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All 328 Orlando hotels

Hilton Garden Inn Orlando East/UCF Area

3.0 of 5 Hotel   |   1959 N Alafaya Trail, Orlando, FL 32826
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73%
Ranked #123 of 328 hotels in Orlando
A recent review
5 of 5 stars reviewed 1 week ago
Roy I Villa Rica, United States
  • Overview
  • Reviews (196)
  • Photos (11)
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  • Room tips (38)
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196 people have reviewed this hotel

Traveler rating
    91
    51
    31
    11
    12
See reviews for
75
21
12
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Villa Rica, United States
1 review
5 of 5 stars Reviewed 1 week ago

I booked a room at a dreadful hotel, and they were closed upon my arrival (even though I called ahead to verify). Hilton Garden Inn saved the day and my trip. The business center was very helpful in preparing for the training class that I was in town for and the delicious breakfast helped get my days started. After a... More

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Jesse M, General Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Hello Roy I! Please accept our deepest gratitude for the wonderful review! We were certainly happy turn your bad situation into a good one! We absolutely understand the difficulties of traveling and when things go array it makes it that much more stressful. Also I was happy to read that the amenities at the property exceeded your expectations...Now you have... More

Ft. Smith, United States
1 review
3 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel(which was under renovation at the time-no one mentioned that) and booked the 2 Room Jr. suite. When we arrived to our room, it was a small standard room at most Hilton/Hampton hotels with a small couch and chair to one side of the room. I called the front desk and asked if... More

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Jesse M, General Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Hello Mike H - We thank you for staying with us and appreciate your feedback. After reading your review it seems as though we failed to communicate the room description properly. You are correct, we do not have two bedroom suites but have suites with seperate seating / sleeping areas. We are very happy to offer many amenities to include... More

Cape Coral, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a very clean hotel, great food, with excellent service. If you are staying in the UCF area this is a really great hotel. Upon arrival in a horrible storm, the staff helped in getting us dry and making us confortable.

Review collected in partnership with Hilton Garden Inn

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Jesse M, General Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Hi Kim G! Thank you for your kind review! We truly appreciate you taking the time to express your experiences during your stay. It was great reading how our staff members were able to help assist you during the rain storm. This is just one example of many opportunities the staff tries to provide over the top guest service! Thank... More

Niceville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean, staff was friendly and breakfast was delicious. Could use better pillows - or bring your own. Perfect location for families visiting UCF as it is very close. Wish they had a college visit discount!

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Jesse M, General Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Hello Victoria K! From all of us here we would like to thank you the review. We are happy that the property and food outlets suited your needs during your stay. As to your question regarding a discounted rate for UCF visits. We are happy to announce that were are finalizing our "Knights Parent" program that will provide discounted rates... More

Lausanne, Switzerland
Contributor
17 reviews 17 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived with three big suitcases and two smaller ones so we were disappointed to find no one there to help us. Fortunately there was a couple of airport style trolleys. The hotel is one you can find almost anywhere, not great but not bad either. In their directory, they should give the distance to the restaurants they suggest. Some... More

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Jesse M, General Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

IFCS - Thank you for your review and feedback. Understanding you have many choices to stay we are truly grateful of your patronage. You are correct...As a focused service hotel we do not provide bell service but I was happy to see you were able to locate the bell carts. As to your comment regarding restaurant location, we have over... More

Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the lobby has been uupdated and looked like I was walking into a 5 star hotel. the colors are soft and wood furnishing updated to the new mahogany color. Very nice indeed. the staff was very friendly and the services offered were perfect for my one night business trip. I enjoyed the selection of 3 newspapers and the free coffee... More

Review collected in partnership with Hilton Garden Inn

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Jesse M, General Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you Ellen P! Your review it greatly appreciated! I read your comments to the staff, which made everyone feel super happy. We are very proud of how our hotel looks and feels...The renovation was a long process but well worth the pain. We have so many new amenities and a great space for guest to relax and enjoy. The... More

Boynton Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed twice at this hotel, which just recently underwent major renovations - and it is quite lovely. Very cool, sleek lobby, comfortable, clean room, fantastic breakfast, nice staff, perfect location for anyone visiting UCF. Would definitely recommend this!

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Boca Raton, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

They gave us a room that was in the construction area. All of the other rooms were off line. There was hair stuck to the toilet bowl with some glue from the construction. The newly recaulked shower was already showing signs of mildew growth, which I'm allergic to. The floor was dirty and had been urinated on. Nice. They took... More

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Dawsonville, Ga, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at the UCF Hilton garden Inn at least once a month for buisness. Everyone is always great. The cook to order breakfast can't be beat. The meals offered at the American Grill are always fresh and served with great hospitality. Great wireless high speed internet available throughout the entire hotel. The hotel appears almost new with the recent... More

Review collected in partnership with Hilton Garden Inn

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Jesse M, General Manager at Hilton Garden Inn Orlando East/UCF Area, responded to this review

Thank you David B! As a loyal guest of ours your comments are truly appreciated. The renovation is almost complete and those who have endured the 5 month process can now enjoy the property to it's fullest! Again we value your feedback and look forward to having you back at your "home away from home" More

Jacksonville, Florida
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in the perfect location for UCF families OR shoppers. It's clean and the staff was always available to assist. There is a full lounge in the lobby and a food menu is available during lounge hours. Breakfast iss available til 11am on the weekends. There is a great BBQ restaurant/full bar within easy walking distance! The pool... More

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Additional Information about Hilton Garden Inn Orlando East/UCF Area

Address: 1959 N Alafaya Trail, Orlando, FL 32826
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Orlando East/UCF Area 3*
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Also Known As:
Hilton Garden Inn Orlando East/Ucf Hotel Orlando
Hilton Orlando
Orlando Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#66 Romantic Hotel in Orlando #79 Business Hotel in Orlando #159 Family Hotel in Orlando
Hotel Class
Number of rooms
122

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