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Hilton Garden Inn Orlando East/UCF Area

3.0 of 5 1959 N Alafaya Trail, Orlando, FL 32826
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Hilton Garden Inn Orlando East/UCF Area
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Hilton Garden Inn Orlando East/UCF Area
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212 reviews from our community

Traveler rating
    102
    55
    32
    11
    12
See reviews for
82
24
13
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Harbor, Florida
Top Contributor
345 reviews 345 reviews
54 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

The HGI is in a good location to restaurants, shopping and UCF. A very good restaurant next door is Bubbalou's. The check in was smooth and efficient. The room was very clean and quite large. Larger than what I have experienced at other HGI properties. The check out was very good as well. She was very accommodating and wanted to... More

Was this review helpful? Yes
AlanCampbell1959, Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you for taking the time to write such a nice review for our Hotel. We we very happy to hear that you enjoyed your stay and that the staff took such great care of you. We appreciate your business and look forward to seeing you again in the near future. More

Fremont, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to several hotels within the last year for work or on family travel and this Hilton Garden Inn absolutely wowed me. The staff was fantastic, the lobby and rooms recently renovated and everything smelled fresh and clean. They were extremely helpful in getting me first aide care that I required during my stay and accommodating for adjusting... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
AlanCampbell1959, Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you so much for taking the time to write such a kind review for our hotel. We are delighted to hear that you enjoyed your stay. I am so glad that we could help your with any first aid supplies. We appreciate your business and look forward to seeing you again very soon. More

Athens, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed a couple of nights during business trip. Convenient to research park, shops and restaurants. Room was spacious, extremely clean and well appointed. Hospitality hour in the evenings is a nice touch. Food exceeded expectations as well (lobby restaurant). One if the nicer Hilton Garden Inns I've been too. Definitely recommend it if you're in the area.

Was this review helpful? Yes 1
AlanCampbell1959, Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate your kind words towards the hotels amenities and our restaurant. We look forward to seeing you again very soon. More

South Florida, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again this hotel proves excellence! Alona at the front desk is warm, friendly and accommodating! The rooms were clean, beds comfortable and bathrooms immaculate! Our breakfast was served promptly and warm and the service was excellent. Anyone staying in this area should book a room here!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
AlanCampbell1959, Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Dear 814carolynt , Thank you for taking the time to write a review for our hotel. The entire staff and I were delighted to hear that you enjoyed your stay with us so much. Alona at the Front Desk is a true asset to the hotel and provides exceptional guest service. We appreciate your continued loyalty to our hotel and... More

Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked an overnight stay at the Hilton Garden Inn East near the University of Central Florida. In the past I have stayed at several other nearby Hotels/Inns with less than a satisfying experiences. This being my firtst encounter with a Hilton Garden Inn was nothing less than impressive. Great atmosphere, courteous, friendly and helpful staff, coupled with a clean comfortable... More

Was this review helpful? Yes 1
AlanCampbell1959, Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you so much for taking the time to write a review about our property. We are so glad you enjoyed yourself while staying with us. We appreciate your business and look forward to seeing you again very soon!! Best Regards Alan Campbell Assistant GM Hilton Garden Inn Orlando Est More

Outside DC
Top Contributor
99 reviews 99 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a good hotel with a friendly staff. We had a problem with our room after checking in (musty smell, a/c not working, loose toilet) but we were put in another room. The new room was fine, but a little rough around the edges with a little bit of mold in the shower, dirt in the corners of the... More

Was this review helpful? Yes
AlanCampbell1959, Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you for writing a review for our property. I was disappointed to hear of the issues you encountered in your guest room. I have passed on your comments to all other management staff and we are committed to resolving these problems. We apprecate yoru business and hope you will give us another chance when back in Orlando. Best Regards,... More

fort myers, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Close to everything and the service was great. We were welcomed by a friendly front desk associate who was very helpful with answering our questions. Clean rooms, friendly atmosphere. Restaurant and bar on site, very nice lobby. Our family stayed here to attend open house at University of Central Florida and its proximity to the school was about 1 mile... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AlanCampbell1959, Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you for taking the time to write a review for our hotel. I was delighted to hear that you were happy with your accomodations and that the staff made you feel welcome. We look forward to seeing you again very soon!! GO KNIGHTS!! Best Regards, Alan Campbell Assistant GM Hilton Garden Inn Orlando East More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

Stayed there for the labor day weekend. Neat and clean lobby. Courteous staff. I was expecting a rather crowded hotel because of the holiday but surprisingly it was not. Checking process was quick. Finding parking spot was not a pain. It is right next to a large gas station and have access through the hotel parking lot. Location wise it... More

Was this review helpful? Yes
Michael R, Front Office Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Hello Syed T H Thank you for taking time to fill out a review. We are very happy to hear that you enjoyed your stay with us. We look forward to you staying with us the next time you came to Orlando. More

Springfield, NJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2014

Recently stayed here when moving my daughter in for her freshman year at UCF. Rooms were really nice and beds very comfortable. Staff was friendly and helpful. Had a nice gym and pool as well. Would highly recommend.

Was this review helpful? Yes
Michael R, Front Office Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Hello Bob S Thank you for taking time to give us a review. We are extremely happy to see that you had a great stay with us. We look forward to having you stay with us again, the next time you travel to Orlando. More

1 review
5 of 5 stars Reviewed August 27, 2014

We had a fantastic stay, we were treated really great the staff was very nice, everything was just perfect. even after we checked out, we had car problems while waiting on help, they still helped in any way they could. it really impressed me. i would recommend this hotel to all my friends and family

Was this review helpful? Yes
Michael R, Front Office Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Hello Shawn R Thank you for taking time to give us a review. We are very happy to hear that you enjoyed your stay with us. We are here to do what ever we can to ensure that your stay is great. We look forward to having you stay with us again, when your travels bring you back to Orlando. More

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Additional Information about Hilton Garden Inn Orlando East/UCF Area

Address: 1959 N Alafaya Trail, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Orlando East/UCF Area 3*
Number of rooms: 122
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Also Known As:
Hilton Garden Inn Orlando East/Ucf Hotel Orlando
Hilton Orlando
Orlando Hilton

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