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All 342 Orlando hotels »

Crowne Plaza Orlando Universal

3.5 of 5
7800 Universal Boulevard, Orlando, FL 32819
Hotel amenities
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Ranked #55 of 342 hotels in Orlando
4.0 of 5 stars 843 Reviews
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843 reviews from our community

What travelers say about this hotel
  • International drive(21)
  • Very nice(18)
  • Pool area(18)
  • Priority Club(13)
  • Star hotel(11)
  • Theme park(10)
  • Air conditioning(10)
  • Executive level(10)
  • Would definitely stay(9)
  • Breakfast buffet(7)
Traveler rating
    483
    238
    79
    31
    12
Only show reviews for Family (215) | Couples (251) | Business (77)
Date Rating
COtravelalot
Fort Collins, Colorado
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed January 31, 2012
1
person found this review helpful

My family and I just finished a 4-night stay at this excellent hotel. Rooms were spacious and clean with comfortable beds and crisp linens. Our room was quiet and had a fridge and microwave. The staff was pleasant, and the grounds and facilities were well-maintained. The fitness center, beautiful pool, and hot tub were in excellent condition. The carpet was... More

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james w
Newry, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed January 31, 2012
1
person found this review helpful

As a frequent traveller i would be a bit too particular in choice of hotel for holidays.The crowne plazza universal ticked every box,spotlessly clean.great rooms.good bar/restaurant.fantastic staff i cannot praise it enough you will not be disappointed. More

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facorsig
Abu Dhabi
Senior Reviewer
7 reviews
11 helpful votes
4 of 5 stars Reviewed January 30, 2012
2
people found this review helpful

Hotel concierge made our three night stay at Crowne Plaza Universal Studios great, but the room was short of expectations. We had constant view of a light of the lobby parking area. Other hotels were better situated for dining. This hotel well situated for shopping. While searching for child's toy, found old food under the bed. More

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mphopkins99
Saint Louis, Missouri
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed January 27, 2012
1
person found this review helpful

This was my 4th or 5th stay at this particular hotel. Room was clean and comfortable as in the past, as was the lobby and pool area. Staff was fine, although I did not have many interactions. I had lunch one day and it was so-so. The caveat I have for staying here is that there is really nothing within... More

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OmahaMike
Omaha, Nebraska
Contributor
13 reviews
18 helpful votes
3 of 5 stars Reviewed January 26, 2012
2
people found this review helpful

My wife, 20 month old son and myself stayed here for two nights in January 2012. I most likely overpaid on Priceline as I was trying to get another hotel. Overall our stay was ok. The location was a plus for universal studios, but we did not use the shuttle because the pick times were limited. The hotel has a... More

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HeartsL
Calgary, Canada
Senior Reviewer
10 reviews
3 helpful votes
4 of 5 stars Reviewed January 25, 2012

It was a good location for restaurants along International and close to Disney/themeparks. We were here for a conference, the hotel looked a little dated but the staff were friendly and the room was clean and fresh. More

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brenna m
Denver, Colorado
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed January 25, 2012
2
people found this review helpful

OK...I admit that I was a bit hasty by booking this hotel without first reading the reviews. (bid on a "value" site for a four-star hotel, two rooms, three nights). Once I decided to check things out, I was VERY DISCOURAGED by the reviews! Before I arrived, I even tried changing my reservation to another hotel, to no avail. Upon... More

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Michael T
Tarpon Springs, Florida
1 review
2 helpful votes
3 of 5 stars Reviewed January 23, 2012
2
people found this review helpful

We booked a queen suite which was otherwise nice, but the rusty vent and torn towels in the bathroom were not what I expected from this hotel. They did recognize my Priority Club membership, and although I didn't receive an upgrade from my suite, some discount breakfast vouchers would have been nice. I'm not sure of other's experience, but to... More

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IHGCare, IHGCare at Crowne Plaza Orlando Universal, responded to this review
January 27, 2012

Dear Michael T, Thank you for taking the time to review our property. We appreciate your business very much and thank you for your loyalty as our priority club member! We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. Sorry to hear you received service which was less-than-satisfactory. We have sent you... More

Haff
Oakville, Canada
Senior Reviewer
8 reviews
5 helpful votes
3 of 5 stars Reviewed January 21, 2012
1
person found this review helpful

We staying here for 2 nights as the last leg of our holiday. Exhausted after the drive from Fort Lauderdale, we arrived around 8 PM. There was some corporate event going on so plenty of people around. But check-in was efficient and pleasant. There was plenty of parking available and was free (so surprised at the previous poster's experience) -... More

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Windfeld-C
Copenhagen, Denmark
Contributor
19 reviews
8 helpful votes
5 of 5 stars Reviewed January 20, 2012
1
person found this review helpful

I had experienced the Crowne Plaza Universal during a business appointment a few years ago, but this time in Orlando I decided I wanted to stay at the hotel for a few days. The location is not the greatest, but once inside the hotel you really don't feel you're right next to a busy road. Not even when you're at... More

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Crowne Plaza Orlando Universal Also Known As

  • Orlando Crowne Plaza
  • Crowne Plaza Orlando
  • Crown Plaza Orlando
  • Crowne Plaza Universal Orlando
  • Crowne Plaza Universal
Address: 7800 Universal Boulevard, Orlando, FL 32819

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Crowne Plaza Orlando Universal
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