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Comfort Suites Universal Studio Area

#54 of 327 Hotels in Orlando
Certificate of Excellence
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5617 Major Boulevard, Orlando, FL 32819
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Comfort Suites Universal Studio Area
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Comfort Suites Universal Studio Area
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418 reviews from our community

Traveler rating
    200
    156
    36
    16
    10
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239
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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west babylon
Top Contributor
76 reviews 76 reviews
27 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great stay here...The room was large- with a seating area, small breakfast table and two queen beds. The beds were very comfortable. Room was very clean and the staff very pleasant. There is an outdoor pool with a nice sitting area. Again, very well maintained. The staff was very pleasant and helpful. There is a Friday's restaurant... More 

Was this review helpful? Yes 1
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear suz3032, We appreciate your review and candid comments about your recent stay. We are happy that you had a good stay with us. We are glad to know that if you travel to Orlando we will be your lodging choice. While our property is not closest to Disney Parks, we are just one 3/4 mile from the main gate... More 

Indiana
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just stayed for 4 nights with a large group of high school students and loved this location as it's extremely close to Universal Studios. The rooms are spacious, allowing plenty of room to spread out. Our room had 2 queen beds and a pull-out couch - plenty of sleeping options. The staff-both front desk & housekeeping-was extremely helpful & friendly.... More 

Was this review helpful? Yes
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear cruisintheusa, We were delighted to hear that you had a wonderful stay with us and it was consistent with your previous stay. It was nice to hear that our staff provided you with an exceptional service. They work very hard to make every guest feel special. Thank you so much for staying with us and we hope to see... More 

hager city, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a family vacation to Universal because of the great location. It is about a 3/4 mile walk along a nice walking path to Universal from the hotel. You do have to cross a busy street, but there is a crosswalk and a stoplight and we crossed with ease. There is also a free shuttle to Universal... More 

Was this review helpful? Yes
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Marha G., Thank you for taking a moment to post your great comments about our hotel, we really appreciate your feedback. I am glad to see that you enjoyed the cleanliness and location of the hotel. I am sorry for the issue with the sofa bed mattress. If you did not report the issue to the hotel stuff, I... More 

Palm City, Florida
Top Contributor
68 reviews 68 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for a one night Orlando trip with my family. Nothing fancy, but the room was a good size (two beds, plus a fold out couch in a slightly "separate" seating area), clean, everything worked, friendly service. Check-in was painless. Another advantage over larger, more expensive properties--no "resort fee" for amenities that you probably don't use... More 

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IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear jt4404, Thank you for leaving your very informative feedback and letting other travelers know of your experience! We are glad to hear that you found our hotel location and amenities favorable! We know there are many hotels to choose from when traveling to this area and we sincerely appreciate you choosing ours. Many of our guests originally stay with... More 

Milford, CT
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with my sister and niece for a Cheerleading competition. Rooms are clean and not to far from Universal Studios. Breakfast is available each morning and there is an outside pool. You can also walk to a few restaurants and we even walked to Universal a couple of times.

Was this review helpful? Yes 1
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear kam45impala, Thank you for your feedback and taking the time to post your comments. We were pleased to read that you had comfortable stay with us and found the location of our hotel favorable for Universal Studios visitors. Thank you so much for staying with us and we hope to see you in the near future. Best regards, Irina... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very clean , large rooms with 2 queen beds. Coffee machine , micro, fridge (small) . Breakfast was plentiful and lots of choices. Nice pool and exercise machines! Washer and dryers, Overall very comfortable!! I would stay here again especially since they offer a shuttle to the Parks.

Was this review helpful? Yes 1
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear 319margareth, Thank you for your great response in regards to your recent stay at the Comfort Suites Universal Studios Area. We are glad that you had an enjoyable stay with us. We hope that we will be your lodging choice for your next visit to the Orlando area. Sincerely, Irina Marsee, General Manager More 

Madisonville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed there last week with a group of dancers and could not have asked for better accommodations. Rooms spacious and clean. Staff was pleasant and courteous. The location to Universal Studios was fantastic. Not one single complaint. Thank you for your hospitality!

Was this review helpful? Yes 1
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Dancerfan, Thank you for your comments in regards to the Comfort Suites Universal Studios Area. I am excited to read your positive comments and have shared it with the hotel's team members. We hope to see you again on your next visit to the Orlando area. Warmest Regards, Irina Marsee, General Manager More 

Washington DC, District of Columbia
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Convenient to Universal Studios, and close to good places to eat. The staff is *very* helpful and friendly. At one point the lock on my door simply refused to let me in (the battery died?), and they had it fixed (late in the evening) within ten minutes. The shower head was not very good (low pressure, terrible for washing hair)... More 

Was this review helpful? Yes 3
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Snooray, I just wanted to take this time to personally thank you for giving such a great review of your recent visit to the Comfort Suites Universal Studios Area. We are very happy that you enjoyed your stay with us. We are commited to give you the same experience every time you come to visit. Your opinion is very... More 

Dallas, Pennsylvania
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed here on vacation while visiting Universal Studio's and Disney. Our check in was smooth and the desk personnel were very nice. Our room was am nice size with a sitting area. The room was quiet and clean. The beds were comfortable and we loved the pillows. It was a great place to relax after long... More 

Was this review helpful? Yes 3
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Robert R., Thank you for taking the time to post your comments about our hotel, we really appreciate the feedback. I am glad to see that you enjoyed the comfort of your room and friendliness of our stuff. Thank you so much for staying with us and we hope to see you in the near future. Sincerely, Irina Marsee,... More 

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