We totally enjoyed our recent stay here.We were on the club floor (14th iirc) with a large room and terrace overlooking the lake.Our check in experience was effecient and very friendly with just enough chatter to know that the agent was taking an interest in us but not overbearing in a way that would seem false. In fact everyone working... more

My hotel experience here was top-knotch. I checked in and discovered that I had somehow been upgraded to a fantastic suite. My room was stunning and so clean. I had two balconies overlooking the lake, a spacious bed and living room, a marble floored bathroom with a wonderful tub. The service, as usual, is exquisite at the Ritz and this... more

Myself and my husband stayed at this hotel for1 week in early September and were so impressed with every part of the hotel and its staff! We had a room on the 8th floor overlooking the beautiful grounds of the hotel and because it was Labor weekend we were treated to a superb fireworks show on our second night courtesy... more

What can I say.The grounds are beautiful. The service is excellent, The rooms are perfect. The childrens' activities are amazing. You might pay a little more, but remember you get what you pay for. The only minor flaw was that the valet seemed to be pre occupied and not in a hurry to help out. Well worth the money. more

My wife and I took a quick weekend getaway trip without the kids to the Ritz in Orlando. We had a phenomenal experience all around. The staff was very professional and everyone went above and beyond to make sure we were comfortable. Room was great. Spacious bathroom with separate tub, shower and w/c separate from double vanity. private balcony was... more

This is a lovely hotel , but I travelled with my 2 small children and we got put in a small room for four of us on the 9th floor , the balcony was really dangerous which surprise me , the balconies are low and they have a small table and chairs which is placed at the edge of the... more

We originally booked a single night at the JW Marriott Grande Lakes, which is adjacent (and connected) to the Ritz Carlton. Upon arrival at the Marriott, we were informed that we had been upgraded as part of our package to a Ritz Suite, and told to pack our bags back in the car and head over to the Ritz. A... more

2nd stay at this hotel. Fantastic staff who cannot do enough to help. Some members of staff even remembered us from 12 months before. Beautiful pool. Does get busy round the pool at weekends but during the week very pleasant with lots of free sunbeds. more

My husband brought me here for my 30th birthday. Hotel - lovely like all the Ritz'. Food was great. Pool was perfect. Lots of kids but what can you expect from Orlando. While our stay there we got to meet and talk to some of the Laker's as they were staying there. Perfect distance to all the Disney parks. We... more