (41)
Business center/function rooms (4)
Family/play areas (2)
Other (80)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (113)
Deluxe Room (Pre-Renovation) (93)
Jacuzzi (1)
Lake Front Executive Suite (Pre-Renovation) (37)
Pool (23)
Restaurants and Bars (73)
The Hotel (91)

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Pool/beach area (1)
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Dining (1)
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