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Comfort Suites Universal Studio Area

#39 of 327 Hotels in Orlando
Certificate of Excellence
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5617 Major Boulevard, Orlando, FL 32819
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Comfort Suites Universal Studio Area
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Comfort Suites Universal Studio Area
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, Ohio
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Nice hotel in a very, quite area. Just off of the main thoroughfare - easy access to Vineland Rd. and Kirkman Rd. Only 20 minutes from Orlando Int. Airport. Lobby and breakfast area were spotless !! Rooms were very clean and well taken care of. Safe location, well lit parking areas. Convenient to eateries, Walgreen's, etc. Stayed 3 nights. Staff... More 

Was this review helpful? Yes
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear norrisema, We are delighted that you enjoyed your stay with us. Like you, many of our guests stay with us because of our location. With all of the I-Drive business and leisure travelers it is true that the main street gets busy. The good news is that our location provides plenty of options if you want to stay in... More 

Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed here for work and play. Staff is always very friendly and a joy to talk to. Rooms are always clean when we arrive. "I don't use maid service. Friends tell me they do a good job." Rooms are set up nice. An outlet is always close. Internet is pretty good. Prints download good. I always bring alcohol to... More 

Was this review helpful? Yes
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear James G., Thank you for taking the time to review our property and let other travelers know of your experience! We know there are many hotels to choose from when traveling to this area and we sincerely appreciate you choosing ours! We look forwarded to welcoming you back again soon! Best Regards, Irina Marsee, General Manager More 

MA
1 review
5 of 5 stars Reviewed 5 days ago NEW

Comfort Suites was perfect location, perfect price. So close to universal , the shuttle was great. the rooms were good, always had plenty of towels and the breakfast was good for continental. We even used the pool before we left. very clean and quiet

Review collected in partnership with Amoma.com

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IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Nykia D., Thank you so much for taking the time to post such a positive and informative review! We are so happy that you enjoyed your stay with us. We hope you’ll come back again when your travels bring you to the Orlando area! Sincerely, Irina Marsee, General Manager More 

Newnan
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great hotel. Perfect location for Universal Studios. The staff was great, called you by name when they saw you. We had two adjoining rooms, with two queen beds in each,super pillows on the bed, and plush sleep mattresses. sitting area, sofa that would also make into a bed if needed. Small fridge, coffee maker, desk for computer hook up, free... More 

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IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear James W., Thank you so much for taking the time to post your thoughtful review about our hotel. Being your favorite hotel is an honor. We are happy that you enjoy your stays while traveling to Orlando. The staff will certainly appreciate your comments about their friendliness, all of us truly care about our guests so they feel home... More 

Fort Myers, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The comfort suites was just what I needed it was very clean and the entire staff was friendly and if I needed anything they got it and even recommended some good eateries to visit and to the house keeping staff especially on the 2nd floor u did your thing my room was always cleaned and stocked with linen and the... More 

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IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear mzalibi2014, Thank you very much for taking the time to review our property. We appreciate you sharing your experience with other travelers. We are glad to hear you liked our location, amenities and staff. Thank you again for choosing our hotel for you visit to Orlando and we hope to be able to welcome you back soon! Sincerely, Irina... More 

San Ramon, California
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a gem. More important than this Comfort Suites' great location and immaculate facility, the staff appears to understand the importance of stellar customer service. During our four-day stay, we found that each employee (whether at the front desk, in the breakfast area, maintaining the pool, preparing rooms or in a managerial position) acted as if he/she owned... More 

Was this review helpful? Yes 2
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear LARRYBLUEGRASS, Thank you so much for the glowing review of our hotel I am very happy to hear that the staff did such a great job taking care of you and your and your family while you were here! We hope to give you the same experience next time you come to visit. Best regards, Irina Marsee, General Manager More 

Bittern, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights so we could go to Univesal Studios. When I mentioned we were on our honeymoon they gave us a free upgrade to a king suite, which was so lovely of them. The room was fairly modern, clean and large. The bed was very comfortable and the housekeeping was good. The free breakfast was yum,... More 

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IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear sairsiebee. I just wanted to take this time to personally thank you for filling out the survey for your recent visit to the Comfort Suites Universal Studios Area. We are very happy that you enjoyed your stay with us. We hope to give you the same experience next time you come to visit. Your opinion is very important to... More 

Watertown, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family of four stayed here during a trip to Universal Studios. The suite was very nice with a fold out couch and fridge and microwave. Our room was extremely clean, and the breakfast was good as well. The kids loved the waffles, and the bacon and eggs on the second day. The breakfast area was also plenty big enough... More 

Was this review helpful? Yes 1
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Carrie D., Thank you for your kind words about our hotel and staff! We are so happy that you enjoyed your stay with us and shared your great feedback here on TripAdvisor! It was nice to hear that Marlene provided you with exceptional service. I will make sure to pass your compliments to her and share it with all... More 

Lakeville, Minnesota
Top Contributor
101 reviews 101 reviews
7 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night while visiting Universal Studios and it was perfect. The location is excellent, as it's only a 5 minute drive to Universal. The beds were comfortable. The breakfast was excellent with lots to choose from, and parking was free. Would definitely stay again.

Was this review helpful? Yes 1
IrinaMarsee, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear MNSiouxFan, Thank you so much for taking the time to post such a positive and informative review! I’m so glad you had a great stay, it is our goal with each guest and we look forward to seeing you again soon! Best regards, Irina Marsee, General Manager More 

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