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Comfort Suites Universal Studio Area


Hotel class 2.5 of 5
5617 Major Boulevard, Orlando, FL 32819
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Reviews you can trust

81% Recommend
4.0 of 5 stars 84 reviews
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By trip type
All (84)
[ Date ] [ Rating ]
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4 of 5 stars
flafreediver   1 contribution
West Palm Beach, FL
Nov 8, 2009 | Trip type: Couples New

My husband and I have stayed at this hotel twice and had a great experience both times. It's very close to Universal Studios; we walked to and from the parks on one trip. The rooms are clean and comfortable. The free breakfast was fresh and had a good selection. The only problem we ever had was with the housekeeping staff... more

Management response from
Joy Chaillou-Moberly, General Manager

I'm concerned about the level of noise you encountered from our housekeeping team during you experience at our hotel. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide...

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5 of 5 stars
LuliCutti   2 contributions
Ribeirão Preto
Oct 3, 2009 | Trip type: Couples
1/1 found this review helpful

Great location, great value! Room was clean and the staff was helpfull. The breakfast was great! The microwave in the room was wonderfull too... more

Management response from
Joy Chaillou-Moberly, General Manager

I just wanted to take this time to personally thank you for writing a review for your recent visit to the Comfort Suites Orlando Universal Studios. Your opinion is very important to us. We are constantly striving to make the best guest experiences and thank you for comments. If there is anything else that you did not mention in the...

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3 of 5 stars
gentah   26 contributions
Arizona
Sep 21, 2009 | Trip type: Family
1/1 found this review helpful

We stayed here one night before moving to Disney properties. We found the hotel to be old, though it had been refurbished at some point. The furniture in our room was dated, and we had rusty places and patched wallpaper in our bathroom. One of the drawers in our dresser was taped together. The beds were okay. The breakfast doesn't... more

Management response from
Joy Chaillou-Moberly, General Manager

Thank you for your comments regarding your recent stay with us. I was disappointed to hear of the difficulties you experienced. Please accept my sincere apologies for these shortcomings. I have forwarded a copy of your comments to the responsible department managers, and assure you steps are being taken to alleviate such inconveniences in the future. We strive to provide...

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3 of 5 stars
havinfuntravelin   32 contributions
Northwest Arkansas
Sep 14, 2009 | Trip type: Family
1/1 found this review helpful

Moldy smell in room but not too bad. But a rule of thumb is that if you can smell it, then the mold is absolutely there and yes, it is VERY DANGEROUS. Just look up mycotoxicosis. Internet Works Good Breakfast w/ Hot Items Interior Corridors MUCH better than the Comfort Suites Orlando South on Turkey Lake Road. These are NOT... more

Management response from
Joy Chaillou-Moberly, General Manager

Thank you for your comments regarding your recent stay with us. I was disappointed to hear of the difficulties you experienced. Please accept my sincere apologies for these shortcomings. I have forwarded a copy of your comments to the responsible department managers, and assure you steps are being taken to alleviate such inconveniences in the future. We strive to provide...

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5 of 5 stars
mrmgy   1 contribution
London
Sep 4, 2009 | Trip type: Family

Checked this hotel with trip advisor before booking and all the good things said about it in previous reviews are true. The twin Queen bedded room had excellent facilities with sofa, table, fridge, microwave, kettle, iron, free internet access all included. The whole place was very clean and pool and gym well maintained, accessible, and free. Staff were friendly, choice... more

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5 of 5 stars
traveler460   14 contributions
Pennsylvania
Aug 26, 2009 | Trip type: Couples

My wife and I spent a week at the hotel. Because we are Choice Priveleges members we received a room upgrade. The room was spacious and comfortable. Our clock radio was not working properly and I asked about it at the desk. They told me they would replace and when we returned that evening it had been replaced. The free... more

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4 of 5 stars
potleg   6 contributions
doncaster
Aug 12, 2009 | Trip type: Family
1/1 found this review helpful

only 1 mile from the pedestrian entrance at Universal although i am not sure how safe it would be to walk as there are no causeways. Front desk staff quite serious. rooms large and clean. Breakfast excellent selection. Nice Gym and pool with free towels. Can't fault for the price. Would definitely stay again more

Great Value
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5 of 5 stars
chuchon17   3 contributions
San Antonio de los Altos
Jul 25, 2009 | Trip type: Family

The Hotel was excellent. Free wifi in all the rooms, good breakfast with a lot of options. The staff was friendly and the room very clean. Not a single complain. more

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5 of 5 stars
wndrlstr   4 contributions
New York
Jul 24, 2009 | Trip type: Couples

This is a true value for money hotel. The room rate included breakfast and internet access. The hotel was clean and well-maintained. Found a great rate at a website. The staff was courteous. Overall, a very good experience. more

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4 of 5 stars
doreendehart   3 contributions
Louisville, Kentucky
Jul 20, 2009 | Trip type: Family

The hotel was great. Loved the pool and the fitness room. Nice breakfast buffet, but think it should end a little later than 10 am. Wish the hotel had more shuttles to Universal. If you don't mind walking to Universal, it was a great location. The other guests of the hotel were nice as well! Met many nice people at... more

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Comfort Suites Universal Studio Area Also Known As

  • Comfort Suites Orlando
  • Orlando Comfort Suites
Address: 5617 Major Boulevard, Orlando, FL 32819