We where upgraded to the executive level which was a nice touch. it has an executive lounge with drink, snacks and a continental breakfast. i did book a room with a roll in shower due to being in a wheelchair and i must say the room and bathroom was roomy and well designed.

Booked here on Priceline for one night. Got in around 8:00pm, hung out at the Tiki Bar by the pool. Jennifer, bartender, was fun and great to talk too. JJ at the front desk was great when checking in and recommending things to see and do. Room was on the 7th floor, small refrigerator and microwave. Room was very nice... More

We needed to do it all in one 24- hour period and The Crowne Plaza Orlando Universal provided everything to make it happen! Not knowing where to stay- we used Trip Advisor. Thanks fellow travelers! From the moment we arrived, Ricardo was very welcoming and friendly. He went the extra mile. It was a 65th Birthday celebration and he let... More

Stayed here for one week as part of our honeymoon. Everyone from reception staff to waiters/waitress's were very friendly and hospitable. The room was on the 7th floor, it was large, comfortable and clean. We had a pool view which was nice. The room was cleaned every day. The pool are was also nice with plenty of loungers and a... More

We came for our one year anniversary and we were treated like royalty. We were able to upgrade to the executive level. The view from the room was gorgeous. We were treated very kindly by all staff, which made our anniversary so memorable.

We came for Mother's Day weekend to take my mom and daughter to SeaWorld. The staff was so helpful and nice. The rooms were very clean. One of the best hotels I've stayed in. We can't wait to visit again.

Spent a week at this hotel. The staff were very friendly. You are centrally located, Universal and Wet and Wild is just right down the road. Disney on the other hand was about 17 miles away and the Airport approximately a half hour. My only problem was that I did not have a microwave or refrigerator in my room and... More

Just returned from a family 14 day holiday to Florida, went for the 1st time and had to return again. We stayed for 3 nights at the Crowne Plaza and got a fantastic price for 2 rooms, 4 adults and 1 child from Hotwire. This is a beautiful hotel, very welcoming lobby, slight mix up with the rooms as 1... More

Stayed here for a long weekend after jumping at a $69/night offer on Hotwire. Perhaps I should have realized $69/night for a four-star was a bit too good to be true. It's not that there's anything wrong with this property, but it's more like staying at a very nice Hampton Inn than staying at a true four-star resort. Our room... More